Technical Mentoring

Lead Electrical Engineer – Hardware Design | Cincinnati, OH

Lead Electrical Engineer – Hardware Design

📍 Location: Cincinnati, Ohio
🏢 Work Arrangement: Onsite
💼 Employment Type: Full-Time, Permanent
🕒 Schedule: 4/10 – Four 10-Hour Days Per Week
🛡️ Security Clearance: Active Clearance Not Required; Ability to Obtain a Secret Clearance Required
✈️ Travel: Occasional
🚚 Relocation Assistance: May Be Considered for an Exceptional Candidate
🚫 Visa Sponsorship: Not Available
👥 People Management: Not Required

Design Mission-Critical Electronics for Extreme Environments

A leading aerospace and defense organization is seeking a Lead Electrical Engineer – Hardware Design to lead the design, development, testing and qualification of ruggedized electronic systems for advanced ordnance applications.

This is a hands-on senior technical leadership position operating in a fast-paced product-development environment. The successful candidate will combine strong analog, digital and power-electronics design capabilities with technical project leadership, structured problem-solving and the ability to guide products from requirements definition through design, qualification and production support.

The role requires someone capable of working independently with minimal supervision while also collaborating across multidisciplinary engineering teams. The Lead Electrical Engineer will manage several technical priorities simultaneously, mentor other engineers and serve as a primary technical interface with internal and external customers.

Key Responsibilities

Analog and Digital Hardware Design

  • Design analog and digital circuitry for ruggedized aerospace and defense electronics.

  • Develop circuits using analog building blocks such as:

    • Differential amplifiers

    • Operational amplifiers

    • Low-dropout regulators

    • Analog filters

    • Data converters

    • Signal-conditioning circuits

  • Design with digital building blocks such as logic gates, flip-flops, timers and related components.

  • Develop power-conversion and power-conditioning solutions involving:

    • AC/DC conversion

    • DC/DC conversion

    • DC/AC conversion

    • Linear power supplies

    • Switching power supplies

  • Apply sound engineering practices for EMI suppression, ESD protection and short-circuit protection.

  • Support component selection, design trade studies and hardware architecture decisions.

  • Ensure designs can perform reliably in demanding vibration, shock, temperature and humidity conditions.

Circuit Analysis and Verification

  • Perform circuit-tolerance analyses using hand calculations and SPICE-based simulation tools.

  • Evaluate component tolerances, environmental effects and worst-case operating conditions.

  • Define verification methods and acceptance criteria for electrical performance.

  • Analyse test data and determine whether hardware meets requirements.

  • Identify technical risks early and develop appropriate mitigation strategies.

  • Document analysis methods, assumptions, results and engineering recommendations.

Requirements and Compliance

  • Develop, refine and manage electrical and hardware requirements.

  • Translate customer and system-level requirements into implementable hardware designs.

  • Maintain traceability between requirements, design outputs and verification activities.

  • Assess technical compliance throughout the development lifecycle.

  • Support internal and customer reviews of requirements and compliance evidence.

  • Ensure design decisions and changes are appropriately documented.

Testing and Qualification

  • Develop comprehensive test plans, procedures and reports covering:

    • Brassboard testing

    • Design verification

    • Environmental qualification

    • Product-performance testing

    • Firing-properties testing

    • Failure investigation and corrective-action verification

  • Lead and direct laboratory and field-test activities throughout the product-development lifecycle.

  • Coordinate testing with systems, mechanical, manufacturing, quality and test-engineering teams.

  • Troubleshoot hardware using oscilloscopes, function generators, digital multimeters and other standard laboratory equipment.

  • Review test results, investigate anomalies and recommend corrective actions.

  • Ensure testing is appropriately controlled, repeatable and thoroughly documented.

Technical Project Leadership

  • Lead large-scale technical projects from initial concept through completion with minimal supervision.

  • Coordinate technical activities across multiple engineering disciplines.

  • Manage several projects and priorities simultaneously.

  • Establish technical plans, milestones, risks and resource requirements.

  • Track engineering progress and communicate concerns before they affect cost, schedule or performance.

  • Provide technical direction without requiring formal people-management authority.

  • Make well-supported engineering decisions in a dynamic environment with changing customer priorities.

Design Reviews and Customer Interface

  • Prepare materials for and lead formal design reviews throughout the product-development lifecycle.

  • Present technical designs, analyses, risks, verification results and recommendations.

  • Serve as a primary technical interface for internal stakeholders and external customers.

  • Respond clearly and professionally to technical questions and design concerns.

  • Coordinate the resolution of review actions and technical issues.

  • Support final technical presentations and customer acceptance activities.

Failure Investigation and Root-Cause Analysis

  • Lead investigations into hardware failures, nonconformances and test anomalies.

