Salesforce Solution Architect | Health Cloud & OmniStudio | Toronto, Canada (Hybrid)

Salesforce Solution Architect

📍 Location: Toronto, Ontario, Canada (Hybrid – 3 Days Onsite)
💼 Employment Type: Full-Time
💰 Salary Range: $105,200 – $175,300 USD (commensurate with experience)
🎁 Benefits: Full benefits package including health & wellbeing perks. No relocation assistance or bonus.
🛂 Visa Sponsorship: Not available
🔐 Security Clearance Required: No

Step Into Innovation – Architect the Future of Patient Services

Join a purpose-driven, tech-forward healthcare organization on a mission to redefine patient experience through data, AI, and bold innovation. We're seeking a Salesforce Solution Architect who will play a pivotal role in designing and implementing cutting-edge Salesforce Health Cloud solutions that support patient journeys, improve outcomes, and drive operational excellence.

As a technical leader on the Patient Services Architecture team, you’ll bridge complex business needs with robust, scalable technology. If you're excited about transforming healthcare through smart systems and human-first experiences — this is your opportunity to make a lasting impact.

What You’ll Do

• Lead the architecture and implementation of Salesforce Health Cloud solutions tailored to large-scale Patient Support Programs (PSPs).

• Define, document, and communicate technical designs and architecture blueprints to cross-functional stakeholders.

• Drive seamless integration with platforms such as Snowflake, Informatica, AWS S3, Python, and other healthcare services (e.g., Benefits Verification, Co-Pay).

• Oversee solution design aligned with enterprise standards and regulatory compliance (GxP, HIPAA, GDPR).

• Deliver Proof of Concepts (PoCs) to validate and iterate new ideas rapidly.

• Continuously enhance system performance, simplify architecture, and identify reusable components.

• Collaborate globally with product teams, developers, and enterprise architects.

• Maintain documentation including C4 models and solution roadmaps.

What You Bring

Required Skills & Experience:

• Bachelor’s degree in a relevant field.

• Salesforce certifications (Application and/or System Architect) strongly preferred.

• Proven hands-on experience with Salesforce Health Cloud, OmniStudio, OmniScripts, Data Raptors, and complex patient workflows.

• Deep knowledge of FHIR integration, data privacy, and consent management.

• Strong understanding of cloud platforms and APIs (Snowflake, AWS, Informatica, Python).

• Demonstrated ability to lead architecture design, articulate technical vision, and influence cross-functional teams.

• Experience with agile methodologies and DevOps best practices.

• Excellent communication skills – both technical and business-facing.

Nice to Haves:

• Industry knowledge in life sciences or pharma.

• Familiarity with Veeva, Salesforce Marketing Cloud, Advanced Therapy Management.

• Experience with Microsoft PowerBI/Tableau and AI/ML capabilities.

• Experience using tools like AutoRabbit, GitHub, Terraform.

• Understanding of C4 architecture modeling.

• Data masking, anonymization, and encryption experience.

Why Join Us?

• 💡 Lead Innovation – Influence major technical decisions in next-gen healthcare platforms.

• 🌍 Global Impact – Your work will directly enhance patient experience and health outcomes.

• 🚀 Career Growth – Endless opportunities to advance, laterally or vertically, across a global organization.

• 💼 Comprehensive Benefits – Health and wellbeing programs for you and your family.

• 🧠 Future-Ready Tech – Work with AI, cloud-native platforms, and advanced data analytics.

Our Commitment to Diversity & Inclusion

We value the unique perspectives each individual brings to our team. We are committed to building a workplace that reflects the diverse communities we serve. If you require accommodation at any stage of the recruitment process, please let us know – we’re happy to help.

Progress is powered by people. Be the architect of better.
Apply now and let’s build something extraordinary — together.

Information Systems Security Engineer (ISSE) & Information Systems Security Officer (ISSO) | TS/SCI FS Poly | $220K–$260K | Annapolis Junction, MD

Job Title: Information Systems Security Engineer (ISSE) & Information Systems Security Officer (ISSO)
Location: Annapolis Junction, Maryland (100% Onsite)
Clearance Required: TS/SCI with Full Scope Polygraph (FS Poly)
Compensation: $220,000 – $260,000 base salary
Employment Type: Full-time
Relocation Assistance: Possible for ideal candidate
Benefits: Full benefits offered
Visa Candidates: Not considered

Overview:

We are hiring two experienced cybersecurity professionals for an exciting and mission-critical government program based in Annapolis Junction, MD. Both roles require active TS/SCI with Full Scope Poly (poly must be within the past 5 years and from a Maryland Intelligence Customer). While both positions are integral to the security posture of the program, each requires a different focus, background, and certification path.

1. Information Systems Security Engineer (ISSE)

Role ID: 727
Seniority Level: Mid to Senior
Clearance: TS/SCI w/ FS Poly (mandatory)
Certifications Required:

• CISSP (Required)

• ISSEP (Preferred or willing to obtain during crossover if CISSP has been held for 2+ years)

Key Responsibilities:

• Develop and implement system security designs and architectures for complex, large-scale systems.

• Lead security risk assessment and mitigation throughout the system development lifecycle.

• Conduct system security planning, vulnerability testing, and compliance verification.

• Analyze and implement secure communication protocols, encryption tools, and secure OS configurations.

• Collaborate with engineers across integration, testing, and development teams to ensure compliance with classified information handling.

• Use tools such as Nessus, NMAP, Wireshark for threat identification and remediation.

• Support RMF, risk management activities, and IA (Information Assurance) processes.

Preferred Experience:

• Bachelor’s or Master’s in Cybersecurity, Information Assurance, or related field.

