REST APIs

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ServiceNow Architect – Enterprise Platform (ITSM, HRSD, ITOM, ITAM, CSM)

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ServiceNow Architect (Platform / Enterprise)

Location: Hyderabad, India (Hybrid preferred)
Start Date: ASAP

Role Overview

We are seeking a highly capable ServiceNow Architect to take ownership of platform and enterprise-level architecture across a large-scale ServiceNow ecosystem.

This role is designed for someone operating at, or progressing toward, CTA-level capability, with 5–8+ years of ServiceNow experience, who can define architecture strategy, guide multi-module implementations, and ensure the platform is scalable, secure, and aligned to enterprise objectives.

You will play a critical role in shaping end-to-end ServiceNow architecture, working across a wide range of modules including ITSM and HRSD (as core foundations), alongside broader capabilities such as ITOM, ITAM, CSM, FSM, GRC, SecOps, and custom applications via App Engine.

This is a high-impact role, requiring both deep platform expertise and strong stakeholder influence at enterprise level.

Key Responsibilities

  • Define and own the ServiceNow platform architecture across multiple business domains

  • Design end-to-end solutions spanning multiple ServiceNow modules and integrations

  • Act as the technical authority across the platform, ensuring alignment with best practices and long-term strategy

  • Lead architecture decisions across:

    • ITSM (core)

    • HRSD

    • ITOM (Discovery, Service Mapping, Event Management)

    • ITAM (HAM / SAM)

    • CSM & FSM

    • GRC & SecOps

    • SPM / PPM

    • App Engine & custom applications

  • Ensure scalability, performance, security, and governance of the platform

  • Define and enforce architecture standards, design patterns, and development guidelines

  • Collaborate with business stakeholders, product owners, and delivery teams to translate requirements into scalable solutions

  • Provide technical leadership and mentorship to developers, admins, and consultants

  • Oversee integration architecture (APIs, middleware, third-party systems)

  • Support pre-sales / solutioning (if applicable) for new initiatives or expansions

  • Drive continuous improvement and platform optimisation

Experience Required

  • 5–8+ years of ServiceNow platform experience

  • Proven experience in a ServiceNow Architect / Senior Technical Lead / Lead Consultant role

  • Strong experience designing and delivering multi-module ServiceNow solutions

  • Deep understanding of ServiceNow architecture principles, data model, and platform capabilities

  • Experience working in enterprise-scale environments with complex integrations

  • Strong understanding of enterprise architecture concepts and digital workflow design

Preferred Experience

  • Exposure across multiple ServiceNow modules, including:

    • ITSM (essential)

    • HRSD

    • ITOM and/or ITAM

    • CSM / FSM

    • GRC / SecOps

  • Experience contributing toward or working alongside CTA-level architecture standards

  • Experience in global delivery models or large transformation programmes

  • Familiarity with cloud ecosystems, APIs, and integration frameworks

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • Certified Implementation Specialist (one or more modules)

  • ServiceNow Certified Architect (CIS-Arch or equivalent progression toward CTA)

  • CTA (Certified Technical Architect) – aspirational / not mandatory

Skills & Capabilities

  • Strong architecture design and problem-solving capability

  • Ability to operate at both strategic and hands-on levels

  • Excellent stakeholder communication and influencing skills

  • Strong understanding of platform governance and best practices

  • Ability to guide and mentor cross-functional technical teams

  • Structured, forward-thinking, and solution-oriented mindset

Why This Role

  • Opportunity to operate at a CTA-track level within a growing ServiceNow ecosystem

  • Exposure to enterprise-wide, multi-module ServiceNow architecture

  • High visibility role with influence on platform strategy and transformation

  • Hybrid working with strong presence in Hyderabad (preferred hub)

  • Fast-moving environment with significant career progression potential

Application Questions

  • How many years of ServiceNow experience do you have?

  • Which ServiceNow modules have you architected solutions for?

  • Have you operated at a platform or enterprise architecture level?

  • What ServiceNow certifications do you hold?

  • Are you currently based in or open to relocating to Hyderabad?

  • What is your availability to start?

 

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Senior ServiceNow Developer – ITAM & ITOM (Hyderabad, Enterprise Delivery)

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Senior ServiceNow Developer – ITAM / ITOM

Location: Hyderabad, India (Hybrid / Onsite)
Employment Type: Permanent
Experience Level: 5+ Years ServiceNow Development Experience

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As our delivery capability continues to expand, we are growing our India development centre in Hyderabad to support major customer implementations across the ServiceNow platform.

We are currently seeking an experienced Senior ServiceNow Developer with strong expertise in IT Asset Management (ITAM) and IT Operations Management (ITOM) to join our engineering team and support complex enterprise programmes.

Role Summary

The Senior ServiceNow ITAM / ITOM Developer will be responsible for designing, developing, and configuring solutions across the ServiceNow platform, with a particular focus on ITAM (HAM / SAM) and ITOM modules.

This role requires a highly capable developer who can work closely with architects, business analysts, and delivery teams to translate business requirements into scalable platform solutions while ensuring best practices and platform standards are maintained.

