Agile

Senior Software Engineer, Backend - Internal Tools | Los Angeles, CA

The opportunity

Build a new internal tools platform from the ground up, bringing legacy systems together into a modern advertiser management platform. You will shape APIs, middleware, backend services and the data model, working across product and engineering teams to deliver reliable, high-performance software.

Role details

Location: Los Angeles, California. Candidates must be based in the Pacific Time zone; Los Angeles is preferred.

Work arrangement: Hybrid preferred, with three days per week in Santa Monica. Fully remote or hybrid flexibility is available depending on location, with some travel to Santa Monica.

Employment: Full-time

Base salary: $175,000-$195,000 per year, depending on location, knowledge, skills and experience.

Relocation assistance: Not available. Visa sponsorship: Not available now or in the future.

Security clearance: Not required. Travel: Occasional.

What you will do

Design, build and maintain scalable Java and Spring Boot backend services, RESTful APIs and microservices.

Help define system architecture and technology choices, with a focus on reliability, performance and maintainability.

Design and optimise relational schemas and queries, protecting data integrity and consistency.

Consolidate internal tools and integrate systems across Publisher, Merchant and other business teams.

Develop APIs and services that can support AI use cases.

Troubleshoot complex issues, improve performance and refactor the codebase.

Maintain strong testing, code review and documentation practices.

Evaluate useful tools and frameworks, including AI-assisted development tooling.

What you will bring

6+ years of professional backend development experience, including delivery of high-performance systems.

Strong Java and hands-on Spring Boot experience, plus solid RESTful API design and implementation skills.

Expertise in relational databases such as MySQL or PostgreSQL, including schema design and query optimisation.

Strong software architecture, design patterns, distributed systems and microservices knowledge.

Practical daily use of AI coding tools such as Claude Code, GitHub Copilot or Cursor for generation, refactoring, testing and debugging. You must critically review generated code and take ownership of what you ship.

Excellent communication, cross-functional collaboration and analytical problem-solving skills; experience working in Agile teams.

A professional LinkedIn profile. A Computer Science, Engineering or related degree is preferred, not required.

Useful additional experience

Python, Node.js or Go; NoSQL databases or analytical warehouses such as BigQuery.

Integrating LLM APIs or building internal AI-powered tools.

Building new internal platforms and integrating multiple tools or legacy systems.

Benefits

Medical, dental and vision cover; 401(k) matching; life and AD&D insurance; short- and long-term disability; maternity, paternity and medical leave; flexible time off and paid holidays; learning and development; wellness resources; equity; team events and office food and snacks.

Business Systems Analyst | Pontiac, MI | Hybrid

Hybrid Business Systems Analyst role in Pontiac, MI supporting enterprise applications, ServiceNow, CMDB, Microsoft 365 and data analysis.

Project Manager | Pontiac, MI | Hybrid

Hybrid Project Manager role in Pontiac, MI leading enterprise technology projects, schedules, budgets, resources and Agile delivery.

Director, Advanced Site Connectivity Solutions | Irving, TX

Director-level onsite opportunity in Irving, Texas leading global connected-site solutions across private 5G/LTE, Wi-Fi, satellite, IoT and edge computing.

Systems Administrator | TS/SCI Full Scope Polygraph | Annapolis Junction, MD

Three onsite Systems Administrator openings supporting secure, mission-critical infrastructure in Annapolis Junction. Active Maryland-customer TS/SCI Full Scope Polygraph required.

Lead Embedded Software Engineer | Herndon, VA

Lead embedded software development for mission-critical aerospace and defense systems in Herndon, Virginia. Onsite role paying $160,000–$180,000.

Senior Technical Lead, Architecture – Enterprise Risk Delivery | McLean, VA or Plano, TX

Location: McLean, Virginia or Plano/Dallas, Texas

Work Arrangement: Primarily onsite, with up to six remote weeks per year subject to manager approval

Employment Type: Full-time

Visa Sponsorship: Not available

Relocation Assistance: Available for exceptional candidates

Compensation: $210,000–$230,000 base salary plus annual bonus; approximately $250,000–$280,000 OTE depending on experience

Overview

A leading financial-services organization is seeking a Senior Technical Lead, Architecture – Enterprise Risk Delivery to provide architectural leadership across a portfolio of enterprise-risk technology initiatives.

This Director-level individual-contributor role will design and govern enterprise-scale technology solutions supporting Financial Risk, Non-Financial Risk, Financial Crimes and Compliance. The successful candidate will partner with engineering, data, product, security and business stakeholders to drive enterprise modernization, cloud transformation and Generative AI adoption.

Key Responsibilities

Enterprise Solution Architecture

• Design secure, scalable enterprise solution architectures.

• Define architectural blueprints and implementation roadmaps.

• Establish architecture standards, design patterns and best practices.

• Ensure long-term scalability, maintainability and resilience.

• Lead architecture reviews and complex technical decisions.

• Balance innovation, delivery speed and technical debt.

Enterprise Risk Technology

• Deliver technology solutions supporting financial risk, non-financial risk, financial crimes and regulatory compliance.

• Enable enterprise data integration and risk analytics.

• Support regulatory obligations through modern technology platforms.

• Align risk solutions with enterprise architecture, security and data standards.

Cloud and Modern Engineering

• Architect cloud-native enterprise solutions.

• Drive modernization across distributed systems.

• Lead API-first and microservices-based architecture strategies.

• Design integration patterns and micro-frontend solutions.

• Apply twelve-factor application-design principles.

• Support enterprise AI, Generative AI and AI-enabled solution initiatives.

• Guide use of AWS, Azure or GCP, Kubernetes, Kafka and modern engineering platforms.

• Promote CI/CD, DevOps, Agile delivery and enterprise platform engineering.

Technical Leadership and Collaboration

• Provide technical leadership across engineering, architecture and product teams.

• Mentor engineers and influence technical direction without formal line-management authority.

• Translate complex business requirements into practical technical solutions.

• Collaborate with enterprise architecture, security, data and engineering organizations.

• Influence executives through clear technical communication.

• Evaluate emerging technologies against strategic goals.

• Drive enterprise transformation while remaining hands-on with architectural decisions.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering or a related discipline.

• At least 10 years of hands-on software-engineering experience.

• At least eight years in architecture or senior technical leadership.

• Extensive experience leading large-scale enterprise architecture initiatives.

• Enterprise solution architecture, cloud architecture, microservices, API architecture and integration expertise.

• Experience designing cloud-native architectures using AWS, Azure or GCP.