  • Apply structured problem-solving tools such as:

    • 8D

    • Fishbone diagrams

    • Cause-and-effect analysis

    • Fault isolation

    • Corrective and preventive action methodologies

  • Reproduce failures, analyse evidence and identify defensible root causes.

  • Develop, implement and verify effective corrective actions.

  • Communicate investigation findings to engineering teams, customers and leadership.

  • Capture lessons learned and incorporate improvements into future designs.

Engineering Documentation and Change Control

  • Develop clear and accurate technical documentation, including:

    • Test plans

    • Test reports

    • Engineering drawings

    • Design analyses

    • Requirements and compliance documentation

    • Design-review materials

    • Failure-investigation reports

  • Create and process Engineering Orders and Engineering Change Proposals.

  • Support configuration management and formal change-control activities.

  • Maintain appropriate documentation throughout the product lifecycle.

  • Ensure technical records meet internal, contractual and regulatory expectations.

Proposal and Team Support

  • Provide material, labour and technical estimates for Requests for Proposals.

  • Contribute to technical approaches, schedules, risks and assumptions.

  • Support programme planning and new-business activities.

  • Mentor electrical engineers and support their technical development.

  • Promote effective collaboration, engineering discipline and knowledge sharing.

Required Qualifications

Candidates must meet one of the following education and experience combinations:

  • Bachelor’s degree in Electrical Engineering, Computer Engineering or a related technical discipline with at least nine years of relevant experience.

  • Graduate degree in Electrical Engineering or a related discipline with at least seven years of relevant experience.

  • At least 13 years of directly relevant professional experience in place of a degree.

Additional required experience includes:

  • At least five years of experience designing with basic analog building blocks, including differential amplifiers, operational amplifiers, LDOs, filters and data converters.

  • At least five years of experience designing with digital building blocks, including logic gates, flip-flops and timers.

  • At least four years of experience with power-conversion concepts, including AC/DC, DC/DC, DC/AC, linear and switching supplies.

  • At least five years of experience troubleshooting electronic hardware using standard laboratory equipment.

  • At least four years of experience with schematic-capture or PCB-layout tools such as Altium or PADS.

  • At least four years of experience leading a large-scale technical project from beginning to completion with minimal guidance.

  • At least four years of experience preparing for and participating in internal or external design reviews.

  • At least four years of experience producing formal technical documentation such as test plans, test reports and engineering drawings.

  • Strong written and verbal communication skills.

  • Ability to work both independently and within a multidisciplinary team.

  • Ability to manage several technical priorities simultaneously.

  • Ability to meet all eligibility requirements for a US Secret security clearance.

  • Current authorization to work in the United States without employer sponsorship.

An active security clearance is not required at the time of application.

Preferred Qualifications

  • Experience designing ruggedized electronics for aerospace, defense or ordnance applications.

  • At least four years of experience working with:

    • Temperature sensors

    • MEMS accelerometers

    • Differential-pressure sensors

    • Gyroscopes

  • At least five years of experience with serial communication interfaces such as UART, SPI and I²C.

  • At least five years of structured root-cause analysis experience.

  • Experience applying design practices for EMI suppression, ESD protection and short-circuit protection.

  • At least five years of power-supply and power-conditioning design experience.

  • Experience designing electronic systems for extreme vibration, shock, temperature and humidity environments.

  • Experience with energetic-material interfaces and associated testing.

  • Experience supporting firing-device interfaces, including exploding-foil and low-energy exploding-foil initiators.

  • Experience working with lead charges, boosters or related energetic components.

Safety and Arming Systems Experience

Highly desirable experience includes:

  • Designing Electronic Safety and Arming Devices or Ignition Safety Devices.

  • Applying MIL-STD-1316 and MIL-STD-1901A.

  • Developing ESAD, ESAF or ISD solutions for defense applications.

  • Presenting safety-device designs to formal review boards such as:

    • Air Force Safety Review Board

    • Fuze and Ignition System Technical Review Panel

    • Navy Nuclear Weapons System Safety Board

  • Supporting qualification, compliance and safety-review activities for ordnance electronics.

The Ideal Candidate

The strongest candidate will be able to demonstrate:

  • End-to-end ownership of complex electrical hardware designs.

  • Strong analog, digital and power-electronics expertise.

  • Hands-on circuit analysis, laboratory testing and troubleshooting capabilities.

  • Experience designing electronics for harsh or extreme environments.

  • Leadership of multidisciplinary technical projects from concept through qualification.

  • Confidence leading formal internal and customer design reviews.

  • Structured investigation and resolution of difficult hardware failures.

  • Strong technical writing and documentation skills.

  • Experience mentoring engineers without requiring formal supervisory authority.

  • The ability to communicate effectively with engineering teams, programme leadership and customers.

  • Flexibility to respond to changing technical and programme priorities.

