Problem Management

Senior Platform Engineer – WebSphere / WebLogic | Enterprise Middleware Engineering | Atlanta, GA

Senior Platform Engineer – WebSphere / WebLogic

πŸ“ Atlanta, Georgia (Hybrid – 3 Days Onsite)
πŸ’° $105,000 - $160,000 Base Salary + Annual Incentive Opportunity
🏠 Flexible Hybrid Schedule (Teams Select Their Onsite Days)
☁️ Enterprise Middleware & Platform Engineering
πŸš€ Modernization, Automation & Cloud Enablement Initiatives

Help Power the Critical Middleware Platforms Behind a Global Enterprise

A global organization supporting large-scale technology operations across multiple business units is seeking a Senior Platform Engineer – WebSphere / WebLogic to join its enterprise platform engineering team.

This is an outstanding opportunity for a middleware expert who enjoys designing, maintaining, automating, and modernizing mission-critical application platforms that support thousands of users and business-critical applications worldwide.

You'll play a key role in the evolution of a highly complex enterprise environment, helping drive reliability, security, performance, automation, and modernization initiatives across a diverse application hosting landscape.

If you're passionate about enterprise infrastructure, middleware technologies, automation, and cloud transformation, this role offers significant ownership, technical challenge, and long-term career growth.

Why This Opportunity Stands Out

This isn't a traditional support role.

You'll be a senior member of a geographically dispersed engineering team responsible for some of the organization's most critical application platforms. You'll work closely with architects, developers, security teams, cloud engineers, and business stakeholders to ensure highly available, secure, and scalable environments.

This role offers the opportunity to influence platform strategy, drive modernization efforts, mentor junior engineers, and help shape the future of enterprise middleware services.

Highlights include:

  • Ownership of mission-critical WebSphere and WebLogic environments

  • Significant involvement in automation and platform modernization initiatives

  • Exposure to cloud hosting and containerized workloads

  • Opportunity to influence platform architecture and engineering standards

  • Work within a highly collaborative enterprise technology environment

  • Mentor and guide junior engineering talent

  • Strong career progression opportunities within a large-scale technology organization

What You'll Be Doing

Enterprise Middleware Administration

  • Design, build, maintain, and optimize enterprise application hosting platforms

  • Administer complex IBM WebSphere and Oracle WebLogic environments

  • Configure and manage clustered middleware environments

  • Implement secure, highly available, and scalable platform solutions

  • Perform platform upgrades, migrations, and modernization activities

  • Ensure platform reliability, availability, and performance across production environments

Platform Engineering & Automation

  • Drive automation initiatives across platform deployment and administration activities

  • Develop and maintain scripts, tooling, and automation frameworks

  • Support CI/CD pipeline integration and deployment automation

  • Improve operational efficiency through infrastructure and platform automation

  • Implement repeatable engineering standards and best practices

Performance Optimization & Reliability

  • Monitor and optimize middleware platform performance

  • Conduct capacity planning and performance tuning activities

  • Troubleshoot complex platform, application, and infrastructure issues

  • Perform root cause analysis and implement permanent corrective actions

  • Support business-critical applications with a focus on uptime and stability

Security & Compliance

  • Implement security best practices across middleware environments

  • Manage SSL/TLS certificates and secure communications

  • Support authentication and authorization solutions including LDAP and SSO

  • Ensure compliance with enterprise security standards and policies

  • Partner with security teams on platform hardening initiatives

Cloud & Containerization Initiatives

  • Support modernization efforts involving cloud-hosted middleware platforms

  • Participate in containerization initiatives utilizing Docker and Kubernetes

  • Assist with migration and transformation projects

  • Help establish best practices for modern application hosting environments

Collaboration & Technical Leadership

  • Partner with developers, architects, product teams, and infrastructure teams

  • Support complex technical initiatives from design through implementation

  • Provide guidance and mentorship to junior engineers

  • Participate in technical reviews and knowledge-sharing activities

  • Create and maintain platform documentation, standards, and procedures

What We're Looking For

Required Experience

  • 5+ years of enterprise platform engineering, middleware administration, or infrastructure engineering experience

  • Deep expertise in IBM WebSphere and/or Oracle WebLogic administration

  • Experience managing highly available and clustered environments

  • Strong troubleshooting and performance tuning capabilities

  • Experience supporting mission-critical enterprise applications

  • Ability to work independently while collaborating across distributed teams

Required Technical Expertise

Middleware Platforms

  • IBM WebSphere Application Server

  • Oracle WebLogic Server

  • Middleware clustering and high availability

  • Performance tuning and optimization

  • Secure configuration and administration

Web Hosting & Load Balancing

Strong experience with:

  • Apache

  • IIS

  • IBM HTTP Server

  • Oracle HTTP Server

  • NGINX

  • Reverse proxy architectures

  • Load balancing technologies

Automation & Scripting

Hands-on experience with:

  • wsadmin

  • WLST

  • Python

  • Shell scripting

  • CI/CD integration

  • Infrastructure automation

Highly Preferred Experience

Security & Authentication

  • SSL/TLS implementation and management

  • LDAP integration

  • Single Sign-On (SSO)

  • Enterprise security frameworks

  • Compliance and governance standards

Monitoring & Observability

Experience with tools such as:

  • AppDynamics

  • Datadog

  • Enterprise monitoring platforms

  • Performance analytics and diagnostics

Cloud & Container Technologies

Experience with:

  • Docker

  • Kubernetes

  • Cloud-hosted middleware workloads

  • Platform modernization initiatives

  • Hybrid cloud environments

Ideal Candidate Profile

The successful candidate will thrive in complex enterprise environments and enjoy taking ownership of critical platform services.

