Technical Leadership

Lead Application Engineer – Flexible Packaging | Remote USA | Travel

Lead Application Engineer – Flexible Packaging

πŸ“ Location: Fully Remote (USA)
✈️ Travel: Up to 60% (primarily US, occasional Canada/Mexico)
πŸ’Ό Employment Type: Full-Time

πŸ’° Compensation & Benefits

  • Base Salary: $105,000 – $125,000

  • Full benefits package

  • Bonus eligible

  • Relocation assistance possible for ideal candidates

Benefits Include:

  • Medical, dental & vision coverage starting Day 1

  • 401(k) with company match

  • Employee stock purchase program

  • Generous PTO & volunteer time

  • Tuition reimbursement & career development programs

  • Paid parental leave & family support benefits

  • Flexible work policies and wellness programs

πŸš€ Overview

A global leader in adhesive technologies and functional coatings is seeking a Lead Application Engineer – Flexible Packaging to provide technical leadership and customer-facing engineering support across the flexible packaging market.

This role serves as a trusted technical advisor supporting laminating adhesives and coatings technologies, helping customers optimize manufacturing processes, troubleshoot issues, implement new technologies, and drive innovation initiatives.

The ideal candidate combines strong technical expertise in flexible packaging, coatings, laminating adhesives, or converting processes with excellent customer engagement and project management capabilities.

πŸ”§ Key Responsibilities

Technical Customer Support

  • Provide technical recommendations, troubleshooting, and application support for customers

  • Conduct onsite technical visits including:

    • Product demonstrations

    • Audits

    • Process troubleshooting

    • Equipment optimization

  • Support complaint investigations and root cause analysis

  • Document activities and findings within CRM and laboratory systems

Flexible Packaging & Coating Expertise

  • Support laminating adhesives and coatings applications

  • Provide expertise in:

    • Coating technologies

    • Converting processes

    • Flexible packaging applications

    • Mechanical/application equipment optimization

  • Assist customers in improving adhesive-related manufacturing processes

Project Management & Innovation

  • Lead customer-focused technical projects from concept through implementation

  • Scope and justify customer projects and technical initiatives

  • Collaborate cross-functionally with:

    • Product Development

    • Manufacturing

    • Supply Chain

    • Sales & Marketing

  • Support innovation pipeline initiatives and new technology adoption

Training & Relationship Management

  • Deliver technical training to customers and field sales teams

  • Serve as the technical liaison between customers and internal teams

  • Build strong relationships with stakeholders across all organizational levels

  • Promote best practices and share technical learnings across accounts

Laboratory & Technical Analysis

  • Coordinate and prioritize laboratory testing activities

  • Prepare technical reports summarizing findings and recommendations

  • Analyze complex technical and application-related problems

  • Support troubleshooting and process optimization initiatives

βœ… Required Qualifications

  • Bachelor’s degree in:

    • Chemical Engineering

    • Mechanical Engineering

    • Materials Engineering

    • Chemistry

    • Or related technical field

  • 5–10+ years of:

    • Technical service

    • Application engineering

    • Flexible packaging industry experience

  • Strong troubleshooting and problem-solving skills

  • Excellent written and verbal communication abilities

  • Strong project management and organizational skills

⭐ Highly Preferred Experience

  • Flexible packaging industry experience

  • Hands-on coating and/or converting expertise

  • Experience with:

    • Laminating adhesives

    • Coatings technologies

    • Application equipment

    • Converting machinery

  • Customer-facing technical service experience

πŸ› οΈ Core Skills

βœ” Flexible Packaging
βœ” Laminating Adhesives
βœ” Coatings Technology
βœ” Application Engineering
βœ” Technical Service
βœ” Troubleshooting
βœ” Process Optimization
βœ” Converting Equipment
βœ” Project Management
βœ” Customer Training
βœ” Root Cause Analysis
βœ” Industrial Manufacturing

🎯 Ideal Candidate

  • Hands-on technical expert within flexible packaging and coatings environments

  • Strong customer-facing engineer comfortable working onsite with manufacturing teams

  • Excellent communicator capable of interacting with operators through executive leadership

  • Organized and proactive project leader with strong analytical capabilities

  • Comfortable balancing technical problem solving with commercial support responsibilities

🌟 Why Join

  • Join a globally recognized innovation leader in adhesives and coatings technology