Work Environment and Benefits

The position operates within a fast-paced aerospace and defense engineering environment and requires close collaboration across electrical, mechanical, systems, test, manufacturing, quality and programme teams.

Employees work a 4/10 schedule, completing four 10-hour shifts each week. The organization offers a comprehensive benefits package and may consider relocation support for an exceptional candidate.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

 

Senior Epic Application Analyst – ASAP | Houston, TX

Senior Epic Application Analyst – ASAP

📍 Location: Houston, Texas 77024
🏥 Location Requirement: Must Be Able to Support the Houston Area
💼 Employment Type: Full-Time, Permanent
📈 Experience Level: Senior
👤 Reports To: Manager, Clinical Solutions
👥 Openings: Two
💰 Base Salary: $94,500–$130,000
📞 On-Call: Rotating After-Hours Support Required
✈️ Travel: Not Required
🚚 Relocation Assistance: Partial Assistance Available
🚫 Visa Sponsorship: Not Available

Help Optimize Emergency Care Through Epic

A leading healthcare organization is seeking two experienced Senior Epic Application Analysts to support, develop and optimize its Epic environment, with a primary focus on Epic ASAP and Emergency Department workflows.

This senior-level position will translate clinical and operational requirements into effective Epic solutions. The successful candidate will perform complex analysis, design, configuration, testing, implementation and production support while partnering closely with Emergency Department clinicians, operational leaders, technical teams and other application analysts.

This opportunity is suited to an experienced Epic professional who understands Emergency Department operations, can independently resolve complex application issues and enjoys mentoring less-experienced analysts.

Certification Requirements

An active Epic certification is required.

Certification preference will be considered in the following order:

  1. Epic ASAP certification – strongly preferred

  2. Epic ClinDoc certification

  3. Epic Ambulatory certification

Candidates without Epic ASAP certification must still demonstrate relevant Emergency Department experience and strong transferable Epic application expertise.

Key Responsibilities

Epic ASAP and Emergency Department Support

  • Provide ongoing application support for Epic ASAP and Emergency Department workflows.

  • Develop an in-depth understanding of clinical, operational and business requirements.

  • Partner with Emergency Department clinicians and leaders to identify workflow challenges.

  • Translate user and departmental requirements into effective Epic configurations and technical solutions.

  • Support patient-care workflows while maintaining system reliability, usability and safety.

  • Evaluate requests and recommend solutions that improve clinical efficiency and user experience.

  • Serve as a knowledgeable resource for Epic ASAP functionality and Emergency Department operations.

Application Analysis and Build

  • Perform intermediate-to-advanced Epic application analysis, design, build, testing and implementation.

  • Configure Epic functionality in accordance with approved requirements and technical standards.

  • Conduct workflow reviews and process walkthroughs with clinical and operational stakeholders.

  • Analyse the effect of proposed changes across connected applications, departments and workflows.

  • Develop solutions that improve user productivity and departmental service levels.

  • Apply established information-systems methodologies throughout the development lifecycle.

  • Maintain accurate documentation for configurations, decisions and technical changes.

Testing and Implementation

  • Develop and execute unit, integrated and regression-testing activities.

  • Coordinate testing with clinical users, operational stakeholders and other application teams.

  • Document defects, expected results and final resolutions.

  • Support user-acceptance testing and implementation-readiness activities.

  • Assist with Epic upgrades, enhancements, optimisation initiatives and new functionality.

  • Participate in go-live planning, implementation and post-production support.

  • Monitor implemented changes and resolve issues affecting clinical operations.

Production Support

  • Provide ongoing support to Epic users.

  • Troubleshoot complex application, workflow and integration problems.

  • Analyse reported issues and determine appropriate corrective actions.

  • Work with technical and clinical teams to resolve cross-application incidents.

  • Maintain clear communication with users throughout the resolution process.

  • Escalate issues appropriately when broader technical or operational assistance is required.

  • Participate regularly in the rotating after-hours technical-support schedule.

Project Planning and Coordination

  • Develop, prioritise and execute assigned projects according to established schedules.

  • Balance production support, enhancements, testing and project responsibilities.

  • Maintain effective coordination across all assigned work.

  • Document project plans, priorities, milestones and schedules.

  • Provide the Manager with regular updates regarding assignment status, risks and dependencies.

  • Identify potential delays and communicate concerns before they affect delivery.

  • Support multiple concurrent initiatives within a complex healthcare environment.

Technical Standards and Governance

  • Advocate for consistent technical-development and application-support standards.

  • Follow established Epic, information-management and change-control practices.

  • Help enforce documentation, testing and implementation standards.

  • Support the safe and reliable operation of clinical applications.

  • Identify opportunities to improve application-support processes and system quality.

  • Ensure changes comply with organizational policies and healthcare technology requirements.

Training and Mentorship

  • Contribute to the preparation and delivery of staff training.