• Strong experience with Kubernetes, Kafka, Java, Python and modern distributed systems.

• Experience with Angular, micro frontends and twelve-factor application design.

• Knowledge of CI/CD, DevOps, Agile delivery and enterprise platform engineering.

• Experience implementing or architecting Generative AI or AI-enabled solutions.

• Experience within a highly regulated industry such as financial services, banking, mortgage or healthcare.

• Strong architecture-governance, executive-communication and cross-functional leadership skills.

• Ability to work primarily onsite in McLean, Virginia or Plano/Dallas, Texas.

• Current authorization to work in the United States without sponsorship.

Preferred Qualifications

• Master’s degree.

• Mortgage or housing-finance experience.

• AWS Solutions Architect Professional or equivalent cloud certification.

• Enterprise digital-transformation leadership.

• Enterprise data-platform and analytics experience.

• Regulatory-technology experience.

Ideal Candidate

The ideal candidate is an experienced enterprise architect with deep cloud and modern-software expertise. They will have led architecture strategy across complex enterprise environments, delivered within regulated industries and influenced executive stakeholders while remaining close to technical decision-making.

They will combine AWS, Kubernetes, Kafka, Java, Python, APIs, microservices, DevOps and GenAI knowledge with sound architecture governance and the ability to turn complex risk and compliance challenges into scalable enterprise solutions.

Equal Opportunity

The organization is an Equal Opportunity Employer and considers qualified applicants without discrimination based on any status protected under applicable federal, state or local law.

ServiceNow Test Lead / QA Lead (ITAM, ITOM, CMDB) – Remote Contract | UAE Travel

ServiceNow Test Lead / QA Lead (ITAM & ITOM)

Pay: £200.00-£450.00 per day

**Please note these roles require frequent travel to the UAE (Abu Dhabi) when safe to do so. Anyone engaged in this project would be expected to travel to the UAE with expenses covered (Flights, Travel & Accommodation) for 1 week a month minimum.

Start: ASAP
Focus Modules: IT Asset Management (ITAM), IT Operations Management (ITOM)

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As we expand our UAE practice, we are supporting a major enterprise customer with a large ServiceNow implementation programme.

To support this engagement, we are looking for an experienced ServiceNow Test Lead / QA Lead to take ownership of testing strategy and quality governance across the ITAM and ITOM implementation streams.

Role Summary

The ServiceNow Test Lead / QA Lead will be responsible for establishing and managing the test strategy, planning, execution, and quality assurance framework across the ServiceNow programme.

The role will focus specifically on validating implementations across ITAM (HAM/SAM) and ITOM modules, ensuring integrations, CMDB accuracy, asset lifecycle processes, and operational workflows are tested thoroughly before release.

You will work closely with project managers, architects, developers, and client stakeholders to ensure testing is aligned with delivery timelines and business outcomes.

Key Responsibilities

  • Define and manage the overall test strategy and QA governance for the ServiceNow programme.

  • Lead testing across ITAM and ITOM modules, including Discovery, CMDB, Asset Management, and related integrations.

  • Create and manage test plans, test cases, and test scripts aligned to business requirements.

  • Coordinate functional testing, system integration testing (SIT), and user acceptance testing (UAT).

  • Manage defect tracking, prioritisation, and resolution across delivery teams.

  • Ensure CMDB and asset data accuracy is validated through testing cycles.

  • Work with development teams to validate integrations with external systems such as procurement, finance, monitoring, and infrastructure tools.

  • Facilitate UAT workshops with client stakeholders and ensure business requirements are validated.

  • Provide clear reporting on test progress, risks, and quality metrics to programme leadership.

  • Support release readiness and go-live validation.

Experience Required

  • Proven experience as a ServiceNow Test Lead, QA Lead, or Test Manager.

  • Strong experience testing ServiceNow ITAM and ITOM modules.

  • Experience working on enterprise-scale ServiceNow implementations.

  • Understanding of CMDB, Discovery, asset lifecycle management, and integrations.

  • Experience managing end-to-end testing cycles including SIT and UAT.

  • Experience working within Agile or hybrid delivery environments.

  • Strong stakeholder communication and reporting skills.

Skills & Capabilities

  • Strong understanding of ServiceNow platform functionality and architecture.

  • Experience with test management and defect tracking frameworks.

  • Ability to manage testing across multiple delivery streams.

  • Strong analytical and problem-solving capabilities.

  • Excellent documentation and reporting skills.

  • Comfortable working in client-facing environments.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ISTQB (or equivalent testing certification)

  • ITIL Foundation

  • ServiceNow certifications in ITOM or ITAM are advantageous.

Why Join Kaptius

  • Join a rapidly growing ServiceNow partner expanding across the Middle East.

  • Work on a major enterprise ServiceNow programme in Abu Dhabi.

  • Opportunity to shape testing and quality frameworks for large-scale implementations.

  • Hybrid working model with exposure to high-impact digital transformation initiatives.

Job Types: Full-time, Temporary, Freelance

Contract length: 3 months

Application question(s):

  • Kaptius are a Pure Play ServiceNow Partner, How many years experience do you have working in ServiceNow?

  • How many years of experience do you have testing or managing QA activities on ServiceNow implementations?

  • Which ServiceNow modules have you been involved in testing?

  • Have you worked specifically on testing ServiceNow ITOM capabilities such as Discovery, CMDB, or Event Management?

  • Have you worked on testing ServiceNow IT Asset Management (ITAM), including Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Do you hold any ServiceNow Certifications? If Yes, please do list below

  • As mentioned this role will require travel to the UAE (Abu Dhabi) 1 week every month minimum (when safe to do so), Are you comfortable with this?

Willingness to travel:

  • 25% (required)

Work Location: Remote

ServiceNow Tech Lead / Principal Consultant (FSO) – Financial Services, CSM, IRM | Fully Remote

Tech Lead / Principal Consultant – ServiceNow (FSO)

📍 Location: Fully Remote
💼 Employment Type: Full-Time
🎓 Education: Bachelor’s Degree required (Computer Science or related)
📈 Experience Level: Mid-Senior
🕒 Experience Required: 10–15+ years
✈️ Travel: None
🌎 Visa Sponsorship: Not available

Role Overview

We are seeking an experienced ServiceNow Tech Lead / Principal Consultant with strong expertise in Financial Services Operations (FSO) to lead enterprise-level implementations.

This is a hands-on technical leadership role, responsible for driving solution architecture, design, and delivery while mentoring development teams and collaborating closely with enterprise stakeholders.