  • Fully remote role with significant customer engagement and technical ownership

  • Opportunity to work on cutting-edge flexible packaging solutions

  • Strong career growth and international development opportunities

  • Collaborative culture focused on innovation, sustainability, and technical excellence

πŸ“‹ Additional Details

  • Fully remote position

  • Heavy customer interaction and travel-based role

  • Travel up to ~60% with advance planning and support for work-life balance

  • Candidates must be comfortable working independently and managing multiple customer projects simultaneously

 

Controls Engineer – Orlando, FL | PLC, Automation & System Integration

Controls Engineer

πŸ“ Location: Orlando, Florida
🏒 Work Model: Onsite – 5 Days/Week
πŸ’Ό Employment Type: Full-Time

πŸ’° Compensation & Benefits

  • Salary Range: $111,000 – $140,000

  • Limited relocation assistance available

  • Full-time position

  • No visa sponsorship available

πŸš€ Overview

A leading industrial automation and systems integration organization is seeking a Controls Engineer to support large-scale automation and control system projects in Orlando, FL.

This role is responsible for full lifecycle controls engineering including:

  • Electrical and controls system design

  • PLC/DCS programming

  • Electrical panel design

  • Power calculations

  • Safety system implementation

  • Network architecture

  • System integration

  • Installation & commissioning support

The ideal candidate is a technically strong automation engineer with deep experience designing control systems from the ground up and supporting complex integrated automation environments.

πŸ”§ Key Responsibilities

Control System Design & Engineering

  • Design complete control systems from concept through implementation

  • Develop electrical/control system architectures including:

    • Hardware

    • Software

    • Networks

    • Instrumentation

  • Perform electrical panel design and power calculations

  • Select and configure control system components

  • Optimize hardware layouts and panel locations for system efficiency

PLC/DCS Programming

  • Design, develop, and implement PLC/DCS control logic

  • Program using:

    • Ladder Logic (required)

    • Structured Text (required)

    • C++ (preferred)

    • Visual Basic (preferred)

  • Develop software design documentation and operational descriptions

  • Implement efficient, maintainable, and scalable control code

  • Perform scan time analysis, processor loading calculations, and network timing analysis

Safety & Risk Analysis

  • Support hazard analysis development and mitigation

  • Design safety-critical and redundant control systems

  • Implement SIL/PL-rated safety systems where applicable

  • Ensure compliance with client standards and regulatory codes

System Integration & Commissioning

  • Support system integration with multidisciplinary project teams

  • Assist with startup, troubleshooting, and commissioning activities

  • Diagnose and resolve control system issues during installation and testing

  • Develop smart diagnostics and fault mitigation logic

Documentation & Technical Leadership

  • Develop detailed technical documentation including:

    • Schematics

    • Network layouts

    • Acceptance test plans

    • Maintenance plans

    • Descriptions of operation

  • Act as technical lead on projects

  • Mentor junior engineers, technicians, and contractors

βœ… Required Qualifications

  • Bachelor’s degree in Electrical Engineering required

    • Other engineering disciplines may be considered if directly related to controls/electrical engineering

  • 5+ years of controls engineering experience covering:

    • PLC programming

    • Electrical design

    • Industrial automation

    • System integration

  • Strong experience with:

    • Allen-Bradley and/or Siemens platforms

    • Ethernet-based remote I/O systems

    • AutoCAD

    • Distributed control systems

⭐ Preferred Experience

  • ASTM standards

  • Attractions or ride systems engineering

  • Safety engineering

  • Instrumentation systems

  • Complex motion control systems

  • Entertainment or manufacturing automation environments

πŸ› οΈ Technical Skills

βœ” Controls Engineering
βœ” PLC Programming
βœ” Electrical Design
βœ” Industrial Automation
βœ” System Integration
βœ” AutoCAD
βœ” Ladder Logic
βœ” Structured Text
βœ” Allen-Bradley
βœ” Siemens
βœ” Ethernet/IP Networks
βœ” Risk Assessment
βœ” Commissioning & Startup Support

🎯 Ideal Candidate

  • Strong hands-on controls engineer capable of designing systems from scratch

  • Experienced in large-scale automation projects and complex integrated systems

  • Comfortable working in multidisciplinary engineering environments

  • Skilled at troubleshooting, commissioning, and optimizing industrial control systems

