ServiceNow Tech Lead / Principal Consultant (FSO) – Financial Services, CSM, IRM | Fully Remote

Tech Lead / Principal Consultant – ServiceNow (FSO)

📍 Location: Fully Remote
💼 Employment Type: Full-Time
🎓 Education: Bachelor’s Degree required (Computer Science or related)
📈 Experience Level: Mid-Senior
🕒 Experience Required: 10–15+ years
✈️ Travel: None
🌎 Visa Sponsorship: Not available

Role Overview

We are seeking an experienced ServiceNow Tech Lead / Principal Consultant with strong expertise in Financial Services Operations (FSO) to lead enterprise-level implementations.

This is a hands-on technical leadership role, responsible for driving solution architecture, design, and delivery while mentoring development teams and collaborating closely with enterprise stakeholders.

Key Responsibilities

Technical Leadership & Architecture

• Act as the technical owner for ServiceNow implementations

• Lead architecture, design, and delivery of FSO-based solutions

• Translate business requirements into scalable technical solutions

• Provide guidance on enterprise architecture and platform best practices

ServiceNow Development & Implementation

• Lead end-to-end implementation and customization of ServiceNow solutions

• Develop and configure:

• Business Rules

• Script Includes

• UI Actions, UI Policies, Client Scripts

• Build integrations using:

• REST/SOAP APIs

• Work across ServiceNow modules including:

• FSO, CSM, CMDB, CSDM

Financial Services Operations (FSO)

• Design and implement solutions aligned with financial services data models

• Deliver capabilities across:

• Dispute management

• Customer lifecycle management

• Payments, cards, and loan operations

• Treasury and claims processing

• Lead FSO solution architecture and configuration

Agile Delivery & Stakeholder Engagement

• Work within Agile/Scrum environments (sprint planning, demos, delivery cycles)

• Collaborate with:

• Enterprise architecture teams

• Business stakeholders

• Development teams

• Lead requirements gathering and solution workshops

Integration & Platform Management

• Design and manage integrations with external systems

• Ensure platform performance, scalability, and compliance

• Support code reviews, deployment, and environment management

Governance, Risk & Compliance (IRM)

• Contribute to IRM (Integrated Risk Management) architecture and implementation

• Support:

• Risk and compliance modules

• Vendor risk management

• Ensure alignment with regulatory frameworks (e.g., GDPR, ISO)

Required Qualifications

• 10+ years of experience in ServiceNow development and architecture

• Strong hands-on experience with:

• ServiceNow FSO (Financial Services Operations)

• Customer Service Management (CSM)

• Proven experience leading enterprise ServiceNow implementations

• Expertise in:

• JavaScript, HTML, CSS, XML

• ServiceNow APIs and scripting

• Strong understanding of:

• CSDM, CMDB, and data models

• ITIL and service management frameworks

Certifications (Required / Preferred)

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Implementation Specialist (FSO / IRM / Risk / Vendor Risk)

• IRM (Integrated Risk Management) experience and certification preferred

Technical Skills

• ServiceNow platform architecture and customization

• REST/SOAP integrations

• Agile/Scrum delivery methodologies

• Scripting (JavaScript, AJAX, JSON, AngularJS)

• Enterprise architecture and solution design

Key Competencies

• Strong technical leadership and mentoring ability

• Excellent client-facing and communication skills

• Advanced analytical and problem-solving capability

• Ability to manage multiple priorities in complex environments

• Strong collaboration across distributed/global teams

Ideal Candidate

The ideal candidate will:

• Have deep expertise in ServiceNow FSO implementations within financial services

• Be a hands-on architect and technical leader

• Have experience working on large-scale enterprise transformations

• Be comfortable leading client-facing engagements

• Demonstrate strong knowledge of risk, compliance, and governance frameworks

Additional Information

• Fully remote role

• Opportunity to work on large-scale digital transformation initiatives

• Exposure to AI-driven and enterprise platform solutions

ServiceNow Architect | Chandler, AZ | $140K–$180K + Bonus | ITSM, CSM, SPM, CMDB | Onsite

🌐 ServiceNow Architect

📍 Chandler, AZ (Onsite | Arizona & California candidates only)
💼 Senior Level | Reports to SVP
💰 $140,000 – $180,000 + up to 10% bonus (DOE)
🛫 Travel: Up to 20%

Why This Role is Exciting

This is a brand-new opportunity to join a growing team as a hands-on ServiceNow Architect. You’ll be leading enterprise-scale solutions, shaping digital transformation, and working with cutting-edge ServiceNow modules like ITSM, CSM, and SPM. If you thrive in a role where technical depth meets strategic impact, this is the career move you’ve been waiting for.