Key Responsibilities

Technical Leadership & Architecture

  • Act as the technical owner for ServiceNow implementations

  • Lead architecture, design, and delivery of FSO-based solutions

  • Translate business requirements into scalable technical solutions

  • Provide guidance on enterprise architecture and platform best practices

ServiceNow Development & Implementation

  • Lead end-to-end implementation and customization of ServiceNow solutions

  • Develop and configure:

    • Business Rules

    • Script Includes

    • UI Actions, UI Policies, Client Scripts

  • Build integrations using:

    • REST/SOAP APIs

  • Work across ServiceNow modules including:

    • FSO, CSM, CMDB, CSDM

Financial Services Operations (FSO)

  • Design and implement solutions aligned with financial services data models

  • Deliver capabilities across:

    • Dispute management

    • Customer lifecycle management

    • Payments, cards, and loan operations

    • Treasury and claims processing

  • Lead FSO solution architecture and configuration

Agile Delivery & Stakeholder Engagement

  • Work within Agile/Scrum environments (sprint planning, demos, delivery cycles)

  • Collaborate with:

    • Enterprise architecture teams

    • Business stakeholders

    • Development teams

  • Lead requirements gathering and solution workshops

Integration & Platform Management

  • Design and manage integrations with external systems

  • Ensure platform performance, scalability, and compliance

  • Support code reviews, deployment, and environment management

Governance, Risk & Compliance (IRM)

  • Contribute to IRM (Integrated Risk Management) architecture and implementation

  • Support:

    • Risk and compliance modules

    • Vendor risk management

  • Ensure alignment with regulatory frameworks (e.g., GDPR, ISO)

Required Qualifications

  • 10+ years of experience in ServiceNow development and architecture

  • Strong hands-on experience with:

    • ServiceNow FSO (Financial Services Operations)

    • Customer Service Management (CSM)

  • Proven experience leading enterprise ServiceNow implementations

  • Expertise in:

    • JavaScript, HTML, CSS, XML

    • ServiceNow APIs and scripting

  • Strong understanding of:

    • CSDM, CMDB, and data models

    • ITIL and service management frameworks

Certifications (Required / Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Implementation Specialist (FSO / IRM / Risk / Vendor Risk)

  • IRM (Integrated Risk Management) experience and certification preferred

Technical Skills

  • ServiceNow platform architecture and customization

  • REST/SOAP integrations

  • Agile/Scrum delivery methodologies

  • Scripting (JavaScript, AJAX, JSON, AngularJS)

  • Enterprise architecture and solution design

Key Competencies

  • Strong technical leadership and mentoring ability

  • Excellent client-facing and communication skills

  • Advanced analytical and problem-solving capability

  • Ability to manage multiple priorities in complex environments

  • Strong collaboration across distributed/global teams

Ideal Candidate

The ideal candidate will:

  • Have deep expertise in ServiceNow FSO implementations within financial services

  • Be a hands-on architect and technical leader

  • Have experience working on large-scale enterprise transformations

  • Be comfortable leading client-facing engagements

  • Demonstrate strong knowledge of risk, compliance, and governance frameworks

Additional Information

  • Fully remote role

  • Opportunity to work on large-scale digital transformation initiatives

  • Exposure to AI-driven and enterprise platform solutions

 

Technical Lead – ServiceNow | London | CSM, CMDB, ITSM, ITOM Expert

Job Title: Technical Lead – ServiceNow

Location: London, UK (Remote / Hybrid)

Salary: Competitive (based on experience & certifications)

About the Role

We are looking for a highly skilled Technical Lead to drive and oversee technical delivery across the full ServiceNow ecosystem. This individual will act as the senior technical authority across multiple implementations, ensuring best-practice architecture, high-quality delivery, and seamless execution of client engagements.

You will lead technical strategy, run workshops, guide architecture decisions, and work closely with consultants, developers, and clients to ensure the platform is designed, built, and delivered to the highest standard.

This role requires strong hands-on expertise across CSM, CMDB, ITSM, and ITOM, with broader module knowledge being a significant advantage. A Certified Master Architect (CMA) or ServiceNow Certified Technical Architect (CTA) is strongly preferred.

Key Responsibilities

Technical Leadership & Architecture

  • Act as the technical authority across ServiceNow engagements, ensuring architectural best practice.

  • Lead architecture reviews, platform design sessions, and technical governance.

  • Define and maintain technical standards, patterns, and frameworks.

  • Ensure platform scalability, performance, and maintainability.

Client Engagement

  • Lead technical workshops with clients to understand requirements, challenges, and business outcomes.

  • Run roadmap planning sessions and solution design discussions.

  • Translate business goals into technical solutions aligned with ServiceNow best practice.

Delivery Oversight

  • Oversee end-to-end technical delivery across multiple projects.

  • Ensure solution quality, technical integrity, and alignment with client requirements.

  • Review and validate stories, configurations, and custom development.

  • Provide hands-on support for complex configuration, integrations, and troubleshooting.

Team Leadership

  • Guide and mentor developers, technical consultants, and architects.

  • Support skills development, certifications, and capability building within the technical team.

  • Act as an escalation point for complex technical issues.

Collaboration & Continuous Improvement

  • Work closely with engagement managers, solution consultants, and project teams.

  • Contribute to pre-sales, solution proposals, and technical scoping.

  • Stay ahead of new ServiceNow releases, features, and product capabilities.

  • Promote continuous improvement in delivery processes, tools, and methodologies.

Required Skills & Experience

  • Strong technical leadership background within ServiceNow professional services or partner environments.

  • Proven expertise across CSM, CMDB, ITSM, and ITOM (mandatory).

  • Hands-on experience architecting and delivering complex ServiceNow solutions.

  • Strong stakeholder engagement and workshop facilitation skills.

  • Excellent understanding of ServiceNow platform architecture, integrations, and governance.

  • Ability to translate business and technical requirements into scalable solutions.

  • Strong communication, documentation, and presentation skills.

Preferred Qualifications

  • ServiceNow Certified Master Architect (CMA) – ideal.

  • OR Certified Technical Architect (CTA) / Certified Application Architect (CAA) / Certified Implementation Specialist (multiple modules).

  • Additional certifications in ITOM, CSM, CMDB, HRSD, SPM, or other modules.

  • ITIL certification, Agile/Scrum certification, and cloud knowledge (Azure/AWS) are beneficial.

  • Prior experience mentoring technical teams and leading large-scale enterprise implementations.

Ideal Candidate Profile

  • A senior ServiceNow expert with a strong blend of architectural expertise, delivery oversight, and client-facing leadership.