  • Strong communicator with technical leadership capabilities

  • Able to thrive in fast-paced industrial and construction environments

πŸ“‹ Additional Details

  • Up to 30% travel required (typically closer to 10%)

  • Must be able to support off-shift commissioning activities as needed

  • Position involves work in:

    • Office environments

    • Industrial facilities

    • Construction sites

  • Physical requirements include lifting, climbing, equipment access, and extended computer usage

🌟 Why Join

  • Work on cutting-edge automation and systems integration projects

  • Exposure to large-scale industrial and entertainment automation systems

  • Opportunity to lead technically complex engineering initiatives

  • Collaborative engineering environment with growth potential

  • High-impact role supporting advanced automation technologies

 

Business Segment Director – Space Mission Systems | TS/SCI Poly | Scottsdale, AZ

Business Segment Director – Space Mission Systems

πŸ“ Location: Scottsdale, Arizona / Remote Flexibility Available
🏒 Work Model: Remote with Travel Requirements
πŸ’Ό Employment Type: Full-Time
πŸ” Security Clearance Required: Active TS/SCI Clearance Required at Time of Hire
πŸ”’ CI Polygraph Preferred (Must be eligible and willing to obtain post-hire if not currently held)

πŸ’° Compensation & Benefits

  • Base Salary: $200,000 – $290,000
    (Depending on experience and qualifications)

  • Full comprehensive benefits package

  • Relocation assistance available for ideal candidates

  • Interview travel reimbursement provided

πŸ“ Location & Travel Expectations

  • The role can ultimately be performed remotely with travel as needed

  • However, the first 3 months will require significant onsite presence in Scottsdale to support onboarding, stakeholder integration, and operational ramp-up

  • Following this initial period, candidates may be based remotely but must be willing to travel when required for program, customer, and leadership engagements

πŸš€ The Opportunity

A leading defense and aerospace organization is seeking a Business Segment Director to lead a portfolio of advanced national security and space mission programs supporting critical missions globally.

The portfolio includes technologies and programs related to:

  • Data networking & secure data transport

  • Cybersecurity & high-assurance cryptography

  • Mission-critical space systems

  • Satellites & embedded mission technologies

  • Secure communications & networking platforms

This executive leadership role oversees high-value development and production programs and is responsible for strategic growth, operational execution, customer engagement, financial performance, and organizational leadership across a highly complex classified portfolio.

The ideal candidate is a proven defense industry executive with deep expertise across space systems, secure technologies, avionics, cybersecurity, cryptographic solutions, or embedded mission systems, combined with strong operational leadership and business development capabilities.

πŸ”§ Key Responsibilities

Strategic Leadership & Growth

  • Lead and expand a portfolio of mission-critical defense and space programs

  • Develop and execute short- and long-term business growth strategies

  • Identify and capture adjacent and new business opportunities

  • Drive business development and customer engagement initiatives

  • Support strategic portfolio growth within national security and classified environments

Program & Operational Leadership

  • Oversee execution of complex development and production programs

  • Manage financial, operational, schedule, and customer satisfaction objectives

  • Ensure successful delivery across highly classified and technically complex environments

  • Balance mission urgency, execution discipline, and customer expectations

  • Lead operational performance across multiple programs and business initiatives

Customer & Stakeholder Engagement

  • Serve as senior interface to government and defense customers

  • Build trusted relationships across:

    • Space systems organizations

    • Cryptographic and cybersecurity communities

    • Networking and avionics sectors

    • Certification and mission authorities

  • Communicate effectively with executive, operational, and technical stakeholders

  • Represent the business segment with senior internal and external leadership

Organizational & Team Leadership

  • Lead and mentor high-performing engineering and program leadership teams

  • Drive accountability, collaboration, and organizational alignment

  • Support transformation and change management initiatives

  • Foster an inclusive, innovative, and mission-focused culture

  • Build and sustain high-performing cross-functional teams

Technical & Mission Leadership

  • Support programs involving:

    • Satellites and space mission systems

    • Secure networking solutions

    • High-assurance cryptographic systems

    • Embedded mission technologies

    • Secure communications platforms

  • Collaborate across engineering, operations, and customer teams to deliver mission success

  • Support Agile development environments and innovation initiatives

  • Identify opportunities for AI-enabled operational improvements and efficiencies

βœ… Required Qualifications

  • Bachelor’s degree required

  • 15+ years of leadership experience within defense contracting or related national security environments