You will also play an important role in mentoring junior developers and contributing to the technical direction of ServiceNow implementations.

Key Responsibilities

  • Design, develop, and configure solutions across ServiceNow ITAM and ITOM modules.

  • Implement capabilities including Discovery, CMDB, Event Management, HAM, and SAM.

  • Develop workflows, business rules, client scripts, UI policies, and integrations.

  • Support integrations with external systems such as monitoring tools, procurement systems, and cloud platforms.

  • Work with architects and technical leads to ensure solutions follow ServiceNow best practices and platform architecture standards.

  • Develop and maintain custom applications and reusable components.

  • Support testing, troubleshooting, and resolution of platform issues.

  • Participate in code reviews and quality assurance processes.

  • Assist in mentoring junior developers and supporting knowledge sharing within the team.

Experience Required

  • 5+ years of hands-on ServiceNow development experience.

  • Strong experience developing across ITAM (HAM / SAM) and ITOM modules.

  • Experience with CMDB, Discovery, Service Mapping, or Event Management.

  • Experience integrating ServiceNow with external systems using REST, SOAP, or MID Server architecture.

  • Experience working in Agile delivery environments.

  • Experience working in consulting or partner-led delivery projects is advantageous.

Technical Skills

  • Strong knowledge of JavaScript and ServiceNow scripting (Glide APIs).

  • Experience developing business rules, client scripts, UI policies, Flow Designer workflows.

  • Experience working with Service Catalog, CMDB, and integrations.

  • Familiarity with ServiceNow development best practices and platform governance.

  • Understanding of ITIL processes and service management frameworks.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • ServiceNow Certified Implementation Specialist – ITAM or ITOM (advantageous)

  • ITIL Foundation

Skills & Capabilities

  • Strong analytical and problem-solving skills

  • Ability to work collaboratively within global delivery teams

  • Good communication and stakeholder interaction skills

  • Structured and quality-focused development approach

Why Join Kaptius

  • Be part of a rapidly growing ServiceNow partner.

  • Work on enterprise-scale global ServiceNow implementations.

  • Opportunity to develop deep expertise in ITAM and ITOM.

  • Clear career progression into Technical Lead or Architect roles.

  • Collaborative and fast-growing Hyderabad delivery centre.

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How many years of hands-on ServiceNow development experience do you have?

  • Which ServiceNow modules have you worked with as a developer?

  • What level of experience do you have developing solutions in ServiceNow ITOM?

  • Have you developed solutions in ServiceNow ITAM modules such as Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Have you worked on enterprise ServiceNow implementations with external clients or consulting partners?

  • Do you hold any ServiceNow certifications? If Yes, Please list Below

Experience:

  • ServiceNow: 4 years (Required)

 

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Senior ServiceNow Developer – ITAM & ITOM (Contract, UK / UAE Travel)

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Senior ServiceNow Developer – ITAM / ITOM – Contract
UK Based with Travel

**Please note these roles require frequent travel to the UAE (Abu Dhabi) when safe to do so. Anyone engaged in this project would be expected to travel to the UAE with expenses covered (Flights, Travel & Accommodation) for 1 week a month minimum.

Employment Type: Contract - Initial 3 Month Contract with Extensions expected upto December 2026
Experience Level: 5+ Years ServiceNow Development Experience

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As our delivery capability continues to expand, we are growing our India development centre in Hyderabad to support major customer implementations across the ServiceNow platform.

We are currently seeking an experienced Senior ServiceNow Developer with strong expertise in IT Asset Management (ITAM) and IT Operations Management (ITOM) to join our engineering team and support complex enterprise programmes.

Role Summary

The Senior ServiceNow ITAM / ITOM Developer will be responsible for designing, developing, and configuring solutions across the ServiceNow platform, with a particular focus on ITAM (HAM / SAM) and ITOM modules.

This role requires a highly capable developer who can work closely with architects, business analysts, and delivery teams to translate business requirements into scalable platform solutions while ensuring best practices and platform standards are maintained.

You will also play an important role in mentoring junior developers and contributing to the technical direction of ServiceNow implementations.

Key Responsibilities

  • Design, develop, and configure solutions across ServiceNow ITAM and ITOM modules.

  • Implement capabilities including Discovery, CMDB, Event Management, HAM, and SAM.

  • Develop workflows, business rules, client scripts, UI policies, and integrations.

  • Support integrations with external systems such as monitoring tools, procurement systems, and cloud platforms.

  • Work with architects and technical leads to ensure solutions follow ServiceNow best practices and platform architecture standards.

  • Develop and maintain custom applications and reusable components.

  • Support testing, troubleshooting, and resolution of platform issues.

  • Participate in code reviews and quality assurance processes.

  • Assist in mentoring junior developers and supporting knowledge sharing within the team.

Experience Required

  • 5+ years of hands-on ServiceNow development experience.

  • Strong experience developing across ITAM (HAM / SAM) and ITOM modules.

  • Experience with CMDB, Discovery, Service Mapping, or Event Management.

