CRM / Salesforce Solution Architect – Health Cloud & OmniStudio | Patient Support Services | $150K–$175K | Morristown, NJ or Cambridge, MA

CRM/Salesforce Solution Architect – Patient Support Services – Health Cloud/Omnistudio

📍 Location: Morristown, NJ (Hybrid – 3 Days Onsite) or Cambridge, MA
💼 Employment Type: Full-Time
💲 Salary Range: $150,000 – $175,000 USD (commensurate with experience)
🎁 Benefits: Full healthcare, wellness programs, generous parental leave, retirement plans, and career development opportunities
🚚 Relocation: Not available
🛂 Visa Sponsorship: Not available
✈️ Travel: Occasional

Architect the Future of Patient Experience

If you’re a Salesforce CRM expert passionate about improving lives through better healthcare technology, this role offers the perfect opportunity to combine technical mastery with meaningful impact. As a CRM Solution Architect for Patient Support Services, you’ll design, lead, and deliver enterprise-grade solutions that transform how patients connect, receive care, and stay engaged throughout their healthcare journey.

In this high-visibility role, you’ll collaborate across business, technology, and partner teams to ensure solutions are scalable, secure, and fully aligned with organizational goals—while making a measurable difference for patients.

What You’ll Do

• Lead Solution Design – Architect and implement Salesforce Health Cloud solutions for large-scale Patient Support Programs (PSPs)

• Enhance Patient Journeys – Define technology strategies for case management, engagement tools, and integrated partner services (e.g., benefits verification, co-pay programs)

• Integrate & Optimize – Oversee integrations with platforms such as Snowflake, Informatica, AWS S3, and Python-based services

• Drive Best Practices – Ensure architecture aligns with enterprise standards, compliance requirements (HIPAA, GDPR, GxP), and security protocols

• Proof of Concept Leadership – Run PoCs to validate solution feasibility, presenting findings to stakeholders

• Improve Performance – Streamline architecture for reusability, scalability, and cost efficiency

• Collaborate Globally – Work closely with enterprise architects, cross-functional teams, and project managers to deliver robust, compliant solutions

• Documentation & Roadmaps – Maintain architecture diagrams, solution blueprints, and technology roadmaps

What You Bring

Must-Have Qualifications

• 5+ years architecting Salesforce solutions with a focus on OmniStudio

• Proven track record in Salesforce Health Cloud design and implementation

• Strong experience with Integration Procedures, OmniScripts, and Data Raptors

• In-depth understanding of FHIR data integrations, data privacy, and consent management

• Bachelor’s degree in a relevant field

• Exceptional communication skills for both technical and non-technical audiences

• Knowledge of encryption, data masking, and anonymization techniques

• Agile methodology experience and ability to work across global time zones

Preferred Experience

• Salesforce certifications (Application Architect, System Architect)

• Exposure to Marketing Cloud, Veeva, Service Cloud Voice, Advanced Therapy Management

• Familiarity with AWS, Azure, Snowflake, Tableau, PowerBI, AI/ML solutions

• Experience with DevOps tools like AutoRabbit, GitHub, Terraform

• Background in life sciences or pharma data architecture

Why You’ll Love This Role

• 💡 Innovative Environment – Work on cutting-edge CRM and cloud solutions that directly improve patient care outcomes

• 🌍 Meaningful Impact – Your designs will help patients navigate complex healthcare systems with ease and confidence

• 📈 Career Growth – Opportunities for advancement, cross-functional projects, and skill expansion

• 🧑‍🤝‍🧑 Supportive Culture – Join a diverse, inclusive, and globally connected team

• 🏥 Comprehensive Benefits – Full healthcare coverage, wellness programs, at least 14 weeks’ gender-neutral parental leave, and retirement plans

The Ideal Candidate

You’re a hands-on Salesforce architect with deep Health Cloud and OmniStudio experience, a passion for building patient-first solutions, and the ability to work seamlessly between business requirements and technical execution.

Chief Compliance and Privacy Officer | Executive Leadership | South Burlington, VT

Position: Chief Compliance and Privacy Officer

Level: Executive
Reports To: Network Chief Legal Counsel
Vacancies: 1
Location: South Burlington, VT, United States
Travel: Up to 20%
Visa Support: Not available
Compensation:

• Salary Range: $266,194 - $399,291 (USD)

• Signing Bonus: Negotiable

• Relocation Package: Partial

About the Role

Our client is seeking a Chief Compliance and Privacy Officer (CCPO) to serve as the senior leader responsible for overseeing, designing, administering, educating, and continuously improving compliance and privacy programs across their healthcare network. This position is pivotal in maintaining ethical and legal standards while addressing regulatory requirements in Vermont and northern New York.

The CCPO reports to multiple stakeholders to ensure the independence and integrity of their role:

• Direct Reporting:

• Network Board of Trustees Audit Committee.

• Senior Management as needed.

• President/CEO and/or Audit Committee Chair as necessary.

• Operational Reporting:

• Reports to the Network General Counsel for coordination and organizational effectiveness, with safeguards for independent judgment.

The CCPO supervises a team of 12, including Compliance and Privacy Officers, Managers, Supervisors, Analysts, Specialists, and Auditors. They also collaborate with senior management and act as the primary contact for compliance and privacy matters with State and Federal agencies.

Responsibilities

• Oversee the design, administration, and improvement of compliance and privacy programs.

• Report directly to the Audit Committee, Senior Management, and the CEO/Chair as appropriate.

• Lead and manage a team of compliance and privacy professionals.

• Collaborate with senior leadership and the General Counsel to identify and address compliance and privacy needs.

• Serve as the primary liaison with State and Federal agencies for compliance or privacy-related issues.

• Work closely with the Information Services Security Officer and leadership at partner affiliates.

• Ensure adherence to laws governing healthcare reimbursement, fraud and abuse, and patient privacy.

Qualifications

Education:

• Juris Doctor strongly preferred or a Master’s degree in business administration, healthcare management, or a related field.

Experience:

• 5–7 years of progressively responsible experience in healthcare compliance and privacy, including management experience in a hospital or healthcare system.

• Familiarity with health care reimbursement systems, fraud and abuse laws, and patient privacy laws.

• Proven experience managing billing and regulatory compliance issues, organizational ethics, and corporate responsibility matters.

• Demonstrated ability to work in complex organizational settings with diverse internal and external stakeholders.

Key Skills and Competencies

• Strategic leadership in compliance and privacy.

• Deep understanding of healthcare regulations and ethical standards.

• Ability to build and manage effective teams.

• Excellent communication and collaboration skills.

This role offers an opportunity to lead a critical function within a dynamic healthcare network, driving compliance and privacy excellence across the organization.