Healthcare Technology

Market Director, Information Technology & Services | Healthcare IT | Lake Havasu City, AZ

Market Director, Information Technology & Services

๐Ÿ“ Location: Lake Havasu City, Arizona 86403
๐Ÿฅ Work Arrangement: 100% Onsite
๐Ÿ’ผ Employment Type: Full-Time, Permanent
๐Ÿ“ˆ Experience Level: Senior Leadership
๐Ÿ‘ค Reports To: Chief Financial Officer
๐Ÿ’ฐ Base Salary: $101,000โ€“$136,000
๐Ÿ•’ Typical Hours: Mondayโ€“Friday, 8:00 AMโ€“5:00 PM
โœˆ๏ธ Travel: Regular Overnight Travelโ€”Potentially Up to 50%
๐Ÿšš Relocation Assistance: Not Available
๐Ÿ’ต Sign-On Bonus: Not Available
๐Ÿšซ Visa Sponsorship: Not Available

Lead Technology That Directly Supports Patient Care

A regional healthcare organization is seeking an experienced Market Director of Information Technology & Services to provide strategic and operational technology leadership across its hospital and assigned market facilities.

Reporting to the Chief Financial Officer, this senior leadership position will oversee hospital IT operations, enterprise applications, infrastructure, cybersecurity, technology support and service delivery. The Director will ensure clinical and business systems remain reliable, secure and aligned with organizational strategy, regulatory requirements and patient-care priorities.

This is a highly visible, onsite leadership opportunity for an experienced healthcare IT professional who can connect clinical, operational and enterprise teams while delivering secure, dependable and cost-effective technology services.

Key Responsibilities

Strategic IT Leadership

  • Provide strategic leadership and oversight for Information Technology and Services across the assigned healthcare market.

  • Develop and execute a market-level IT strategy aligned with facility and enterprise priorities.

  • Serve as the primary liaison between hospital leadership, market stakeholders and enterprise IT.

  • Ensure local technology requirements are represented during enterprise planning and governance.

  • Translate enterprise technology strategies into effective facility-level implementation plans.

  • Advise executive leadership on technology risks, priorities, investments and emerging opportunities.

  • Contribute to enterprise governance councils and the development of technology, cybersecurity and data-governance standards.

Hospital IT Operations

  • Oversee day-to-day IT operations across assigned facilities.

  • Maintain the reliability, availability and performance of clinical and business systems.

  • Provide leadership across:

    • Hospital applications

    • Electronic Health Record systems

    • Infrastructure and network services

    • Cybersecurity

    • End-user support

    • Data and reporting systems

    • Connected clinical technologies

  • Ensure IT service-management, incident-response and change-management processes are consistently followed.

  • Monitor system performance, service levels and recurring operational issues.

  • Coordinate the response to major incidents and technology disruptions.

  • Identify and address technical debt affecting the marketโ€™s systems and data-center environment.

Clinical and Operational Partnership

  • Build trusted relationships with hospital executives, clinical leaders, physicians, nursing teams and operational departments.

  • Ensure technology solutions support patient care, clinical workflows and business operations.

  • Gather and prioritize technology needs across departments and facilities.

  • Translate clinical and operational requirements into practical technology solutions.

  • Help teams understand the operational impact of proposed technology changes.

  • Maintain strong communication during implementations, disruptions and organizational change.

EHR and Enterprise Applications

  • Oversee the reliable operation and support of Electronic Health Record and related clinical systems.

  • Lead or support EHR upgrades, implementations and optimization initiatives.

  • Coordinate with enterprise application teams and facility stakeholders to address workflow and system issues.

  • Support application testing, training, implementation and adoption.

  • Ensure clinical applications meet operational, cybersecurity and regulatory requirements.

  • Identify opportunities to improve clinical efficiency and patient-care outcomes through technology.

Cybersecurity and Regulatory Compliance

  • Implement and enforce enterprise cybersecurity policies and technology standards.

  • Protect clinical, patient, operational and financial information.

  • Ensure compliance with applicable healthcare technology and privacy requirements, including HIPAA and HITECH.

  • Participate in technology audits, regulatory inspections and accreditation activities.

  • Support cybersecurity assessments, incident-response activities and risk-remediation initiatives.

  • Promote secure technology practices across clinical and administrative teams.

  • Partner with enterprise cybersecurity leadership to address vulnerabilities and emerging threats.

Project and Change Management

  • Lead and support enterprise technology initiatives across assigned facilities.

  • Manage projects involving EHR upgrades, cybersecurity, digital transformation, infrastructure and technical-debt reduction.

  • Establish clear project plans, responsibilities, timelines and success measures.

  • Coordinate internal teams, enterprise resources, facility stakeholders and external partners.

  • Champion structured change management and effective communication.

  • Ensure staff receive appropriate training and support before new technology is introduced.

  • Monitor adoption and address barriers following implementation.

Financial and Vendor Management

  • Collaborate with Finance and executive leadership to develop and manage technology priorities.

  • Support IT budgeting, forecasting and financial planning.

  • Ensure technology investments align with organizational and patient-care objectives.

  • Identify opportunities for cost reduction, operational efficiency and revenue improvement.

  • Manage external vendors and technology partners in accordance with enterprise procurement requirements.

  • Monitor vendor performance, service delivery, contractual obligations and escalations.

  • Evaluate proposed technology investments based on value, risk and operational need.

Team Leadership and Development

  • Lead, mentor and develop the marketโ€™s IT professionals.

  • Establish clear performance expectations and promote accountability.

  • Support workforce planning, succession management and employee engagement.

  • Identify professional-development and technical-training opportunities.

  • Build a collaborative team culture focused on service, continuous learning and operational excellence.

  • Ensure the team remains responsive to the needs of clinical and business stakeholders.

Performance Improvement and Innovation

  • Drive continuous improvement across IT operations and service delivery.

  • Use performance data, benchmarks and service metrics to identify improvement opportunities.

  • Promote practical innovation that advances patient care, operational efficiency and information security.

  • Evaluate emerging healthcare technologies and their potential value.

  • Develop measurable plans to improve system availability, response times, user satisfaction and operational performance.

  • Support data-informed decision-making across hospital and market leadership.

Required Qualifications

Candidates must possess one of the following:

  • Bachelorโ€™s degree in Computer Science, Information Systems, Business or a related discipline; or

  • At least seven years of directly relevant professional experience in place of a bachelorโ€™s degree.

Additional requirements include:

  • At least five years of progressive IT management experience.

  • At least three years of experience within healthcare and a multi-site or enterprise environment.

  • Demonstrated ability to collaborate across clinical, operational and enterprise teams.

  • Strong leadership, communication and relationship-building capabilities.

  • Experience managing technology staff, priorities and service delivery.

  • Ability to work onsite in Lake Havasu City, Arizona.

  • Willingness and ability to undertake overnight travel, potentially up to 50%.

  • Current authorization to work in the United States without employer sponsorship.

Preferred Qualifications

  • Direct experience leading hospital IT operations.

  • Experience supporting multiple hospitals or healthcare facilities.

  • Strong knowledge of Electronic Health Record systems and clinical applications.

  • Experience with healthcare infrastructure, cybersecurity and data protection.

  • Knowledge of HIPAA, HITECH and related healthcare regulatory requirements.

  • Experience participating in hospital audits, inspections or accreditation activities.

  • Technology project and change-management experience.

  • Experience with EHR upgrades, digital transformation or clinical technology implementations.

  • Experience managing IT budgets and technology investments.

  • Strong vendor and contract-management experience.

  • Experience developing and mentoring IT professionals.

  • Knowledge of healthcare IT best practices and emerging technology trends.

  • Experience using performance metrics and analytics to improve IT service delivery.

The Ideal Candidate

The strongest candidate will be able to demonstrate:

  • Successful leadership of IT operations within a hospital or healthcare system.

  • Experience supporting a complex, multi-site or enterprise technology environment.

  • Strong understanding of the connection between technology and patient care.

  • Direct involvement with EHR systems, cybersecurity and regulatory compliance.

  • The ability to communicate effectively with clinical teams, hospital executives and enterprise IT leaders.

  • Examples of improving system availability, service delivery or stakeholder satisfaction.

  • Successful delivery of complex healthcare technology projects.

  • Experience managing budgets, vendors and competing operational priorities.

  • A collaborative and service-focused leadership style.

  • The ability to remain calm, organized and decisive during major incidents or technology disruption.

Work Environment

This position is based onsite within an active hospital environment. The successful candidate will work in clinical and office settings and may encounter the standard environmental conditions associated with healthcare facilities.

Normal business hours are generally Monday through Friday, from 8:00 AM to 5:00 PM. However, availability outside standard hours may occasionally be required based on operational needs, system incidents or project activity.

Regular travel between facilities and occasional overnight travel by land or air should be expected.

Benefits

The organization offers a comprehensive benefits package that may include:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Accident and critical-illness coverage

  • Hospital-indemnity insurance

  • Short- and long-term disability coverage

  • Paid family leave

  • Paid time off

  • Retirement plan with employer contribution or match

  • Tuition and professional-certification assistance

  • Student-loan assistance

  • Mental, physical and financial wellness programs

  • Virtual-care and mental-health resources

  • Professional-development and career-advancement opportunities

Interview Process

The anticipated selection process includes:

  1. An initial 10-minute screening call.

  2. A Microsoft Teams interview with divisional IT leadership.

  3. A Microsoft Teams interview with hospital leadership.

  4. An onsite meeting with senior executives, department directors and IT staff.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

 

Senior Epic Application Analyst โ€“ ASAP | Houston, TX

Senior Epic Application Analyst โ€“ ASAP

๐Ÿ“ Location: Houston, Texas 77024
๐Ÿฅ Location Requirement: Must Be Able to Support the Houston Area
๐Ÿ’ผ Employment Type: Full-Time, Permanent
๐Ÿ“ˆ Experience Level: Senior
๐Ÿ‘ค Reports To: Manager, Clinical Solutions
๐Ÿ‘ฅ Openings: Two
๐Ÿ’ฐ Base Salary: $94,500โ€“$130,000
๐Ÿ“ž On-Call: Rotating After-Hours Support Required
โœˆ๏ธ Travel: Not Required
๐Ÿšš Relocation Assistance: Partial Assistance Available
๐Ÿšซ Visa Sponsorship: Not Available

Help Optimize Emergency Care Through Epic

A leading healthcare organization is seeking two experienced Senior Epic Application Analysts to support, develop and optimize its Epic environment, with a primary focus on Epic ASAP and Emergency Department workflows.

This senior-level position will translate clinical and operational requirements into effective Epic solutions. The successful candidate will perform complex analysis, design, configuration, testing, implementation and production support while partnering closely with Emergency Department clinicians, operational leaders, technical teams and other application analysts.

This opportunity is suited to an experienced Epic professional who understands Emergency Department operations, can independently resolve complex application issues and enjoys mentoring less-experienced analysts.

Certification Requirements

An active Epic certification is required.

Certification preference will be considered in the following order:

  1. Epic ASAP certification โ€“ strongly preferred

  2. Epic ClinDoc certification

  3. Epic Ambulatory certification

Candidates without Epic ASAP certification must still demonstrate relevant Emergency Department experience and strong transferable Epic application expertise.

Key Responsibilities

Epic ASAP and Emergency Department Support

  • Provide ongoing application support for Epic ASAP and Emergency Department workflows.

  • Develop an in-depth understanding of clinical, operational and business requirements.

  • Partner with Emergency Department clinicians and leaders to identify workflow challenges.

  • Translate user and departmental requirements into effective Epic configurations and technical solutions.