What You’ll Be Doing

• Architect and implement end-to-end ServiceNow solutions across multiple modules.

• Collaborate with stakeholders to define architectural vision and roadmaps.

• Design and oversee integrations with third-party platforms (AWS, Azure, Salesforce, SAP, etc.).

• Guide and mentor technical teams to ensure best-in-class development standards.

• Optimize ServiceNow environments for performance, security, and scalability.

• Lead upgrades, enhancements, and governance initiatives to keep systems aligned with best practices.

• Act as a trusted advisor and SME, driving innovation and value for enterprise clients.

What We’re Looking For

✅ U.S. Citizen or Green Card holder
✅ ServiceNow CAD or CTA certification required (CSA also considered)
✅ 9+ years of hands-on ServiceNow experience, with at least 3 years in an Architect role
✅ Technical expertise across ITSM, CSM, SPM, CMDB, and integrations (REST, SOAP, OAuth2, APIs)
✅ Strong scripting skills (JavaScript, Glide API, Business Rules)
✅ Proven success in large-scale ServiceNow implementations
✅ Knowledge of ITIL processes and Agile project delivery
✅ Excellent communication, leadership, and mentoring abilities

Nice-to-Haves

⭐ Experience with ITAM, ITOM (Discovery, Orchestration, Event Management)
⭐ Familiarity with cloud integrations (AWS, Azure)
⭐ DevOps / CI-CD pipeline experience for ServiceNow
⭐ Advanced ServiceNow features like Virtual Agent, Flow Designer, Predictive Intelligence

Benefits & Perks

🌟 Competitive salary ($140K–$180K) + up to 10% bonus DOE
🌟 Health, dental, vision, and life insurance
🌟 Retirement plans & equity options
🌟 Paid time off & flexible work-from-home options
🌟 Professional development & career growth opportunities
🌟 Collaborative, innovative, and supportive team environment

🚀 With 3 openings available, this is your chance to step into a high-impact role where your architecture expertise shapes the future of enterprise ServiceNow platforms.

ServiceNow Business Analyst | Remote (PST/MST) | $80K–$130K | ITSM, ITOM, CSM | Digital Transformation

💼 ServiceNow Business Analyst – PST/MST Time Zones

📍 Remote (must be based in PST or MST, Chandler, AZ preferred)
📅 Full-time | Mid-Level | Reports to SVP Technology

💰 Salary: $80,000 – $130,000 base + partial relocation (contract or contract-to-hire available)
✨ Benefits: Medical, Dental, Vision, Life Insurance, Retirement, Equity, PTO, Work From Home

🚀 About the Role

We’re seeking a ServiceNow Business Analyst who thrives at the intersection of business needs and technical solutions. This is a newly created role designed for someone with strong ServiceNow experience, excellent stakeholder skills, and the ability to collaborate with offshore teams.

As the bridge between business and technology, you’ll translate complex requirements into actionable solutions, optimize workflows, and ensure ServiceNow delivers maximum value. If you’re passionate about ITSM, digital transformation, and enabling teams through smarter processes—this role is for you.

🛡️ Key Responsibilities

• Requirements Gathering: Partner with stakeholders to capture and document ServiceNow business requirements.

• Process Mapping: Analyze workflows, identify improvements, and design streamlined solutions.

• Solution Design: Collaborate with developers and architects to ensure technical alignment with business goals.

• User Stories & Documentation: Create detailed stories, process flows, and use cases.

• Configuration Support: Assist in building and refining ServiceNow modules (ITSM, ITOM, CSM, CMDB).

• Testing & UAT: Coordinate and support user acceptance testing to validate solutions.

