ServiceNow Tech Lead / Principal Consultant (FSO) – Financial Services, CSM, IRM | Fully Remote

Tech Lead / Principal Consultant – ServiceNow (FSO)

📍 Location: Fully Remote
💼 Employment Type: Full-Time
🎓 Education: Bachelor’s Degree required (Computer Science or related)
📈 Experience Level: Mid-Senior
🕒 Experience Required: 10–15+ years
✈️ Travel: None
🌎 Visa Sponsorship: Not available

Role Overview

We are seeking an experienced ServiceNow Tech Lead / Principal Consultant with strong expertise in Financial Services Operations (FSO) to lead enterprise-level implementations.

This is a hands-on technical leadership role, responsible for driving solution architecture, design, and delivery while mentoring development teams and collaborating closely with enterprise stakeholders.

Key Responsibilities

Technical Leadership & Architecture

• Act as the technical owner for ServiceNow implementations

• Lead architecture, design, and delivery of FSO-based solutions

• Translate business requirements into scalable technical solutions

• Provide guidance on enterprise architecture and platform best practices

ServiceNow Development & Implementation

• Lead end-to-end implementation and customization of ServiceNow solutions

• Develop and configure:

• Business Rules

• Script Includes

• UI Actions, UI Policies, Client Scripts

• Build integrations using:

• REST/SOAP APIs

• Work across ServiceNow modules including:

• FSO, CSM, CMDB, CSDM

Financial Services Operations (FSO)

• Design and implement solutions aligned with financial services data models

• Deliver capabilities across:

• Dispute management

• Customer lifecycle management

• Payments, cards, and loan operations

• Treasury and claims processing

• Lead FSO solution architecture and configuration

Agile Delivery & Stakeholder Engagement

• Work within Agile/Scrum environments (sprint planning, demos, delivery cycles)

• Collaborate with:

• Enterprise architecture teams

• Business stakeholders

• Development teams

• Lead requirements gathering and solution workshops

Integration & Platform Management

• Design and manage integrations with external systems

• Ensure platform performance, scalability, and compliance

• Support code reviews, deployment, and environment management

Governance, Risk & Compliance (IRM)

• Contribute to IRM (Integrated Risk Management) architecture and implementation

• Support:

• Risk and compliance modules

• Vendor risk management

• Ensure alignment with regulatory frameworks (e.g., GDPR, ISO)

Required Qualifications

• 10+ years of experience in ServiceNow development and architecture

• Strong hands-on experience with:

• ServiceNow FSO (Financial Services Operations)

• Customer Service Management (CSM)

• Proven experience leading enterprise ServiceNow implementations

• Expertise in:

• JavaScript, HTML, CSS, XML

• ServiceNow APIs and scripting

• Strong understanding of:

• CSDM, CMDB, and data models

• ITIL and service management frameworks

Certifications (Required / Preferred)

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Implementation Specialist (FSO / IRM / Risk / Vendor Risk)

• IRM (Integrated Risk Management) experience and certification preferred

Technical Skills

• ServiceNow platform architecture and customization

• REST/SOAP integrations

• Agile/Scrum delivery methodologies

• Scripting (JavaScript, AJAX, JSON, AngularJS)

• Enterprise architecture and solution design

Key Competencies

• Strong technical leadership and mentoring ability

• Excellent client-facing and communication skills

• Advanced analytical and problem-solving capability

• Ability to manage multiple priorities in complex environments

• Strong collaboration across distributed/global teams

Ideal Candidate

The ideal candidate will:

• Have deep expertise in ServiceNow FSO implementations within financial services

• Be a hands-on architect and technical leader

• Have experience working on large-scale enterprise transformations

• Be comfortable leading client-facing engagements

• Demonstrate strong knowledge of risk, compliance, and governance frameworks

Additional Information

• Fully remote role

• Opportunity to work on large-scale digital transformation initiatives

• Exposure to AI-driven and enterprise platform solutions

BCBA Therapist (Board Certified Behavior Analyst) – Fully Remote ABA Therapy | Autism Care

BCBA Therapist – Fully Remote

📍 Location: Fully Remote
💼 Employment Type: Full-Time
🎓 Education: Master’s Degree required
📈 Experience Level: Associate
🕒 Experience Required: 2–5 years
🧾 Certification Required: BCBA (Board Certified Behavior Analyst)
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Not available
👥 Openings: 10

Role Overview

We are seeking passionate and dedicated Board Certified Behavior Analysts (BCBAs) to deliver high-quality, evidence-based ABA therapy in a fully remote setting.

This role focuses on supporting children with autism through individualized, family-centered care while being backed by strong administrative and clinical support teams—allowing you to focus on what matters most: delivering impactful therapy and improving client outcomes.

Key Responsibilities

Clinical Delivery

• Provide evidence-based ABA therapy services tailored to individual client needs

• Develop and oversee treatment plans and behavior intervention strategies

• Monitor progress and adjust programs to ensure optimal outcomes

Family & Client Engagement

• Collaborate closely with families to support home-based implementation strategies

• Provide guidance, training, and support to caregivers

Supervision & Team Support

• Supervise and support Behavior Technicians (BTs)

• Ensure treatment fidelity and high-quality service delivery

• Contribute to team development and clinical excellence

Documentation & Compliance

• Complete clinical documentation in line with best practices and compliance standards

• Work with internal quality teams to ensure accurate and high-quality reporting

Support Structure

This role is designed to allow BCBAs to focus on clinical work, with dedicated support including:

• Scheduling Support: Coordinated client scheduling

• Documentation Support: Quality review and training assistance

• Billing Support: Claims and reimbursement handled centrally

• Administrative Support: Operational and clinical coordination teams

• Recruitment & Training: Dedicated team for hiring and onboarding Behavior Technicians

• Career Pathways: Structured development programs for BTs to ensure strong team performance

Required Qualifications

• BCBA Certification (required)

• Master’s degree in Behavior Analysis, Psychology, Education, or related field

• 2–5 years of experience in ABA therapy or related clinical environment

• Strong understanding of ABA principles and treatment methodologies

• Excellent communication and collaboration skills

Benefits & Perks

• Fully remote working environment

• Competitive compensation with performance-based bonus potential

• Paid time off and holidays

• Comprehensive health benefits (medical, dental, vision)

• Retirement plan with employer contribution

• Health Savings and Flexible Spending Accounts

• Short- and long-term disability coverage

• Life insurance

• Employee Assistance Program (EAP)

• Discounts on travel, fitness, and retail

Professional Development

• CEU and professional development stipend

• Conference and workshop opportunities

• Bonus incentives for presenting and creating CEU content

• Tuition reimbursement for advanced education

• Opportunities to participate in research and industry conferences

• Clear internal growth and promotion pathways

Ideal Candidate

The ideal candidate is a compassionate and clinically strong BCBA who:

• Is passionate about improving outcomes for children with autism

• Thrives in a remote, flexible environment

• Values strong support systems and collaborative care

• Is committed to continuous learning and professional growth