  • Support patient-care workflows while maintaining system reliability, usability and safety.

  • Evaluate requests and recommend solutions that improve clinical efficiency and user experience.

  • Serve as a knowledgeable resource for Epic ASAP functionality and Emergency Department operations.

Application Analysis and Build

  • Perform intermediate-to-advanced Epic application analysis, design, build, testing and implementation.

  • Configure Epic functionality in accordance with approved requirements and technical standards.

  • Conduct workflow reviews and process walkthroughs with clinical and operational stakeholders.

  • Analyse the effect of proposed changes across connected applications, departments and workflows.

  • Develop solutions that improve user productivity and departmental service levels.

  • Apply established information-systems methodologies throughout the development lifecycle.

  • Maintain accurate documentation for configurations, decisions and technical changes.

Testing and Implementation

  • Develop and execute unit, integrated and regression-testing activities.

  • Coordinate testing with clinical users, operational stakeholders and other application teams.

  • Document defects, expected results and final resolutions.

  • Support user-acceptance testing and implementation-readiness activities.

  • Assist with Epic upgrades, enhancements, optimisation initiatives and new functionality.

  • Participate in go-live planning, implementation and post-production support.

  • Monitor implemented changes and resolve issues affecting clinical operations.

Production Support

  • Provide ongoing support to Epic users.

  • Troubleshoot complex application, workflow and integration problems.

  • Analyse reported issues and determine appropriate corrective actions.

  • Work with technical and clinical teams to resolve cross-application incidents.

  • Maintain clear communication with users throughout the resolution process.

  • Escalate issues appropriately when broader technical or operational assistance is required.

  • Participate regularly in the rotating after-hours technical-support schedule.

Project Planning and Coordination

  • Develop, prioritise and execute assigned projects according to established schedules.

  • Balance production support, enhancements, testing and project responsibilities.

  • Maintain effective coordination across all assigned work.

  • Document project plans, priorities, milestones and schedules.

  • Provide the Manager with regular updates regarding assignment status, risks and dependencies.

  • Identify potential delays and communicate concerns before they affect delivery.

  • Support multiple concurrent initiatives within a complex healthcare environment.

Technical Standards and Governance

  • Advocate for consistent technical-development and application-support standards.

  • Follow established Epic, information-management and change-control practices.

  • Help enforce documentation, testing and implementation standards.

  • Support the safe and reliable operation of clinical applications.

  • Identify opportunities to improve application-support processes and system quality.

  • Ensure changes comply with organizational policies and healthcare technology requirements.

Training and Mentorship

  • Contribute to the preparation and delivery of staff training.

  • Develop supporting materials and application documentation.

  • Explain Epic functionality and workflow changes clearly to clinical and operational users.

  • Assist and mentor less-experienced analysts.

  • Serve as a preceptor, technical resource and subject-matter expert.

  • Promote knowledge sharing and professional development across the team.

Stakeholder Partnership

  • Build effective relationships with clinical users, operational leaders and technical teams.

  • Communicate technical information clearly to both technical and non-technical audiences.

  • Provide responsive, courteous and professional customer service.

  • Acknowledge user needs promptly and help guide issues through resolution.

  • Support compassionate, safe and efficient patient-care experiences through reliable technology.

Required Qualifications

  • Active Epic certification.

  • Epic ASAP certification is strongly preferred; Epic ClinDoc or Ambulatory certification may be considered as an alternative.

  • At least four years of Epic Application Analyst experience.

  • Experience working within or directly supporting an Emergency Department.

  • Progressively responsible experience involving healthcare information systems.

  • Experience with system analysis, design, configuration, testing and implementation.

  • Intermediate-to-advanced knowledge of Epic application-support tools and methodologies.

  • Experience resolving complex application and workflow problems.

  • Previous experience assisting or mentoring other analysts.

  • Understanding of hospital operations and clinical workflows.

  • Strong analytical skills and technical aptitude.

  • Effective planning, prioritisation and organizational skills.

  • Strong communication, collaboration and customer-service capabilities.

  • Demonstrated growth in the ability to lead and influence others.

  • Ability to participate in a regular after-hours on-call rotation.

  • Ability to support operations within the Houston area.

  • Current authorization to work in the United States without employer sponsorship.

Preferred Qualifications

  • Associate degree or higher.

  • Current Epic ASAP certification.

  • Extensive Emergency Department workflow experience.

  • Experience supporting Epic within a large health system or hospital network.

  • Epic ClinDoc or Ambulatory certification in addition to ASAP.

  • Experience leading Epic enhancements, optimisation projects or implementations.

  • Experience supporting integrated clinical workflows across multiple Epic modules.

  • Previous responsibility for training, precepting or mentoring application analysts.

  • Current residence within the Houston metropolitan area.

The Ideal Candidate

The strongest candidate will be able to demonstrate:

  • At least four years of hands-on Epic Application Analyst experience.

  • Active Epic ASAP certification or closely aligned Epic certification.

  • Direct knowledge of Emergency Department workflows and operational needs.

  • Ownership of Epic build, testing, implementation and production support.

  • Successful resolution of complex clinical application issues.

  • Experience working directly with physicians, nurses and operational leadership.

  • The ability to manage several projects and support priorities simultaneously.

  • Strong documentation, communication and customer-service skills.

  • Experience mentoring less-experienced Epic analysts.

  • A commitment to safe, reliable and patient-centred technology solutions.

Benefits

The organization offers a comprehensive benefits package that may include:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Retirement benefits

  • Paid time off

  • Employee wellness and assistance programs

  • Professional-development opportunities

  • Continuing education support

  • Additional organization-sponsored benefits

Interview Process

The anticipated selection process includes:

  1. Initial interview with the hiring manager.

  2. Peer-panel interview with members of the Epic application team.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

 

Telecommunications Specialist โ€“ RingCentral | Boston, MA

Telecommunications Specialist โ€“ RingCentral

Virtual Hiring Event

๐Ÿ“ Location: Boston, Massachusetts 02118
๐Ÿฅ Work Arrangement: Onsite
๐Ÿ’ผ Employment Type: Full-Time, Permanent
๐Ÿ“ˆ Experience Level: Mid-Level
๐Ÿ’ฐ Base Salary: $80,000โ€“$95,000
โœˆ๏ธ Travel: Up to 20%
๐Ÿšš Relocation Assistance: Not Available
๐Ÿšซ Visa Sponsorship: Not Available

Support Enterprise Voice Services Across a Major Healthcare Network

A large, mission-driven healthcare organization is seeking an experienced Telecommunications Specialist to support voice and collaboration services across multiple hospital campuses, administrative operations and approximately 45 community clinics.

This is a hands-on enterprise telecommunications position with primary responsibility for administering and supporting a large-scale RingCentral environment serving more than 3,000 unified communications users and over 500 contact-centre agents.

The successful candidate will have direct RingCentral administration and support experience, strong knowledge of enterprise voice technologies and the ability to troubleshoot complex issues across cloud, on-premises and hybrid telecommunications environments.

Candidates without hands-on RingCentral experience cannot be considered for this opportunity.

Key Responsibilities

RingCentral Administration

  • Administer and support an enterprise RingCentral cloud voice environment.

  • Support more than 3,000 RingCentral EX unified communications users.

  • Support over 500 contact-centre agents and associated call flows.

  • Configure and maintain:

    • User accounts and extensions

    • Call queues and hunt groups

    • Dial plans and call routing

    • Voicemail services

    • Auto attendants

    • Contact-centre workflows

    • Softphone and hardphone deployments

    • Peripheral voice applications and plug-ins

  • Support RingCentral softphones integrated with Microsoft Teams and WebRTC.

  • Configure and troubleshoot Yealink and Poly desk phones.

  • Support PRI and analog gateway connectivity.

  • Manage moves, additions and changes across the voice environment.

  • Monitor platform performance and proactively address service issues.

Contact-Centre and Call-Flow Support

  • Support contact-centre technologies and complex clinical or administrative call flows.

  • Develop and maintain NICE CXone Studio scripts.

  • Troubleshoot call routing, queue behaviour, agent functionality and system integrations.

  • Support call-recording platforms and associated compliance requirements.

  • Analyse call-flow issues and implement changes that improve caller and agent experiences.

  • Maintain accurate documentation for contact-centre configurations and workflows.

Cisco Voice Environment

Provide secondary support for Cisco voice technologies, including:

  • Cisco Unified Communications Manager

  • Cisco Unity Connection

  • Auto-attendant menus

  • Cisco Emergency Responder

  • Cisco VG310, VG320 and VG350 analog gateways

  • Cisco ISR and ASR voice gateways

  • SIP trunks

  • FXO and FXS analog integrations

  • Survivable Remote Site Telephony

  • Enterprise voice-resiliency features

  • Eleveo call-recording technology

Avaya Environment

Maintain working familiarity with legacy Avaya technologies, including:

  • Avaya Communication Manager

  • System Manager

  • Session Manager

  • Aura Messaging and Conferencing

  • Call Management System

  • VeraSMART call accounting

  • Virtual Observer call recording

  • G430 and G450 media gateways

  • G650 cabinets and cards

Voice Infrastructure and Integrations

  • Design, evaluate and maintain cloud and on-premises telecommunications technologies.

  • Support VoIP, TDM, analog, voicemail, conference-calling and call-recording services.

  • Troubleshoot integrations with:

    • SPOK paging

    • Overhead paging

    • Interactive voice response systems

    • Call-recording platforms

    • Contact-centre applications

    • Microsoft Teams

    • Clinical and administrative voice applications

  • Maintain and optimize call routing, dial plans, IP schemas and quality-of-service configurations.

  • Perform and schedule regular system backups.

  • Support telecommunications system patching, version control and hardware or software refreshes.

Troubleshooting and Incident Resolution

  • Serve as a primary escalation point for complex telecommunications incidents.

  • Diagnose voice, video and collaboration issues across enterprise environments.

  • Use tools such as Wireshark, SolarWinds and TraceSBC to investigate network and voice-quality problems.

  • Work daily ServiceNow tickets supporting clinical and administrative users.

  • Respond quickly to critical incidents where service restoration is time-sensitive.

  • Perform root-cause analysis and document permanent resolutions.

  • Communicate progress, service impact and resolution plans to management and affected stakeholders.

Projects and Change Management

  • Participate in voice-infrastructure upgrades, migrations and new-site deployments.

  • Support RingCentral, Cisco and associated telecommunications projects.

  • Coordinate with external vendors on complex installations, maintenance and upgrades.

  • Support voice and data network technologies including SIP, PRI, LAN/WAN and POTS.

  • Work around project deadlines, clinical priorities and operational change windows.

  • Ensure changes are documented, tested and implemented without adversely affecting connected systems.

Collaboration and Technical Leadership

  • Collaborate with Network, Information Security, Service Desk, Data Centre, PMO, IT leadership and contact-centre teams.

  • Ensure voice services are secure, scalable, resilient and appropriately integrated.

  • Support telecom-related projects involving complex call flows and multiple technical teams.

  • Mentor junior telecommunications analysts.

  • Provide technical and administrative training to end users and internal IT staff.

  • Maintain detailed standard operating procedures and configuration documentation.

  • Communicate project and operational progress during staff meetings and as required.

Required Qualifications

  • Direct, hands-on RingCentral administration and support experience.

  • Bachelor of Science degree in Computer Science or a related discipline with at least five years of telecommunications and IT network-systems experience; or an equivalent combination of formal education and professional experience.

  • Progressive experience supporting enterprise telecommunications and network systems.

  • Experience supporting cloud and on-premises voice environments.