  • Develop supporting materials and application documentation.

  • Explain Epic functionality and workflow changes clearly to clinical and operational users.

  • Assist and mentor less-experienced analysts.

  • Serve as a preceptor, technical resource and subject-matter expert.

  • Promote knowledge sharing and professional development across the team.

Stakeholder Partnership

  • Build effective relationships with clinical users, operational leaders and technical teams.

  • Communicate technical information clearly to both technical and non-technical audiences.

  • Provide responsive, courteous and professional customer service.

  • Acknowledge user needs promptly and help guide issues through resolution.

  • Support compassionate, safe and efficient patient-care experiences through reliable technology.

Required Qualifications

  • Active Epic certification.

  • Epic ASAP certification is strongly preferred; Epic ClinDoc or Ambulatory certification may be considered as an alternative.

  • At least four years of Epic Application Analyst experience.

  • Experience working within or directly supporting an Emergency Department.

  • Progressively responsible experience involving healthcare information systems.

  • Experience with system analysis, design, configuration, testing and implementation.

  • Intermediate-to-advanced knowledge of Epic application-support tools and methodologies.

  • Experience resolving complex application and workflow problems.

  • Previous experience assisting or mentoring other analysts.

  • Understanding of hospital operations and clinical workflows.

  • Strong analytical skills and technical aptitude.

  • Effective planning, prioritisation and organizational skills.

  • Strong communication, collaboration and customer-service capabilities.

  • Demonstrated growth in the ability to lead and influence others.

  • Ability to participate in a regular after-hours on-call rotation.

  • Ability to support operations within the Houston area.

  • Current authorization to work in the United States without employer sponsorship.

Preferred Qualifications

  • Associate degree or higher.

  • Current Epic ASAP certification.

  • Extensive Emergency Department workflow experience.

  • Experience supporting Epic within a large health system or hospital network.

  • Epic ClinDoc or Ambulatory certification in addition to ASAP.

  • Experience leading Epic enhancements, optimisation projects or implementations.

  • Experience supporting integrated clinical workflows across multiple Epic modules.

  • Previous responsibility for training, precepting or mentoring application analysts.

  • Current residence within the Houston metropolitan area.

The Ideal Candidate

The strongest candidate will be able to demonstrate:

  • At least four years of hands-on Epic Application Analyst experience.

  • Active Epic ASAP certification or closely aligned Epic certification.

  • Direct knowledge of Emergency Department workflows and operational needs.

  • Ownership of Epic build, testing, implementation and production support.

  • Successful resolution of complex clinical application issues.

  • Experience working directly with physicians, nurses and operational leadership.

  • The ability to manage several projects and support priorities simultaneously.

  • Strong documentation, communication and customer-service skills.

  • Experience mentoring less-experienced Epic analysts.

  • A commitment to safe, reliable and patient-centred technology solutions.

Benefits

The organization offers a comprehensive benefits package that may include:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Retirement benefits

  • Paid time off

  • Employee wellness and assistance programs

  • Professional-development opportunities

  • Continuing education support

  • Additional organization-sponsored benefits

Interview Process

The anticipated selection process includes:

  1. Initial interview with the hiring manager.

  2. Peer-panel interview with members of the Epic application team.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

 

Telecommunications Specialist – RingCentral | Boston, MA

Telecommunications Specialist – RingCentral

Virtual Hiring Event

📍 Location: Boston, Massachusetts 02118
🏥 Work Arrangement: Onsite
💼 Employment Type: Full-Time, Permanent
📈 Experience Level: Mid-Level
💰 Base Salary: $80,000–$95,000
✈️ Travel: Up to 20%
🚚 Relocation Assistance: Not Available
🚫 Visa Sponsorship: Not Available

Support Enterprise Voice Services Across a Major Healthcare Network

A large, mission-driven healthcare organization is seeking an experienced Telecommunications Specialist to support voice and collaboration services across multiple hospital campuses, administrative operations and approximately 45 community clinics.

This is a hands-on enterprise telecommunications position with primary responsibility for administering and supporting a large-scale RingCentral environment serving more than 3,000 unified communications users and over 500 contact-centre agents.

The successful candidate will have direct RingCentral administration and support experience, strong knowledge of enterprise voice technologies and the ability to troubleshoot complex issues across cloud, on-premises and hybrid telecommunications environments.

Candidates without hands-on RingCentral experience cannot be considered for this opportunity.

Key Responsibilities

RingCentral Administration

  • Administer and support an enterprise RingCentral cloud voice environment.

  • Support more than 3,000 RingCentral EX unified communications users.

  • Support over 500 contact-centre agents and associated call flows.

  • Configure and maintain:

    • User accounts and extensions

    • Call queues and hunt groups

    • Dial plans and call routing

    • Voicemail services

    • Auto attendants

    • Contact-centre workflows

    • Softphone and hardphone deployments

    • Peripheral voice applications and plug-ins

  • Support RingCentral softphones integrated with Microsoft Teams and WebRTC.

