CRM

Senior Marketing Director B2B - 100% Remote, US Based - $140,000 - $180,000

Our client is a modern contact center solution built to triple performance with unlimited calling, texting, and automation features. We're pre-Series A (in this economy!), cash-flow positive, and will continue to be profitable as a mantra for our business.

We're moving heavily toward establishing a non-organic growth path and need a Director of Marketing. We have a global team of 60+ people. We come to work every day with a smile on our faces and a TON of energy to build, promote and sell. Aloware is doubling every year, or so I'd say. It's pretty fast-paced and vibrant!

We are looking for an experienced Marketing Director to lead our marketing department and develop growth strategies through product and digital marketing, offline campaigns, paid ads, and tradeshow placement. We already have a marketing team in place, and we are looking for a creative leader AND doer to oversee the execution of those programs.

This role encompasses and oversees our PLG motion, digital marketing, organic growth, product messaging and placement and, in general, GTM strategy and execution

  • This is a director-level position working alongside our other directors and rolls up to our executive team. Prior senior management/director experience is necessary, along with prior reporting to executives and or CEOs.**

We want someone who specializes in this market and who will be responsible for developing and executing marketing strategies to promote our products and services to our target market, driving customer acquisition and revenue growth. The ideal candidate will have experience in both digital and product marketing techniques, with a deep understanding of B2B SaaS sales cycles and customer acquisition tactics. Your role will also include planning, forecasting, DOING, achieving, and growing revenue targets in partnership with Sales and managing a substantial marketing budget dollar by dollar.

For this role, you must have a deep technical understanding of CRMs like HubSpot & Salesforce, sales dialers, sales enablement, contact center software, integrations, and the data that drives it all. This position reports directly to the CEO and works in concert with our product marketing unit, business development, and sales.

What you'll be doing:

  • Define and execute quarterly/annual strategic marketing plans to meet the company goals, including brand development, lead generation, and customer acquisition.

  • Collaborate with the Sales team to develop targeted campaigns that support the sales cycle and ensure marketing efforts are driving qualified leads, nurturing prospects, accelerating the sales cycle, and driving revenue growth.

  • Develop and execute demand-generation campaigns using a variety of channels, including email marketing, social media, content marketing, and advertising.

  • Conduct market research to identify customer needs and trends and use this information to inform marketing campaigns and product development.

  • Manage marketing budgets, ensuring campaigns are executed within budget.

  • Monitor and optimize marketing performance metrics, providing regular reports to the leadership team on the effectiveness of campaigns and initiatives.

  • Manage and mentor a team of marketing professionals, providing guidance and support and fostering a culture of innovation, collaboration, and continuous improvement to help them achieve the goals.

You're our ideal candidate if you...

  • Have 3+ years of experience in B2B SaaS marketing, with at least 1 year in a leadership role.

  • Have a deep understanding of customer acquisition funnels & CAC measurements.

  • Strong analytical skills, with the ability to track and analyze marketing metrics and use data to inform decision-making.

  • Have proven results in SEO/SEM as well as ABM strategies,

  • Familiarity with CRM and marketing automation platforms.[HubSpot]

  • Worked in high-growth early-stage startups before,

  • Passion for technology, innovation, and staying ahead of marketing trends in the B2B SaaS industry.

  • Brilliant interpersonal and communication skills,

  • Ability to multi-task efficiently

  • Like to brag about Aloware on your podcast, Twitter and LinkedIn :)

And what's in it for you :)

  • Fully remote job,

  • Competitive salary, up to 180k salary and bonuses

  • 2 weeks PTO after 90 days

  • Top-tier Health, Dental, and Vision benefits

  • Up to 0.125% stock options

  • Multinational company

To Apply Please Complete the Form Below

Business Development Manager - Chicago, IL - $100,000 - $130,000

Business Development Manager

Chicago, IL

$100,000 - $130,000

 

Job Description

We provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it. We are hiring immediately for a Business Development Manager in our Petro Chemical Refining (PCR) sector to cover the Midwest and Northeast geographies- a role that will help us to power progress for our customers.