  • Proven experience managing:

    • Complex development programs

    • Production programs

    • Large portfolios or business segments

  • Strong expertise in one or more of the following areas:

    • Space systems

    • Satellites

    • Cryptography

    • Cybersecurity

    • Secure networking

    • National security systems

  • Active TS/SCI clearance required at time of hire

  • Ability and willingness to obtain CI Polygraph clearance

  • U.S. Citizenship required

⭐ Preferred Background

  • Embedded systems or avionics experience

  • Experience supporting compartmented programs

  • Agile development environment experience

  • Existing relationships across aerospace and defense communities

  • Experience operating within large matrix organizations

  • Strong financial and operational leadership capability

  • Experience leading organizational transformation initiatives

πŸ› οΈ Core Skills

βœ” Strategic Planning
βœ” Business Development
βœ” Program Execution
βœ” Space Systems Leadership
βœ” Cryptographic Solutions
βœ” Cybersecurity
βœ” Financial Management
βœ” Customer Relationship Management
βœ” Change Management
βœ” Team Leadership
βœ” Defense Contracting
βœ” Agile Development
βœ” Operational Leadership
βœ” National Security Programs

🎯 Ideal Candidate

The ideal candidate is an executive-level aerospace or defense leader who:

  • Brings deep expertise across mission-critical national security programs

  • Understands complex space mission systems and secure technologies

  • Has successfully led large organizations through growth and transformation

  • Combines strong operational execution with strategic business leadership

  • Is highly customer-facing and trusted within classified defense environments

  • Thrives in fast-moving, high-accountability mission environments

  • Demonstrates strong leadership presence, communication, and stakeholder management capability

🌟 Why This Role Stands Out

  • Lead highly strategic national security and space mission programs

  • Influence cutting-edge technologies in cybersecurity, cryptography, and secure space systems

  • Significant executive visibility and organizational influence

  • Opportunity to shape the future of secure space mission capabilities

  • Join a highly respected defense and aerospace organization supporting critical global missions

  • Strong long-term growth and leadership opportunity

πŸ“‹ Additional Details

  • Travel required based on program and customer needs

  • Director-level executive leadership position

  • Relocation assistance available for exceptional candidates

  • Candidates must possess an active TS/SCI clearance and be eligible to obtain a CI Polygraph

  • Remote flexibility available following initial onboarding period

Recruiter Summary

This is a highly visible executive leadership opportunity within a premier aerospace and defense environment supporting advanced national security and space mission programs. The position offers the opportunity to lead complex classified portfolios involving secure communications, cybersecurity, cryptography, satellites, and mission-critical technologies while influencing long-term strategic growth and operational direction across the organization.

Ideal candidates will bring a blend of strategic leadership, operational excellence, technical credibility, customer engagement experience, and deep understanding of classified defense environments.

 

ServiceNow Architect – Enterprise Platform (ITSM, HRSD, ITOM, ITAM, CSM)

ServiceNow Architect (Platform / Enterprise)

Location: Hyderabad, India (Hybrid preferred)
Start Date: ASAP

Role Overview

We are seeking a highly capable ServiceNow Architect to take ownership of platform and enterprise-level architecture across a large-scale ServiceNow ecosystem.

This role is designed for someone operating at, or progressing toward, CTA-level capability, with 5–8+ years of ServiceNow experience, who can define architecture strategy, guide multi-module implementations, and ensure the platform is scalable, secure, and aligned to enterprise objectives.

You will play a critical role in shaping end-to-end ServiceNow architecture, working across a wide range of modules including ITSM and HRSD (as core foundations), alongside broader capabilities such as ITOM, ITAM, CSM, FSM, GRC, SecOps, and custom applications via App Engine.

This is a high-impact role, requiring both deep platform expertise and strong stakeholder influence at enterprise level.