  • Configure and troubleshoot Yealink and Poly desk phones.

  • Support PRI and analog gateway connectivity.

  • Manage moves, additions and changes across the voice environment.

  • Monitor platform performance and proactively address service issues.

Contact-Centre and Call-Flow Support

  • Support contact-centre technologies and complex clinical or administrative call flows.

  • Develop and maintain NICE CXone Studio scripts.

  • Troubleshoot call routing, queue behaviour, agent functionality and system integrations.

  • Support call-recording platforms and associated compliance requirements.

  • Analyse call-flow issues and implement changes that improve caller and agent experiences.

  • Maintain accurate documentation for contact-centre configurations and workflows.

Cisco Voice Environment

Provide secondary support for Cisco voice technologies, including:

  • Cisco Unified Communications Manager

  • Cisco Unity Connection

  • Auto-attendant menus

  • Cisco Emergency Responder

  • Cisco VG310, VG320 and VG350 analog gateways

  • Cisco ISR and ASR voice gateways

  • SIP trunks

  • FXO and FXS analog integrations

  • Survivable Remote Site Telephony

  • Enterprise voice-resiliency features

  • Eleveo call-recording technology

Avaya Environment

Maintain working familiarity with legacy Avaya technologies, including:

  • Avaya Communication Manager

  • System Manager

  • Session Manager

  • Aura Messaging and Conferencing

  • Call Management System

  • VeraSMART call accounting

  • Virtual Observer call recording

  • G430 and G450 media gateways

  • G650 cabinets and cards

Voice Infrastructure and Integrations

  • Design, evaluate and maintain cloud and on-premises telecommunications technologies.

  • Support VoIP, TDM, analog, voicemail, conference-calling and call-recording services.

  • Troubleshoot integrations with:

    • SPOK paging

    • Overhead paging

    • Interactive voice response systems

    • Call-recording platforms

    • Contact-centre applications

    • Microsoft Teams

    • Clinical and administrative voice applications

  • Maintain and optimize call routing, dial plans, IP schemas and quality-of-service configurations.

  • Perform and schedule regular system backups.

  • Support telecommunications system patching, version control and hardware or software refreshes.

Troubleshooting and Incident Resolution

  • Serve as a primary escalation point for complex telecommunications incidents.

  • Diagnose voice, video and collaboration issues across enterprise environments.

  • Use tools such as Wireshark, SolarWinds and TraceSBC to investigate network and voice-quality problems.

  • Work daily ServiceNow tickets supporting clinical and administrative users.

  • Respond quickly to critical incidents where service restoration is time-sensitive.

  • Perform root-cause analysis and document permanent resolutions.

  • Communicate progress, service impact and resolution plans to management and affected stakeholders.

Projects and Change Management

  • Participate in voice-infrastructure upgrades, migrations and new-site deployments.

  • Support RingCentral, Cisco and associated telecommunications projects.

  • Coordinate with external vendors on complex installations, maintenance and upgrades.

  • Support voice and data network technologies including SIP, PRI, LAN/WAN and POTS.

  • Work around project deadlines, clinical priorities and operational change windows.

  • Ensure changes are documented, tested and implemented without adversely affecting connected systems.

Collaboration and Technical Leadership

  • Collaborate with Network, Information Security, Service Desk, Data Centre, PMO, IT leadership and contact-centre teams.

  • Ensure voice services are secure, scalable, resilient and appropriately integrated.

  • Support telecom-related projects involving complex call flows and multiple technical teams.

  • Mentor junior telecommunications analysts.

  • Provide technical and administrative training to end users and internal IT staff.

  • Maintain detailed standard operating procedures and configuration documentation.

  • Communicate project and operational progress during staff meetings and as required.

Required Qualifications

  • Direct, hands-on RingCentral administration and support experience.

  • Bachelor of Science degree in Computer Science or a related discipline with at least five years of telecommunications and IT network-systems experience; or an equivalent combination of formal education and professional experience.

  • Progressive experience supporting enterprise telecommunications and network systems.

  • Experience supporting cloud and on-premises voice environments.

  • Knowledge of call routing, dial plans, voicemail, hunt groups and auto attendants.

  • Experience troubleshooting complex voice and collaboration issues.

  • Familiarity with Avaya Communication Manager, System Manager, Session Manager, Aura Messaging and Conferencing, CMS, call accounting, call recording and Avaya media gateways.

  • Strong written and verbal English communication skills.

  • Excellent customer-service and interpersonal capabilities.

  • Ability to organise competing priorities, manage several tasks and meet deadlines.

  • Systematic and logical troubleshooting skills.

  • Ability to work effectively with clinical, administrative, technical and vendor stakeholders.