 

Thousands of plants and refineries. Local sales reps to help drive business. A culture built around helping a BDM succeed. The right candidate for the position of APS BDM for the Midwest and Northeast will be successful if he or she has a “hunter” mindset, understands plants and refineries, has experience selling to this specific sector and market, and is a quality team player.

 

We help petroleum refineries and petrochemical plants improve operational reliability, overcome process limitations, and rapidly respond to critical issues and failures. A Business Development Manager (BDM) for APS is an experienced sales professional who targets decision-makers and leaders at their downstream facilities. APS BDMs are the next evolution of sales reps who understand how a plant or refinery operates, engage in technical conversations with process engineers, operations managers, and maintenance leaders, and can provide high ROI applications in a short amount of time.

                                                                 

Why Us? Here are some of the perks and rewards.

·        Work from home or in a local service center

·        Competitive compensation

·        Bonus structure.

·        Monthly car allowance

·        Low cost medical plan option available

·        Paid training programs and tuition reimbursement.

·        Sales career growth potential in expertise, leadership and across territories

·        Safety-focused culture

 

What you’ll do:

·        Work with our Process Services (APS) engineers to provide customized solutions to refinery and petrochemical customers.

·        Directly selling through discovering pain points, downstream knowledge, technical application, and product knowledge.

·        Deliver effective presentations to engineers, operations, maintenance, and site leadership on Our Process Services value proposition.

·        Identify and develop optimal revenue models, sales/distribution channels and price determination, new product development initiatives to support prioritization, and return-on-investment decision-making.

·        Promote and track sales growth with weekly management of APS Salesforce opportunity pipeline and activities.

·        Assistance in developing detailed client case studies as needed.

·        Travel ~30-40% overnight is expected.

 

We’re experts, which means you’ll have the following skills and experience:

·        5-10 years of direct business to business technical sales experience, preferably selling products or renting equipment to refineries and petrochemical plants

·        General understanding of temporary equipment specifically temperature control: heat exchangers, chillers, power generation, and electrical distribution equipment.

·        Knowledge of refinery and plant operations and economic drivers.

·        Relationships, experience, and success in the downstream industry of the Midwest/Northeast markets.

·        Ability to work closely with client personnel - engineers, operations, and maintenance staff - to develop and execute engineered solution scope.

·        Basic experience with interpreting engineering documentation e.g., P&IDs, PFDs, datasheets, etc.

·        Knowledge of CRM tools, e.g., Salesforce.

·        Ability to work across disciplines within an organization e.g., Operations, Fleet, Logistics, etc.

·        Technical knowledge within the petrochemical industry is a plus.

·        Experience in working for a specialty contractor is a plus.

·        Bachelor’s degree in chemical, mechanical, or industrial engineering or relevant experience in the refinery and petrochemical industry.

·        We recruit the best talent. Apply now and help us keep the power on.

To Apply Please Complete the Form Below

SE Region - Regional Sales Manager - Materials (individual contributor) - USA, Remote FL, GA, SC, NC, VA, TN, MS, LA and AZ - $87,000 - $129,000

SE Region - Regional Sales Manager - Materials (individual contributor)

USA, Remote FL, GA, SC, NC, VA, TN, MS, LA and AZ

$87,000 - $129,000

 

Job Description

Incumbent must be located within an hour's driving distance of a major airport within one of the following states: AR, LA, MS, TN, AL, VA, NC, SC, GA, and FL. Prefer the incumbent to be located in Charlotte, NC.

 

Summary: Manages sales activities of materials business unit by selling materials for which we have distribution rights, as defined by management to food and non-food customers/prospects in a geographically defined region or for a combination geographically defined region and key accounts. Responsible for complete sales process including but not limited to prospecting, reporting, quoting, and closing business in accordance with sales budget.

 

Time Utilization: This position will travel up to 80%. Normal business hours are 8:00 am to 5:00 pm. Schedule needs to be flexible to accommodate trials, shows, and events schedules.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned:

·        Identify potential sales opportunities with prospects and existing customers by making personal sales calls, following up on leads provided by the company, and by any other prospecting methods as appropriate.

·        Utilize resources provided by the company to further the sales process including marketing tools, demonstration facilities, and other sales associates as necessary.

