Enterprise IT

Senior Platform Engineer – API | Kong, Layer7, Apigee | Atlanta, GA Hybrid

Senior Platform Engineer – API

πŸ“ Location: Atlanta, GA (Hybrid – 3 Days Onsite / 2 Days Remote)
🏒 Industry: Information Technology / Platform Engineering
πŸ’Ό Employment Type: Full-Time
🚫 Visa Sponsorship: Not Available
🚚 Relocation Assistance: None
πŸ’° Compensation: $105,000 – $160,000 Base Salary
🎯 Experience Level: Mid-Senior (5–7+ Years)

Overview

A global enterprise organization is seeking a Senior Platform Engineer – API to join its Middleware and Platform Engineering team.

This role will focus on designing, implementing, automating, and supporting enterprise API management platforms within a complex, globally distributed environment. The successful candidate will possess deep expertise in API gateways, API lifecycle management, security frameworks, automation, and cloud-native technologies.

As a senior member of the team, you will be expected to work independently on complex initiatives, collaborate with stakeholders across multiple regions, mentor junior engineers, and contribute to the modernization and optimization of critical API platforms.

Key Responsibilities

API Platform Engineering

  • Design, implement, and maintain enterprise API management platforms.

  • Support API gateway architecture and platform modernization initiatives.

  • Develop scalable, secure, and reliable API solutions.

  • Optimize API platform performance, availability, and resiliency.

API Lifecycle Management

  • Manage API design, publishing, versioning, governance, and retirement.

  • Establish and enforce API standards and best practices.

  • Support API onboarding and developer enablement initiatives.

  • Ensure consistency across enterprise API implementations.

Automation & DevOps

  • Automate API deployment, configuration, and operational processes.

  • Integrate API platforms into CI/CD pipelines.

  • Develop automation scripts using Python, Shell, or Ansible.

  • Support infrastructure-as-code and DevOps initiatives.

Security & Compliance

  • Implement API security policies and governance controls.

  • Manage authentication and authorization frameworks.

  • Support secure API design and deployment practices.

  • Ensure compliance with enterprise security standards.

Monitoring & Performance Management

  • Monitor API performance, availability, and usage trends.

  • Analyze metrics and implement performance improvements.

  • Troubleshoot complex platform and integration issues.

  • Support proactive capacity planning and platform optimization.

Collaboration & Leadership

  • Partner with architects, developers, product teams, and business stakeholders.

  • Mentor junior engineers and contribute to technical knowledge sharing.

  • Participate in platform strategy and continuous improvement initiatives.

  • Collaborate with global teams across multiple time zones.

Required Qualifications

Experience

βœ” 5+ years of experience in API platform engineering, middleware engineering, or platform operations.

βœ” Experience supporting enterprise-scale API management environments.

βœ” Experience working within complex, globally distributed organizations.

Must-Have Technical Skills

API Management Platforms

Strong experience with one or more of:

  • Kong

  • Broadcom Layer7

  • Google Apigee

  • Equivalent API Management Platforms

API Gateway Technologies

  • API Gateway Architecture

  • Traffic Management

  • Rate Limiting

  • API Security Policies

  • API Governance

API Lifecycle Management

  • API Design

  • API Publishing

  • API Versioning

  • API Retirement

  • API Governance Frameworks

Authentication & Security

  • OAuth 2.0

  • JWT

  • OpenID Connect (OIDC)

  • API Security Best Practices

Automation & DevOps

Experience with:

  • Python

  • Shell Scripting

  • Ansible

Strong understanding of:

  • CI/CD Pipelines

  • DevOps Methodologies

  • Deployment Automation

  • Infrastructure Automation

Monitoring & Observability

Experience with:

  • Prometheus

  • Grafana

  • API Analytics

  • Performance Monitoring

  • Usage Monitoring

Cloud & Containerization

Exposure to:

  • Docker

  • Kubernetes

  • Cloud-Native API Platforms

  • Containerized Middleware Environments

Preferred Qualifications

  • Experience leading API platform initiatives.

  • Experience supporting global enterprise environments.

  • Strong troubleshooting and root-cause analysis skills.

  • Experience with platform modernization and cloud migration efforts.

  • Familiarity with enterprise integration patterns and middleware ecosystems.

Screening Questions

  1. Do you have professional experience with API management platforms such as Kong, Broadcom Layer7, Google Apigee, or similar technologies?