  • Comfortable leading discussions with senior stakeholders and technical teams alike.

  • Passionate about platform excellence, innovation, and raising technical standards.

  • Able to operate autonomously, own complex client problems, and drive outcomes.

 

Software Engineer (TS/SCI CI Poly) | San Diego, Aurora, Annapolis Junction, Alexandria | $DOE | Full-Time Onsite

💻 Software Engineer – TS/SCI CI Poly Required

📍 Locations: San Diego, CA | Aurora, CO | Annapolis Junction, MD | Alexandria, VA
🏢 Onsite: 100% (Active clearance access required)
🎯 Openings: 10 positions available
🕓 Employment: Full-Time | Permanent

🌟 The Opportunity

Join a high-impact federal technology program supporting mission-critical national security initiatives. As a Software Engineer, you’ll work within an elite agile development team using modern frameworks and DevSecOps best practices to design, build, and deliver cutting-edge enterprise systems that protect and advance U.S. interests worldwide.

This is your chance to contribute to an operationally significant program—developing software solutions that enhance data integrity, security, and performance across large-scale environments. You’ll be surrounded by forward-thinking technologists and have access to continual technical training and certifications to help you stay ahead of the curve.

🧠 Key Responsibilities

  • Design, develop, and maintain robust, scalable software solutions in support of national-level mission systems.

  • Collaborate within Agile and SAFe environments, participating in sprint planning, reviews, and retrospectives.

  • Analyze complex system requirements and produce well-structured, efficient, and reusable code.

  • Utilize Behavior Driven Development (BDD) and test automation tools to enhance software reliability and performance.

  • Implement and support DevOps pipelines, leveraging tools like Jenkins and version control systems.

  • Conduct software debugging, optimization, and tuning to ensure high availability and reliability.

  • Author and maintain clear technical documentation and automation scripts to support deployment and testing.

  • Collaborate cross-functionally with system engineers, testers, and architects to ensure end-to-end solution integrity.

🧩 Required Qualifications

  • Active TS/SCI clearance with CI Polygraph (mandatory)

  • Bachelor’s degree in Computer Science or related field (or equivalent relevant experience)

  • Strong Java development experience

  • Experience with one or more of the following:

    • Python, C/C++, SQL, SOAP, WSDL, PERL, PowerShell, VBS, Eclipse, Oracle, Postgres, Jenkins

  • Experience with User Interface (UI) development, HTML/XHTML/XML/XSLT, and database structures

  • Knowledge of both Windows and Linux environments

  • Deep understanding of software engineering principles, algorithms, and secure coding practices

  • Strong communication and problem-solving abilities; comfortable working independently and collaboratively

🚀 Preferred Qualifications

  • Experience with JEE, Tomcat, WebLogic, or JBoss

  • Familiarity with BDD / TDD frameworks (FITNesse, Mockito, Cucumber, Selenium, UFT)

  • Secure software development and Layer 7 Policy implementation experience

  • Hands-on experience with Scaled Agile Framework (SAFe) or Agile Developer practices (Pair Programming, Refactoring, ATDD)

  • Background in requirements decomposition, trade-off analysis, and systems integration

  • SAFe Agilest Certification or prior experience in Agile teams preferred

💼 Benefits & Perks

  • Competitive total compensation package

  • 3 weeks Paid Time Off + 11 Federal Holidays

  • Medical, Dental, Vision, Life, and Disability insurance

  • 401(k) with up to 4% match + annual profit sharing

  • Relocation assistance available

  • Continuous technical training and certification support

  • Opportunity to work on mission-critical national programs with emerging technology stacks

🎯 Candidate Snapshot

  • Experience: 7–10 years in software development (enterprise or government systems)

  • Education: Bachelor’s in Computer Science or equivalent experience

  • Security Clearance: TS/SCI w/ CI Poly (active)

  • Work Environment: 100% onsite – secure facility access required

  • Travel: None

This is a career-defining opportunity for software engineers seeking to apply their technical expertise toward high-impact, classified initiatives that shape the future of national defense and intelligence. If you thrive in fast-paced, mission-driven environments and value continuous learning — this is the role for you.

 

ServiceNow Business Analyst | Remote (PST/MST) | $80K–$130K | ITSM, ITOM, CSM | Digital Transformation

💼 ServiceNow Business Analyst – PST/MST Time Zones

📍 Remote (must be based in PST or MST, Chandler, AZ preferred)
📅 Full-time | Mid-Level | Reports to SVP Technology

💰 Salary: $80,000 – $130,000 base + partial relocation (contract or contract-to-hire available)
✨ Benefits: Medical, Dental, Vision, Life Insurance, Retirement, Equity, PTO, Work From Home

🚀 About the Role

We’re seeking a ServiceNow Business Analyst who thrives at the intersection of business needs and technical solutions. This is a newly created role designed for someone with strong ServiceNow experience, excellent stakeholder skills, and the ability to collaborate with offshore teams.

As the bridge between business and technology, you’ll translate complex requirements into actionable solutions, optimize workflows, and ensure ServiceNow delivers maximum value. If you’re passionate about ITSM, digital transformation, and enabling teams through smarter processes—this role is for you.

🛡️ Key Responsibilities

  • Requirements Gathering: Partner with stakeholders to capture and document ServiceNow business requirements.

  • Process Mapping: Analyze workflows, identify improvements, and design streamlined solutions.

  • Solution Design: Collaborate with developers and architects to ensure technical alignment with business goals.

  • User Stories & Documentation: Create detailed stories, process flows, and use cases.

  • Configuration Support: Assist in building and refining ServiceNow modules (ITSM, ITOM, CSM, CMDB).

  • Testing & UAT: Coordinate and support user acceptance testing to validate solutions.

  • Continuous Improvement: Identify and implement enhancements for performance and usability.

  • Training & Support: Provide training and adoption support for new features and processes.

  • Change Management: Support upgrades, enhancements, and rollouts with clear communication.

🎯 Required Qualifications

  • 5+ years as a Business Analyst, with at least 3 years in ServiceNow.

  • Strong knowledge of ITSM, ITOM, CSM, and CMDB.

  • Skilled in writing user stories, workflows, and documentation.

  • Experience collaborating with offshore teams (flexibility for early/late calls required).

  • Excellent verbal/written communication and stakeholder engagement skills.

  • US Citizen or Green Card Holder only.

  • ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (CBAP, IIBA) preferred.

  • ITIL framework knowledge strongly valued.