·        Attend all material test trials as allowed by prospects or customers and use the opportunity to strengthen relationships with operations teams and investigate further opportunities for business.

·        Work closely with Customer Support Rep – Materials and Forecast and Pricing Analyst – Films as it relates to materials forecasting, quoting, order processing, trials, etc., according to established procedures.

·        Utilize CRM according to established procedures.

·        Work with equipment sales and management teams as necessary to ensure problem-free material performance and to promote sales to target accounts in defined territory or to defined key accounts.

·        Provide all necessary information and documentation for the completion of proposals and orders; take responsibility for managing customer expectations as they relate to trials and orders.

·        Act as the Business Manager for the defined region and/or key accounts and handle all issues from initial trials to receivables collections and quality issues, in close partnership with all appropriate departments and partners.

·        Monitor and report competitive activity in area of responsibility.

·        Operate within the annual expense budget and work to meet established individual sales budget.

·        Attend and participate in trade shows, sales meetings, industry meetings, and other activities as directed by management.

·        Act as a support agent for the Regional Sales Associates.

·        Be an active student of the industry and of good selling practices

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

Bachelor's degree and seven years related experience in packaging materials; or equivalent combination of education and experience.

 

Language Ability:

Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

 

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability:

Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills:

To perform this job successfully, an individual should be proficient in MS Office, particularly Word, Excel, and PowerPoint, and contact management systems.

 

Certificates and Licenses:

Current valid driver’s license and the ability to obtain a passport for travel as required by the position.

 

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the associate is frequently exposed to work near moving mechanical parts. The associate is occasionally exposed to wet or humid conditions (non-weather); cold (non-weather) and heat (non-weather).

 

The noise level in the work environment is occasionally loud.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. While performing the duties of this job, the associate is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The associate is frequently required to walk. The associate is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.

Sales Representative - USA, Chicago IL - $58,000 - $65,000

Sales Representative

USA, Chicago IL

$58,000 - $65,000

 

Job Description

Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We’re the people who keep the lights on and control temperature. We are hiring immediately for a Sales Representative Commercial, Building Services & Construction to be based in Chicago, IL.

 

The Sales Representative Commercial, Building Services & Construction is responsible for selling temporary solutions and services focusing on General Contractors, Electrical Contractors, Mechanical, Facility Management, Restoration contractors and other sectors, within the Chicagoa Market.

 

You will spend majority of time targeting, developing, and maintaining relationships with new and existing accounts within all Commercial sectors of our business: Construction, Contracting, Events, Facility Management, and others.

 

Why Us?

·        Work from home or in a local service center

·        Competitive compensation

·        Uncapped quarterly bonus structure

·        Monthly car allowance

·        No cost medical plan option available

·        Paid training programs and tuition reimbursement

·        Sales career growth potential in expertise, leadership and across territories

·        Safety-focused culture

 

What you’ll do:

·        Establish a commercial customer base in which to promote and solicit new, diverse, on-going business by calling on regular and prospective commercial customer base via phone or traveling throughout assigned territory to solicit orders and close sales; may also require compilation of lists of prospective customers from various sources to use as sales leads.

·        Develop and achieve applicable Annual Territory Sales Plan which sets revenue, profitability and market growth targets.

·        Quote prices, contract terms, estimated delivery date, and credit terms to customers by using established process.

·        Display or demonstrates product, using samples or catalog, and emphasizes marketable features.

·        Prepare reports of business transactions and expense accounts within specified timeframe.

·        Coordinate with appropriate Rental Center operations to prepare sales contracts, other documentation and/or collection for orders and projects.

·        Coordinate customer and project specs with internal operational personnel to ensure that the objective of the project is accomplished in accordance with the customers’ schedule and needs.

·        Provide technical sales assistance for power and temperature applications using job-related manuals.

·        Achieve ‘step changes’ in business results.