  • Knowledge of call routing, dial plans, voicemail, hunt groups and auto attendants.

  • Experience troubleshooting complex voice and collaboration issues.

  • Familiarity with Avaya Communication Manager, System Manager, Session Manager, Aura Messaging and Conferencing, CMS, call accounting, call recording and Avaya media gateways.

  • Strong written and verbal English communication skills.

  • Excellent customer-service and interpersonal capabilities.

  • Ability to organise competing priorities, manage several tasks and meet deadlines.

  • Systematic and logical troubleshooting skills.

  • Ability to work effectively with clinical, administrative, technical and vendor stakeholders.

  • Ability to work onsite in Boston and travel up to 20%.

  • Current authorization to work in the United States without employer sponsorship.

Preferred Qualifications

  • Experience administering RingCentral EX at enterprise scale.

  • RingCentral contact-centre or NICE CXone experience.

  • NICE CXone Studio scripting experience.

  • Experience integrating RingCentral with Microsoft Teams or WebRTC.

  • Cisco Unified Communications Manager and Unity Connection experience.

  • Experience with Cisco voice gateways, SIP trunks, analog lines and SRST.

  • Avaya enterprise voice-system experience.

  • Healthcare telecommunications experience.

  • Experience supporting voice services across multiple hospitals, clinics or enterprise locations.

  • ServiceNow incident and request-management experience.

  • Knowledge of Wireshark, SolarWinds or TraceSBC.

  • Experience with SPOK paging, overhead paging, IVR or call-recording platforms.

  • CCNA or Cisco voice-focused certification.

  • Avaya Certified Support Specialist or Implementation Specialist certification.

The Ideal Candidate

The strongest candidate will be able to demonstrate:

  • Recent, hands-on RingCentral administration experience.

  • Support of a large enterprise user population.

  • Experience with contact-centre agents and complex call flows.

  • Successful resolution of difficult voice-quality, routing or platform incidents.

  • Knowledge of both cloud and traditional telecommunications environments.

  • Experience supporting RingCentral as the primary platform, with Cisco and Avaya as secondary technologies.

  • Strong documentation, training and stakeholder-communication skills.

  • The ability to remain calm and responsive when voice services affect clinical or business operations.

  • Experience serving as an escalation point and mentoring junior analysts.

Benefits

The organization offers a comprehensive benefits package that may include:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Retirement benefits

  • Paid time off

  • Employee wellness and assistance programs

  • Professional-development opportunities

  • Additional organization-sponsored benefits

Interview Process

The anticipated selection process includes:

  1. Initial screening.

  2. Interview with the hiring manager.

  3. Interview with the wider telecommunications team.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

 

Radiation Medicine Therapist (Part-Time) | Radiation Oncology | Boston, MA

Radiation Medicine Therapist

๐Ÿ“ Location: Boston, Massachusetts
๐Ÿฅ Work Arrangement: 100% Onsite
๐Ÿ•’ Schedule: Part-Time โ€“ 20 Hours per Week
๐Ÿ’ผ Employment Type: Permanent
๐Ÿ’ฐ Compensation: $89,169 โ€“ $115,356
๐Ÿšซ Visa Sponsorship: Not Available
๐Ÿšš Relocation Assistance: Not Available
โœˆ๏ธ Travel: Not Required

Overview

A leading healthcare organization in Boston is seeking a Radiation Medicine Therapist to join its Radiation Oncology department.

Reporting to the Chief Radiation Medicine Therapist, this position is responsible for safely and accurately delivering prescribed radiation treatments using modern radiation therapy equipment. The successful candidate will prepare and position patients, operate treatment equipment, monitor patients throughout procedures and maintain accurate treatment documentation.

This is an excellent opportunity for an early-career radiation therapy professional who is committed to delivering compassionate, technically precise and patient-centred care.

Key Responsibilities

Radiation Therapy Delivery

  • Deliver prescribed radiation treatments accurately and safely.

  • Review treatment charts to confirm prescriptions, treatment times and prescribed dosages.

  • Prepare treatment rooms and equipment according to established procedures.

  • Position patients correctly and adjust treatment equipment and controls.

  • Place treatment blocks, wedges and other devices as required.

  • Operate radiation therapy equipment to administer the prescribed dosage.

  • Monitor patients during treatment using visual and intercom systems.

  • Verify treatment settings and ensure that all required safety procedures are followed.

Patient Care

  • Explain treatment procedures clearly and sensitively to patients.

  • Reassure patients and provide guidance regarding expected treatment reactions and the care of irradiated areas.

  • Assist patients in transferring from wheelchairs or lifting devices to treatment tables when necessary.

  • Monitor patients for physical changes or adverse reactions, including skin changes, nausea and throat discomfort.

  • Consult the appropriate physician when a patientโ€™s condition may require assessment before treatment.

  • Maintain professional, compassionate and respectful relationships with patients, visitors, physicians and colleagues.

Treatment Planning and Documentation

  • Record the precise radiation dosage delivered in each patientโ€™s treatment chart.

  • Prepare and update diagrams documenting treatment fields and changes to the original setup.

  • Confirm that required blood counts, imaging and verification films are satisfactory and properly recorded.

  • Calculate surface, depth, cumulative and total radiation doses when required.

  • Assist the Radiation Physicist with patient measurements, contours and treatment-plan verification.

  • Maintain complete, accurate and confidential patient records.

Equipment and Department Support

  • Inspect equipment safety interlocks according to established procedures.

  • Monitor equipment performance and report malfunctions promptly.

  • Clean and maintain treatment equipment and clinical work areas.

  • Ensure treatment rooms remain appropriately stocked with required supplies.

  • Support appointment scheduling, filing and other related clinical or technical duties.

  • Participate in patient-care conferences, educational programs and professional meetings.

  • Remain current with developments in radiation therapy techniques and technology.

  • Follow all applicable infection-control, patient-safety and confidentiality procedures.

  • Perform additional related duties as required.

Required Qualifications

  • Associateโ€™s degree or equivalent education in Radiation Medicine or Radiation Therapy from an accredited institution.

  • Knowledge of radiation therapy procedures, equipment operation and appropriate equipment setup.

  • At least three to six months of relevant practical or on-the-job training.

  • Ability to work onsite in Boston for the assigned 20-hour weekly schedule.

Knowledge and Skills

  • Ability to determine the correct equipment and patient setup for radiation treatment.

  • Ability to calculate treatment duration and support radiation-dose calculations.

  • Ability to recognise and respond appropriately to adverse treatment reactions.

  • Strong attention to detail and commitment to clinical accuracy.

  • Effective interpersonal and patient-communication skills.

  • Ability to work collaboratively with physicians, physicists, technologists and other healthcare professionals.

  • Commitment to patient confidentiality, infection control and workplace safety.

Interview Process

  1. Virtual interview with the hiring manager.

  2. Onsite follow-up interview.

Benefits

Eligible employees may receive a comprehensive benefits package that includes:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Retirement benefits

  • Paid time off

  • Additional employee benefits and wellbeing programs

Benefit eligibility may vary according to employment status and scheduled hours.

Organizational Culture

This organization is committed to providing exceptional and equitable care to every patient. Its culture is centred on compassion, respect, inclusion, collaboration and a determination to improve the health of the wider community.

Employees are encouraged to approach challenges with empathy, maintain the highest standards of patient care and contribute to an environment where colleagues and patients from every background feel welcomed and supported.

 

Senior Technical Lead, Enterprise Risk Architecture โ€“ McLean, VA

Senior Technical Lead, Architecture โ€“ Enterprise Risk Delivery

๐Ÿ“ Location: McLean, VA
๐Ÿข Work Arrangement: Primarily Onsite (Up to 6 Remote Weeks Per Year with Manager Approval)
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿšซ Visa Sponsorship: Not Available
๐Ÿšš Relocation Assistance: Available for Exceptional Candidates
๐Ÿ’ฐ Compensation: $210,000 โ€“ $230,000 Base Salary + Annual Bonus

Overview

A leading financial services organization is seeking a Senior Technical Lead, Architecture โ€“ Enterprise Risk Delivery to provide architectural leadership across a portfolio of enterprise risk technology initiatives.

This Director-level individual contributor role is responsible for designing and governing enterprise-scale technology solutions supporting Financial Risk, Non-Financial Risk, Financial Crimes, and Compliance functions. The successful candidate will lead solution architecture across complex business domains while partnering closely with engineering, data, product, security, and business stakeholders to drive enterprise modernization initiatives, including cloud transformation and GenAI adoption.

Key Responsibilities

Enterprise Solution Architecture

  • Design enterprise-scale, secure, and scalable solution architectures.

  • Define architectural blueprints and implementation roadmaps.

  • Establish architecture standards, design patterns, and best practices.

  • Ensure long-term scalability, maintainability, and resilience of enterprise platforms.

Technical Leadership

  • Provide technical leadership across engineering, architecture, and product teams.

  • Mentor engineering teams and influence technical direction.

  • Conduct architecture reviews and provide guidance on complex technical decisions.

  • Balance innovation, delivery speed, and technical debt.

Enterprise Risk Technology

  • Deliver technology solutions supporting:

    • Financial Risk

    • Non-Financial Risk

    • Financial Crimes

    • Regulatory Compliance

  • Enable enterprise data integration and risk analytics.

  • Support regulatory compliance through modern technology solutions.

Cloud & Modern Engineering

  • Architect cloud-native enterprise solutions.

  • Drive modernization initiatives across distributed systems.

  • Lead API-first, microservices-based architecture strategies.

  • Support enterprise AI and Generative AI initiatives.

Stakeholder Collaboration

  • Partner with business leaders to translate requirements into technical solutions.

  • Collaborate with enterprise architecture, security, data, and engineering organizations.

  • Influence executive stakeholders through clear technical communication.

  • Evaluate emerging technologies aligned with strategic business goals.

Required Qualifications

Education

  • Bachelor's Degree in Computer Science, Engineering, or a related discipline.

  • Master's Degree preferred.

Experience

โœ” 10+ years of software engineering experience.

โœ” 8+ years in architecture or senior technical leadership.

โœ” 15+ years of overall technology experience preferred.

โœ” Experience leading large-scale enterprise architecture initiatives.

โœ” Experience within highly regulated industries such as:

  • Financial Services

  • Banking

  • Mortgage

  • Healthcare

Technical Expertise

Enterprise Architecture

  • Solution Architecture

  • Enterprise Architecture

  • Microservices Architecture

  • API Design & Integration

  • Integration Patterns

  • Micro Frontends

  • Twelve-Factor Application Design

Cloud Platforms

  • AWS (Preferred)

  • Microsoft Azure

  • Google Cloud Platform (GCP)

Modern Technologies

  • Kubernetes

  • Kafka

  • Java

  • Python

  • Angular

DevOps & Engineering

  • CI/CD

  • DevOps Practices

  • Agile Methodologies

  • Enterprise Platform Engineering

Artificial Intelligence

  • Generative AI (GenAI)

  • AI Solution Design

  • Enterprise AI Integration

Preferred Qualifications

  • Experience within the mortgage or housing finance industry.

  • Cloud Architecture certifications (AWS Solutions Architect Professional or equivalent).

  • Experience leading enterprise digital transformation initiatives.

  • Background in enterprise data platforms and analytics.

  • Experience supporting regulatory technology solutions.

