Salesforce Implementation

Salesforce Solution Architect | Health Cloud & OmniStudio | Toronto, Canada (Hybrid)

Salesforce Solution Architect

πŸ“ Location: Toronto, Ontario, Canada (Hybrid – 3 Days Onsite)
πŸ’Ό Employment Type: Full-Time
πŸ’° Salary Range: $105,200 – $175,300 USD (commensurate with experience)
🎁 Benefits: Full benefits package including health & wellbeing perks. No relocation assistance or bonus.
πŸ›‚ Visa Sponsorship: Not available
πŸ” Security Clearance Required: No

Step Into Innovation – Architect the Future of Patient Services

Join a purpose-driven, tech-forward healthcare organization on a mission to redefine patient experience through data, AI, and bold innovation. We're seeking a Salesforce Solution Architect who will play a pivotal role in designing and implementing cutting-edge Salesforce Health Cloud solutions that support patient journeys, improve outcomes, and drive operational excellence.

As a technical leader on the Patient Services Architecture team, you’ll bridge complex business needs with robust, scalable technology. If you're excited about transforming healthcare through smart systems and human-first experiences β€” this is your opportunity to make a lasting impact.

What You’ll Do

  • Lead the architecture and implementation of Salesforce Health Cloud solutions tailored to large-scale Patient Support Programs (PSPs).

  • Define, document, and communicate technical designs and architecture blueprints to cross-functional stakeholders.

  • Drive seamless integration with platforms such as Snowflake, Informatica, AWS S3, Python, and other healthcare services (e.g., Benefits Verification, Co-Pay).

  • Oversee solution design aligned with enterprise standards and regulatory compliance (GxP, HIPAA, GDPR).

  • Deliver Proof of Concepts (PoCs) to validate and iterate new ideas rapidly.

  • Continuously enhance system performance, simplify architecture, and identify reusable components.

  • Collaborate globally with product teams, developers, and enterprise architects.

  • Maintain documentation including C4 models and solution roadmaps.

What You Bring

Required Skills & Experience:

  • Bachelor’s degree in a relevant field.

  • Salesforce certifications (Application and/or System Architect) strongly preferred.

  • Proven hands-on experience with Salesforce Health Cloud, OmniStudio, OmniScripts, Data Raptors, and complex patient workflows.

  • Deep knowledge of FHIR integration, data privacy, and consent management.

  • Strong understanding of cloud platforms and APIs (Snowflake, AWS, Informatica, Python).

  • Demonstrated ability to lead architecture design, articulate technical vision, and influence cross-functional teams.

  • Experience with agile methodologies and DevOps best practices.

  • Excellent communication skills – both technical and business-facing.

Nice to Haves:

  • Industry knowledge in life sciences or pharma.

  • Familiarity with Veeva, Salesforce Marketing Cloud, Advanced Therapy Management.

  • Experience with Microsoft PowerBI/Tableau and AI/ML capabilities.

  • Experience using tools like AutoRabbit, GitHub, Terraform.

  • Understanding of C4 architecture modeling.

  • Data masking, anonymization, and encryption experience.

Why Join Us?

  • πŸ’‘ Lead Innovation – Influence major technical decisions in next-gen healthcare platforms.

  • 🌍 Global Impact – Your work will directly enhance patient experience and health outcomes.

  • πŸš€ Career Growth – Endless opportunities to advance, laterally or vertically, across a global organization.

  • πŸ’Ό Comprehensive Benefits – Health and wellbeing programs for you and your family.

  • 🧠 Future-Ready Tech – Work with AI, cloud-native platforms, and advanced data analytics.

Our Commitment to Diversity & Inclusion

We value the unique perspectives each individual brings to our team. We are committed to building a workplace that reflects the diverse communities we serve. If you require accommodation at any stage of the recruitment process, please let us know – we’re happy to help.

Progress is powered by people. Be the architect of better.
Apply now and let’s build something extraordinary β€” together.

 

Senior Salesforce Analyst – Hybrid | Aalst, Belgium

Job Title: Senior Salesforce Analyst

Location: Aalst, Belgium (Hybrid – Office & Remote)

Industry: Medical Equipment / Devices

Job Category: Information Technology - System Analysis / Design

Job Summary:

The Senior Salesforce Analyst will provide business systems and functional support across Sales and Service processes. The role requires expertise in Salesforce implementation and the ability to design and architect technology solutions across customer sales and service enablement processes. The analyst will collaborate with business partners and technology teams to ensure effective solution delivery for Sales and Commercial projects.

This position involves working closely with Business Partners, Platform Solutions & Engineering, and other IT teams on analysis, design, and delivery of high-quality technical solutions. The ideal candidate should be independent, self-motivated, and innovative, with strong problem-solving and communication skills.

Key Responsibilities:

  • Design, architect, test, and support platform enhancements and system changes in collaboration with strategic system integrators on the Salesforce platform.

  • Collaborate with Business Partner teams and Development teams to translate business requirements into functional designs and technical specifications.

  • Lead and participate in solution design discussions to ensure scalable solutions across business units and regions.

  • Provide technical support for integrated solutions across cross-functional business processes, applications, and platforms.

  • Lead solution architecture and develop prototype technical solutions.

  • Improve delivery quality through unit testing, regression testing, and performing functional user testing (FUT).

  • Work with global vendor support teams to ensure timely resolution of system issues.

  • Conduct root cause analysis for system issues and implement permanent solutions through software fixes or process improvements.

Required Qualifications & Experience:

  • Minimum of 5 years of experience in Salesforce implementation, with a full lifecycle project background.

  • Strong analytical and problem-solving skills.

  • Excellent verbal and written communication skills.

  • Proven ability to translate business processes into functional requirements and solution designs.

  • One or more of the following Salesforce.com Certifications: Administrator, App Builder, Platform Developer.

  • Ability to work independently and influence stakeholders at various levels within the organization.

  • Experience with Salesforce Sales Cloud and Service Cloud (Experience Cloud, CPQ, and CLM are a plus).

  • Experience with customizing Salesforce using declarative methods (programmatic experience with Apex and LWC is a plus).

  • Familiarity with both waterfall and agile project management methodologies.

Additional Details:

  • Employment Type: Full-time

  • Compensation: EUR €50,000 to €85,000

  • Benefits: Partial

  • Relocation Assistance: Not available

  • Travel Requirement: Occasional

  • Minimum Education: Bachelor's Degree

  • Management Experience Required: No

This company values diversity, equity, and inclusion and encourages applications from all qualified individuals.

 

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