·        You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors

 

We’re experts, which means you’ll have the following skills and experience:

·        3-5 years of direct business to business sales experience

·        Advanced Knowledge of targeted territory

·        Proficiency with a CRM (i.e., Salesforce)

·        Partnership with other areas of the company’s business (Ops, Fleet, Logistics)

·        Bachelor’s degree or relevant experience

Sales Director - Japan, Tokyo - ¥8,724,400 - ¥13,086,600

Sales Director

Japan, Tokyo

¥8,724,400 - ¥13,086,600

 

Job Description

We are searching for an exceptional person to take a position as a member of our growing Customer Success team and help us achieve breakout growth. This person must have a proven track record for delivering on or exceeding revenue goals and take pride in getting it done. As a Sales Director, you will drive the complete retention of our customers, and nurture them towards adopting our video products and technology across multiple areas of their business.

 

The candidate we will hire will be highly self-motivated, extremely organized, team-oriented, creative, and possess outstanding communication and negotiating skills. This role’s primary responsibility is to cultivate and maintain strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. This role also requires you to work on add-on bookings and upsell opportunities, ensure complete customer satisfaction and maximum value return from our products & services.

 

Job Responsibilities

·        Drive retention and growth among customer base by understanding their business needs and helping them succeed

·        Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement

·        Collaborate closely with stakeholder across Japan team to partner on expansion opportunities

·        Negotiate contract renewals and upsell/add-on opportunities

·        Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

·        Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

·        Report on, track and update all interactions tasks for customer plans

·        Become a domain and industry expert

·        Maintain competitive knowledge & focus

·        Exceptional at cross-collaborating internally with different teams, such as finance, legal, marketing, support etc

 

Qualifications/Experience

·        3-5  years+ in a quota-carrying Sales, Customer Success, Relationship Management, Account Management, or similar role within a SaaS or software company.

·        Experience working with enterprise customers.

·        A proven track record delivering on or exceeding revenue goals and quota.

·        Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals

·        Demonstrated ability to develop, manage, and carry through complex renewals to closure.

·        Detailed understanding of client business strategy, drivers, goals and initiatives and translating these into our selling opportunities.

·        Proven ability to operate effectively in a fast-paced, entrepreneurial startup in which cross-functional teamwork and initiative is a must.

·        Possess excellent communication skills to customize communication to the customer’s needs with confidence; effectively deliver “memorable” presentations leveraging “why video” storytelling skills.

·        Demonstrate excellent networking skills to identify the right customer stakeholders and build connections quickly to drive consensus for deals; drive communications with internal cross-functional teams for renewal success.

·        Retain a customer-first attitude while still exhibiting excellent negotiation skills.

·        General knowledge of code(CSS, HTML, JAVA) would be a bonus, but not required

·        Experience with CRM (Salesforce.com), CEM (Gainsight) would be a plus

·        These are the qualifications and experience we are targeting but we also are excited to have an opportunity to teach you technologies and skills you've never used before. All we ask for is creativity and tenacity in solving the problems that we are tackling together.

 

Working with us

As the undisputed global leader in powering premium video for our customers, we recruit and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive benefits and compensation packages.

 

We offer flexible options to work in our Tokyo office, remotely or in a hybrid set up (only exceptions are the roles that MUST work a certain way which we are finalizing soon). If you choose to work in the office, our Tokyo office is located at PMO Tamachi 9th floor, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014, within a 3 minute walking distance from JR TAMACHI station and Toei Mita/Asakusa line MITA station. Whichever option you choose, we have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs.

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Sector Sales Representative - Germany, Remote - €75,000 - €85,000

Sector Sales Representative

Germany, Remote

 €75,000 - €85,000

 

Job Description

The Sector Sales Representative role is a key role in the companies business. You will have a sales plan (account portfolio) where you will manage and deliver growth within your current customers, target and win back your lapsed customers, and prospect target customers (new clients) with a focus on growth coupled with profitability. First class people skills are essential as well as a tenacity to succeed and be professional in all that you do. The role is 60%/40% split between new business prospecting and existing account growth.