Must-Have Skills

Architecture

  • Enterprise Solution Architecture

  • Cloud Architecture

  • Microservices

  • API Architecture

  • Enterprise Integration

Cloud & Infrastructure

  • AWS (Preferred)

  • Azure or GCP

  • Kubernetes

  • Kafka

Development

  • Java

  • Python

  • Angular

Leadership

  • Technical Leadership

  • Enterprise Strategy

  • Executive Communication

  • Cross-Functional Collaboration

  • Architecture Governance

Modern Engineering

  • CI/CD

  • DevOps

  • Agile Delivery

  • AI / GenAI

Screening Questions

  1. Do you have at least 10 years of hands-on software engineering experience?

  2. Do you have 8 or more years of experience in solution architecture or technical leadership?

  3. Have you designed enterprise-scale cloud-native architectures using AWS, Azure, or GCP?

  4. Do you have experience with Kubernetes, Kafka, Java, Python, and modern distributed systems?

  5. Have you designed microservices, APIs, integration patterns, and cloud-native enterprise platforms?

  6. Do you have experience implementing or architecting Generative AI or AI-enabled solutions?

  7. Have you worked within highly regulated industries such as financial services, banking, mortgage, or healthcare?

  8. Have you led enterprise transformation or modernization initiatives?

  9. Do you hold any cloud architecture certifications (AWS Solutions Architect Professional or equivalent)?

  10. Are you comfortable working onsite in McLean, VA with limited remote flexibility?

Ideal Candidate Profile

The ideal candidate will:

  • Be an experienced enterprise architect with deep technical expertise.

  • Have successfully led architecture strategy across complex enterprise environments.

  • Possess extensive cloud architecture experience, particularly with AWS.

  • Demonstrate expertise in modern software engineering, APIs, and microservices.

  • Have experience delivering technology within highly regulated industries.

  • Be comfortable influencing executives and senior business stakeholders.

  • Mentor engineering teams while remaining hands-on with architectural decision-making.

  • Drive innovation through cloud modernization, DevOps, and AI technologies.

Candidate Snapshot

Requirement

Details

Experience

15+ Years Overall Technology Experience

Leadership

Director-Level Individual Contributor

Architecture

Enterprise Solution Architecture

Cloud

AWS (Preferred), Azure, GCP

Technologies

Kubernetes, Kafka, Java, Python, Angular

Engineering

Microservices, APIs, DevOps, CI/CD

Industry

Financial Services / Highly Regulated Environment

AI

GenAI & Enterprise AI Solutions

Location

McLean, VA

Work Arrangement

Primarily Onsite (Up to 6 Remote Weeks Per Year)

Compensation

$210K โ€“ $230K + Bonus

Relocation

Available for Exceptional Candidates

What Makes Someone Successful in This Role?

  • Deep expertise in enterprise architecture and cloud-native solution design.

  • Strong leadership while operating as a hands-on technical contributor.

  • Ability to translate complex business challenges into scalable technical solutions.

  • Experience driving enterprise modernization and digital transformation.

  • Strong understanding of risk, compliance, and secure architecture within regulated industries.

  • Exceptional communication skills with both executive leadership and engineering teams.

  • Passion for mentoring engineers, driving innovation, and adopting emerging technologies such as Generative AI.

 

Pharmacy Manager, Hematology/Oncology โ€“ Boston, MA | Oncology Pharmacy Leadership

Pharmacy Manager, Hematology/Oncology

๐Ÿ“ Location: Boston, MA (Onsite)
๐Ÿฅ Department: Hematology/Oncology
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿšซ Visa Sponsorship: Not Available
๐Ÿšš Relocation Assistance: None
๐Ÿ’ฐ Compensation: $160,000 โ€“ $180,000 Base Salary
๐Ÿ’ต Signing Bonus: Negotiable

Overview

A leading academic medical center is seeking a Pharmacy Manager, Hematology/Oncology to lead and oversee oncology pharmacy operations, clinical programs, staff development, and strategic initiatives.

This leadership role is responsible for managing the Hematology/Oncology pharmacy team while ensuring safe, efficient, and compliant medication management practices. The successful candidate will partner closely with oncology physicians, nursing leadership, and hospital stakeholders to enhance patient care, improve operational performance, and drive departmental growth.

This position offers a unique opportunity to combine clinical expertise, operational leadership, financial stewardship, and team development within a highly respected oncology program.

Key Responsibilities

Operational Leadership

  • Manage daily Hematology/Oncology pharmacy operations.

  • Ensure compliance with federal, state, and local regulations.

  • Develop and maintain pharmacy policies, procedures, and SOPs.

  • Oversee medication procurement, preparation, storage, and distribution.

  • Manage high-cost specialty drug utilization, particularly within oncology services.

  • Support accreditation activities, audits, and regulatory inspections.

  • Provide on-call leadership support as required.

Leadership & People Management

  • Lead, mentor, and develop pharmacists, pharmacy liaisons, and support staff.

  • Manage recruitment, onboarding, scheduling, performance management, and employee development.

  • Foster a culture of accountability, engagement, and continuous improvement.

  • Conduct performance reviews and professional development planning.

  • Serve as a key liaison between pharmacy leadership and interdisciplinary teams.

Financial & Budget Management

  • Participate in budget planning and financial management activities.

  • Identify cost-saving opportunities and improve operational efficiency.

  • Manage drug spend and specialty medication budgets.

  • Support productivity management, workforce planning, and staffing optimization.

  • Assist with forecasting and financial analysis initiatives.

Clinical Collaboration

  • Partner with Hematology and Oncology providers to optimize patient outcomes.

  • Support development and implementation of clinical pharmacy programs.

  • Participate in therapeutic optimization and medication management initiatives.

  • Collaborate with multidisciplinary teams to enhance patient care delivery.

Education & Staff Development

  • Develop and implement training programs for pharmacy staff.

  • Support and mentor PGY2 Oncology Pharmacy Residents.

  • Precept pharmacy students and residents.

  • Foster a culture of continuous learning and professional growth.

Quality & Process Improvement

  • Lead pharmacy quality improvement initiatives.

  • Support medication safety programs and investigations.

  • Drive operational excellence and workflow optimization.

  • Utilize data and metrics to improve performance and patient outcomes.

Required Qualifications

Education

โœ” Bachelor of Science in Pharmacy or PharmD required.

Licensure

โœ” Licensed Pharmacist in the Commonwealth of Massachusetts (required by hire date).

Experience

Candidates must meet one of the following:

โœ” PGY-1 Pharmacy Residency + PGY-2 Specialty Residency or HSPAL Residency

OR

โœ” PGY-1 Pharmacy Residency + 2 years of relevant experience

OR

โœ” 4 years of relevant pharmacy experience

Preferred Qualifications

Clinical Expertise

  • Hematology/Oncology pharmacy experience.

  • Specialty pharmacy experience.

  • Experience managing high-cost specialty medications.

Leadership

  • Previous pharmacy leadership or supervisory experience.

  • Experience managing multidisciplinary teams.

Education

  • Master's Degree

  • MBA

  • Additional advanced clinical training

Residency

  • Accredited oncology pharmacy residency experience highly preferred.

Technical & Operational Skills

Pharmacy Operations

  • Medication management

  • Specialty pharmacy operations

  • Oncology pharmacy workflows

  • Regulatory compliance

Financial Management

  • Budget management

  • Cost containment initiatives

  • Drug utilization management

  • Productivity management

Systems & Technology

Experience with healthcare systems such as:

  • EPIC

  • Cerner

  • Meditech

  • SCM

  • QS1

  • Centricity

Strong proficiency with:

  • Microsoft Excel

  • Microsoft Word

  • Healthcare analytics and reporting tools

Must-Have Requirements

Education & Licensure

โœ… Pharmacy Degree (BS Pharmacy or PharmD)

โœ… Massachusetts Pharmacist License (by hire date)

Experience

โœ… PGY-1 + PGY-2 Residency

OR

โœ… PGY-1 + 2 Years Relevant Experience

OR

โœ… 4 Years Relevant Pharmacy Experience

Leadership

โœ… Ability to lead pharmacy operations and staff

Clinical Knowledge

โœ… Strong understanding of pharmacy operations, medication safety, and patient care

Screening Questions

  1. Have you completed a Pharmacy degree (BS Pharmacy or PharmD)?

  2. Are you currently licensed as a pharmacist in Massachusetts, or can you obtain licensure before your start date?

  3. Which of the following best describes your experience?

    • PGY-1 + PGY-2 Residency

    • PGY-1 + 2 Years Experience

    • 4+ Years Relevant Experience

  4. How many years of pharmacy leadership or supervisory experience do you have?

  5. Do you have experience working within Hematology and/or Oncology pharmacy services?

  6. Have you managed specialty medications or high-cost drug utilization programs?

  7. What experience do you have with pharmacy residents, students, or staff development?

  8. Have you participated in budgeting, financial planning, or productivity management?

  9. Which pharmacy information systems have you worked with (EPIC, Cerner, Meditech, etc.)?

  10. What are your current compensation expectations?

Ideal Candidate Profile

The ideal candidate will:

  • Be a licensed pharmacist with strong oncology pharmacy expertise.

  • Have experience leading pharmacy teams in a hospital or academic medical center environment.

  • Possess a strong clinical background in Hematology/Oncology.

  • Demonstrate excellent leadership, communication, and staff development skills.

  • Have experience managing specialty medications and high-cost drug programs.

  • Be comfortable balancing operational, financial, and clinical responsibilities.

  • Thrive in a collaborative, patient-focused healthcare environment.

  • Be passionate about quality improvement and advancing pharmacy practice.

Candidate Snapshot

RequirementDetailsPositionPharmacy Manager โ€“ Hematology/OncologyLocationBoston, MAWork ArrangementOnsiteEducationBS Pharmacy or PharmDLicenseMassachusetts Pharmacist LicenseExperienceResidency + Experience OR 4+ Years Relevant ExperienceSpecialtyHematology/Oncology PreferredLeadershipPharmacy Team ManagementIndustryHospital / Academic Medical CenterCompensation$160K โ€“ $180KSigning BonusNegotiableRelocationNone

What Makes Someone Successful in This Role?

  • Strong Hematology/Oncology pharmacy expertise.

  • Ability to lead and develop high-performing pharmacy teams.

  • Strong financial and operational management capabilities.

  • Experience collaborating with physicians and multidisciplinary care teams.

  • Passion for medication safety, quality improvement, and patient outcomes.

  • Ability to balance strategic initiatives with daily operational execution.

  • Strong communication, mentoring, and stakeholder management skills.

Why This Opportunity?

Leadership Impact

Lead a highly specialized oncology pharmacy team serving a diverse patient population.

Clinical Excellence

Partner directly with leading Hematology and Oncology clinicians to improve patient outcomes.

Professional Growth

Mentor pharmacy residents, develop future leaders, and help shape the future of oncology pharmacy services.

Mission-Driven Organization

Join an organization dedicated to delivering exceptional care to every patient while improving the health of the broader community.

CTO Co-Founder โ€“ Healthcare Payments AI Startup โ€“ New York, NY

CTO Co-Founder โ€“ Healthcare Payments AI Startup

๐Ÿ“ Location: New York, NY (Onsite)
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿšซ Visa Sponsorship: Not Available
๐Ÿšš Relocation Assistance: Not Available
๐Ÿ’ฐ Compensation: $150,000 Base + 15โ€“20% Equity

Overview

A funded early-stage healthcare AI startup is seeking a hands-on CTO Co-Founder to lead technology strategy, product development, architecture, and engineering execution.

The company is building an AI-powered platform focused on transforming healthcare payments, claims processing, revenue cycle management, and financial workflow automation. This is a true 0-to-1 opportunity for a technical leader who wants to build both the product and the company from the ground up.

Key Responsibilities

Technology & Product Leadership

  • Own the technology vision, architecture, and engineering roadmap.

