ServiceNow Business Analyst | Remote (PST/MST) | $80K–$130K | ITSM, ITOM, CSM | Digital Transformation

💼 ServiceNow Business Analyst – PST/MST Time Zones

📍 Remote (must be based in PST or MST, Chandler, AZ preferred)
📅 Full-time | Mid-Level | Reports to SVP Technology

💰 Salary: $80,000 – $130,000 base + partial relocation (contract or contract-to-hire available)
✨ Benefits: Medical, Dental, Vision, Life Insurance, Retirement, Equity, PTO, Work From Home

🚀 About the Role

We’re seeking a ServiceNow Business Analyst who thrives at the intersection of business needs and technical solutions. This is a newly created role designed for someone with strong ServiceNow experience, excellent stakeholder skills, and the ability to collaborate with offshore teams.

As the bridge between business and technology, you’ll translate complex requirements into actionable solutions, optimize workflows, and ensure ServiceNow delivers maximum value. If you’re passionate about ITSM, digital transformation, and enabling teams through smarter processes—this role is for you.

🛡️ Key Responsibilities

• Requirements Gathering: Partner with stakeholders to capture and document ServiceNow business requirements.

• Process Mapping: Analyze workflows, identify improvements, and design streamlined solutions.

• Solution Design: Collaborate with developers and architects to ensure technical alignment with business goals.

• User Stories & Documentation: Create detailed stories, process flows, and use cases.

• Configuration Support: Assist in building and refining ServiceNow modules (ITSM, ITOM, CSM, CMDB).

• Testing & UAT: Coordinate and support user acceptance testing to validate solutions.

• Continuous Improvement: Identify and implement enhancements for performance and usability.

• Training & Support: Provide training and adoption support for new features and processes.

• Change Management: Support upgrades, enhancements, and rollouts with clear communication.

🎯 Required Qualifications

• 5+ years as a Business Analyst, with at least 3 years in ServiceNow.

• Strong knowledge of ITSM, ITOM, CSM, and CMDB.

• Skilled in writing user stories, workflows, and documentation.

• Experience collaborating with offshore teams (flexibility for early/late calls required).

• Excellent verbal/written communication and stakeholder engagement skills.

• US Citizen or Green Card Holder only.

• ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (CBAP, IIBA) preferred.

• ITIL framework knowledge strongly valued.

✅ Preferred Qualifications

• Experience in Healthcare or SLED environments.

• Agile/Scrum background (sprint planning, retrospectives, stand-ups).

• Knowledge of ServiceNow integrations (REST/SOAP).

• Familiarity with CSM features (Case Management, Knowledge Mgmt, Omnichannel).

• Hands-on with Flow Designer, Virtual Agent, Performance Analytics.

• Experience in data migration/integration projects.

• Awareness of cloud technologies (AWS, Azure) and their ServiceNow integrations.

📌 Interview Process

1. Recruiter Phone Screen – 30 minutes

2. Technology Director Interview – 30 minutes

3. HR Interview – 30 minutes

🌟 Why Join?

• Competitive pay & benefits 💰 – comprehensive salary and perks.

• Career growth 🚀 – work on impactful ServiceNow projects with cutting-edge tools.

• Collaborative culture 💡 – join a supportive, innovative, and dynamic team.

• Flexibility 🌍 – remote role with up to 40% travel.

Technical Lead – eCommerce & Licensing Monetization | $121K–$190K + Bonus & Stock | Hybrid CO or DE

Technical Lead – eCommerce Licensing Monetization

📍 Locations: Colorado Springs, CO or Wilmington, DE (Hybrid: 3 days onsite – Tue, Wed, Thu / 2 days remote – Mon, Fri)
💼 Employment Type: Full-time
💵 Compensation: $121,600 – $190,000 per year (plus bonus, stock eligibility, and full benefits)

About the Role

Are you passionate about solving complex challenges at the intersection of software licensing, eCommerce, and enterprise systems? This is an exciting opportunity to lead the design and implementation of scalable solutions that drive how software is licensed, monetized, and delivered across SaaS, subscription, and on-premise platforms.

As a Technical Lead, you’ll collaborate with product, enterprise architecture, and IT teams to ensure strategies align with business goals, while mentoring development teams and championing best practices.

Key Responsibilities

• Lead the design and implementation of software licensing and entitlement solutions for SaaS, subscription, and on-premise products.

• Act as the technical authority for license monetization systems, ensuring compliance with enterprise architecture, security, and integration standards.

• Partner with product teams, architects, and IT stakeholders to align licensing and entitlement strategies with business objectives.

• Drive end-to-end integration with ERP systems and customer-facing eCommerce platforms.

• Translate business requirements into technical architectures and detailed solution designs.

• Mentor development teams, promote engineering excellence, and ensure consistency in solution delivery.

• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Qualifications

Required:

• Bachelor’s degree in Computer Science or related field (or equivalent experience).

• 8+ years’ strong foundation in computer science principles, data structures, and algorithms.

• 3+ years’ backend development experience with JavaScript/TypeScript (Node.js); Angular experience is a plus.

• 3+ years’ experience with AWS services (API Gateway, IAM, S3, caching).

• 2+ years in a technical lead role guiding medium to large development teams.

• Expertise in software licensing models, entitlement systems, and eCommerce integrations.

• Familiarity with Agile/Scrum methodologies.

• Strong stakeholder management, communication, and documentation skills.

Nice to Have:

• Experience designing API integrations for enterprise platforms.

• Exposure to frontend frameworks (Angular, React).

• Background in healthcare or SaaS-related industries.