 

Role responsibilities

 •      Responsible for targeting, developing & acquiring customers within your sales plan

•      Is motivated to meet and exceed targets. Revenue targets and sales KPI driven

•      Establishes and maintain effective working relationships with customers and colleagues

•      Process driven, following companies sales process (sector sales excellence), as well as all CRM and CPQ processes (salesforce)

•      Minimum sales activity requirements and CRM & CPQ compliance requirements

•      Monitors & analyses key account related legislations & potential impacts

•      Studies and propose fleet and services developments to answer customer and legislative needs

 

 About you

 •      Degree qualification in sales or in a technical discipline and/or 3-5 years of successful sales experience in power and temperature control industry

•      Computer literate

•      Dedication and commitment to achieving objectives

•      Target driven and results orientated

•      Valid driving licence

•      Must possess solution oriented entrepreneurial skills, & think out of the box

•      Good ability to read, write and speak English is essential, and another European language will be a plus

•      Self-starter taking the initiative

•      Able to deal with complexity, creative thinker

 

•      Very good interpersonal and communication skills

•      Driven by success, high commitment

•      Self-motivated and self-confident

•      Team player

•      Willingness to travel frequently

 

Work environment

The regular work environment is usually an office setting with conditions typical of an office. The employee may infrequently be exposed to other conditions, such as outside weather conditions. The work environment usually has a quiet to moderate noise level. You may be asked or required to work after regular business hours including nights, weekends, and holidays.

 

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent periods are spent sitting and standing in the same location. While performing the duties of this job, the employee may occasionally be required to move about or lift light objects (typically less than 15 lbs.).

 

Diversity and inclusion

We welcomes people from different backgrounds and cultures, and respects people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

 

Disclaimer

This information should not be construed as the position’s exclusive standards. Performing other assigned duties is required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Employees are responsible for knowing and following all company policies and procedures and Federal, State, and Local governmental regulations including Environmental Health and Safety requirements while working and representing us.

Sector Sales Representative (BS&C) - France, Lille - €43,000 - €48,000

Sector Sales Representative (BS&C)

France, Lille

€43,000 - €48,000

 

Job Description

Partout dans le monde, des personnes, des entreprises et des pays luttent pour un avenir meilleur. Un avenir qui a besoin de puissance et des bonnes conditions pour réussir. C'est nous qui gardons les lumières allumées et contrôlons la température. Nous embauchons immédiatement un Sector Sales Representative - un rôle essentiel pour s'assurer que nos clients obtiennent l'électricité, le chauffage et la climatisation dont ils ont besoin.

 

Pourquoi notre compagnie?

·        Poste en CDI, Basé en région Nord / Lille (FRANCE)

·        Bonus Commercial très motivant

·        Véhicule de Fonction

·        Horaires de jour du lundi au vendredi ; 

·        Salaire de base 12 mois

·        Advantages notre compagnie

 

Principales responsabilités:

·        Élaborer et exécuter un plan de vente et de marketing pour développer les activités, y compris les objectifs de revenus des produits.

·        Identifier et évaluer de nouvelles opportunités potentielles et fournir des recommandations appropriées pour stimuler les ventes de produits / augmenter la part de marché.

·        Mettre en œuvre/soutenir le plan des comptes nationaux.

·        Assurer le divertissement des objectifs de revenus mensuels, trimestriels et annuels.

·        Aider à établir une clientèle dans laquelle promouvoir et solliciter de nouvelles affaires diversifiées et continues.

·        Élaborer et mettre en œuvre des plans de vente annuels pour atteindre un budget de vente via des objectifs de secteur de marché et de territoire.

·        Soumettre des rapports d'analyse de marché concernant l'activité des concurrents, les projets potentiels et les tendances du marché.

·        Maintenir et mettre à jour en permanence le système d'enregistrement des clients de l'entreprise et rendre compte de l'activité des appels.

·        Veiller à ce que le réseau de clients actuels et potentiels soit élargi et maintenu par le biais d'appels de vente externes hebdomadaires en face à face et par téléphone.

·        Préparer et soumettre des propositions qui incluent les détails techniques et commerciaux des besoins du client conformément aux termes et conditions notre compagnie .

·        Acquérir une bonne connaissance des pratiques administratives internes, y compris toutes les procédures de location et le système de suivi rapide, la connaissance des produits et le fonctionnement du dépôt dans son ensemble.

·        S'assurer que tous les détails des clients et des opportunités sont gérés et conservés dans le système de gestion de la relation client (CRM) conformément aux procedures notre compagnie

 

Qualifications requises :

·        Une expérience dans les métiers de la location de 2 ans minimum, dans un poste similaire est un plus. Expérience globale souhaitée de 5 ans minimum ; Vous êtes à l'aise avec les applications numériques.