✅ Preferred Qualifications

  • Experience in Healthcare or SLED environments.

  • Agile/Scrum background (sprint planning, retrospectives, stand-ups).

  • Knowledge of ServiceNow integrations (REST/SOAP).

  • Familiarity with CSM features (Case Management, Knowledge Mgmt, Omnichannel).

  • Hands-on with Flow Designer, Virtual Agent, Performance Analytics.

  • Experience in data migration/integration projects.

  • Awareness of cloud technologies (AWS, Azure) and their ServiceNow integrations.

📌 Interview Process

  1. Recruiter Phone Screen – 30 minutes

  2. Technology Director Interview – 30 minutes

  3. HR Interview – 30 minutes

🌟 Why Join?

  • Competitive pay & benefits 💰 – comprehensive salary and perks.

  • Career growth 🚀 – work on impactful ServiceNow projects with cutting-edge tools.

  • Collaborative culture 💡 – join a supportive, innovative, and dynamic team.

  • Flexibility 🌍 – remote role with up to 40% travel.

 

Salesforce Solution Architect | Health Cloud & OmniStudio | Toronto, Canada (Hybrid)

Salesforce Solution Architect

📍 Location: Toronto, Ontario, Canada (Hybrid – 3 Days Onsite)
💼 Employment Type: Full-Time
💰 Salary Range: $105,200 – $175,300 USD (commensurate with experience)
🎁 Benefits: Full benefits package including health & wellbeing perks. No relocation assistance or bonus.
🛂 Visa Sponsorship: Not available
🔐 Security Clearance Required: No

Step Into Innovation – Architect the Future of Patient Services

Join a purpose-driven, tech-forward healthcare organization on a mission to redefine patient experience through data, AI, and bold innovation. We're seeking a Salesforce Solution Architect who will play a pivotal role in designing and implementing cutting-edge Salesforce Health Cloud solutions that support patient journeys, improve outcomes, and drive operational excellence.

As a technical leader on the Patient Services Architecture team, you’ll bridge complex business needs with robust, scalable technology. If you're excited about transforming healthcare through smart systems and human-first experiences — this is your opportunity to make a lasting impact.

What You’ll Do

  • Lead the architecture and implementation of Salesforce Health Cloud solutions tailored to large-scale Patient Support Programs (PSPs).

  • Define, document, and communicate technical designs and architecture blueprints to cross-functional stakeholders.

  • Drive seamless integration with platforms such as Snowflake, Informatica, AWS S3, Python, and other healthcare services (e.g., Benefits Verification, Co-Pay).

  • Oversee solution design aligned with enterprise standards and regulatory compliance (GxP, HIPAA, GDPR).

  • Deliver Proof of Concepts (PoCs) to validate and iterate new ideas rapidly.

  • Continuously enhance system performance, simplify architecture, and identify reusable components.

  • Collaborate globally with product teams, developers, and enterprise architects.

  • Maintain documentation including C4 models and solution roadmaps.

What You Bring

Required Skills & Experience:

  • Bachelor’s degree in a relevant field.

  • Salesforce certifications (Application and/or System Architect) strongly preferred.

  • Proven hands-on experience with Salesforce Health Cloud, OmniStudio, OmniScripts, Data Raptors, and complex patient workflows.

  • Deep knowledge of FHIR integration, data privacy, and consent management.

  • Strong understanding of cloud platforms and APIs (Snowflake, AWS, Informatica, Python).

  • Demonstrated ability to lead architecture design, articulate technical vision, and influence cross-functional teams.

  • Experience with agile methodologies and DevOps best practices.

  • Excellent communication skills – both technical and business-facing.

Nice to Haves:

  • Industry knowledge in life sciences or pharma.

  • Familiarity with Veeva, Salesforce Marketing Cloud, Advanced Therapy Management.

  • Experience with Microsoft PowerBI/Tableau and AI/ML capabilities.

  • Experience using tools like AutoRabbit, GitHub, Terraform.

  • Understanding of C4 architecture modeling.

  • Data masking, anonymization, and encryption experience.

Why Join Us?

  • 💡 Lead Innovation – Influence major technical decisions in next-gen healthcare platforms.

  • 🌍 Global Impact – Your work will directly enhance patient experience and health outcomes.

  • 🚀 Career Growth – Endless opportunities to advance, laterally or vertically, across a global organization.

  • 💼 Comprehensive Benefits – Health and wellbeing programs for you and your family.

  • 🧠 Future-Ready Tech – Work with AI, cloud-native platforms, and advanced data analytics.

Our Commitment to Diversity & Inclusion

We value the unique perspectives each individual brings to our team. We are committed to building a workplace that reflects the diverse communities we serve. If you require accommodation at any stage of the recruitment process, please let us know – we’re happy to help.

Progress is powered by people. Be the architect of better.
Apply now and let’s build something extraordinary — together.

 

Technical Lead – eCommerce & Licensing Monetization | $121K–$190K + Bonus & Stock | Hybrid CO or DE

Technical Lead – eCommerce Licensing Monetization

📍 Locations: Colorado Springs, CO or Wilmington, DE (Hybrid: 3 days onsite – Tue, Wed, Thu / 2 days remote – Mon, Fri)
💼 Employment Type: Full-time
💵 Compensation: $121,600 – $190,000 per year (plus bonus, stock eligibility, and full benefits)

About the Role

Are you passionate about solving complex challenges at the intersection of software licensing, eCommerce, and enterprise systems? This is an exciting opportunity to lead the design and implementation of scalable solutions that drive how software is licensed, monetized, and delivered across SaaS, subscription, and on-premise platforms.

As a Technical Lead, you’ll collaborate with product, enterprise architecture, and IT teams to ensure strategies align with business goals, while mentoring development teams and championing best practices.

Key Responsibilities

  • Lead the design and implementation of software licensing and entitlement solutions for SaaS, subscription, and on-premise products.

  • Act as the technical authority for license monetization systems, ensuring compliance with enterprise architecture, security, and integration standards.

  • Partner with product teams, architects, and IT stakeholders to align licensing and entitlement strategies with business objectives.

  • Drive end-to-end integration with ERP systems and customer-facing eCommerce platforms.

  • Translate business requirements into technical architectures and detailed solution designs.

  • Mentor development teams, promote engineering excellence, and ensure consistency in solution delivery.

  • Communicate technical concepts effectively to both technical and non-technical stakeholders.

Qualifications

Required:

  • Bachelor’s degree in Computer Science or related field (or equivalent experience).