Skills & Certifications

• Agile / Scrum

• Software Licensing & Entitlement Systems

• AWS

• Node.js

• eCommerce Platforms

• API Integration

• Enterprise Systems

Compensation & Benefits

💵 Salary Range: $121,600 – $190,000 per year (based on location, skills, and experience)
🎯 Bonus Eligible: Yes
📈 Stock Options: Yes
🩺 Benefits: Comprehensive package including healthcare, retirement plans, paid time off, and more

👉 Ready to lead the future of software licensing and eCommerce monetization?
Apply now and help shape scalable, secure, and impactful solutions that drive business growth.

Data Engineer Consultant | Hybrid | Netherlands | €77K–€88K + €3K Bonus

Job Title: Data Engineer Consultant

Location: Netherlands (Hybrid - 2 days office, 3 days home)
Industry: Data Engineering
Compensation: €77,472 - €87,840 per year (€3,200 - €4,000 monthly)
Monthly Bonus: €3,000
Working Hours: Minimum 36 hours per week
Vacation Days: 25
Mobility Budget: €450 monthly
Visa Sponsorship: Not Available
Languages Required: Fluent Dutch and English
Relocation Assistance: Not Available
Holidays: 25

Job Description

As a Data Engineer Consultant, your primary responsibility is to prepare data for analytical or operational use. You will build data pipelines to bring together information from different source systems. You will integrate, consolidate, and clean the data before structuring it for use in analytical applications.

While working on challenging assignments with our clients, we also focus on your professional growth. We believe in helping you discover and unlock your potential through coaching, training, and sharing knowledge. This enables you to continue developing as a professional and helps us serve our clients even better.

Ideal Candidate

The ideal candidate should possess deep knowledge of data engineering and data modeling, both conceptually and dimensionally. You should have experience with various cloud architectures, such as Microsoft Azure or AWS, and be familiar with working in Scrum, Agile, and DevOps methodologies. You should be proficient in technologies such as Databricks, Spark Structured Streaming, and PySpark, and be capable of translating user requirements into appropriate solutions. Additionally, you should be skilled in analyzing source data and designing effective data models.

Key Responsibilities

• Data Engineering: Build and maintain data pipelines, integrate data from various source systems, and structure it for analytical purposes.

• Data Modeling: Apply conceptual and dimensional data modeling techniques to ensure data can be leveraged effectively.

• Technology Application: Use Databricks, Spark, and PySpark to build robust data solutions.

• Collaboration: Work within Scrum and Agile teams to develop data solutions that meet business needs.

Skills & Qualifications

Must-Have Skills

• Data Engineering

• Data Modeling

• Scrum, Agile, DevOps methodologies

• Python

• MySQL

• Microsoft Azure

• Bachelor’s degree (HBO or equivalent)

• Fluency in Dutch

Preferable Skills

• Databricks

• Microsoft Power BI

• Azure Data Factory

• Data Vault

• Data Governance

• Bachelor’s degree in Data Science (BSc) or Computer Science (BSc)

• Data Engineering on Microsoft Azure (DP-203) certification

• Proficiency in English

Soft Skills

• Strong communication skills

• Adaptability

• Teamwork and collaboration

• Problem-solving abilities

• Self-driven and motivated

Experience

• More than 5 years of experience working in complex data environments at top 500 companies.

Compensation & Benefits

• Annual Salary: €77,472 - €87,840

• Monthly Salary: €3,200 - €4,000

• Monthly Bonus: €3,000

• Mobility Budget: €450

• Extra Benefits: Pension package, phone, expenses reimbursement, lease budget, and laptop.

Working Conditions

• Hybrid Work: 2 days in the office, 3 days remote

• Vacation: 25 days off per year

• Visa Sponsorship: Not available

• Relocation Assistance: Not available

• Working Hours: Minimum of 36 hours per week

Lead Software Developer - USA, Remote - $85,000 - $125,000

Lead Software Developer

USA, Remote

$85,000 - $125,000

Job Description

This position will be responsible for developing and enhancing desktop database applications using C#, WPF and Microsoft SQL Server. The Developer will work collaboratively in a multi-disciplinary team environment to develop, maintain and support desktop applications used by the Claims Department within our GUI Framework, as well as back-end processes/services that support the front-end customers, through rapid prototyping and high frequency iterations of potential solutions.

Responsibilities

·        Support and maintenance of existing desktop WPF(Windows Presentation Foundation) applications

·        Provide data access and analysis by developing SQL objects, including stored procedures, views, etc.

·        Design, develop, and deliver new features and maintain the existing WPF applications per specifications supplied by project managers and business leads

·        Create functional code from design specifications for new development, enhancements or maintenance projects

·        Create and deliver documentation as necessary to ensure proper use of changed and newly implemented efforts

·        Follows and helps to establish architectural standards

·        Analyze production issues as necessary to determine the cause of the issue and determine the necessary course of action for resolution

·        Develop test plans, prepare test data, and document results for unit, integration and QA testing

·        Plan and facilitate deployment and support with infrastructure team

·        Skills and Experience Required

·        Extensive experience with C# for modern and legacy applications

·        Minimum 5 years’ experience using SQL Server, writing and debugging stored procedures

·        Minimum of 5 years of experience using WPF

·        Experience in developing and consuming web services along with enterprise integration

·        Experience working in entire development lifecycle for an application, including both back-end and front-end development

·        Experience with SQL Server 2016 or later, Visual Studio 2015 or later, Microsoft Office 2013 or later, Windows 10, Windows Server 2012R2 or later

·        Use of Agile Development Methodology (Scrum preferred)

·        Good knowledge of distributed or centralized source code repositories (GIT, TFS)

·        Experience in ASP.NET third party controls