  • Experience integrating ServiceNow with external systems using REST, SOAP, or MID Server architecture.

  • Experience working in Agile delivery environments.

  • Experience working in consulting or partner-led delivery projects is advantageous.

Technical Skills

  • Strong knowledge of JavaScript and ServiceNow scripting (Glide APIs).

  • Experience developing business rules, client scripts, UI policies, Flow Designer workflows.

  • Experience working with Service Catalog, CMDB, and integrations.

  • Familiarity with ServiceNow development best practices and platform governance.

  • Understanding of ITIL processes and service management frameworks.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • ServiceNow Certified Implementation Specialist – ITAM or ITOM (advantageous)

  • ITIL Foundation

Skills & Capabilities

  • Strong analytical and problem-solving skills

  • Ability to work collaboratively within global delivery teams

  • Good communication and stakeholder interaction skills

  • Structured and quality-focused development approach

Why Join Kaptius

  • Be part of a rapidly growing ServiceNow partner.

  • Work on enterprise-scale global ServiceNow implementations.

  • Opportunity to develop deep expertise in ITAM and ITOM.

  • Clear career progression into Technical Lead or Architect roles.

  • Collaborative and fast-growing Global delivery centre.

Job Types: Full-time, Temporary, Freelance

Contract length: 3 months

Benefits:

  • Work from home

Application question(s):

  • Are you willing to Travel to Abu Dhabi, when safe to do so as required by the client at least 1 week a month?

  • How many years of hands-on ServiceNow development experience do you have?

  • Which ServiceNow modules have you worked with as a developer?

  • What level of experience do you have developing solutions in ServiceNow ITOM?

  • Have you developed solutions in ServiceNow ITAM modules such as Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Have you worked on enterprise ServiceNow implementations with external clients or consulting partners?

  • Do you hold any ServiceNow certifications? If Yes, Please list Below

  • How soon are you able to start work?

Willingness to travel:

  • 25% (required)

 

Senior Software Engineer – Java, AWS & Payments Systems | San Jose (Hybrid)

Senior Software Engineer – Payments (Java / AWS)

📍 Location: San Jose, California
🏢 Work Model: Hybrid (3 days onsite – Mon, Tue, Thu | 2 days remote)
💼 Employment Type: Contract
⏳ Duration: 6+ months (likely extension)
🎓 Education: Bachelor’s Degree required (Computer Science or related)
📈 Experience Level: Mid-Senior
🕒 Experience Required: 5+ years
🌎 Visa Sponsorship: Not available

🚀 Role Overview

We’re hiring a Senior Backend Engineer to build and scale high-performance payment systems in a fast-growing fintech environment.

This role is focused on Java-based microservices and AWS cloud architecture, supporting secure, scalable, and low-latency transaction systems.

You’ll work on mission-critical payment infrastructure, collaborating with product and engineering teams to deliver next-generation capabilities.

✅ MUST HAVE (Core Requirements)

Backend Engineering

  • 5+ years experience designing, developing, and operating:

    • Distributed systems

    • Microservices architectures

  • Strong hands-on expertise in:

    • Java (Spring Boot preferred)

Cloud (AWS)

  • Proven experience building and supporting applications on:

    • AWS (EC2, RDS, Lambda, API Gateway)

  • Ability to design scalable, reliable, cloud-native systems

⭐ NICE TO HAVE

  • Experience in payments or fintech environments

  • Knowledge of:

    • PCI compliance, encryption, and secure payment systems

  • Familiarity with:

    • AI coding tools (e.g., GitHub Copilot or similar)

  • Master’s degree in Computer Science or related field

🛠️ Key Responsibilities

Backend & System Design

  • Design and build scalable microservices and APIs

  • Develop low-latency, high-availability systems

  • Ensure systems are secure, resilient, and production-ready

Cloud & Infrastructure

  • Build and maintain services on AWS

  • Support CI/CD pipelines and automated deployments

  • Optimize for performance, cost, and scalability

Reliability & Operations

  • Implement monitoring, logging, and alerting

  • Troubleshoot and resolve production issues quickly

  • Ensure high system uptime and performance

Collaboration & Ownership

  • Work closely with:

    • Product managers

    • Engineers

    • Stakeholders

  • Participate in:

    • Code reviews

    • Design discussions

    • Technical decision-making

  • Take ownership of critical backend systems

⚡ Interview Process

  • 2 stages only (fast turnaround):

    1. Technical interview (includes light live coding)

    2. Hiring manager conversation

📌 Submission Requirements (MANDATORY)

Please include a short 3–5 bullet summary covering:

  • Java + AWS experience

  • Key project highlights (especially backend / distributed systems)

  • Availability & interest level

  • Confirmation of hybrid (San Jose) alignment

🎯 Ideal Candidate

  • Strong backend engineer first (not full-stack leaning frontend)

  • Hands-on builder of distributed, cloud-native systems

  • Experience working in high-scale or transaction-heavy environments

  • Comfortable owning systems end-to-end in production

 

Your new job awaits.

Start the process →