Account Executive (New Business) โ Kaptius
Location: London (Hybrid โ Borough Market)
About Kaptius
Kaptius is a fast-growing, pure-play ServiceNow partner delivering enterprise-scale digital transformation programmes globally.
Headquartered in London, Kaptius employs over 150 people across three offices in London, Hyderabad (India), and Dubai (UAE). The business specialises in helping organisations maximise the value of the ServiceNow platform through tailored, outcome-driven solutions.
The Role
We are seeking a driven and ambitious Account Executive to join the London team. This role is primarily focused on new business generation (70โ80%), with responsibility for building pipeline through outbound activity, alongside managing and converting inbound leads.
This is an excellent opportunity for a sales professional looking to develop within the ServiceNow ecosystem and a high-growth consultancy environment.
Key Responsibilities
โข Generate new business through proactive outbound activity including cold calling, email outreach, and social selling
โข Qualify and convert inbound leads into sales opportunities
โข Own the full sales cycle from initial outreach through to close
โข Build and manage a strong pipeline of opportunities
โข Deliver consultative, solution-based sales engagements aligned to client needs
โข Work closely with internal teams to shape and position appropriate solutions
โข Maintain accurate CRM updates, reporting, and forecasting
โข Develop long-term client relationships to support ongoing growth
What Weโre Looking For
โข 2โ3 yearsโ experience in Account Executive, Sales, or Account Management roles
โข Proven experience in lead generation and cold outreach
โข Experience within technology, SaaS, or platform-based sales environments
โข Exposure to ServiceNow is highly desirable
โข Background in platforms such as Salesforce or similar is beneficial but not essential
โข Strong understanding of consultative or solution-based selling
โข Excellent communication and stakeholder management skills
โข Highly motivated, target-driven, and resilient
Why Join Kaptius
โข Join a high-growth, specialist ServiceNow partner
โข Be part of a globally expanding organisation
โข Work on enterprise-scale transformation programmes
โข Clear opportunities for career progression
โข Collaborative and entrepreneurial culture
Location & Working Model
โข Borough Market, London
โข Hybrid working model