• Continuous Improvement: Identify and implement enhancements for performance and usability.

• Training & Support: Provide training and adoption support for new features and processes.

• Change Management: Support upgrades, enhancements, and rollouts with clear communication.

🎯 Required Qualifications

• 5+ years as a Business Analyst, with at least 3 years in ServiceNow.

• Strong knowledge of ITSM, ITOM, CSM, and CMDB.

• Skilled in writing user stories, workflows, and documentation.

• Experience collaborating with offshore teams (flexibility for early/late calls required).

• Excellent verbal/written communication and stakeholder engagement skills.

• US Citizen or Green Card Holder only.

• ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (CBAP, IIBA) preferred.

• ITIL framework knowledge strongly valued.

✅ Preferred Qualifications

• Experience in Healthcare or SLED environments.

• Agile/Scrum background (sprint planning, retrospectives, stand-ups).

• Knowledge of ServiceNow integrations (REST/SOAP).

• Familiarity with CSM features (Case Management, Knowledge Mgmt, Omnichannel).

• Hands-on with Flow Designer, Virtual Agent, Performance Analytics.

• Experience in data migration/integration projects.

• Awareness of cloud technologies (AWS, Azure) and their ServiceNow integrations.

📌 Interview Process

1. Recruiter Phone Screen – 30 minutes

2. Technology Director Interview – 30 minutes

3. HR Interview – 30 minutes

🌟 Why Join?

• Competitive pay & benefits 💰 – comprehensive salary and perks.

• Career growth 🚀 – work on impactful ServiceNow projects with cutting-edge tools.

• Collaborative culture 💡 – join a supportive, innovative, and dynamic team.

• Flexibility 🌍 – remote role with up to 40% travel.

Senior Full stack Engineer - Spain, Madrid - €45,000 - €50,000

Senior Full stack Engineer

Spain, Madrid

€45,000 - €50,000

Job Description

Anaxi stands at gaming's new frontier. Home to some of the best minds in the industry, our powerhouse studios blend imagination with digital prowess - translating the world's greatest games into a new generation of interactive online experiences. Be part of the next step and giant leap in the companies Gaming Saga.

This position is part of a new team being built remotely in Spain as part of our Anaxi division. This role will be working on mobile applications for our real money gaming applications. We are looking for someone who is comfortable working with a global remote team, that has a minimum of 3-5 years experience in software development. This person will have worked with Messaging bus - RabbitMQ and has experience with .NET Core technologies.

Description

·        Works with Software Architects, Product Managers, product developers, subject matter experts and others on mobile frontend, API and database development

·        Develops new functionality as required by product marketing and development management as designed by architects

·        Participate in the implementation of solutions that will improve the current product performance, quality, processes and standards

·        Produce quality software artefacts

·        Ensure quality code is checked in to avoid broken builds that can cause delays to the team

·        Understands test driven development and writes unit cases

·        Focused on individual and team success

·        Works well in a team environment

Requirements

·        Total 3-5 years of experience in software development

·        Must have worked on a project involving Messaging bus - RabbitMQ

·        Required Skill Set - .NET Core, .Net technologies (C#, Ado.Net etc)

·        Requires a minimum of 1 years of experience with Angular 2+, NodeJs, HTML5, TypeScript/ Javascript and CSS / SCSS

·        Must have worked on developing Rest WebAPI,

·        Hands-on experience on Docker & Kubernetes

·        Requires minimum 1 year experience in database development

·        Awareness of basic Linux command

·        Design Patterns – MVC, MVP, Singleton, Dependency Injection, etc

·        Awareness of Mobile Framework - Cordova/PhoneGap, IONIC 2.X+,

·        Good application design and conceptualization skills, debugging and analytical skills

·        Good to know: App Submission process to AppStore and Google Play

·        Good Debugging and analytical skills

·        ALM: TFS/GIT

·        Experience with an agile development methodology, preferably Scrum

·        Must have strong analytical and creative problem-solving skills

·        Bachelors or Masters in Computer Science or similar discipline

·        Excellent oral and written, communication and customer service skills

·        Demonstrates an extremely high level of accuracy and attention to detail

·        Must have strong communication skills, able to work independently and be team oriented