• Experience with Defense-in-Depth principles, secure software architecture, and penetration testing tools.

• Proficient in scripting languages and secure configuration management.

2. Information Systems Security Officer (ISSO)

Role ID: 643
Seniority Level: Mid to Senior
Clearance: TS/SCI w/ FS Poly (mandatory)
Certifications Required:

• IAT Level II or IAM Level II certification (Required)

• Examples: Security+ CE, CASP+, CISSP, CISM, or similar

Key Responsibilities:

• Act as ISSO for a large-scale software development and IT operations program.

• Enforce security policies and maintain operational security posture of systems.

• Manage documentation for system Certification & Accreditation (C&A) and Security Plans (SSPs).

• Conduct vulnerability remediation, IAVA compliance, and configuration management for system security.

• Support day-to-day information system operations, network security, and audit readiness.

• Coordinate with ISSM and other security stakeholders to ensure secure system integration and lifecycle support.

Preferred Experience:

• 10+ years as an ISSO in complex, standalone, or connected environments.

• Experience maintaining SSPs, performing incident response, and managing vulnerability scans.

• Familiarity with tools supporting IAVA management, CM, and system auditing.

• Bachelor’s degree in a related field and 12+ years of overall security experience preferred.

Ideal Candidate Profile (Both Roles):

• Must hold a current FS Poly with the Maryland Intelligence Customer (within the past 5 years).

• No prior CCAs (Counterintelligence Concerns).

• Excellent verbal/written communication skills and team collaboration.

• Strong commitment to best practices and high-integrity security operations.

Additional Notes:

• Both roles are 100% onsite in Annapolis Junction, MD.

• Do not repost these positions.

• Candidates must be U.S. Citizens with an active TS/SCI with Full Scope Polygraph.

CRM / Salesforce Solution Architect – Health Cloud & OmniStudio | Patient Support Services | $150K–$175K | Morristown, NJ or Cambridge, MA

CRM/Salesforce Solution Architect – Patient Support Services – Health Cloud/Omnistudio

📍 Location: Morristown, NJ (Hybrid – 3 Days Onsite) or Cambridge, MA
💼 Employment Type: Full-Time
💲 Salary Range: $150,000 – $175,000 USD (commensurate with experience)
🎁 Benefits: Full healthcare, wellness programs, generous parental leave, retirement plans, and career development opportunities
🚚 Relocation: Not available
🛂 Visa Sponsorship: Not available
✈️ Travel: Occasional

Architect the Future of Patient Experience

If you’re a Salesforce CRM expert passionate about improving lives through better healthcare technology, this role offers the perfect opportunity to combine technical mastery with meaningful impact. As a CRM Solution Architect for Patient Support Services, you’ll design, lead, and deliver enterprise-grade solutions that transform how patients connect, receive care, and stay engaged throughout their healthcare journey.

In this high-visibility role, you’ll collaborate across business, technology, and partner teams to ensure solutions are scalable, secure, and fully aligned with organizational goals—while making a measurable difference for patients.

What You’ll Do

• Lead Solution Design – Architect and implement Salesforce Health Cloud solutions for large-scale Patient Support Programs (PSPs)

• Enhance Patient Journeys – Define technology strategies for case management, engagement tools, and integrated partner services (e.g., benefits verification, co-pay programs)

• Integrate & Optimize – Oversee integrations with platforms such as Snowflake, Informatica, AWS S3, and Python-based services

• Drive Best Practices – Ensure architecture aligns with enterprise standards, compliance requirements (HIPAA, GDPR, GxP), and security protocols

• Proof of Concept Leadership – Run PoCs to validate solution feasibility, presenting findings to stakeholders

• Improve Performance – Streamline architecture for reusability, scalability, and cost efficiency

• Collaborate Globally – Work closely with enterprise architects, cross-functional teams, and project managers to deliver robust, compliant solutions

• Documentation & Roadmaps – Maintain architecture diagrams, solution blueprints, and technology roadmaps

What You Bring

Must-Have Qualifications

• 5+ years architecting Salesforce solutions with a focus on OmniStudio

• Proven track record in Salesforce Health Cloud design and implementation

• Strong experience with Integration Procedures, OmniScripts, and Data Raptors

• In-depth understanding of FHIR data integrations, data privacy, and consent management

• Bachelor’s degree in a relevant field

• Exceptional communication skills for both technical and non-technical audiences

• Knowledge of encryption, data masking, and anonymization techniques

• Agile methodology experience and ability to work across global time zones

Preferred Experience

• Salesforce certifications (Application Architect, System Architect)

• Exposure to Marketing Cloud, Veeva, Service Cloud Voice, Advanced Therapy Management

• Familiarity with AWS, Azure, Snowflake, Tableau, PowerBI, AI/ML solutions

• Experience with DevOps tools like AutoRabbit, GitHub, Terraform

• Background in life sciences or pharma data architecture

Why You’ll Love This Role

• 💡 Innovative Environment – Work on cutting-edge CRM and cloud solutions that directly improve patient care outcomes

• 🌍 Meaningful Impact – Your designs will help patients navigate complex healthcare systems with ease and confidence

• 📈 Career Growth – Opportunities for advancement, cross-functional projects, and skill expansion

• 🧑‍🤝‍🧑 Supportive Culture – Join a diverse, inclusive, and globally connected team

• 🏥 Comprehensive Benefits – Full healthcare coverage, wellness programs, at least 14 weeks’ gender-neutral parental leave, and retirement plans

The Ideal Candidate

You’re a hands-on Salesforce architect with deep Health Cloud and OmniStudio experience, a passion for building patient-first solutions, and the ability to work seamlessly between business requirements and technical execution.