🧩 ServiceNow Developer / Engineer (CMDB Expertise)
📍 Location: Hybrid – Chandler, AZ (2–3 days onsite)
💼 Experience Level: Mid-Level (3+ years)
🏢 Industry: Information Technology / IT Services
🎓 Education: Bachelor’s degree preferred
🚫 Visa Sponsorship: Not available
🚚 Relocation: None
💰 Compensation: $90,000 – $130,000 base salary (or up to $85/hr for contract)
🕓 Employment Type: Full-Time or Contract-to-Hire
🌟 The Opportunity
An innovative and fast-growing ServiceNow Partner is seeking a skilled ServiceNow Developer or Engineer with deep CMDB expertise to help design and optimize enterprise-scale ServiceNow solutions.
You’ll play a key role in improving configuration management data accuracy, automating discovery, and integrating ITSM and ITOM processes — empowering organizations to enhance operational visibility and efficiency.
This is a hands-on technical role that blends development, architecture, and problem-solving. You’ll collaborate closely with senior architects, business analysts, and delivery leads on large-scale digital transformation projects.
🧭 Key Responsibilities
Design, configure, and enhance ServiceNow solutions with a strong focus on CMDB, Discovery, and Service Mapping.
Build and optimize CI classes, identification rules, and relationship models to ensure CMDB integrity.
Integrate CMDB data with ITSM, ITOM, ITAM, and SAM modules to improve data accuracy and transparency.
Develop and maintain automation scripts using JavaScript, Glide APIs, and Flow Designer.
Configure and support MID Servers, integration protocols (REST, SOAP, JDBC), and Orchestration tools.
Conduct data audits, reconciliations, and performance tuning for CMDB and related modules.
Collaborate with business stakeholders to gather requirements, define technical designs, and deliver high-quality solutions.
Support platform upgrades, patching, and enhancement initiatives.
Participate in Agile ceremonies — sprint planning, reviews, and retrospectives.
🧠 Required Skills & Experience
✅ 3+ years of hands-on experience as a ServiceNow Developer or Engineer.
✅ Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
✅ Proficiency with JavaScript, Glide APIs, Flow Designer, and overall ServiceNow configuration.
✅ Hands-on experience with one or more modules: ITSM, ITOM, ITAM, or SAM.
✅ Knowledge of Discovery, MID Server configuration, and integration protocols (REST, SOAP, JDBC, etc.).
✅ Strong documentation and technical design writing skills.
💡 Preferred Attributes
⭐ Experience working in tech startups or agile environments.
⭐ Exposure to offshore team collaboration.
⭐ Strong problem-solving mindset and ability to work autonomously.
⭐ Excellent communication and interpersonal skills with technical and non-technical stakeholders.
🚀 Why Join
Be part of a fast-growing ServiceNow Partner with a collaborative, innovation-driven culture.
Work directly with architects and delivery leads on enterprise-level ServiceNow projects.
Hybrid flexibility — 2–3 days onsite in Chandler, AZ.
Competitive compensation and comprehensive benefits.
Immediate hire potential for the right fit after two interview rounds.
🧩 Screening Questions
1️⃣ Have you ever worked in a tech start-up or small team environment?
2️⃣ Have you collaborated with offshore teams in varying time zones?
3️⃣ Are you located near Chandler, AZ, and available onsite 2–3 days per week?
💎 Benefits
Medical, Dental & Vision Insurance
Life & Disability Coverage
Retirement Plan
Paid Time Off
Equity Participation
Hybrid / Work-from-Home Flexibility
🧩 Candidate Snapshot
Experience: 3+ years of ServiceNow development/engineering
Specialization: CMDB, Discovery, Integrations, ITSM/ITOM
Tools & Skills: ServiceNow | JavaScript | Glide API | Flow Designer | MID Server | REST/SOAP/JDBC
Travel: None
Work Type: Full-Time or Contract-to-Hire
🌐 Ready to advance your ServiceNow career?
Join a high-growth environment where your technical expertise shapes enterprise ServiceNow ecosystems and drives digital innovation.