·        La connaissance de Sales Force est un plus.

·        Poste en Home Office, vous avez d’excellentes compétences interpersonnelles et de communication ;

·        Vous appréciez particulièrement le travail au sein d’une équipe d’experts, êtes persévérant, fiable, engagé et vous avez une forte appétence commerciale orientation client.

·        Bonne connaissance de l’outil informatique, y compris utilisation de systèmes CRM

·        Langues : langue locale indispensable et notions d’anglais souhaitables

·        Connaissances théoriques et/ou pratiques de l’environnement interentreprises (B to B)

 

Compétences requises :

·        Orienté service au client, bonnes capacités rédactionnelles (professionnelles et commerciales)

·        Aisance et efficacité de contact téléphonique

·        Flexibilité : s’adapter aux changements des demandes et des priorités

·        Connaissances techniques en production d’électricité et/ou froid et climatisation (souhaité)

·        Capacité à travailler de sa propre initiative et en tant que membre d’une équipe

·        Capacité à planifier, organiser et prioriser sa propre charge de travail

 

Qualités requises :

·        Volonté de résultat : souci réel de parvenir à des standards d’excellence et d’atteindre des « changements par étape » en matière de résultats opérationnels

·        Exécution des tâches : fiable et impliqué dans l’exécution satisfaisante des tâches confiées

·        Résilience : persévérance, positivité et autonomie

·        Responsabilité : tourné vers le résultat par une prise de responsabilité personnelle

·        Souci du client : comprendre l’importance des besoins du client, qu’il soit interne ou externe,

·        S’employer à les satisfaire et développer les relations

·        Travail en équipe : s’engager et construire des relations avec ses collègues

·        Haut niveau d’engagement, dévouement et professionnalisme

Salesforce Business Analyst - Muskego, Wisconsin, United States - $68,000 to $84,000

Salesforce Business Analyst

Muskego, Wisconsin, United States

$68,000 to $84,000

 

Primary Duties:

  • Ability to work with the appropriate business units to translate business requirements into technical specifications for Salesforce

  • Contribute new workflows, and ideas

  • Identify risks that threaten project success and recommend workarounds

  • Ensure systems runs smoothly by testing and documenting improvements

  • Develop and test technology solutions

  • Coordinate testing of new developments and collect approvals and feedback

  • Assist in managing the support queue for required system changes

  • Promote business adoption of system capabilities and features

  • Work on projects related to improving the user experience

  • Remain current with Salesforce enhancements and industry trends

Key Responsibilities:

  • Ability to work effectively with various departments

  • Ability to respond to project deadlines

  • Creativity and ability to think critically about current processes

  • Effectively communicate through good oral and written skills

  • Solicits input from others

  • Adhere to company policies

  • Other duties as assigned

 Job Specifications:

  • Highly motivated with the ability to work independently and in a collaborative environment

  • Capable of declarative development within sandboxes in Salesforce

  • High degree of solving complex problems

Job Relationships:

  • Reports to Lead Salesforce Business Analyst

  • Works and coordinates activities with IT and the appropriate business units

 Requirements:

  • Bachelor’s Degree in business or a related field or related experience

  • Minimum one year of experience with Salesforce or three years of CRM experience

  • Experience with systems analysis and declarative development

Why we're a great company

Our company is a global provider of high-performance, design-forward architectural products for commercial buildings. Our product categories include door + wall protection, washrooms, expansion joint systems, privacy, elevator Interiors, architectural signage, and commercial window treatments. 

We give our best, because you give yours. We're not in the Top Workplaces Hall of Fame by accident, we've earned it by putting our employees first. We don't make corporate checklists about ways to please our employees, we just do it, because that's who we are.  

Benefits:

  • Hybrid position

  • Health insurance

  • Dental insurance

  • 401(k) with 25% company match

  • Flexible spending account

  • Tuition reimbursement

  • Generous paid time off

  • Employee assistance program

  • Vision insurance

  • Employee discount

  • Life insurance

  • Referral program