  • Ability to work onsite in Boston and travel up to 20%.

  • Current authorization to work in the United States without employer sponsorship.

Preferred Qualifications

  • Experience administering RingCentral EX at enterprise scale.

  • RingCentral contact-centre or NICE CXone experience.

  • NICE CXone Studio scripting experience.

  • Experience integrating RingCentral with Microsoft Teams or WebRTC.

  • Cisco Unified Communications Manager and Unity Connection experience.

  • Experience with Cisco voice gateways, SIP trunks, analog lines and SRST.

  • Avaya enterprise voice-system experience.

  • Healthcare telecommunications experience.

  • Experience supporting voice services across multiple hospitals, clinics or enterprise locations.

  • ServiceNow incident and request-management experience.

  • Knowledge of Wireshark, SolarWinds or TraceSBC.

  • Experience with SPOK paging, overhead paging, IVR or call-recording platforms.

  • CCNA or Cisco voice-focused certification.

  • Avaya Certified Support Specialist or Implementation Specialist certification.

The Ideal Candidate

The strongest candidate will be able to demonstrate:

  • Recent, hands-on RingCentral administration experience.

  • Support of a large enterprise user population.

  • Experience with contact-centre agents and complex call flows.

  • Successful resolution of difficult voice-quality, routing or platform incidents.

  • Knowledge of both cloud and traditional telecommunications environments.

  • Experience supporting RingCentral as the primary platform, with Cisco and Avaya as secondary technologies.

  • Strong documentation, training and stakeholder-communication skills.

  • The ability to remain calm and responsive when voice services affect clinical or business operations.

  • Experience serving as an escalation point and mentoring junior analysts.

Benefits

The organization offers a comprehensive benefits package that may include:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Retirement benefits

  • Paid time off

  • Employee wellness and assistance programs

  • Professional-development opportunities

  • Additional organization-sponsored benefits

Interview Process

The anticipated selection process includes:

  1. Initial screening.

  2. Interview with the hiring manager.

  3. Interview with the wider telecommunications team.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

 

Lead Software Engineer – DevOps Architect | TS/SCI with Poly | Palm Bay, FL

Lead Software Engineer – DevOps Architect (TS/SCI with Poly)

📍 Location: Palm Bay, FL (100% Onsite)
🏢 Industry: Aerospace & Defense
💼 Employment Type: Full-Time
🗓️ Work Schedule: 9/80 Schedule (Every Other Friday Off)
🔒 Security Clearance Required: Active TS/SCI with Polygraph
🚫 Visa Sponsorship: Not Available
🚚 Relocation Assistance: Available
✈️ Interview Travel: Reimbursed
💰 Compensation: $140,000 – $180,000 Base Salary

Overview

A leading aerospace and defense organization is seeking a Lead Software Engineer – DevOps Architect to lead the design, modernization, and long-term evolution of a containerized microservices platform supporting mission-critical applications.

This is a highly technical architecture role focused on DevOps engineering, containerization, CI/CD, infrastructure automation, and platform modernization. The successful candidate will provide technical leadership across architecture, implementation, and engineering best practices while partnering closely with software engineering, infrastructure, cybersecurity, and program stakeholders.

This is an ideal opportunity for an experienced DevOps Architect, Platform Architect, Software Architect, or Cloud Infrastructure Architect who enjoys designing scalable, secure, and resilient distributed systems.

Key Responsibilities

DevOps & Platform Architecture

  • Lead the architecture and design of Docker-based microservices platforms.

  • Develop scalable, secure, and resilient distributed system architectures.

  • Define platform roadmaps and long-term modernization strategies.

  • Establish architecture standards and engineering best practices.

Containerization & Orchestration

  • Design and implement containerized application environments.

  • Drive technical decisions around container orchestration platforms.

  • Improve platform scalability, availability, and operational resilience.

  • Guide platform standardization across engineering teams.

CI/CD & Infrastructure Automation

  • Design modern CI/CD pipelines and deployment strategies.

  • Drive Infrastructure as Code (IaC) and automation initiatives.

  • Improve build, release, deployment, and monitoring processes.

  • Promote DevOps best practices across the software lifecycle.

Software Architecture

  • Produce detailed architectural designs and interface specifications.

  • Define deployment models and technical design documentation.

  • Support API integration and service-to-service communication.

  • Evaluate architecture tradeoffs and recommend improvements.

Technical Leadership

  • Lead architecture and design reviews.

  • Mentor engineering teams and provide technical guidance.

  • Identify technical risks and mitigation strategies.

  • Collaborate with software, infrastructure, cybersecurity, and program leadership.