Key Responsibilities

  • Define and own the ServiceNow platform architecture across multiple business domains

  • Design end-to-end solutions spanning multiple ServiceNow modules and integrations

  • Act as the technical authority across the platform, ensuring alignment with best practices and long-term strategy

  • Lead architecture decisions across:

    • ITSM (core)

    • HRSD

    • ITOM (Discovery, Service Mapping, Event Management)

    • ITAM (HAM / SAM)

    • CSM & FSM

    • GRC & SecOps

    • SPM / PPM

    • App Engine & custom applications

  • Ensure scalability, performance, security, and governance of the platform

  • Define and enforce architecture standards, design patterns, and development guidelines

  • Collaborate with business stakeholders, product owners, and delivery teams to translate requirements into scalable solutions

  • Provide technical leadership and mentorship to developers, admins, and consultants

  • Oversee integration architecture (APIs, middleware, third-party systems)

  • Support pre-sales / solutioning (if applicable) for new initiatives or expansions

  • Drive continuous improvement and platform optimisation

Experience Required

  • 5–8+ years of ServiceNow platform experience

  • Proven experience in a ServiceNow Architect / Senior Technical Lead / Lead Consultant role

  • Strong experience designing and delivering multi-module ServiceNow solutions

  • Deep understanding of ServiceNow architecture principles, data model, and platform capabilities

  • Experience working in enterprise-scale environments with complex integrations

  • Strong understanding of enterprise architecture concepts and digital workflow design

Preferred Experience

  • Exposure across multiple ServiceNow modules, including:

    • ITSM (essential)

    • HRSD

    • ITOM and/or ITAM

    • CSM / FSM

    • GRC / SecOps

  • Experience contributing toward or working alongside CTA-level architecture standards

  • Experience in global delivery models or large transformation programmes

  • Familiarity with cloud ecosystems, APIs, and integration frameworks

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • Certified Implementation Specialist (one or more modules)

  • ServiceNow Certified Architect (CIS-Arch or equivalent progression toward CTA)

  • CTA (Certified Technical Architect) – aspirational / not mandatory

Skills & Capabilities

  • Strong architecture design and problem-solving capability

  • Ability to operate at both strategic and hands-on levels

  • Excellent stakeholder communication and influencing skills

  • Strong understanding of platform governance and best practices

  • Ability to guide and mentor cross-functional technical teams

  • Structured, forward-thinking, and solution-oriented mindset

Why This Role

  • Opportunity to operate at a CTA-track level within a growing ServiceNow ecosystem

  • Exposure to enterprise-wide, multi-module ServiceNow architecture

  • High visibility role with influence on platform strategy and transformation

  • Hybrid working with strong presence in Hyderabad (preferred hub)

  • Fast-moving environment with significant career progression potential

Application Questions

  • How many years of ServiceNow experience do you have?

  • Which ServiceNow modules have you architected solutions for?

  • Have you operated at a platform or enterprise architecture level?

  • What ServiceNow certifications do you hold?

  • Are you currently based in or open to relocating to Hyderabad?

  • What is your availability to start?

 

Staff Product Security Engineer | Medical Devices | Limerick, Ireland | Onsite

πŸ” Staff Product Security Engineer

πŸ“ Location: Limerick City, Munster, Ireland (Onsite – minimum 4 days per week)
🏒 Industry: Medical Devices / Healthcare Technology
🧠 Level: Mid–Senior
πŸ’Ό Employment Type: Full-Time
✈️ Travel: Occasional
πŸ›‚ Visa Sponsorship: Not available
πŸ’Ά Salary Range: €85,000 – €95,000
🎁 Benefits: Full benefits package

πŸš€ The Opportunity

An innovative global medical technology organisation is seeking a Staff Product Security Engineer to play a critical role in shaping and strengthening product security across next-generation healthcare solutions.

This is a highly visible position offering the opportunity to:

  • Influence security strategy across product portfolios

  • Embed secure-by-design principles across the full product lifecycle

  • Lead security maturity improvements

  • Work cross-functionally with R&D, Quality, Regulatory, and IT

  • Protect products in an evolving threat landscape

If you're passionate about cybersecurity, product resilience, and impact-driven work in healthcare, this role offers both purpose and technical depth.