  2. Do you have experience designing and supporting API gateway architectures?

  3. Have you worked with API traffic management, rate limiting, and API security policies?

  4. Do you have experience managing the full API lifecycle, including design, publishing, versioning, and retirement?

  5. Have you implemented authentication and authorization frameworks such as OAuth 2.0, JWT, or OpenID Connect?

  6. Do you have experience automating API deployments using Python, Shell, or Ansible?

  7. Have you integrated API platforms into CI/CD pipelines and DevOps workflows?

  8. Do you have experience with API monitoring and analytics tools such as Prometheus or Grafana?

  9. Have you worked with Docker and Kubernetes in API or middleware environments?

  10. Are you authorized to work in the United States without current or future visa sponsorship?

Ideal Candidate Profile

The ideal candidate will:

  • Be a senior-level API platform engineer capable of operating independently.

  • Possess strong expertise across API gateways, API management, and security.

  • Be comfortable collaborating with global teams and stakeholders.

  • Demonstrate strong troubleshooting and problem-solving abilities.

  • Have experience automating platform deployments and operational processes.

  • Mentor junior engineers while remaining hands-on technically.

  • Thrive in highly complex enterprise environments.

  • Be flexible with occasional global collaboration outside standard business hours.

Candidate Snapshot

Requirement

Details

Experience

5–7+ Years

API Platforms

Kong, Layer7, Apigee or Equivalent

Security

OAuth 2.0, JWT, OpenID Connect

Automation

Python, Shell, Ansible

DevOps

CI/CD, Deployment Automation

Monitoring

Prometheus, Grafana

Containerization

Docker, Kubernetes

Location

Atlanta, GA

Work Arrangement

Hybrid (3 Days Onsite)

Compensation

$105K – $160K

Visa Sponsorship

Not Available

What Makes Someone Successful in This Role?

  • Deep expertise in enterprise API management platforms.

  • Strong understanding of API gateway architecture and security.

  • Ability to automate deployments and operational processes.

  • Experience working within global, cross-functional teams.

  • Strong troubleshooting and platform optimization capabilities.

  • Ability to balance hands-on engineering with mentoring responsibilities.

  • Excellent communication skills when engaging both technical and non-technical stakeholders.

  • Commitment to continuous improvement, platform reliability, and operational excellence.

 

ServiceNow Developer – ITAM / ITOM / CMDB (HAM & SAM)

ServiceNow Developers
Open to Multiple Locations: UK Remote, India (Hyderabad Preferably), UAE (Abu Dhabi Preferably)
Contract or Permanent

Role Summary

We are seeking a highly capable ServiceNow Developer to support a large‑scale enterprise IT Asset Management (ITAM) programme for a strategic client operating complex, high‑value infrastructure environments.

The role will focus on delivering and extending a ServiceNow‑based ITAM solution, initially centred on large‑scale GPU, data centre and cloud infrastructure, with expansion to the wider IT estate. You will work as part of a structured delivery team alongside architects, data specialists and integration engineers, contributing hands‑on configuration, development and integration across the ServiceNow platform.

This is a delivery‑focused role suited to an experienced ServiceNow professional with strong ITAM, CMDB, ITOM and integration expertise.

Key Responsibilities

  • Configure and develop ServiceNow ITAM solutions aligned to a defined asset lifecycle (planning through disposal)

  • Implement and extend Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Enterprise)

  • Design and configure CMDB classes, attributes, relationships and reconciliation logic

  • Develop and optimise asset lifecycle workflows using Flow Designer and Business Rules

  • Support large‑scale automated discovery using MID Servers and ServiceNow Discovery

  • Build and maintain integrations with:

    • Procurement systems (e.g. Coupa)

    • ERP / finance systems (SAP / Dynamics)

    • Cloud platforms and security tools

  • Implement data imports, transforms and reconciliation rules for legacy data migration

  • Develop custom scripts and platform logic using JavaScript and ServiceNow APIs

  • Configure dashboards, reports and KPIs supporting IT, Finance and Governance stakeholders

  • Support testing, UAT, go‑live and hypercare phases

  • Produce technical documentation and support knowledge transfer to client teams

  • Collaborate with architects and stakeholders to ensure solutions align with ServiceNow best practices


Required Technical Skills

  • Strong hands‑on development experience on the ServiceNow platform

  • Proven experience with:

    • Hardware Asset Management (HAM / HAM Pro)

    • Software Asset Management (SAM Enterprise)

    • CMDB and CSDM concepts

  • Solid understanding of ITOM Discovery and Service Mapping

  • Strong scripting skills:

    • JavaScript

    • Business Rules

    • Script Includes

    • Client Scripts

    • UI Policies / UI Actions

  • Integration experience using:

    • REST and SOAP APIs

    • IntegrationHub / Workflow Data Fabric

    • MID Servers

  • Experience with:

    • Import Sets and Transform Maps

    • Identification & Reconciliation Engine (IRE)

  • Reporting using Platform Analytics / Performance Analytics

  • Understanding of ITIL‑aligned processes and enterprise service management

Desired Experience

  • Typically 5–10+ years overall IT experience, with strong ServiceNow specialisation

  • Demonstrated delivery experience in:

    • Enterprise or regulated environments

    • Large‑scale infrastructure estates (data centre, cloud, GPU / compute environments)

  • Experience working on greenfield or major transformation programmes

  • Comfortable operating in Agile or structured delivery frameworks

  • Experience mentoring junior developers or contributing to design reviews (desirable)

Soft Skills & Ways Of Working

  • Strong analytical and problem‑solving skills

  • Clear communicator, able to work with technical and non‑technical stakeholders

  • Comfortable working in multi‑vendor delivery environments

  • Detail‑oriented with a strong documentation discipline

  • Proactive, delivery‑focused and able to work independently as well as part of a team

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • ServiceNow Certified Implementation Specialist (CIS) – one or more of:

    • ITSM

    • ITOM

    • HAM

    • SAM

  • ITIL v4 Foundation (desirable)


 

Project‑Specific Requirements


  • IT Asset Management (HAM / SAM)

  • CMDB and Discovery at scale

  • ITOM integration and data quality

  • Procurement, finance and security integrations

  • Data migration and legacy tool consolidation

  • Asset lifecycle automation and governance reporting



Security / Compliance Context


  • Experience working in regulated or security‑sensitive environments

  • Understanding of role‑based access control and audit readiness

  • Familiarity with ISO / compliance‑driven delivery is advantageous

 

ServiceNow Project Manager – Enterprise Multi-Module Delivery (ITSM, HRSD, ITOM, CSM)

ServiceNow Project Manager (Multi-Module / Enterprise Delivery)

Location: Hybrid (Onsite preferred, remote initially considered)
Start Date: ASAP

Role Overview

We are seeking an experienced ServiceNow Project Manager to lead the delivery of large-scale ServiceNow programmes across multiple enterprise modules.

This is a broad, platform-focused role, where ITSM is expected as a foundation, alongside HRSD, with strong interest in candidates who bring experience across additional ServiceNow capabilities such as ITAM, ITOM, CSM, FSM, GRC, SecOps, and CRM-related solutions.

While experience in ITAM and ITOM remains highly desirable, we are equally keen to engage candidates who have led multi-module ServiceNow transformations and can operate across both technical and functional workstreams.

This role requires a balance of delivery leadership, platform knowledge, and stakeholder engagement, ensuring successful outcomes aligned to business strategy.

Key Responsibilities

  • Lead end-to-end delivery of ServiceNow programmes across multiple modules and business functions

  • Manage full project lifecycle including scope, planning, governance, risk, and delivery execution

  • Work across core ServiceNow modules including:

    • ITSM (essential)

    • HRSD (Human Resources Service Delivery)

    • Additional modules such as:

      • ITAM (IT Asset Management)

      • ITOM (IT Operations Management)

      • CSM (Customer Service Management)

      • FSM (Field Service Management)

      • GRC (Governance, Risk & Compliance)

      • SecOps (Security Operations)

      • SPM / PPM (Strategic Portfolio Management / Project Portfolio Management)

      • App Engine / Custom Applications

  • Collaborate with architects, developers, admins, and business stakeholders across workstreams

  • Facilitate workshops and discovery sessions to define requirements and implementation approaches

  • Ensure alignment with ServiceNow best practices, governance, and platform strategy

  • Oversee testing, release planning, and go-live activities

  • Drive adoption, process optimisation, and transition into BAU support models

  • Provide clear and structured programme reporting to senior stakeholders

Experience Required

  • Proven experience delivering ServiceNow implementations end-to-end (minimum 5+ years)

  • Strong background as a Project Manager, Delivery Lead, or Programme Manager within ServiceNow environments

  • Experience across multiple ServiceNow modules (not limited to ITSM)