Required Qualifications

Education & Experience

  • Bachelor's Degree with 9+ years of relevant experience

OR

  • Master's Degree with 7+ years of relevant experience

OR

  • 13+ years of related experience in lieu of a degree

Security Clearance

✔ Active TS/SCI with Polygraph (Required)

Required Technical Expertise

DevOps & Platform Engineering

  • DevOps Architecture

  • Platform Engineering

  • Distributed Systems Architecture

  • Microservices Architecture

  • Docker

CI/CD & Automation

  • Continuous Integration / Continuous Delivery (CI/CD)

  • Infrastructure as Code (IaC)

  • Configuration Management

  • Automated Deployments

Container Technologies

  • Docker

  • Kubernetes

  • OpenShift (or similar orchestration platforms)

Software Architecture

  • API Design

  • Service-to-Service Communication

  • Distributed Systems

  • Platform Modernization

Security & Reliability

  • Secure Platform Engineering

  • Scalability & Performance Optimization

  • System Reliability & Observability

  • Infrastructure Resilience

Preferred Qualifications

Experience with:

  • Kubernetes

  • OpenShift

  • Docker Enterprise

  • Infrastructure Automation

  • Platform Modernization

  • Enterprise DevOps

  • Cloud-Native Platforms

  • Large-Scale Distributed Systems

Strong experience producing:

  • Architecture documentation

  • Technical design artifacts

  • Interface specifications

  • Engineering decision records

Must-Have Skills

Architecture

  • Docker-Based Architecture

  • Microservices

  • Distributed Systems

  • Platform Engineering

DevOps

  • CI/CD Pipelines

  • Infrastructure as Code

  • Configuration Management

  • Deployment Automation

Leadership

  • Technical Leadership

  • Architecture Reviews

  • Engineering Mentorship

  • Cross-Functional Collaboration

Infrastructure

  • Kubernetes / OpenShift

  • API Integration

  • Secure Platform Engineering

  • Monitoring & Observability

Screening Questions

  1. Do you currently hold an active TS/SCI clearance with Polygraph?

  2. How many years of experience do you have in DevOps engineering, software architecture, or platform architecture?

  3. Have you designed and implemented Docker-based microservices architectures?

  4. What experience do you have with container orchestration platforms such as Kubernetes or OpenShift?

  5. Have you designed and implemented enterprise CI/CD pipelines and Infrastructure as Code solutions?

  6. Have you produced detailed architectural documentation, technical designs, and deployment models?

  7. Do you have experience designing secure distributed systems, APIs, and service-to-service communication patterns?

  8. Have you led architecture reviews, mentored engineering teams, and driven technical direction?

  9. What tools or technologies have you used for infrastructure automation and configuration management?

  10. Are you able to work onsite full-time in Palm Bay, Florida?

Ideal Candidate Profile

The ideal candidate will:

  • Hold an active TS/SCI with Polygraph.

  • Be an experienced DevOps or Platform Architect with deep expertise in distributed systems.

  • Have extensive experience designing Docker-based microservices platforms.

  • Possess strong Kubernetes or OpenShift experience.

  • Be comfortable defining enterprise architecture standards and long-term technology roadmaps.

  • Thrive in highly collaborative engineering environments.

  • Demonstrate strong mentoring, communication, and technical leadership skills.

  • Balance hands-on engineering with strategic architectural decision-making.

Candidate Snapshot

Requirement

Details

Clearance

Active TS/SCI with Polygraph

Experience

10–15+ Years

Architecture

DevOps, Platform & Microservices

Containerization

Docker

Orchestration

Kubernetes / OpenShift

DevOps

CI/CD, IaC, Configuration Management

Software

API Design, Distributed Systems

Location

Palm Bay, FL

Work Arrangement

100% Onsite

Schedule

9/80 (Every Other Friday Off)

Compensation

$140K – $180K

Relocation

Available

What Makes Someone Successful in This Role?

  • Deep expertise in DevOps architecture and distributed systems.

  • Strong experience designing Docker-based microservices platforms.

  • Ability to architect scalable, resilient, and secure enterprise solutions.

  • Proven success implementing CI/CD, Infrastructure as Code, and automation strategies.

  • Strong technical leadership with experience mentoring engineering teams.

  • Excellent communication skills, capable of presenting architectural concepts to both technical and non-technical stakeholders.

  • Ability to drive platform modernization while ensuring operational reliability and long-term maintainability.

 

Maintenance Mechanic – Manufacturing | Packaging Equipment & SAP-PM | Chicago, IL

Maintenance Mechanic – Manufacturing

📍 Chicago, Illinois
💰 $38.77 per hour
🕒 Second or Third Shift
💼 Full-Time | Union Position
🏭 Onsite – Manufacturing/Bakery Facility
👥 Three Openings
🚫 No Visa Sponsorship
🚚 No Relocation Assistance

Position Overview

A leading manufacturing organization is seeking three experienced Maintenance Mechanics to support a high-speed production and packaging facility in Chicago.