🎯 Key Responsibilities

  • Lead and develop a high-performing Product Security function

  • Define and guide product security strategy aligned with regulatory and enterprise cybersecurity objectives

  • Embed secure-by-design practices, threat modelling, and proactive vulnerability management

  • Partner with R&D, Quality, Regulatory, and IT teams to ensure security is integrated throughout the product lifecycle

  • Conduct product security risk assessments and support remediation strategies

  • Support product security documentation, including governance and compliance artefacts

  • Review technical designs and source code; provide clear, actionable recommendations

  • Support incident response and vulnerability management efforts

  • Implement best practices for:

    • Encryption & PKI

    • Authentication & access control

    • Audit logging

    • Secure hardening

    • Patch management

    • Vulnerability monitoring

  • Track and report security posture using meaningful metrics

  • Ensure adherence to development policies and quality management systems

🧠 Required Experience & Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

  • 5+ years experience in:

    • Security architecture

    • Secure software development

    • Systems and architecture design

  • Experience working in regulated environments with strong QMS adherence

  • Proven experience leading or mentoring teams

  • Strong understanding of:

    • Encryption algorithms and PKI

    • Embedded device security

    • Networking and threat models

    • Dynamic and static code analysis tools

  • Excellent written and verbal communication skills

  • Strong collaboration and stakeholder management abilities

🧩 Technical Skills Snapshot

Domain

Experience

Product Security

Secure-by-design, threat modelling, vulnerability management

Cryptography

Encryption, PKI

AppSec

Static/Dynamic analysis, secure SDLC

Embedded Security

Yes

Networking

Security controls, common threats

Documentation

SAP, SharePoint, DocuSign or similar

Regulated Environments

Medical / highly regulated industries

Tools

Microsoft Office, security tooling

🏒 Work Style & Culture

  • Strong emphasis on onsite collaboration (minimum 4 days/week in office)

  • Cross-functional, high-impact environment

  • Focus on innovation, continuous improvement, and ownership

  • Opportunity to influence product direction at a strategic level

πŸ“Œ Candidate Snapshot

Attribute

Details

Role

Staff Product Security Engineer

Location

Limerick, Ireland

Experience

10–15 years ideal

Leadership

Yes (influence & team leadership expected)

Domain

Medical device security

Environment

Regulated, high-compliance

Work Model

Onsite-first

🌍 Why This Role Matters

Your work will directly contribute to:

  • Protecting patient safety

  • Strengthening cybersecurity in healthcare systems

  • Ensuring regulatory compliance

  • Driving security maturity across critical medical technologies

This is a career-defining role for someone who wants both technical depth and meaningful impact.

 

Technical Lead – ServiceNow | London | CSM, CMDB, ITSM, ITOM Expert

Job Title: Technical Lead – ServiceNow

Location: London, UK (Remote / Hybrid)

Salary: Competitive (based on experience & certifications)

About the Role

We are looking for a highly skilled Technical Lead to drive and oversee technical delivery across the full ServiceNow ecosystem. This individual will act as the senior technical authority across multiple implementations, ensuring best-practice architecture, high-quality delivery, and seamless execution of client engagements.

You will lead technical strategy, run workshops, guide architecture decisions, and work closely with consultants, developers, and clients to ensure the platform is designed, built, and delivered to the highest standard.

This role requires strong hands-on expertise across CSM, CMDB, ITSM, and ITOM, with broader module knowledge being a significant advantage. A Certified Master Architect (CMA) or ServiceNow Certified Technical Architect (CTA) is strongly preferred.

Key Responsibilities

Technical Leadership & Architecture

  • Act as the technical authority across ServiceNow engagements, ensuring architectural best practice.

  • Lead architecture reviews, platform design sessions, and technical governance.

  • Define and maintain technical standards, patterns, and frameworks.

  • Ensure platform scalability, performance, and maintainability.

Client Engagement

  • Lead technical workshops with clients to understand requirements, challenges, and business outcomes.

  • Run roadmap planning sessions and solution design discussions.

  • Translate business goals into technical solutions aligned with ServiceNow best practice.

Delivery Oversight

  • Oversee end-to-end technical delivery across multiple projects.

  • Ensure solution quality, technical integrity, and alignment with client requirements.

  • Review and validate stories, configurations, and custom development.

  • Provide hands-on support for complex configuration, integrations, and troubleshooting.

Team Leadership

  • Guide and mentor developers, technical consultants, and architects.

  • Support skills development, certifications, and capability building within the technical team.

  • Act as an escalation point for complex technical issues.

Collaboration & Continuous Improvement

  • Work closely with engagement managers, solution consultants, and project teams.

  • Contribute to pre-sales, solution proposals, and technical scoping.

  • Stay ahead of new ServiceNow releases, features, and product capabilities.

  • Promote continuous improvement in delivery processes, tools, and methodologies.

Required Skills & Experience

  • Strong technical leadership background within ServiceNow professional services or partner environments.