You'll be someone who:

  • Takes pride in engineering reliable, scalable solutions

  • Enjoys solving complex technical problems

  • Communicates effectively with both technical and business stakeholders

  • Can balance operational support with long-term strategic improvements

  • Is comfortable mentoring others and sharing knowledge

  • Works effectively across geographically distributed teams

This role is particularly well suited to engineers who enjoy both traditional enterprise middleware technologies and modern cloud-native platform engineering.

Compensation & Benefits

πŸ’° Base Salary: $105,000 - $160,000

Additional rewards include:

  • Annual performance-based incentive opportunity

  • Comprehensive medical, dental, and vision coverage

  • Retirement savings programs

  • Paid time off and holiday benefits

  • Professional development and certification support

  • Exposure to large-scale enterprise modernization initiatives

  • Flexible hybrid work environment

  • Long-term career growth opportunities

Work Authorization Requirements

Candidates must be authorized to work in the United States on a permanent basis.

This position is not eligible for current or future visa sponsorship or transfer.

Why Join?

This is an opportunity to become a key contributor within a highly sophisticated enterprise technology environment where your expertise will directly influence platform reliability, security, automation, and modernization efforts.

You'll work alongside talented engineers, support business-critical systems, and play a central role in driving the future of enterprise middleware and platform engineering.

If you're a WebSphere or WebLogic expert looking for a role that combines technical depth, platform ownership, modernization initiatives, and long-term career growth, we'd love to hear from you.

 

ITSM Business Process Consultant & ITOM Specialist | ServiceNow | Riyadh, Saudi Arabia

ITSM Business Process Consultant

Location: Riyadh, Saudi Arabia (Onsite)
Type: Full-time, 40 hours per week
Start Date: ASAP
Duration: Approx. 500 hours of project effort

About the Role:

We are looking for a skilled ITSM Business Process Consultant to lead the unification and optimization of IT Service Management processes across multiple business units. The role focuses on aligning and standardizing key ITSM processesβ€”Incident, Problem, Request, Change, and related areasβ€”to ensure consistency, efficiency, and service excellence within a large enterprise environment.

Key Responsibilities:

  • Lead the analysis, design, and unification of ITSM processes across different teams and systems.

  • Work closely with stakeholders to assess current processes, identify gaps, and design a unified operating model.

  • Implement and configure ITSM workflows (e.g., Incident, Problem, Request) within ServiceNow or equivalent ITSM platforms.

  • Ensure alignment with ITIL best practices and organizational policies.

  • Develop process documentation, SOPs, and training materials to support adoption.

  • Collaborate with technical teams to validate that process design aligns with system capabilities.

  • Drive stakeholder buy-in and change management throughout the transformation process.

Required Skills & Experience:

  • Proven experience in ITSM process design, optimization, and implementation.

  • Hands-on expertise with ServiceNow ITSM or similar enterprise ITSM tools.

  • Strong understanding of ITIL v4 framework and best practices.

  • Experience leading cross-functional workshops and engaging stakeholders at all levels.

  • Excellent analytical, documentation, and communication skills.

Preferred Qualifications:

  • ITIL v4 Foundation or Intermediate Certification.

  • Experience in process unification or transformation projects within large enterprises.

  • Exposure to government or regulated industry environments.

  • ServiceNow Certified Implementation Specialist (CIS – ITSM) certification is a plus.

ITOM Specialist (Event Management Implementation)

Location: Riyadh, Saudi Arabia (Onsite)
Type: Full-time, 40 hours per week
Start Date: ASAP
Duration: Approx. 500 hours of project effort

About the Role:

We are seeking an experienced ITOM Specialist (ServiceNow Technical Consultant) to lead a hands-on Event Management implementation project, focusing particularly on data segregation and best practices in IT Operations Management. This is a full-time, onsite role based in Riyadh, ideal for a technically strong consultant who thrives in complex enterprise environments.

Key Responsibilities:

  • Lead and execute the implementation of ServiceNow ITOM Event Management, including integrations, configurations, and customization.

  • Design and implement data segregation strategies to ensure security and compliance within multi-tenant or multi-business unit environments.

  • Collaborate with stakeholders to gather requirements, define use cases, and align implementation with business goals.

  • Configure event rules, alert correlation, and monitoring integrations with third-party tools.

  • Support discovery and service mapping initiatives to enhance operational visibility.

  • Provide documentation, knowledge transfer, and technical mentoring as needed.

Required Skills & Experience:

  • Proven hands-on experience with ServiceNow ITOM, particularly Event Management.

  • Strong understanding of data segregation, CMDB, and event correlation concepts.

  • Experience integrating monitoring tools (e.g., SolarWinds, SCOM, Zabbix, or Dynatrace) with ServiceNow.

  • Solid grasp of ServiceNow architecture, MID Servers, and CMDB relationships.

  • Ability to work independently and deliver results in a fast-paced environment.

  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist (CIS-ITOM) or similar certification.

  • Experience in large-scale enterprise environments or managed services.

  • Prior exposure to projects in regulated or government sectors.