  • 8+ years’ strong foundation in computer science principles, data structures, and algorithms.

  • 3+ years’ backend development experience with JavaScript/TypeScript (Node.js); Angular experience is a plus.

  • 3+ years’ experience with AWS services (API Gateway, IAM, S3, caching).

  • 2+ years in a technical lead role guiding medium to large development teams.

  • Expertise in software licensing models, entitlement systems, and eCommerce integrations.

  • Familiarity with Agile/Scrum methodologies.

  • Strong stakeholder management, communication, and documentation skills.

Nice to Have:

  • Experience designing API integrations for enterprise platforms.

  • Exposure to frontend frameworks (Angular, React).

  • Background in healthcare or SaaS-related industries.

Skills & Certifications

  • Agile / Scrum

  • Software Licensing & Entitlement Systems

  • AWS

  • Node.js

  • eCommerce Platforms

  • API Integration

  • Enterprise Systems

Compensation & Benefits

💵 Salary Range: $121,600 – $190,000 per year (based on location, skills, and experience)
🎯 Bonus Eligible: Yes
📈 Stock Options: Yes
🩺 Benefits: Comprehensive package including healthcare, retirement plans, paid time off, and more

👉 Ready to lead the future of software licensing and eCommerce monetization?
Apply now and help shape scalable, secure, and impactful solutions that drive business growth.

 

.NET Backend Developer | €4,354–€6,218 + 13th-Month Bonus | Hybrid Utrecht, Netherlands

.NET Backend Developer

📍 Location: Utrecht, Netherlands (Hybrid)
💼 Employment Type: Full-time
💵 Salary: €4,354 – €6,218 gross per month + 13th-month bonus
🎯 Level: Mid-Senior | 5+ years’ experience

About the Role

We’re looking for a .NET Backend Developer who’s passionate about creating scalable, high-performance applications. You’ll play a key role in developing and optimizing backend solutions that power advanced real estate technology products. Working within a Business DevOps team, you’ll collaborate closely with designers, developers, and stakeholders to ensure seamless integration and delivery of innovative digital solutions.

This is a chance to shape the digital backbone of an industry-leading product, driving both technical excellence and customer impact.

What You’ll Do

  • Design, build, and maintain backend .NET applications.

  • Develop and consume APIs for seamless data exchange.

  • Optimize performance, scalability, and security across backend systems.

  • Work with databases to ensure efficient integration and data management.

  • Collaborate with cross-functional teams in a DevOps environment.

  • Stay current with cloud innovations and the latest .NET technologies.

  • Support the integration of frontend and backend systems for a hybrid valuation product.

What We’re Looking For

Must-Have:

  • Bachelor’s degree in Computer Science, IT, or related field.

  • 5+ years’ experience in object-oriented programming.

  • Strong proficiency in .NET technologies.

  • Hands-on experience building cloud-native applications using Docker, Kubernetes, and AWS, Azure, or GCP.

  • Strong problem-solving ability and proactive approach.

  • Ability to work effectively in an Agile DevOps environment.

Nice-to-Have:

  • Cloud certifications (AWS, Azure, GCP).

  • Experience with React.

  • Familiarity with authentication solutions and scalable system design.

What We Offer

  • 💶 Competitive Salary: €4,354 – €6,218 gross per month

  • 🎁 Bonus: 13th-month bonus included

  • 🌴 Time Off: 37 vacation days per year

  • 🏦 Pension Plan: Premium pension scheme (only 4% employee contribution)

  • 💻 Tech Essentials: Choose your laptop & phone, or receive €30/month reimbursement

  • 🚆 Commuting Support: €0.23/km allowance or fully reimbursed NS Business Card

  • 🏡 Hybrid Work: Flexible home-office days + €2.40 daily allowance for remote work

  • 📚 Professional Growth: €1,500 annual training budget

  • 🩺 Insurance Discounts: Up to 10% off health insurance

Ideal Candidate

You’re a forward-thinking developer who thrives on building high-performance backend systems. You’re not only technically skilled but also adaptable, collaborative, and eager to explore new technologies. Your work ensures secure, scalable, and efficient systems that deliver measurable impact in the real estate industry.

👉 Ready to shape the future of real estate tech? Apply now and bring your .NET expertise to an innovative, collaborative environment.

 

CRM / Salesforce Solution Architect – Health Cloud & OmniStudio | Patient Support Services | $150K–$175K | Morristown, NJ or Cambridge, MA

CRM/Salesforce Solution Architect – Patient Support Services – Health Cloud/Omnistudio

📍 Location: Morristown, NJ (Hybrid – 3 Days Onsite) or Cambridge, MA
💼 Employment Type: Full-Time
💲 Salary Range: $150,000 – $175,000 USD (commensurate with experience)
🎁 Benefits: Full healthcare, wellness programs, generous parental leave, retirement plans, and career development opportunities
🚚 Relocation: Not available
🛂 Visa Sponsorship: Not available
✈️ Travel: Occasional

Architect the Future of Patient Experience

If you’re a Salesforce CRM expert passionate about improving lives through better healthcare technology, this role offers the perfect opportunity to combine technical mastery with meaningful impact. As a CRM Solution Architect for Patient Support Services, you’ll design, lead, and deliver enterprise-grade solutions that transform how patients connect, receive care, and stay engaged throughout their healthcare journey.

In this high-visibility role, you’ll collaborate across business, technology, and partner teams to ensure solutions are scalable, secure, and fully aligned with organizational goals—while making a measurable difference for patients.

What You’ll Do

  • Lead Solution Design – Architect and implement Salesforce Health Cloud solutions for large-scale Patient Support Programs (PSPs)

  • Enhance Patient Journeys – Define technology strategies for case management, engagement tools, and integrated partner services (e.g., benefits verification, co-pay programs)

  • Integrate & Optimize – Oversee integrations with platforms such as Snowflake, Informatica, AWS S3, and Python-based services

  • Drive Best Practices – Ensure architecture aligns with enterprise standards, compliance requirements (HIPAA, GDPR, GxP), and security protocols

  • Proof of Concept Leadership – Run PoCs to validate solution feasibility, presenting findings to stakeholders

  • Improve Performance – Streamline architecture for reusability, scalability, and cost efficiency

  • Collaborate Globally – Work closely with enterprise architects, cross-functional teams, and project managers to deliver robust, compliant solutions

  • Documentation & Roadmaps – Maintain architecture diagrams, solution blueprints, and technology roadmaps