  • Proven expertise across CSM, CMDB, ITSM, and ITOM (mandatory).

  • Hands-on experience architecting and delivering complex ServiceNow solutions.

  • Strong stakeholder engagement and workshop facilitation skills.

  • Excellent understanding of ServiceNow platform architecture, integrations, and governance.

  • Ability to translate business and technical requirements into scalable solutions.

  • Strong communication, documentation, and presentation skills.

Preferred Qualifications

  • ServiceNow Certified Master Architect (CMA) – ideal.

  • OR Certified Technical Architect (CTA) / Certified Application Architect (CAA) / Certified Implementation Specialist (multiple modules).

  • Additional certifications in ITOM, CSM, CMDB, HRSD, SPM, or other modules.

  • ITIL certification, Agile/Scrum certification, and cloud knowledge (Azure/AWS) are beneficial.

  • Prior experience mentoring technical teams and leading large-scale enterprise implementations.

Ideal Candidate Profile

  • A senior ServiceNow expert with a strong blend of architectural expertise, delivery oversight, and client-facing leadership.

  • Comfortable leading discussions with senior stakeholders and technical teams alike.

  • Passionate about platform excellence, innovation, and raising technical standards.

  • Able to operate autonomously, own complex client problems, and drive outcomes.

 

Technical Lead – eCommerce & Licensing Monetization | $121K–$190K + Bonus & Stock | Hybrid CO or DE

Technical Lead – eCommerce Licensing Monetization

πŸ“ Locations: Colorado Springs, CO or Wilmington, DE (Hybrid: 3 days onsite – Tue, Wed, Thu / 2 days remote – Mon, Fri)
πŸ’Ό Employment Type: Full-time
πŸ’΅ Compensation: $121,600 – $190,000 per year (plus bonus, stock eligibility, and full benefits)

About the Role

Are you passionate about solving complex challenges at the intersection of software licensing, eCommerce, and enterprise systems? This is an exciting opportunity to lead the design and implementation of scalable solutions that drive how software is licensed, monetized, and delivered across SaaS, subscription, and on-premise platforms.

As a Technical Lead, you’ll collaborate with product, enterprise architecture, and IT teams to ensure strategies align with business goals, while mentoring development teams and championing best practices.

Key Responsibilities

  • Lead the design and implementation of software licensing and entitlement solutions for SaaS, subscription, and on-premise products.

  • Act as the technical authority for license monetization systems, ensuring compliance with enterprise architecture, security, and integration standards.

  • Partner with product teams, architects, and IT stakeholders to align licensing and entitlement strategies with business objectives.

  • Drive end-to-end integration with ERP systems and customer-facing eCommerce platforms.

  • Translate business requirements into technical architectures and detailed solution designs.

  • Mentor development teams, promote engineering excellence, and ensure consistency in solution delivery.

  • Communicate technical concepts effectively to both technical and non-technical stakeholders.

Qualifications

Required:

  • Bachelor’s degree in Computer Science or related field (or equivalent experience).

  • 8+ years’ strong foundation in computer science principles, data structures, and algorithms.

  • 3+ years’ backend development experience with JavaScript/TypeScript (Node.js); Angular experience is a plus.

  • 3+ years’ experience with AWS services (API Gateway, IAM, S3, caching).

  • 2+ years in a technical lead role guiding medium to large development teams.

  • Expertise in software licensing models, entitlement systems, and eCommerce integrations.

  • Familiarity with Agile/Scrum methodologies.

  • Strong stakeholder management, communication, and documentation skills.

Nice to Have:

  • Experience designing API integrations for enterprise platforms.

  • Exposure to frontend frameworks (Angular, React).

  • Background in healthcare or SaaS-related industries.

Skills & Certifications

  • Agile / Scrum

  • Software Licensing & Entitlement Systems

  • AWS

  • Node.js

  • eCommerce Platforms

  • API Integration

  • Enterprise Systems

Compensation & Benefits

πŸ’΅ Salary Range: $121,600 – $190,000 per year (based on location, skills, and experience)
🎯 Bonus Eligible: Yes
πŸ“ˆ Stock Options: Yes
🩺 Benefits: Comprehensive package including healthcare, retirement plans, paid time off, and more

πŸ‘‰ Ready to lead the future of software licensing and eCommerce monetization?
Apply now and help shape scalable, secure, and impactful solutions that drive business growth.