Salesforce Solution Architect | Health Cloud & OmniStudio | Toronto, Canada (Hybrid)

Salesforce Solution Architect

📍 Location: Toronto, Ontario, Canada (Hybrid – 3 Days Onsite)
💼 Employment Type: Full-Time
💰 Salary Range: $105,200 – $175,300 USD (commensurate with experience)
🎁 Benefits: Full benefits package including health & wellbeing perks. No relocation assistance or bonus.
🛂 Visa Sponsorship: Not available
🔐 Security Clearance Required: No

Step Into Innovation – Architect the Future of Patient Services

Join a purpose-driven, tech-forward healthcare organization on a mission to redefine patient experience through data, AI, and bold innovation. We're seeking a Salesforce Solution Architect who will play a pivotal role in designing and implementing cutting-edge Salesforce Health Cloud solutions that support patient journeys, improve outcomes, and drive operational excellence.

As a technical leader on the Patient Services Architecture team, you’ll bridge complex business needs with robust, scalable technology. If you're excited about transforming healthcare through smart systems and human-first experiences — this is your opportunity to make a lasting impact.

What You’ll Do

• Lead the architecture and implementation of Salesforce Health Cloud solutions tailored to large-scale Patient Support Programs (PSPs).

• Define, document, and communicate technical designs and architecture blueprints to cross-functional stakeholders.

• Drive seamless integration with platforms such as Snowflake, Informatica, AWS S3, Python, and other healthcare services (e.g., Benefits Verification, Co-Pay).

• Oversee solution design aligned with enterprise standards and regulatory compliance (GxP, HIPAA, GDPR).

• Deliver Proof of Concepts (PoCs) to validate and iterate new ideas rapidly.

• Continuously enhance system performance, simplify architecture, and identify reusable components.

• Collaborate globally with product teams, developers, and enterprise architects.

• Maintain documentation including C4 models and solution roadmaps.

What You Bring

Required Skills & Experience:

• Bachelor’s degree in a relevant field.

• Salesforce certifications (Application and/or System Architect) strongly preferred.

• Proven hands-on experience with Salesforce Health Cloud, OmniStudio, OmniScripts, Data Raptors, and complex patient workflows.

• Deep knowledge of FHIR integration, data privacy, and consent management.

• Strong understanding of cloud platforms and APIs (Snowflake, AWS, Informatica, Python).

• Demonstrated ability to lead architecture design, articulate technical vision, and influence cross-functional teams.

• Experience with agile methodologies and DevOps best practices.

• Excellent communication skills – both technical and business-facing.

Nice to Haves:

• Industry knowledge in life sciences or pharma.

• Familiarity with Veeva, Salesforce Marketing Cloud, Advanced Therapy Management.

• Experience with Microsoft PowerBI/Tableau and AI/ML capabilities.

• Experience using tools like AutoRabbit, GitHub, Terraform.

• Understanding of C4 architecture modeling.

• Data masking, anonymization, and encryption experience.

Why Join Us?

• 💡 Lead Innovation – Influence major technical decisions in next-gen healthcare platforms.

• 🌍 Global Impact – Your work will directly enhance patient experience and health outcomes.

• 🚀 Career Growth – Endless opportunities to advance, laterally or vertically, across a global organization.

• 💼 Comprehensive Benefits – Health and wellbeing programs for you and your family.

• 🧠 Future-Ready Tech – Work with AI, cloud-native platforms, and advanced data analytics.

Our Commitment to Diversity & Inclusion

We value the unique perspectives each individual brings to our team. We are committed to building a workplace that reflects the diverse communities we serve. If you require accommodation at any stage of the recruitment process, please let us know – we’re happy to help.

Progress is powered by people. Be the architect of better.
Apply now and let’s build something extraordinary — together.

Product Owner – Commercial Auto Insurance | Toronto, ON

Product Owner - Commercial Lines, Auto
Location: Toronto, Ontario, Canada
Flexible work-from-home days

Job Summary

A leading insurance provider is seeking a Product Owner - Commercial Lines, Auto to take ownership of its Auto Insurance Platform. This role involves driving product development, enhancing platform capabilities, and ensuring alignment with business needs and customer expectations. Reporting to the Chief Underwriting Officer, the successful candidate will work closely with stakeholders and development teams to deliver high-quality products and services.

This is a hybrid work opportunity based in Toronto, ON.

Key Responsibilities:

• Develop a deep understanding of the market, competitors, and customer needs to inform product strategy and priorities.

• Collaborate with stakeholders, including business users and internal teams, to gather feedback and define product features.

• Prioritize and maintain the product backlog based on business value, customer impact, and regulatory requirements.

• Conduct backlog grooming sessions and ensure alignment with business goals.

• Work closely with Technical Underwriting and other teams to reflect priorities in the product roadmap.

• Continuously evaluate and reprioritize based on business needs and customer insights.

• Clearly communicate backlog prioritization rationale to stakeholders.

• Conduct user testing and gather feedback to improve platform usability and functionality.

• Break down high-level epics into manageable user stories, ensuring stakeholder requirements are met.

• Monitor product performance, identify areas for improvement, and implement updates.

• Act as a subject matter expert for the insurance platform, providing guidance to internal teams and stakeholders.

Required Qualifications:

• Bachelor’s degree and 8+ years of experience in Commercial Auto Insurance.

• Proven experience as a Product Owner in the Commercial Insurance sector.

• Strong understanding of Commercial Auto Insurance products and services.

• Experience working in an Agile development environment.

• Strong analytical, problem-solving, and communication skills.

• Ability to manage multiple priorities and work independently.

Preferred Qualifications:

• Experience working with Guidewire software platform.

• Knowledge of industry regulations and evolving market trends.

Why Join Us?

• Diversity & Inclusion: A collaborative and inclusive work culture where diversity of thought is valued.

• Comprehensive Benefits: A robust health and benefits plan tailored to employees’ needs.

• Work-Life Balance: Minimum four weeks of vacation per year and four personal days annually.

• Professional Growth: Access to training and development opportunities.

• Community Engagement: Commitment to corporate social responsibility and community support.

Additional Information:

• Location: Toronto, ON (Hybrid Work)

• Relocation Assistance: Not available

• Visa Sponsorship: Not available

This is an exciting opportunity for a motivated Product Owner to drive meaningful change in the Commercial Auto Insurance sector. If you are passionate about developing innovative products that meet customer needs, we encourage you to apply!