This hands-on position is responsible for maintaining the safe, efficient, and reliable operation of processing, packaging, and facility equipment. Working with limited supervision in a team-based environment, the Maintenance Mechanic will perform preventive maintenance, troubleshoot breakdowns, complete mechanical repairs, and help minimize production downtime.

Candidates must be available to work either second or third shift.

Key Responsibilities

Preventive Maintenance and CMMS

  • Complete scheduled preventive maintenance activities across production and facility equipment.

  • Document maintenance work, work orders, repairs, and equipment improvements using SAP Plant Maintenance.

  • Maintain accurate equipment and maintenance records within the plant’s computerized maintenance management system.

  • Use condition-monitoring equipment, including thermography cameras and ultrasound tools.

  • Identify potential equipment failures before they interrupt production.

Mechanical Troubleshooting and Repair

  • Diagnose, repair, and replace defective components on high-speed processing and packaging equipment.

  • Troubleshoot pumps, hydraulics, pneumatics, mechanical drives, and foundational electrical systems.

  • Perform basic machining, welding, fabrication, and mechanical adjustment work.

  • Complete root-cause analysis for recurring equipment failures.

  • Respond quickly to live breakdown calls and restore equipment performance safely.

  • Follow the correct testing and diagnostic sequence for complex processing equipment.

Technical Documentation

  • Read and interpret:

    • Mechanical and electrical schematics

    • Piping and instrumentation diagrams

    • Blueprints

    • Block diagrams

    • Equipment drawings and sketches

  • Use technical documentation to support equipment diagnostics, repairs, and improvements.

Collaboration and Continuous Improvement

  • Work alongside engineers, electricians, boiler room personnel, production teams, and technical specialists.

  • Communicate equipment status and outstanding maintenance requirements during shift handovers.

  • Help identify and resolve recurring operational problems.

  • Support continuous improvement initiatives involving TPM, Lean, and Six Sigma methodologies.

  • Share technical knowledge and contribute to the development of other team members.

Safety and Equipment Operation

  • Follow all Lockout/Tagout, Hot Work, and Confined Space procedures.

  • Work in accordance with NEC and NFPA requirements.

  • Safely operate forklifts, man lifts, ladders, scaffolding, and other material-handling equipment.

  • Comply with GMP, HACCP, QCMS, health-code, and food-safety requirements.

Minimum Requirements

  • High school diploma or GED.

  • At least two to four years of hands-on experience as a Maintenance Mechanic within a manufacturing environment, or successful completion of an approved apprenticeship or technical training program.

  • Strong mechanical knowledge covering:

    • Pumps

    • Hydraulics

    • Pneumatics

    • Mechanical drives

    • Basic machining

    • Welding

    • Hand and power tools

    • Foundational electrical systems

  • Ability to diagnose equipment problems and perform root-cause analysis.

  • Ability to work effectively with limited supervision.

  • Strong teamwork and communication skills.

  • Willingness and ability to work second or third shift.

  • No visa sponsorship is available.

Preferred Qualifications

  • Maintenance experience involving high-speed processing or packaging lines.

  • Experience within food and beverage, pharmaceutical, chemical, or another highly regulated manufacturing environment.

  • Familiarity with SAP-PM or another computerized maintenance management system.

  • Knowledge of TPM, Lean Manufacturing, or Six Sigma principles.

  • Familiarity with AutoCAD and technical file-management software.

  • Experience training, mentoring, or sharing technical knowledge with colleagues.

  • Knowledge of condition-based monitoring methods.

Physical and Environmental Requirements

  • Ability to lift up to 50 pounds independently.

  • Ability to climb stairs and work from ladders, lifts, and scaffolding.

  • Ability to crawl over, under, or inside manufacturing equipment when completing maintenance work.

  • Ability to maintain balance while working around industrial machinery.

  • Comfortable working in environments with significantly varying temperatures.

First 30, 60 and 90 Days

First 30 Days

  • Complete plant safety onboarding.

  • Obtain required lift-equipment certifications.

  • Complete training on the facility’s autonomous and progressive maintenance standards.

First 60 Days

  • Develop familiarity with the plant’s equipment and machinery layouts.

  • Begin independently completing scheduled preventive maintenance activities within the CMMS.

First 90 Days

  • Respond confidently to live equipment breakdowns.

  • Independently diagnose and repair common mechanical failures.

  • Collaborate effectively across departments and shifts to minimize production downtime.

Compensation and Benefits

  • $38.77 per hour.

  • Equivalent to approximately $80,642 annually based on a standard 40-hour working week.

  • Healthcare coverage.

  • Retirement benefits.

  • Paid time off.

  • Benefits are provided in accordance with the applicable Collective Bargaining Agreement and may be subject to eligibility requirements.

  • No bonus or commission.

  • No relocation assistance or interview travel reimbursement.