  • Build and launch the companyโ€™s initial MVP and commercial platform.

  • Evaluate and select the technology stack and infrastructure.

  • Design secure, scalable systems for healthcare payment and claims workflows.

AI & Workflow Automation

  • Build AI-driven workflow automation and operational intelligence capabilities.

  • Develop data ingestion, normalization, and decision-support solutions.

  • Implement automation for claims, reimbursement, reconciliation, and payment processes.

Engineering Leadership

  • Recruit, hire, and lead the founding engineering team.

  • Establish development standards, processes, and engineering culture.

  • Drive execution from concept through production deployment.

Strategic Collaboration

  • Work directly with the CEO, investors, advisors, and early customers.

  • Translate customer needs into scalable technical solutions.

  • Support fundraising, product strategy, and commercial growth initiatives.

Required Qualifications

Experience

โœ” 0-to-1 Product Development Experience

โœ” Hands-On Software Engineering & Architecture

โœ” AI / ML & Workflow Automation

โœ” Engineering Team Leadership

โœ” Healthcare Payments, Revenue Cycle, FinTech, or Transaction-Based Systems Experience

โœ” 10+ Years of Technical Experience

Education

  • Bachelor's Degree in Computer Science, Engineering, or related field.

  • Graduate of a top-tier university strongly preferred.

Preferred Backgrounds

  • Healthcare Technology

  • Revenue Cycle Management (RCM)

  • Claims Processing Platforms

  • Payments & FinTech

  • AI Workflow Automation

  • Enterprise SaaS

  • Data Infrastructure

  • Healthcare Interoperability

Ideal Candidate

The ideal candidate is a builder-first technical leader who has:

  • Personally built and launched software products from MVP to production.

  • Experience operating in startups or high-growth environments.

  • Strong software architecture and coding skills.

  • Experience developing AI-powered products or automation platforms.

  • Knowledge of healthcare payments, claims, revenue cycle, or other regulated transaction-heavy industries.

  • Experience recruiting and leading engineering teams.

  • Ability to communicate effectively with customers, executives, and investors.

Healthcare payments experience is highly desirable but candidates from fintech, enterprise workflow automation, or regulated data-intensive industries will also be considered.

Candidate Snapshot

Requirement

Details

Level

CTO / Co-Founder

Experience

10+ Years

Location

New York, NY (Onsite)

Industry

Healthcare AI / FinTech

Education

Bachelor's Degree Required

Equity

15โ€“20%

Relocation

No

Sponsorship

No

Screening Questions

  1. Have you personally built and launched a software product from MVP to production?

  2. Describe your experience leading 0-to-1 product development initiatives.

  3. What AI, machine learning, or workflow automation products have you built?

  4. Do you have experience in healthcare payments, revenue cycle management, claims processing, or fintech?

  5. Have you recruited and led engineering teams in a startup or high-growth environment?

  6. What programming languages, frameworks, and cloud technologies have you used to build scalable products?

  7. Are you comfortable being a hands-on contributor while also leading the engineering organization?

  8. Are you able to work onsite in New York City?

What Makes Someone Successful in This Role?

  • Founder mentality and bias toward action.

  • Strong technical depth with hands-on coding capability.

  • Experience building products in regulated, transaction-heavy environments.

  • Ability to move quickly from concept to commercial product.

  • Strong communication skills with both technical and non-technical stakeholders.

  • Passion for using AI to solve complex operational challenges.

  • Desire to build and scale a company, not just a technology platform.

 

MRI Technologist โ€“ Boston, Brighton & Brockton, MA | $15K Bonus

MRI Technologist
Boston, Brighton & Brockton, Massachusetts | Full-Time | On-Site

This is an exciting opportunity for an experienced MRI Technologist to join a high-performing advanced imaging team within a respected healthcare environment known for its commitment to clinical excellence, innovation, and patient-centered care.

With openings across multiple Massachusetts locations and strong investment in imaging services, this role offers the chance to work with advanced MRI technology while building your career within a collaborative and growth-focused department.

The Opportunity

Working under the leadership of the MRI Manager, you will play a critical role in delivering high-quality magnetic resonance imaging services that directly support diagnostic accuracy and patient outcomes.

You will:

  • Operate advanced MRI systems to obtain high-quality diagnostic images

  • Support physicians in the diagnosis and treatment of a wide range of pathologies

  • Deliver exceptional patient care while ensuring safety and comfort throughout procedures

  • Work independently across assigned clinical areas while collaborating within a multidisciplinary imaging team

  • Maintain compliance with MRI safety standards, regulatory requirements, and departmental protocols

  • Utilize RIS, HIS, PACS, and related imaging systems efficiently and accurately

  • Adapt to changing clinical demands and support operational excellence across the department

Compensation & Benefits

  • Salary: $89,000 โ€“ $131,000

  • Sign-On Bonus: $15,000 for full-time hires

  • Relocation Assistance: Up to $5,000 available

  • Schedule: Full-Time

  • Preferred Availability: Evenings, nights, and weekends

  • Union Position: Compensation aligned to years of experience and union pay scale

Comprehensive Benefits Package Includes:

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • Retirement Plan

  • Generous Paid Time Off

  • Additional employee wellbeing and support programs

What Makes This Role Stand Out

  • Opportunity to work across multiple advanced imaging locations

  • Exposure to diverse and complex clinical imaging cases

  • Access to modern MRI technology and advanced diagnostic environments

  • Strong leadership support and collaborative team culture

  • Excellent platform for technical development and long-term career growth

  • A mission-driven healthcare environment focused on innovation, excellence, and patient care

Candidate Profile

Essential Requirements:

  • Graduate of an approved MRI education program meeting ARRT requirements

  • ARRT registered with MRI designation required

  • BLS certification required

  • Minimum 1โ€“2 years of MRI experience

  • Ability to work fully on-site

Preferred Background:

  • MRI-specific classroom and clinical experience

  • Strong understanding of cross-sectional anatomy and MRI imaging techniques

  • Experience working with RIS, HIS, and imaging systems

  • Excellent communication, teamwork, and patient interaction skills

  • Ability to work independently while maintaining high clinical and safety standards

This is a fantastic opportunity for an MRI Technologist seeking a role that combines advanced imaging exposure, career progression, technical excellence, and meaningful patient impact within a respected and forward-thinking healthcare organisation.

 

Mammography Technologist โ€“ Boston, MA | No Weekends | $15K Bonus

Mammography Technologist
Boston, Massachusetts | Full-Time | Mondayโ€“Friday Days | On-Site

This is an exceptional opportunity for an experienced Mammography Technologist to join a high-performing Breast Imaging team within a leading healthcare environment renowned for its commitment to diagnostic excellence, patient care, and clinical innovation.

Offering a highly desirable weekday schedule with no weekends, no on-call, and no overnight requirements, this role is ideal for professionals seeking both career progression and work-life balance while operating within an advanced imaging setting.

The Opportunity

As a Mammography Technologist, you will play a vital role in delivering high-quality breast imaging services that directly support early detection, diagnosis, and patient outcomes.

Working alongside a collaborative multidisciplinary team, you will:

  • Perform high-quality mammography procedures in accordance with established protocols

  • Operate and maintain advanced mammography and radiologic imaging equipment

  • Deliver exceptional patient care while ensuring comfort, safety, and professionalism

  • Communicate effectively with patients to explain procedures and ease concerns

  • Support and mentor junior technologists and students where appropriate

  • Maintain compliance with all regulatory, safety, and imaging quality standards

  • Contribute to a culture focused on clinical excellence and continuous improvement

Compensation & Benefits

  • Salary: $97,760 โ€“ $116,480

  • Sign-On Bonus: $15,000

  • Relocation Assistance: Partial support available

  • Schedule: Mondayโ€“Friday Day Shift

  • Union Position: Hourly rate aligned to years of experience and union scale

Comprehensive Benefits Package Includes:

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • Retirement Plan

  • Generous Paid Time Off

  • Additional employee wellbeing and support programs

Additional Lifestyle Benefits:

  • No weekends

  • No overnight shifts

  • No on-call responsibilities

  • Strong work-life balance within a stable clinical environment

What Makes This Role Stand Out

  • Opportunity to join a respected and advanced Breast Imaging department

  • Work within a collaborative environment focused on patient-centered care

  • Access to modern mammography technology and imaging systems

  • Excellent platform for long-term career development and technical growth

  • Supportive leadership and team-oriented culture

  • Ability to make a meaningful impact in womenโ€™s health and diagnostic care

Candidate Profile

Essential Requirements:

  • 2โ€“3 years of Mammography experience with demonstrated diagnostic proficiency

  • MSRT/ARRT (Mammography) certification required by hire date

  • Valid Massachusetts State Radiology/Mammography License required by hire date

  • Completion of a two-year accredited Radiologic Technology training program

  • Ability to work fully on-site

Preferred Background:

  • Advanced knowledge of mammography procedures and imaging equipment

  • Excellent communication and interpersonal skills

  • Experience mentoring or supporting junior staff and students

  • Strong attention to detail and commitment to diagnostic accuracy and patient safety

This is a fantastic opportunity for a Mammography Technologist seeking a role that combines clinical excellence, advanced imaging exposure, professional stability, and exceptional work-life balance within a highly respected Breast Imaging team.

 

Senior Revenue Cycle Business Analyst โ€“ Remote USA | Epic Clarity Certified

Senior Revenue Cycle Business Analyst
Remote | Full-Time | United States

This is an exciting opportunity for a highly analytical and technically advanced Revenue Cycle professional to join a forward-thinking healthcare organisation driving innovation across enterprise analytics and operational performance.

Ideal for candidates with deep expertise in Epic Clarity, healthcare billing data, and business intelligence technologies, this role offers the chance to influence strategic decision-making through advanced analytics, predictive modelling, and enterprise reporting initiatives.

This is a fully remote opportunity, providing flexibility while working on high-impact projects within a complex healthcare environment.

The Opportunity

Reporting into senior analytics leadership, you will play a key role in developing and delivering enterprise-level Revenue Cycle reporting, insights, and data solutions that directly support operational strategy and financial performance.

You will:

  • Design, develop, test, and deploy enterprise reporting solutions and dashboards

  • Analyse complex hospital and professional billing datasets to drive operational insight and accountability

  • Collaborate with business leaders, analysts, and stakeholders to define analytical requirements and reporting strategies

  • Develop predictive and prescriptive analytics models supporting denials management, AR optimisation, and cash forecasting

  • Build and maintain certified datasets serving as the central source for Revenue Cycle KPI reporting

  • Leverage SQL, Tableau, Crystal Reports, and advanced analytics tools to support enterprise decision-making

  • Lead or contribute to strategic analytics and data governance initiatives

  • Translate complex analytical findings into concise executive-level presentations and recommendations

  • Drive continuous improvement and modernisation across reporting and business intelligence capabilities

Compensation & Benefits

  • Salary: $78,000 โ€“ $113,000

  • Schedule: Full-Time

  • Location: Fully Remote within the United States

  • Sign-On Bonus: Not offered

  • Relocation Assistance: Not required

Comprehensive Benefits Package Includes:

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • Retirement Plan

  • Generous Paid Time Off

  • Additional wellbeing and professional development programs

What Makes This Role Stand Out

  • Fully remote opportunity with strong work-life flexibility

  • High visibility across Revenue Cycle and Analytics leadership teams

  • Opportunity to work with enterprise-scale healthcare data environments

  • Exposure to advanced predictive analytics and business intelligence initiatives

  • Strong focus on innovation, data governance, and operational transformation

  • Collaborative culture that values analytical thinking, continuous improvement, and strategic impact

Candidate Profile

Essential Requirements:

  • Epic Revenue Data Model (Clarity) Certification

  • 3+ years of Revenue Cycle, managed healthcare, or insurance operations experience

  • Strong understanding of Hospital Billing and Professional Billing data

  • Advanced expertise with SQL, Tableau, and Crystal Reports

  • Strong knowledge of relational databases, data modelling, and OLAP technologies

  • Bachelorโ€™s degree in Health Informatics, Finance, or related field

Preferred Qualifications:

  • Masterโ€™s degree in Health Informatics, Business, Public Health, or related field

  • Experience developing standardised Revenue Cycle KPI datasets and governance frameworks

  • Experience building predictive analytics and root cause analysis models

  • Exceptional communication and stakeholder engagement skills

  • Strong analytical mindset with the ability to work independently in fast-paced environments

This is an excellent opportunity for a Senior Revenue Cycle Analyst seeking a role that combines advanced analytics, enterprise visibility, technical innovation, and meaningful operational impact within a complex and evolving healthcare environment.

