Salesforce Buisness Analyst

Salesforce Business Analyst - Muskego, Wisconsin, United States - $68,000 to $84,000

Salesforce Business Analyst

Muskego, Wisconsin, United States

$68,000 to $84,000

 

Primary Duties:

  • Ability to work with the appropriate business units to translate business requirements into technical specifications for Salesforce

  • Contribute new workflows, and ideas

  • Identify risks that threaten project success and recommend workarounds

  • Ensure systems runs smoothly by testing and documenting improvements

  • Develop and test technology solutions

  • Coordinate testing of new developments and collect approvals and feedback

  • Assist in managing the support queue for required system changes

  • Promote business adoption of system capabilities and features

  • Work on projects related to improving the user experience

  • Remain current with Salesforce enhancements and industry trends

Key Responsibilities:

  • Ability to work effectively with various departments

  • Ability to respond to project deadlines

  • Creativity and ability to think critically about current processes

  • Effectively communicate through good oral and written skills

  • Solicits input from others

  • Adhere to company policies

  • Other duties as assigned

 Job Specifications:

  • Highly motivated with the ability to work independently and in a collaborative environment

  • Capable of declarative development within sandboxes in Salesforce

  • High degree of solving complex problems

Job Relationships:

  • Reports to Lead Salesforce Business Analyst

  • Works and coordinates activities with IT and the appropriate business units

 Requirements:

  • Bachelor’s Degree in business or a related field or related experience

  • Minimum one year of experience with Salesforce or three years of CRM experience

  • Experience with systems analysis and declarative development

Why we're a great company

Our company is a global provider of high-performance, design-forward architectural products for commercial buildings. Our product categories include door + wall protection, washrooms, expansion joint systems, privacy, elevator Interiors, architectural signage, and commercial window treatments. 

We give our best, because you give yours. We're not in the Top Workplaces Hall of Fame by accident, we've earned it by putting our employees first. We don't make corporate checklists about ways to please our employees, we just do it, because that's who we are.  

Benefits:

  • Hybrid position

  • Health insurance

  • Dental insurance

  • 401(k) with 25% company match

  • Flexible spending account

  • Tuition reimbursement

  • Generous paid time off

  • Employee assistance program

  • Vision insurance

  • Employee discount

  • Life insurance

  • Referral program