  • Solid understanding of enterprise service management and digital workflows

  • Experience working in enterprise or consultancy-led delivery environments

  • Strong stakeholder management skills, with the ability to engage both technical and non-technical audiences

Preferred Experience

  • Hands-on or delivery exposure to:

    • ITAM and/or ITOM

    • HRSD

    • CSM or customer-facing workflows

  • Experience delivering multi-module or platform-wide ServiceNow transformations

  • Exposure to global or complex enterprise programmes

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Implementation Specialist (any module)

  • Additional certifications across ITSM, ITAM, ITOM, HRSD, CSM, or GRC are advantageous

Skills & Capabilities

  • Strong programme governance and delivery management expertise

  • Ability to operate across both functional and technical ServiceNow teams

  • Excellent workshop facilitation and stakeholder engagement skills

  • Structured, organised, and outcome-driven mindset

  • Ability to manage multiple workstreams and priorities simultaneously

Why This Role

  • Opportunity to lead a high-impact, enterprise-scale ServiceNow programme

  • Exposure to a wide range of ServiceNow modules and business domains

  • Flexibility in working model with hybrid/remote options

  • Immediate involvement in a fast-paced, high-visibility transformation programme

Application Questions

  • How many end-to-end ServiceNow projects have you delivered?

  • Which ServiceNow modules have you worked across? (e.g. ITSM, HRSD, ITOM, ITAM, CSM, etc.)

  • Do you hold any ServiceNow certifications? If yes, please specify

  • What is your earliest availability to start?

ServiceNow Developer (CMDB Expertise) | Hybrid Chandler, AZ | $90K–$130K

🧩 ServiceNow Developer / Engineer (CMDB Expertise)

πŸ“ Location: Hybrid – Chandler, AZ (2–3 days onsite)
πŸ’Ό Experience Level: Mid-Level (3+ years)
🏒 Industry: Information Technology / IT Services
πŸŽ“ Education: Bachelor’s degree preferred
🚫 Visa Sponsorship: Not available
🚚 Relocation: None
πŸ’° Compensation: $90,000 – $130,000 base salary (or up to $85/hr for contract)
πŸ•“ Employment Type: Full-Time or Contract-to-Hire

🌟 The Opportunity

An innovative and fast-growing ServiceNow Partner is seeking a skilled ServiceNow Developer or Engineer with deep CMDB expertise to help design and optimize enterprise-scale ServiceNow solutions.

You’ll play a key role in improving configuration management data accuracy, automating discovery, and integrating ITSM and ITOM processes β€” empowering organizations to enhance operational visibility and efficiency.

This is a hands-on technical role that blends development, architecture, and problem-solving. You’ll collaborate closely with senior architects, business analysts, and delivery leads on large-scale digital transformation projects.

🧭 Key Responsibilities

  • Design, configure, and enhance ServiceNow solutions with a strong focus on CMDB, Discovery, and Service Mapping.

  • Build and optimize CI classes, identification rules, and relationship models to ensure CMDB integrity.

  • Integrate CMDB data with ITSM, ITOM, ITAM, and SAM modules to improve data accuracy and transparency.

  • Develop and maintain automation scripts using JavaScript, Glide APIs, and Flow Designer.

  • Configure and support MID Servers, integration protocols (REST, SOAP, JDBC), and Orchestration tools.

  • Conduct data audits, reconciliations, and performance tuning for CMDB and related modules.

  • Collaborate with business stakeholders to gather requirements, define technical designs, and deliver high-quality solutions.

  • Support platform upgrades, patching, and enhancement initiatives.

  • Participate in Agile ceremonies β€” sprint planning, reviews, and retrospectives.

🧠 Required Skills & Experience

βœ… 3+ years of hands-on experience as a ServiceNow Developer or Engineer.
βœ… Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
βœ… Proficiency with JavaScript, Glide APIs, Flow Designer, and overall ServiceNow configuration.
βœ… Hands-on experience with one or more modules: ITSM, ITOM, ITAM, or SAM.
βœ… Knowledge of Discovery, MID Server configuration, and integration protocols (REST, SOAP, JDBC, etc.).
βœ… Strong documentation and technical design writing skills.

πŸ’‘ Preferred Attributes

⭐ Experience working in tech startups or agile environments.
⭐ Exposure to offshore team collaboration.
⭐ Strong problem-solving mindset and ability to work autonomously.
⭐ Excellent communication and interpersonal skills with technical and non-technical stakeholders.

πŸš€ Why Join

  • Be part of a fast-growing ServiceNow Partner with a collaborative, innovation-driven culture.