What You Bring

Must-Have Qualifications

  • 5+ years architecting Salesforce solutions with a focus on OmniStudio

  • Proven track record in Salesforce Health Cloud design and implementation

  • Strong experience with Integration Procedures, OmniScripts, and Data Raptors

  • In-depth understanding of FHIR data integrations, data privacy, and consent management

  • Bachelor’s degree in a relevant field

  • Exceptional communication skills for both technical and non-technical audiences

  • Knowledge of encryption, data masking, and anonymization techniques

  • Agile methodology experience and ability to work across global time zones

Preferred Experience

  • Salesforce certifications (Application Architect, System Architect)

  • Exposure to Marketing Cloud, Veeva, Service Cloud Voice, Advanced Therapy Management

  • Familiarity with AWS, Azure, Snowflake, Tableau, PowerBI, AI/ML solutions

  • Experience with DevOps tools like AutoRabbit, GitHub, Terraform

  • Background in life sciences or pharma data architecture

Why You’ll Love This Role

  • 💡 Innovative Environment – Work on cutting-edge CRM and cloud solutions that directly improve patient care outcomes

  • 🌍 Meaningful Impact – Your designs will help patients navigate complex healthcare systems with ease and confidence

  • 📈 Career Growth – Opportunities for advancement, cross-functional projects, and skill expansion

  • 🧑‍🤝‍🧑 Supportive Culture – Join a diverse, inclusive, and globally connected team

  • 🏥 Comprehensive Benefits – Full healthcare coverage, wellness programs, at least 14 weeks’ gender-neutral parental leave, and retirement plans

The Ideal Candidate

You’re a hands-on Salesforce architect with deep Health Cloud and OmniStudio experience, a passion for building patient-first solutions, and the ability to work seamlessly between business requirements and technical execution.

 

Data Engineer | Azure, Databricks, Python, SQL, Spark | Hybrid – Netherlands (€3,500–€5,000/month)

Data Engineer

📍 Location: Eindhoven area or Randstad, Netherlands (Hybrid – 3 office days / 2 home days)
💼 Employment Type: Full-time
💵 Salary: €3,500 – €5,000 per month (€45,360 – €64,800 annually)
🎯 Experience Level: Mid-level | 2–3 years’ experience

About the Role

Do you love working with data — from digging into sources and writing clean ingestion scripts to ensuring a seamless flow into a data lake? As a Data Engineer, you’ll design and optimize data pipelines that transform raw information into reliable, high-quality datasets for enterprise clients.

You’ll work with state-of-the-art technologies in the cloud (Azure, Databricks, Fabric) to build solutions that deliver business-critical value. In this role, data quality, stability, and monitoring are key — because the pipelines you create will be used in production environments.

Key Responsibilities

  • Develop data connectors and processing solutions using Python, SQL, and Spark.

  • Define validation tests within pipelines to guarantee data integrity.

  • Implement monitoring and alerting systems for early issue detection.

  • Take the lead in troubleshooting incidents to minimize user impact.

  • Collaborate with end users to validate and continuously improve solutions.

  • Work within an agile DevOps team to build, deploy, and optimize pipelines.

Requirements

  • 🎓 Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field.

  • 2–3 years of relevant experience in data ingestion and processing.

  • Strong knowledge of SQL, Python, and Spark.

  • Familiarity with container environments (e.g., Kubernetes).

  • Experience with Azure Data Factory, Databricks, or Fabric is a strong plus.

  • Experience with data model management and dashboarding (e.g., PowerBI) preferred.

  • Team player with strong communication skills in Dutch and English.

  • Familiarity with enterprise data platforms and data lakes is ideal.

What We Offer

  • 💶 Salary: €3,500 – €5,000 per month

  • 🌴 26 vacation days

  • 🚗 Lease car or mobility budget (€600)

  • 💻 Laptop & mobile phone

  • 💸 €115 monthly cost allowance

  • 🏦 50% employer contribution for health insurance

  • 📈 60% employer contribution for pension scheme

  • 🎯 Performance-based bonus

  • 📚 Training via in-house Academy (hard & soft skills)

  • 🏋️ Free use of on-site gym

  • 🌍 Hybrid work model (3 days in office, 2 days at home)

  • 🤝 Start with a 12-month contract, with option to move to indefinite after evaluation

Ideal Candidate

You are a hands-on data engineer who enjoys data wrangling and building robust pipelines. You take pride in seeing your code run smoothly in production and know how to troubleshoot quickly when issues arise. With strong technical skills in SQL, Python, and Spark, plus familiarity with cloud platforms like Azure, you’re ready to contribute to impactful enterprise projects.

👉 Ready to make data flow seamlessly and create business value? Apply now to join a passionate, innovation-driven team.

 

Embedded Software Engineer (Mid–Lead) | DoD Secret Clearance | Camden, NJ | $90K–$155K

Job Title: Embedded Software Engineer (Mid-Level, Senior, or Lead)

Location: Camden, New Jersey, United States
Clearance Required: Active U.S. Department of Defense (DoD) Secret Clearance
Salary Range:

  • Mid-Level: $90,000 – $120,000

  • Senior-Level: $105,000 – $140,000

  • Lead-Level: $120,000 – $155,000
    Relocation Assistance: Available for qualified candidates
    Employment Type: Full-time
    Benefits: Full benefits package
    Schedule: 9/80 (every other Friday off)

Overview:

A leading defense technology organization is seeking Embedded Software Engineers across multiple experience levels—Mid-Level, Senior, and Lead—to support mission-critical software development within C5 and Cyber Solution Centers. These roles offer the opportunity to work on high-impact embedded systems projects, helping shape strategic technology direction while contributing as part of an Agile Scrum team.

Depending on your level of experience, you will be expected to lead development teams, serve as a subject matter expert, or contribute significantly to software development and integration efforts. All engineers will be involved in full SDLC phases, including design, implementation, testing, and deployment.