 

CT Technologist โ€“ Boston & Brockton, MA | $15K Bonus | Flexible Shifts

CT Technologist
Boston & Brockton, Massachusetts | Full-Time | On-Site

This is an exciting opportunity for a skilled CT Technologist to join a high-performing diagnostic imaging team within a respected healthcare environment recognised for its commitment to advanced imaging, clinical excellence, and patient-centered care.

With opportunities across multiple Massachusetts locations and access to modern CT technology, this role is ideal for imaging professionals seeking strong compensation, schedule flexibility, and long-term career growth within a collaborative clinical environment.

The Opportunity

Working under the supervision of imaging leadership, you will play a key role in delivering high-quality CT imaging services that directly support diagnostic accuracy and patient outcomes.

You will:

  • Perform CT imaging procedures with precision, efficiency, and professionalism

  • Operate and maintain advanced CT and radiologic imaging equipment

  • Deliver exceptional patient care while ensuring comfort and safety throughout procedures

  • Collaborate closely with radiologists, technologists, and multidisciplinary clinical teams

  • Support departmental operations through adherence to imaging protocols and safety standards

  • Assist with technical guidance and support for students and fellow technologists where required

  • Contribute to a culture focused on operational excellence and continuous improvement

Compensation & Benefits

  • Salary: $89,000 โ€“ $131,000

  • Sign-On Bonus: $15,000 for full-time hires

  • Relocation Assistance: Up to $5,000 available

  • Schedule: Full-Time

  • Shift Flexibility: Evening, night, and weekend opportunities available

  • Alternative Schedule Options: 3 x 12-hour shifts available

  • Union Position: Compensation aligned to experience and union pay scale

Comprehensive Benefits Package Includes:

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • Retirement Plan

  • Generous Paid Time Off

  • Additional employee wellbeing and support programs

What Makes This Role Stand Out

  • Opportunity to work across multiple advanced imaging environments

  • Access to modern CT imaging technology and diverse clinical cases

  • Flexible scheduling options supporting work-life balance

  • Strong leadership support and collaborative team culture

  • Excellent platform for technical development and long-term career progression

  • A mission-driven organisation committed to innovation, excellence, and compassionate care

Candidate Profile

Essential Requirements:

  • ARRT certification with CT designation required

  • BLS certification required

  • Graduate of an AMA-approved School of Radiologic Technology

  • Massachusetts Radiography License required

  • Ability to work fully on-site

Preferred Background:

  • Strong understanding of diagnostic radiology and CT imaging procedures

  • Excellent interpersonal and communication skills

  • Ability to work effectively within a fast-paced clinical setting

  • Strong technical knowledge of imaging equipment and patient safety standards

  • Team-oriented mindset with commitment to high-quality patient care

This is an excellent opportunity for a CT Technologist seeking a role that offers advanced imaging exposure, flexible scheduling, strong earning potential, and meaningful impact within a leading diagnostic imaging environment.

 

Senior Marketing Manager โ€“ Product Portfolio (Healthcare / MedTech) | New Jersey

Senior Marketing Manager โ€“ Specimen Management Portfolio

๐Ÿ“ Location: Franklin Lakes, NJ
๐Ÿข Work Model: Hybrid (Mondayโ€“Thursday onsite, Friday remote)
๐Ÿ’ผ Employment Type: Full-Time
โœˆ๏ธ Travel: Up to 30% (U.S.)
๐Ÿ’ฐ Base Salary: $146,100 โ€“ $165,000 โ€“ Negotiable for the right candidate.
๐ŸŽฏ Bonus Eligible: Yes
๐Ÿšš Relocation Assistance: Possible for ideal candidate

Role Overview

We are seeking a strategic and customer-focused Senior Marketing Manager to lead a high-visibility portfolio within the U.S. Specimen Management platform of a global medical technology organization.

This role owns a core product portfolio and is responsible for driving revenue growth, profitability, competitive differentiation, and lifecycle strategy in a highly regulated healthcare environment.

This is not a campaign marketing role โ€” it is a true product marketing leadership position requiring segmentation expertise, lifecycle ownership, pricing strategy, and product launch execution.

What Youโ€™ll Own

๐Ÿ”น Portfolio & P&L Leadership

  • Own full product lifecycle management for a core portfolio

  • Manage forecasting, pricing strategy, financial planning, and lifecycle optimization

  • Drive promotional strategy aligned to revenue and margin objectives

๐Ÿ”น Strategic Growth Planning

  • Develop annual and multi-year marketing plans

  • Define segmentation strategies and positioning frameworks

  • Identify market expansion and innovation opportunities

  • Build differentiated value propositions grounded in customer insights

๐Ÿ”น Product Launch & Innovation

  • Lead end-to-end launch planning and execution

  • Partner cross-functionally across R&D, regulatory, supply chain, and sales

  • Ensure successful commercialization and market adoption

๐Ÿ”น Sales Enablement & Customer Engagement

  • Develop tools and training to equip sales teams

  • Partner closely with regional sales leadership to drive field execution

  • Enhance customer engagement through insight-driven marketing programs

๐Ÿ”น Data & Performance Management

  • Develop and manage performance dashboards

  • Conduct competitive analysis and demand forecasting

  • Use data-driven insights to inform pricing, positioning, and resource allocation

๐Ÿ”น Cross-Functional Leadership

  • Influence without authority across global and regional teams

  • Lead cross-functional initiatives in a matrixed organization

  • Serve as a trusted strategic advisor internally

Required Qualifications

  • Bachelorโ€™s degree required (MBA preferred)

  • Minimum 7 years total business experience

  • Minimum 5+ years in product marketing or product management

  • Experience in a regulated industry required
    (Healthcare, life sciences preferred; food or chemical industries considered)

Must Have:

  • Strong experience in market segmentation

  • Proven product lifecycle management expertise

  • Product launch planning and execution experience

  • Pricing, positioning, and strategic planning capability

  • Forecasting and financial analysis proficiency

  • Strong analytical and Excel skills

  • Exceptional communication and cross-functional influence skills

What Is NOT a Fit

Candidates primarily focused on:

  • Campaign marketing

  • Digital marketing

  • Promotional materials without ownership of portfolio strategy
    will not be considered.

This is a portfolio ownership role, not a communications role.

Ideal Candidate Profile

  • Strategic thinker with strong commercial acumen

  • Experience managing complex product portfolios

  • Demonstrated ability to balance strategy and tactical execution

  • Comfortable operating in high-growth, matrixed environments

  • Strong leadership presence and executive communication ability

  • Continuous learner with high adaptability

Compensation & Benefits

  • ๐Ÿ’ฐ Base Salary: $146,100 โ€“ $165,000 โ€“ Negotiable for the right candidate.

  • Annual Bonus eligibility

  • Long-term incentive potential

  • Comprehensive health & wellness coverage

  • 401(k) and retirement programs

  • Tuition reimbursement & educational assistance

  • Paid time off and life balance programs

  • Parental leave and caregiving support

  • Employee wellness & support resources

Why This Role

  • High-visibility product portfolio with strong brand equity

  • Strategic ownership with measurable business impact

  • Opportunity to influence innovation and market leadership

  • Hybrid flexibility within a global healthcare leader

  • Strong compensation and long-term growth potential

 

Senior DevOps Engineer โ€“ Azure, CI/CD & Infrastructure as Code | Vienna

Senior DevOps Engineer (f/m/d)

๐Ÿ“ Location: Vienna, Austria
๐Ÿข Work Model: Hybrid โ€“ Minimum 3 days onsite, flexible home office options
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿ’ฐ Salary: From โ‚ฌ60,000+ annually (depending on experience)
โœˆ๏ธ Travel: None expected
๐ŸŽ“ Education: Bachelorโ€™s Degree in Computer Science, Software Engineering, or related field preferred

Role Overview

We are seeking a Senior DevOps Engineer (f/m/d) to design, implement, and maintain scalable infrastructure and automated deployment pipelines for modern healthcare technology platforms.

In this role, you will play a key part in improving the reliability, scalability, and security of the software delivery lifecycle, working closely with engineering teams to enable faster, safer releases through automation and DevOps best practices.

This is an opportunity to contribute to cutting-edge medical technology solutions while helping shape DevOps culture and engineering standards across the organization.

Key Responsibilities

CI/CD & Automation

  • Design, build, and maintain scalable and secure CI/CD pipelines

  • Implement automated build and deployment processes

  • Support continuous integration and continuous delivery best practices

Cloud Infrastructure

  • Develop and manage Infrastructure as Code (IaC) using tools such as:

    • Terraform

    • HashiCorp Packer

    • Ansible

  • Design and maintain secure Azure cloud environments

  • Provision and manage cloud infrastructure resources

DevOps Enablement

  • Collaborate with development teams to implement automated development workflows

  • Coach teams on DevOps principles and best practices

  • Mentor engineers on DevOps architecture and automation strategies

Security & Compliance

  • Integrate security practices into the CI/CD pipeline including:

    • Code signing

    • Static code analysis

    • Security testing

  • Ensure build pipelines align with modern DevSecOps practices

Monitoring & Reliability

  • Implement monitoring and observability tools

  • Support system stability, performance, and incident response processes

Required Qualifications

  • Bachelorโ€™s degree in Computer Science, Software Engineering, or related field

  • Minimum 5+ years of experience in DevOps, cloud infrastructure, or software development

  • Strong experience working with Azure cloud environments

  • Hands-on experience with CI/CD platforms such as:

    • GitHub / GitHub Actions

    • Azure DevOps

    • Jenkins or similar tools

  • Experience working with DevOps automation tools including:

    • Terraform

    • Ansible

    • HashiCorp Packer

  • Experience with monitoring and automation tools such as:

    • Snyk

    • Sonar

    • New Relic

  • Strong communication skills and ability to work across engineering teams

  • Fluent English

Nice to Have

  • Experience with test automation tools (e.g., Ranorex, Playwright)

  • Azure Cloud Administrator certification

  • German language skills

  • Experience with network administration and monitoring tools

Work Environment

  • Modern office located in Viennaโ€™s Millennium Tower

  • Excellent public transport connectivity

  • Flexible working hours

  • Hybrid work model with home office flexibility

Benefits & Perks

  • Flexible working arrangements

  • Employee stock ownership program

  • Social benefits and wellbeing initiatives

  • Complimentary office amenities

  • Childcare support options

  • Collaborative engineering culture focused on innovation

Ideal Candidate

The ideal candidate is a hands-on DevOps engineer who:

  • Has strong experience designing CI/CD pipelines and cloud infrastructure

  • Understands DevOps culture and continuous improvement

  • Can guide development teams toward automation and DevSecOps practices

  • Is comfortable mentoring engineers and driving engineering standards

  • Thrives in collaborative, cross-functional environments

 

Senior Software Quality Engineer โ€“ Medical Devices | Limerick, IRE

Senior Software Quality Engineer

๐Ÿ“ Location: Limerick, Ireland
๐Ÿข Work Model: Hybrid โ€“ Minimum 4 days onsite
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿ’ฐ Salary: โ‚ฌ60,000 โ€“ โ‚ฌ70,000
โœˆ๏ธ Travel: Occasional
๐ŸŽ“ Education: Bachelorโ€™s Degree in Engineering or related technical field

Role Overview

A leading global medical technology organization is seeking a Senior Software Quality Engineer to support research and development programs focused on innovative medical technologies.