  • Work directly with architects and delivery leads on enterprise-level ServiceNow projects.

  • Hybrid flexibility β€” 2–3 days onsite in Chandler, AZ.

  • Competitive compensation and comprehensive benefits.

  • Immediate hire potential for the right fit after two interview rounds.

🧩 Screening Questions

1️⃣ Have you ever worked in a tech start-up or small team environment?
2️⃣ Have you collaborated with offshore teams in varying time zones?
3️⃣ Are you located near Chandler, AZ, and available onsite 2–3 days per week?

πŸ’Ž Benefits

  • Medical, Dental & Vision Insurance

  • Life & Disability Coverage

  • Retirement Plan

  • Paid Time Off

  • Equity Participation

  • Hybrid / Work-from-Home Flexibility

🧩 Candidate Snapshot

  • Experience: 3+ years of ServiceNow development/engineering

  • Specialization: CMDB, Discovery, Integrations, ITSM/ITOM

  • Tools & Skills: ServiceNow | JavaScript | Glide API | Flow Designer | MID Server | REST/SOAP/JDBC

  • Travel: None

  • Work Type: Full-Time or Contract-to-Hire

🌐 Ready to advance your ServiceNow career?
Join a high-growth environment where your technical expertise shapes enterprise ServiceNow ecosystems and drives digital innovation.

 

ITSM Business Process Consultant & ITOM Specialist | ServiceNow | Riyadh, Saudi Arabia

ITSM Business Process Consultant

Location: Riyadh, Saudi Arabia (Onsite)
Type: Full-time, 40 hours per week
Start Date: ASAP
Duration: Approx. 500 hours of project effort

About the Role:

We are looking for a skilled ITSM Business Process Consultant to lead the unification and optimization of IT Service Management processes across multiple business units. The role focuses on aligning and standardizing key ITSM processesβ€”Incident, Problem, Request, Change, and related areasβ€”to ensure consistency, efficiency, and service excellence within a large enterprise environment.

Key Responsibilities:

  • Lead the analysis, design, and unification of ITSM processes across different teams and systems.

  • Work closely with stakeholders to assess current processes, identify gaps, and design a unified operating model.

  • Implement and configure ITSM workflows (e.g., Incident, Problem, Request) within ServiceNow or equivalent ITSM platforms.

  • Ensure alignment with ITIL best practices and organizational policies.

  • Develop process documentation, SOPs, and training materials to support adoption.

  • Collaborate with technical teams to validate that process design aligns with system capabilities.

  • Drive stakeholder buy-in and change management throughout the transformation process.

Required Skills & Experience:

  • Proven experience in ITSM process design, optimization, and implementation.

  • Hands-on expertise with ServiceNow ITSM or similar enterprise ITSM tools.

  • Strong understanding of ITIL v4 framework and best practices.

  • Experience leading cross-functional workshops and engaging stakeholders at all levels.

  • Excellent analytical, documentation, and communication skills.

Preferred Qualifications:

  • ITIL v4 Foundation or Intermediate Certification.

  • Experience in process unification or transformation projects within large enterprises.

  • Exposure to government or regulated industry environments.

  • ServiceNow Certified Implementation Specialist (CIS – ITSM) certification is a plus.

ITOM Specialist (Event Management Implementation)

Location: Riyadh, Saudi Arabia (Onsite)
Type: Full-time, 40 hours per week
Start Date: ASAP
Duration: Approx. 500 hours of project effort

About the Role:

We are seeking an experienced ITOM Specialist (ServiceNow Technical Consultant) to lead a hands-on Event Management implementation project, focusing particularly on data segregation and best practices in IT Operations Management. This is a full-time, onsite role based in Riyadh, ideal for a technically strong consultant who thrives in complex enterprise environments.

Key Responsibilities:

  • Lead and execute the implementation of ServiceNow ITOM Event Management, including integrations, configurations, and customization.

  • Design and implement data segregation strategies to ensure security and compliance within multi-tenant or multi-business unit environments.

  • Collaborate with stakeholders to gather requirements, define use cases, and align implementation with business goals.

  • Configure event rules, alert correlation, and monitoring integrations with third-party tools.

  • Support discovery and service mapping initiatives to enhance operational visibility.

  • Provide documentation, knowledge transfer, and technical mentoring as needed.

Required Skills & Experience:

  • Proven hands-on experience with ServiceNow ITOM, particularly Event Management.

