Director of Marketing Operations
Pittsburgh, Pennsylvania | On-Site | Full-Time
This is a high-impact leadership opportunity for an experienced marketing operations professional to drive operational excellence within a large, highly regulated enterprise environment. Combining marketing strategy, process optimisation, technology governance, analytics, and cross-functional leadership, this role offers the chance to shape and scale modern marketing operations at an enterprise level.
Ideal for a commercially minded operations leader with strong project management and process improvement expertise, this position provides significant visibility across marketing, finance, compliance, risk, and business leadership teams.
The Opportunity
Reporting into executive marketing leadership, you will oversee the systems, workflows, governance structures, and operational capabilities that enable efficient, compliant, and measurable marketing execution across the organisation.
You will:
Lead and optimise enterprise marketing operations, workflows, intake processes, and resource management
Drive operational efficiency across campaign planning, execution, and delivery
Oversee and govern the marketing technology ecosystem, including automation, campaign management, and internal creative tools
Manage budgeting processes including forecasting, accruals, tracking, and financial reconciliation
Develop and maintain operational controls, documentation, and compliance standards
Partner closely with Finance, Compliance, Risk, and Lines of Business to ensure scalable and compliant marketing execution
Manage vendor relationships, contracts, onboarding, and performance optimisation
Identify opportunities to improve speed-to-market, transparency, and campaign effectiveness
Lead continuous improvement initiatives across marketing operations and reporting
Mentor and develop marketing operations talent while fostering a culture of accountability and operational discipline
Compensation & Benefits
Salary: $120,000 – $150,000
Schedule: Full-Time | On-Site
Location: Pittsburgh, Pennsylvania
Relocation Assistance: Not provided
Visa Sponsorship: Not available
Comprehensive Benefits Package Includes:
Medical, Dental, and Vision Insurance
Life Insurance
Retirement Program
Paid Time Off
Additional employee wellbeing and professional development benefits
What Makes This Role Stand Out
Opportunity to shape enterprise-wide marketing operations strategy
High visibility across executive leadership and cross-functional business teams
Exposure to modern marketing technology platforms and operational transformation initiatives
Strong focus on process optimisation, governance, and measurable performance improvement
Collaborative environment within a stable and highly respected enterprise organisation
Opportunity to influence operational scalability and long-term marketing effectiveness
Candidate Profile
Essential Requirements:
Bachelor’s degree (BA or BS)
7+ years of marketing operations, marketing project management, or related experience
Strong experience managing workflows, prioritisation, and operational processes within marketing environments
Expertise working with marketing technology platforms and campaign operations systems
Strong budgeting, forecasting, and vendor management experience
Excellent project management and process improvement capabilities
Ability to work effectively in fast-paced, highly regulated environments
Preferred Background:
Experience within financial services or other regulated industries highly desirable
Strong understanding of compliance, governance, and operational controls
Advanced analytical and organisational skills
Excellent communication and stakeholder management capabilities
Proven ability to drive operational transformation and continuous improvement initiatives
What Success Looks Like
The successful candidate will bring a combination of operational leadership, strategic thinking, and executional excellence, with the ability to modernise marketing operations while balancing efficiency, governance, compliance, and business impact.
This is an outstanding opportunity for a marketing operations leader seeking a role that offers enterprise influence, operational ownership, and long-term strategic impact within a sophisticated and growth-focused organisation.