This role will be responsible for establishing and maintaining software quality processes, regulatory compliance, and design control systems to ensure the successful development and delivery of high-quality medical device software.

The position plays a key role in new product development, manufacturing transfer, and quality management system implementation, ensuring software systems meet both regulatory standards and customer expectations.

Key Responsibilities

Software Quality & Compliance

  • Develop and maintain software quality strategies, processes, and procedures

  • Ensure compliance with medical device regulatory standards including:

    • FDA 21 CFR Part 820

    • FDA 21 CFR Part 11

    • ISO 13485

    • ISO 14971

    • IEC 62304

    • EU MDR 2017/745

  • Guide computer system validation (CSV) and electronic records compliance

Design & Development Quality

  • Support software lifecycle activities including:

    • Requirements management

    • Software development planning

    • Risk management

    • Verification & validation (V&V)

  • Facilitate design reviews and functional reviews

  • Review and approve technical documentation including:

    • Design documentation

    • Verification and validation protocols

    • Product drawings

Cross-Functional Collaboration

  • Represent the Quality function within New Product Development teams

  • Work closely with R&D, manufacturing, and engineering teams

  • Support technology transfer initiatives between development and manufacturing environments

Continuous Improvement & Quality Systems

  • Contribute to the development and implementation of quality management systems

  • Support CAPA investigations and remediation activities

  • Drive improvements in test coverage, software reliability, and system performance

Data Analysis & Problem Solving

  • Apply statistical tools and quality methodologies to:

    • Identify root causes

    • Analyse product or process issues

    • Implement corrective actions

Required Qualifications

  • Bachelorโ€™s degree in:

    • Software Engineering

    • Electrical Engineering

    • Biomedical Engineering

    • Mechanical Engineering

    • Or a related technical discipline

  • 6โ€“7 years of professional experience in engineering or quality roles

  • At least 4+ years of experience in software development lifecycle or software quality

  • Strong understanding of medical device regulatory requirements

  • Experience with:

    • Software validation

    • Design controls

    • Risk management processes

  • Strong analytical, problem-solving, and communication skills

Preferred Experience

  • Experience in medical devices, healthcare technology, or regulated environments

  • Familiarity with CAPA processes and audit remediation

  • Knowledge of:

    • Six Sigma methodologies

    • Root cause analysis tools

    • Statistical sampling techniques

  • Experience working on cross-functional product development teams

Ideal Candidate

The ideal candidate is a software quality specialist within regulated industries who:

  • Has strong experience in medical device software compliance

  • Understands design controls and validation processes

  • Can support new product development programs

  • Works effectively with cross-functional engineering teams

  • Applies structured problem-solving and quality methodologies

Why Join

  • Opportunity to work on cutting-edge medical technologies

  • Collaborative engineering and research environment

  • Work with global teams driving healthcare innovation

  • Strong culture of professional growth and technical excellence

 

Senior Quality Engineer โ€“ Design Assurance | Medical Devices | Limerick, Ireland

Senior Quality Engineer โ€“ Design Assurance

๐Ÿ“ Location: Limerick, Ireland
๐Ÿข Work Model: Hybrid โ€“ Minimum 4 days onsite
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿ’ฐ Salary: โ‚ฌ60,000 โ€“ โ‚ฌ70,000
โœˆ๏ธ Travel: Occasional
๐ŸŽ“ Education: Bachelorโ€™s Degree in Engineering or related discipline preferred

Role Overview

A global medical technology organization is seeking a Senior Quality Engineer โ€“ Design Assurance to support new product development and sustaining engineering projects.

In this role, you will act as the Quality representative on cross-functional project teams, ensuring that products meet global regulatory requirements and internal quality standards throughout the entire product lifecycleโ€”from concept and development through product launch and ongoing support.

You will play a critical role in design controls, risk management, verification & validation, and regulatory compliance, helping deliver high-quality medical technologies that improve patient care.

Key Responsibilities

Design Assurance & Product Development

  • Represent the Quality function on project core teams for new product development and design change projects

  • Support product lifecycle activities from concept through launch and maintenance

  • Ensure compliance with design control, risk management, and change control processes

Risk Management & Compliance

  • Lead risk management activities throughout the product development lifecycle

  • Support compliance with key standards such as:

    • ISO 13485

    • ISO 14971

    • IEC 60601

    • IEC 62304

    • EU MDR

  • Ensure regulatory requirements are integrated into development activities

Verification & Validation

  • Support development and execution of verification and validation (V&V) strategies

  • Review and approve test plans, protocols, and reports

  • Evaluate statistical approaches and challenge testing methodologies where necessary

  • Authorise and assess deviations during testing activities

Documentation & Quality Systems

  • Contribute to the creation and maintenance of Design History File (DHF) documentation

  • Support Quality Management System (QMS) activities including:

    • CAPA investigations

    • Field assessments

    • Operational engineering evaluations

  • Ensure accurate documentation and traceability across development programs

Issue Management & Continuous Improvement

  • Support failure investigations and root cause analysis

  • Manage software issue tracking in accordance with IEC 62304

  • Promote a strong quality culture across project teams

Required Qualifications

  • Bachelorโ€™s degree in Engineering or related technical discipline
    (Equivalent experience considered)

  • Minimum 5+ years of experience in Quality Engineering within a regulated environment

  • Strong knowledge of:

    • ISO 13485

    • QSR / FDA quality requirements

    • ISO 14971 risk management

    • Statistical analysis techniques

  • Experience with:

    • Design assurance processes

    • Design controls and change control

    • Risk management methodologies

  • Strong written and verbal communication skills

  • Ability to manage multiple projects and priorities simultaneously

Preferred Experience

  • Experience with EU Medical Device Regulation (MDR)

  • Knowledge of:

    • IEC 62304 (medical device software lifecycle)

    • IEC 62366 (usability engineering)

  • Experience supporting software-enabled medical devices

  • Experience working with cross-functional product development teams

Ideal Candidate

The ideal candidate is a Quality Engineer experienced in regulated product development who:

  • Has strong expertise in design assurance and risk management

  • Understands the medical device regulatory landscape

  • Can effectively influence cross-functional engineering teams

  • Demonstrates strong attention to detail and analytical thinking

  • Promotes a patient-first approach to quality and compliance

 

Senior Systems Engineer | Healthcare IT | Tulsa, OK | Windows & VMware

๐Ÿ’ป Senior Systems Engineer

๐Ÿ“ Location: Tulsa, Oklahoma (On-site)
๐Ÿฅ Industry: Healthcare / Information Technology
๐ŸŽ“ Education: Bachelorโ€™s Degree in Information Systems, Computer Science, or related field (10 years of equivalent experience may be considered)
๐Ÿ’ผ Experience Level: Midโ€“Senior (5+ years)
๐Ÿšซ Visa Sponsorship: Not available
๐Ÿšš Relocation: Available for the ideal candidate
๐Ÿ’ฐ Compensation: $91,000 โ€“ $136,000 base salary + full benefits
๐Ÿ•“ Employment Type: Full-Time | Permanent

๐ŸŒŸ The Opportunity

An established and forward-thinking healthcare organization is seeking a Senior Systems Engineer to play a key role in maintaining, optimizing, and evolving its enterprise IT infrastructure.

This role is ideal for a highly skilled technologist who enjoys solving complex problems, leading critical infrastructure initiatives, and ensuring that large-scale server and virtualization environments run securely and efficiently.

Youโ€™ll collaborate closely with business leaders, IT management, and cross-functional teams to design, implement, and support mission-critical systems that power healthcare operations.

๐Ÿงญ Key Responsibilities

Systems Engineering & Infrastructure

  • Design, configure, and implement server-based hardware and software solutions with minimal network disruption.

  • Perform system tuning, resource optimization, and hardware upgrades to ensure peak performance.

  • Manage and maintain Windows and Linux operating environments, including Active Directory, GPO, DNS, DHCP, ADFS, and Azure.

  • Provide technical leadership and escalation support for complex system issues.

Project Leadership

  • Lead infrastructure projects from planning through execution, ensuring alignment with organizational goals.

  • Collaborate with stakeholders and department leaders to deliver secure, reliable, and scalable technology solutions.

  • Serve as a technical advisor for new technologies, assessing and recommending tools and architectures.

Operational Excellence

  • Maintain data center operations, ensuring reliability, availability, and compliance.

  • Support virtualization environments (VMware, Citrix, or similar platforms).

  • Monitor and manage storage, backup, and recovery systems, as well as cloud infrastructure.

  • Develop and document detailed system procedures, configurations, and architecture diagrams.

Collaboration & Support

  • Partner with end-users, internal IT teams, and leadership to address issues and deliver seamless system operations.

  • Lead or coordinate cross-functional teams during upgrades, migrations, or incidents.

  • Provide mentorship and knowledge sharing across the IT department.

๐ŸŽ“ Education & Experience

Required

โœ… Bachelorโ€™s degree in Information Systems, Computer Science, or related field (or 10 years of equivalent experience).
โœ… 5+ years of experience in systems engineering, with at least 3 years supporting large-scale enterprise networks.
โœ… Advanced expertise in server and virtualization systems, data center operations, and infrastructure architecture.
โœ… Strong knowledge of storage, backup, and cloud environments.
โœ… Functional understanding of network design, security, and protocols.
โœ… Experience with Windows and Linux environments, including configuration and administration tools.

Preferred

โญ Certifications such as VMware, Microsoft, RedHat, or ITIL.
โญ Prior experience supporting healthcare or mission-critical environments.

๐Ÿ’ก Core Competencies

  • Technical leadership and systems architecture expertise

  • Strong troubleshooting and analytical capabilities

  • Excellent communication and documentation skills

  • High degree of initiative, organization, and problem-solving ability

  • Ability to thrive in a collaborative, fast-paced environment

๐Ÿš— Additional Information

  • Some off-campus system support duties may require the use of a private vehicle.

  • A valid driverโ€™s license, clean MVR, and proof of insurance are required per company policy.

๐Ÿ’ฐ Compensation & Benefits

๐Ÿ’ต Base Salary: $91,000 โ€“ $136,000 (commensurate with experience)
๐Ÿ’Ž Benefits:

  • Comprehensive health, dental, and vision coverage

  • Retirement and life insurance plans

  • Paid time off and holidays

  • Training and certification support

  • Relocation assistance available for the right candidate

๐Ÿงฉ Candidate Snapshot

  • Experience: 5โ€“7 years in enterprise systems engineering

  • Core Skills: Server Administration | Virtualization | Data Center Ops | Cloud Infrastructure | Windows/Linux | Network Protocols

  • Certifications: VMware, Microsoft, RedHat, or ITIL (preferred)

  • Travel: None

๐Ÿš€ Ready to take the lead on enterprise infrastructure?
Join a mission-driven healthcare organization where technology supports life-changing care. Drive innovation, strengthen reliability, and make an impact every day.