  • Strong understanding of data segregation, CMDB, and event correlation concepts.

  • Experience integrating monitoring tools (e.g., SolarWinds, SCOM, Zabbix, or Dynatrace) with ServiceNow.

  • Solid grasp of ServiceNow architecture, MID Servers, and CMDB relationships.

  • Ability to work independently and deliver results in a fast-paced environment.

  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist (CIS-ITOM) or similar certification.

  • Experience in large-scale enterprise environments or managed services.

  • Prior exposure to projects in regulated or government sectors.

 

ServiceNow Architect | Chandler, AZ (Hybrid) | $150K–$180K + Full Benefits

ServiceNow Architect

πŸ“ Location: Chandler, Arizona (Hybrid – 3 days in-office weekly) (open to being based in Arizona State)
πŸ’Ό Employment Type: Full-Time | Senior-Level
πŸ’² Salary Range: $150,000 – $180,000 USD
πŸ›‘ Visa Sponsorship: Not Available
🚚 Relocation Package: Not Included
✈️ Travel: Not Required

Shape the Future of Enterprise IT with ServiceNow

Are you a senior-level ServiceNow professional who thrives on creating powerful, scalable, and secure platform solutions? This is your opportunity to architect and lead end-to-end ServiceNow implementations for a high-impact, forward-looking team. Based in Chandler, AZ, this in-office role (3x per week) is your chance to work closely with top-tier technical leadership to modernize IT and business processes across a growing enterprise.

What You’ll Do

  • Architect & Lead: Drive the design and deployment of complex ServiceNow solutions across ITSM, ITOM, ITBM, HRSD, HAM, SAM, and CRM modules.

  • Strategic Influence: Collaborate with business and tech stakeholders to shape the ServiceNow roadmap.

  • Integration Mastery: Design seamless integrations with systems like Active Directory, LDAP, Salesforce, AWS, Azure, and custom APIs.

  • Platform Optimization: Continuously evaluate performance, usability, and cost-efficiency while ensuring compliance and governance.

  • Mentorship: Guide development teams in adopting ServiceNow best practices, coding standards, and scalable design.

  • Documentation & Delivery: Produce architecture diagrams, implementation guides, and technical documentation for smooth handoffs and operations.

What You Bring

Must-Have Skills

  • 5+ years of hands-on experience with ServiceNow, with 3+ years in an architect or lead role

  • Expertise in one or more modules: ITOM, ITSM, HRSD, HAM, SAM, CSM, CRM

  • Strong scripting skills in JavaScript, Glide API, Business Rules, etc.

  • Deep knowledge of platform capabilities, CSDM, CMDB structure, and ServiceNow governance

  • Experience with cloud platforms (AWS, Azure) and their integration into ServiceNow

  • Familiarity with DevOps practices and CI/CD pipelines for ServiceNow deployments

  • Proven ability to automate workflows and drive efficiency using modern frameworks

  • Understanding of ITIL frameworks (especially Incident, Problem, Change, and Config Management)

  • Certifications preferred: CAD, CSA, or CTA

Nice to Have

  • Background in healthcare or public sector (SLED) environments

  • Familiarity with ServiceNow features like Virtual Agent, Flow Designer, Predictive Intelligence

  • Experience with large-scale upgrade cycles and patching strategy

Why This Role?

  • πŸ’° Competitive Pay – $150K–$180K base salary

  • πŸ₯ Robust Benefits – Medical, dental, vision, life insurance, and 401(k)

  • πŸ“ˆ Career Growth – High visibility, direct influence on platform evolution, and room for advancement

  • 🧠 Challenging Projects – Work on high-impact, enterprise-level ServiceNow transformations

  • πŸ§‘β€πŸ€β€πŸ§‘ Collaborative Culture – Join a talented, motivated, and supportive technology team

  • 🏑 Flexible Hybrid Work – Enjoy the best of both worlds with structured in-office collaboration and remote flexibility

Interview Process

  1. Phone Screen with Recruiter

  2. Interview with Technology Director

  3. Technical Panel Interview

  4. Final Interview with HR

Other Info

  • Location: On-site (Chandler, AZ) 3 days per week

  • Must be authorized to work in the U.S. (no H1B, STEM, OPT support)

  • Role is open for ongoing recruitment – top-tier talent always welcome

πŸ” Interested? Prepare to showcase examples of recent ServiceNow implementations, highlight your architectural contributions, and share your vision for optimizing enterprise IT through automation and intelligent design.