Key Responsibilities (Vary by Experience Level):

  • Lead or contribute to embedded software development using modern C++ and Python

  • Analyze, design, develop, integrate, and test embedded software for mission-critical systems

  • Participate in Agile planning, task prioritization, and sprint execution

  • Develop software test plans, documentation, and procedures

  • Perform root-cause analysis and implement reliable solutions

  • Model system designs using UML tools like IBM Rhapsody or MagicDraw/Cameo

  • Interface closely with hardware engineers to define integration points

  • Participate in peer reviews, design sessions, and defect tracking

  • For Lead roles: manage task assignments, track project performance using EVMS, and provide technical leadership across teams

Required Qualifications:

  • U.S. Citizenship and Active DoD Secret Clearance

  • Bachelor’s or Master’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related discipline

  • Varying years of experience based on level:

    • Mid-Level: 2–5 years

    • Senior-Level: 6+ years

    • Lead-Level: 10+ years

  • Strong proficiency in C++

  • Experience working with RTOS (e.g., Green Hills Integrity, VxWorks)

  • Strong oral and written communication skills

Preferred Skills (All Levels):

  • Experience with object-oriented design and software modeling (IBM Rhapsody, MagicDraw/Cameo)

  • Hands-on development of device drivers and Board Support Packages (BSPs)

  • Familiarity with Information Assurance and/or cryptography

  • Exposure to NSA Type 1 certification, DO-178, or other safety/security standards

  • Knowledge of Earned Value Management Systems (EVMS) (especially for senior/lead roles)

Additional Information:

  • Visa Sponsorship: Not available

  • Interview Travel: Reimbursed

  • Bonus: Not eligible

  • Overtime: Not eligible

We are actively hiring for multiple roles—if you're a strong Embedded Software Engineer ready for your next challenge, whether at a mid, senior, or lead level, we want to hear from you.

 

Product Owner – Commercial Auto Insurance | Toronto, ON

Product Owner - Commercial Lines, Auto
Location: Toronto, Ontario, Canada
Flexible work-from-home days

Job Summary

A leading insurance provider is seeking a Product Owner - Commercial Lines, Auto to take ownership of its Auto Insurance Platform. This role involves driving product development, enhancing platform capabilities, and ensuring alignment with business needs and customer expectations. Reporting to the Chief Underwriting Officer, the successful candidate will work closely with stakeholders and development teams to deliver high-quality products and services.

This is a hybrid work opportunity based in Toronto, ON.

Key Responsibilities:

  • Develop a deep understanding of the market, competitors, and customer needs to inform product strategy and priorities.

  • Collaborate with stakeholders, including business users and internal teams, to gather feedback and define product features.

  • Prioritize and maintain the product backlog based on business value, customer impact, and regulatory requirements.

  • Conduct backlog grooming sessions and ensure alignment with business goals.

  • Work closely with Technical Underwriting and other teams to reflect priorities in the product roadmap.

  • Continuously evaluate and reprioritize based on business needs and customer insights.

  • Clearly communicate backlog prioritization rationale to stakeholders.

  • Conduct user testing and gather feedback to improve platform usability and functionality.

  • Break down high-level epics into manageable user stories, ensuring stakeholder requirements are met.

  • Monitor product performance, identify areas for improvement, and implement updates.

  • Act as a subject matter expert for the insurance platform, providing guidance to internal teams and stakeholders.

Required Qualifications:

  • Bachelor’s degree and 8+ years of experience in Commercial Auto Insurance.

  • Proven experience as a Product Owner in the Commercial Insurance sector.

  • Strong understanding of Commercial Auto Insurance products and services.

  • Experience working in an Agile development environment.

  • Strong analytical, problem-solving, and communication skills.

  • Ability to manage multiple priorities and work independently.

Preferred Qualifications:

  • Experience working with Guidewire software platform.

  • Knowledge of industry regulations and evolving market trends.

Why Join Us?

  • Diversity & Inclusion: A collaborative and inclusive work culture where diversity of thought is valued.

  • Comprehensive Benefits: A robust health and benefits plan tailored to employees’ needs.

  • Work-Life Balance: Minimum four weeks of vacation per year and four personal days annually.

  • Professional Growth: Access to training and development opportunities.

  • Community Engagement: Commitment to corporate social responsibility and community support.

Additional Information:

  • Location: Toronto, ON (Hybrid Work)

  • Relocation Assistance: Not available

  • Visa Sponsorship: Not available

This is an exciting opportunity for a motivated Product Owner to drive meaningful change in the Commercial Auto Insurance sector. If you are passionate about developing innovative products that meet customer needs, we encourage you to apply!

 

Global Process Lead - Kinaxis CoE | Supply Chain Transformation | Remote/Hybrid

Position: Global Process Lead - Kinaxis CoE

Location: Fully remote (if outside 50 miles of Beachwood, OH); Hybrid (3 days in-office, 2 days remote) for candidates within 50 miles of Beachwood, OH
Employment Type: Full-Time

Position Overview

The Global Process Lead will be a key contributor to a supply chain digital transformation, focusing on the deployment and adoption of the Kinaxis end-to-end concurrent planning solution across the organization. This role involves supporting the solution design, training, and user adoption of advanced planning tools across multiple businesses and departments, helping to align processes and deliver profitable growth through supply chain efficiency.

Key Responsibilities

  • Support the design and deployment of the Kinaxis solution across the organization, ensuring standardization across all businesses.

  • Act as gatekeeper on the central governance board for key functionalities, managing the improvement pipeline.

  • Partner with business stakeholders to identify pain points, troubleshoot planning issues, and propose long-term solutions.

  • Lead solution design efforts for MTO, MTS, CTO, ETO global templates and participate in implementation cycles.

  • Develop playbooks and best practice documentation to ensure consistency and process adherence.

  • Conduct training sessions, "show and tell" events, and ensure that end-users are equipped to efficiently run their processes.

  • Support global design efforts and ensure that key design decisions in the end-to-end planning process are standardized.

  • Prioritize requests, confirm requirements, and develop/enhance processes using best practice solutions.

  • Support fit-gap analysis for new businesses and assist with solution design for long-term improvements.

  • Travel up to 10-25% domestically and internationally, as needed by business requirements.

Required Qualifications

  • Bachelor’s degree from an accredited institution.

  • At least 7 years of experience in Supply Chain Planning or Operations Management (Demand Planning, Supply & Capacity Planning, Production Planning, Materials Management, Inventory Management, Supplier Collaboration).

  • U.S. work authorization (no sponsorship available).

Preferred Qualifications

  • Experience with advanced planning tools like Kinaxis RapidResponse, SAP APO/IBP, or O9 solutions.

  • Familiarity with ERP systems (SAP ECC, S4, Oracle).

  • Experience with large-scale supply chain transformation projects.

  • Proven track record in driving user adoption for new system implementations.

  • Deep understanding of end-to-end supply chain processes, from planning to execution and SIOP.

  • Project Management experience, preferably using Agile or Scrum methodology.

Compensation

  • Base Salary Range: $120,075 to $176,110

This position offers an exciting opportunity to be part of a dynamic team shaping the future of supply chain management. The role blends strategic leadership with hands-on solution implementation to drive transformation across the global organization.