 

Salesforce Solution Architect | Health Cloud & OmniStudio | Toronto, Canada (Hybrid)

Salesforce Solution Architect

๐Ÿ“ Location: Toronto, Ontario, Canada (Hybrid โ€“ 3 Days Onsite)
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿ’ฐ Salary Range: $105,200 โ€“ $175,300 USD (commensurate with experience)
๐ŸŽ Benefits: Full benefits package including health & wellbeing perks. No relocation assistance or bonus.
๐Ÿ›‚ Visa Sponsorship: Not available
๐Ÿ” Security Clearance Required: No

Step Into Innovation โ€“ Architect the Future of Patient Services

Join a purpose-driven, tech-forward healthcare organization on a mission to redefine patient experience through data, AI, and bold innovation. We're seeking a Salesforce Solution Architect who will play a pivotal role in designing and implementing cutting-edge Salesforce Health Cloud solutions that support patient journeys, improve outcomes, and drive operational excellence.

As a technical leader on the Patient Services Architecture team, youโ€™ll bridge complex business needs with robust, scalable technology. If you're excited about transforming healthcare through smart systems and human-first experiences โ€” this is your opportunity to make a lasting impact.

What Youโ€™ll Do

  • Lead the architecture and implementation of Salesforce Health Cloud solutions tailored to large-scale Patient Support Programs (PSPs).

  • Define, document, and communicate technical designs and architecture blueprints to cross-functional stakeholders.

  • Drive seamless integration with platforms such as Snowflake, Informatica, AWS S3, Python, and other healthcare services (e.g., Benefits Verification, Co-Pay).

  • Oversee solution design aligned with enterprise standards and regulatory compliance (GxP, HIPAA, GDPR).

  • Deliver Proof of Concepts (PoCs) to validate and iterate new ideas rapidly.

  • Continuously enhance system performance, simplify architecture, and identify reusable components.

  • Collaborate globally with product teams, developers, and enterprise architects.

  • Maintain documentation including C4 models and solution roadmaps.

What You Bring

Required Skills & Experience:

  • Bachelorโ€™s degree in a relevant field.

  • Salesforce certifications (Application and/or System Architect) strongly preferred.

  • Proven hands-on experience with Salesforce Health Cloud, OmniStudio, OmniScripts, Data Raptors, and complex patient workflows.

  • Deep knowledge of FHIR integration, data privacy, and consent management.

  • Strong understanding of cloud platforms and APIs (Snowflake, AWS, Informatica, Python).

  • Demonstrated ability to lead architecture design, articulate technical vision, and influence cross-functional teams.

  • Experience with agile methodologies and DevOps best practices.

  • Excellent communication skills โ€“ both technical and business-facing.

Nice to Haves:

  • Industry knowledge in life sciences or pharma.

  • Familiarity with Veeva, Salesforce Marketing Cloud, Advanced Therapy Management.

  • Experience with Microsoft PowerBI/Tableau and AI/ML capabilities.

  • Experience using tools like AutoRabbit, GitHub, Terraform.

  • Understanding of C4 architecture modeling.

  • Data masking, anonymization, and encryption experience.

Why Join Us?

  • ๐Ÿ’ก Lead Innovation โ€“ Influence major technical decisions in next-gen healthcare platforms.

  • ๐ŸŒ Global Impact โ€“ Your work will directly enhance patient experience and health outcomes.

  • ๐Ÿš€ Career Growth โ€“ Endless opportunities to advance, laterally or vertically, across a global organization.

  • ๐Ÿ’ผ Comprehensive Benefits โ€“ Health and wellbeing programs for you and your family.

  • ๐Ÿง  Future-Ready Tech โ€“ Work with AI, cloud-native platforms, and advanced data analytics.

Our Commitment to Diversity & Inclusion

We value the unique perspectives each individual brings to our team. We are committed to building a workplace that reflects the diverse communities we serve. If you require accommodation at any stage of the recruitment process, please let us know โ€“ weโ€™re happy to help.

Progress is powered by people. Be the architect of better.
Apply now and letโ€™s build something extraordinary โ€” together.

 

Technical Lead โ€“ eCommerce & Licensing Monetization | $121Kโ€“$190K + Bonus & Stock | Hybrid CO or DE

Technical Lead โ€“ eCommerce Licensing Monetization

๐Ÿ“ Locations: Colorado Springs, CO or Wilmington, DE (Hybrid: 3 days onsite โ€“ Tue, Wed, Thu / 2 days remote โ€“ Mon, Fri)
๐Ÿ’ผ Employment Type: Full-time
๐Ÿ’ต Compensation: $121,600 โ€“ $190,000 per year (plus bonus, stock eligibility, and full benefits)

About the Role

Are you passionate about solving complex challenges at the intersection of software licensing, eCommerce, and enterprise systems? This is an exciting opportunity to lead the design and implementation of scalable solutions that drive how software is licensed, monetized, and delivered across SaaS, subscription, and on-premise platforms.

As a Technical Lead, youโ€™ll collaborate with product, enterprise architecture, and IT teams to ensure strategies align with business goals, while mentoring development teams and championing best practices.

Key Responsibilities

  • Lead the design and implementation of software licensing and entitlement solutions for SaaS, subscription, and on-premise products.

  • Act as the technical authority for license monetization systems, ensuring compliance with enterprise architecture, security, and integration standards.

  • Partner with product teams, architects, and IT stakeholders to align licensing and entitlement strategies with business objectives.

  • Drive end-to-end integration with ERP systems and customer-facing eCommerce platforms.

  • Translate business requirements into technical architectures and detailed solution designs.

  • Mentor development teams, promote engineering excellence, and ensure consistency in solution delivery.

  • Communicate technical concepts effectively to both technical and non-technical stakeholders.

Qualifications

Required:

  • Bachelorโ€™s degree in Computer Science or related field (or equivalent experience).

  • 8+ yearsโ€™ strong foundation in computer science principles, data structures, and algorithms.

  • 3+ yearsโ€™ backend development experience with JavaScript/TypeScript (Node.js); Angular experience is a plus.

  • 3+ yearsโ€™ experience with AWS services (API Gateway, IAM, S3, caching).

  • 2+ years in a technical lead role guiding medium to large development teams.

  • Expertise in software licensing models, entitlement systems, and eCommerce integrations.

  • Familiarity with Agile/Scrum methodologies.

  • Strong stakeholder management, communication, and documentation skills.

Nice to Have:

  • Experience designing API integrations for enterprise platforms.

  • Exposure to frontend frameworks (Angular, React).

  • Background in healthcare or SaaS-related industries.

Skills & Certifications

  • Agile / Scrum

  • Software Licensing & Entitlement Systems

  • AWS

  • Node.js

  • eCommerce Platforms

  • API Integration

  • Enterprise Systems

Compensation & Benefits

๐Ÿ’ต Salary Range: $121,600 โ€“ $190,000 per year (based on location, skills, and experience)
๐ŸŽฏ Bonus Eligible: Yes
๐Ÿ“ˆ Stock Options: Yes
๐Ÿฉบ Benefits: Comprehensive package including healthcare, retirement plans, paid time off, and more

๐Ÿ‘‰ Ready to lead the future of software licensing and eCommerce monetization?
Apply now and help shape scalable, secure, and impactful solutions that drive business growth.

 

CRM / Salesforce Solution Architect โ€“ Health Cloud & OmniStudio | Patient Support Services | $150Kโ€“$175K | Morristown, NJ or Cambridge, MA

CRM/Salesforce Solution Architect โ€“ Patient Support Services โ€“ Health Cloud/Omnistudio

๐Ÿ“ Location: Morristown, NJ (Hybrid โ€“ 3 Days Onsite) or Cambridge, MA
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿ’ฒ Salary Range: $150,000 โ€“ $175,000 USD (commensurate with experience)
๐ŸŽ Benefits: Full healthcare, wellness programs, generous parental leave, retirement plans, and career development opportunities
๐Ÿšš Relocation: Not available
๐Ÿ›‚ Visa Sponsorship: Not available
โœˆ๏ธ Travel: Occasional

Architect the Future of Patient Experience

If youโ€™re a Salesforce CRM expert passionate about improving lives through better healthcare technology, this role offers the perfect opportunity to combine technical mastery with meaningful impact. As a CRM Solution Architect for Patient Support Services, youโ€™ll design, lead, and deliver enterprise-grade solutions that transform how patients connect, receive care, and stay engaged throughout their healthcare journey.

In this high-visibility role, youโ€™ll collaborate across business, technology, and partner teams to ensure solutions are scalable, secure, and fully aligned with organizational goalsโ€”while making a measurable difference for patients.

What Youโ€™ll Do

  • Lead Solution Design โ€“ Architect and implement Salesforce Health Cloud solutions for large-scale Patient Support Programs (PSPs)

  • Enhance Patient Journeys โ€“ Define technology strategies for case management, engagement tools, and integrated partner services (e.g., benefits verification, co-pay programs)

  • Integrate & Optimize โ€“ Oversee integrations with platforms such as Snowflake, Informatica, AWS S3, and Python-based services

  • Drive Best Practices โ€“ Ensure architecture aligns with enterprise standards, compliance requirements (HIPAA, GDPR, GxP), and security protocols

  • Proof of Concept Leadership โ€“ Run PoCs to validate solution feasibility, presenting findings to stakeholders

  • Improve Performance โ€“ Streamline architecture for reusability, scalability, and cost efficiency

  • Collaborate Globally โ€“ Work closely with enterprise architects, cross-functional teams, and project managers to deliver robust, compliant solutions

  • Documentation & Roadmaps โ€“ Maintain architecture diagrams, solution blueprints, and technology roadmaps

What You Bring

Must-Have Qualifications

  • 5+ years architecting Salesforce solutions with a focus on OmniStudio

  • Proven track record in Salesforce Health Cloud design and implementation

  • Strong experience with Integration Procedures, OmniScripts, and Data Raptors

  • In-depth understanding of FHIR data integrations, data privacy, and consent management

  • Bachelorโ€™s degree in a relevant field

  • Exceptional communication skills for both technical and non-technical audiences

  • Knowledge of encryption, data masking, and anonymization techniques

  • Agile methodology experience and ability to work across global time zones

Preferred Experience

  • Salesforce certifications (Application Architect, System Architect)

  • Exposure to Marketing Cloud, Veeva, Service Cloud Voice, Advanced Therapy Management

  • Familiarity with AWS, Azure, Snowflake, Tableau, PowerBI, AI/ML solutions

  • Experience with DevOps tools like AutoRabbit, GitHub, Terraform

  • Background in life sciences or pharma data architecture

Why Youโ€™ll Love This Role

  • ๐Ÿ’ก Innovative Environment โ€“ Work on cutting-edge CRM and cloud solutions that directly improve patient care outcomes

  • ๐ŸŒ Meaningful Impact โ€“ Your designs will help patients navigate complex healthcare systems with ease and confidence

  • ๐Ÿ“ˆ Career Growth โ€“ Opportunities for advancement, cross-functional projects, and skill expansion

  • ๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘ Supportive Culture โ€“ Join a diverse, inclusive, and globally connected team

  • ๐Ÿฅ Comprehensive Benefits โ€“ Full healthcare coverage, wellness programs, at least 14 weeksโ€™ gender-neutral parental leave, and retirement plans

The Ideal Candidate

Youโ€™re a hands-on Salesforce architect with deep Health Cloud and OmniStudio experience, a passion for building patient-first solutions, and the ability to work seamlessly between business requirements and technical execution.