Technical Support

Senior Application Analyst – MIS/WMS/ERP | Houston, TX | $90K–$133K | Full-Time

Senior Application Analyst – MIS-WMS-ERP

📍 Location: Houston, TX (Onsite)
💼 Employment Type: Full-time | Senior Level
💵 Salary Range: $90,000 – $133,000 (USD)
👤 Vacancies: 1
🚚 Relocation Assistance: None
🛂 Visa Sponsorship: Not available
✈️ Travel: Not required

About the Role

We’re seeking a Senior Application Analyst to provide critical IT application support for warehouse operations and supply chain systems. This role is responsible for supporting and enhancing a Warehouse Management System (WMS) along with other IT applications used across the CSC facility.

The ideal candidate will have a strong background in application support, SQL, Windows servers, and warehouse systems, with the ability to collaborate with leadership, IT teams, and software vendors to deliver scalable and reliable solutions.

This is a hands-on, impactful role where you’ll work directly with users, troubleshoot complex issues, and ensure smooth system operations to support business-critical processes.

Key Responsibilities

  • Provide technical support for WMS and other CSC applications.

  • Analyze, design, test, and implement system programs, enhancements, and upgrades.

  • Coordinate with IT vendors, leadership, and internal IT teams to prioritize and deliver solutions.

  • Install vendor patches, coordinate hot fixes, and support upgrades including testing.

  • Monitor and maintain the integrity of data and application interfaces between multiple systems.

  • Troubleshoot system failures/errors, resolve root causes, and implement long-term fixes.

  • Document and manage issue/task lists, preparing reports for management.

  • Participate in on-call rotation for after-hours technical support.

  • Act as an advocate for technical standards and best practices across IT systems.

  • Mentor and assist junior analysts in system support and project delivery.

Must-Have Qualifications

✅ 3+ years of experience in Warehouse Management Systems (WMS) support
✅ Strong knowledge of Windows servers
✅ Knowledge of SQL, with ability to develop/update SQL scripts
✅ Strong communication skills (verbal & written) and project/task management
✅ Willingness to participate in an on-call rotation

Nice-to-Have Qualifications

⭐ Previous ERP system experience
⭐ Experience supporting large, complex IT environments
⭐ Strong knowledge of application interfaces and data flows

Education & Experience

  • Associate’s degree and 2+ years of experience OR 4+ years of experience in lieu of degree.

  • 3+ years of technical experience in system analysis, design, testing, and implementation (preferably in large, corporate environments).

  • Proven ability to support and troubleshoot complex IT problems.

  • Demonstrated growth in leadership ability and mentoring others.

Interview Process

1️⃣ Recruiter Screen
2️⃣ 30-minute Zoom interview with Hiring Manager
3️⃣ Panel Interview (60–120 minutes)

Benefits

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • Retirement Plans

  • Equity Programs

  • Paid Time Off (PTO)

  • Work From Home Flexibility (as role allows)

  • Professional growth opportunities

Why Join

This organization is recognized as a Top Workplace for 10+ consecutive years, offering an environment where you’ll be empowered to grow, collaborate, and contribute to meaningful work. With access to cutting-edge systems and a supportive culture, you’ll have the tools and mentorship needed to advance your career.

 

Field Service Engineer | $65K–$75K | Industrial Printing Technology | Greensboro, NC

Field Service Engineer

📍 Location: Greensboro, North Carolina
💼 Employment Type: Full-Time
💵 Base Salary: $65,000 – $75,000/year
🎁 Benefits: Full benefits package included
🚚 Relocation Assistance: Not available
📈 Bonus/Commission: Not applicable
🕒 Overtime Eligible: No

Be the Technical Backbone of Innovation

Are you ready to put your hands-on engineering skills to work in a dynamic, customer-facing environment? A global manufacturer in high-end printing technology is seeking a Field Service Engineer to support its cutting-edge single-pass inkjet presses in the corrugated packaging space. Based primarily at a client site in Greensboro, NC, this role is your chance to become the go-to expert in keeping advanced digital print systems running at peak performance.

You’ll play a pivotal role in installation, troubleshooting, on-site maintenance, and customer training, ensuring optimal performance of next-gen printing systems. If you thrive in an environment where precision meets people skills, this is the challenge you’ve been looking for.

🔧 What You'll Do

Technical Expertise & Support

  • Lead equipment installation from setup through full operational acceptance

  • Support customers during production ramp-up phases and provide hands-on training to operators

  • Diagnose and resolve mechanical and software issues on-site

  • Ensure optimal part management, including return processes and inventory accuracy

  • Stay connected with technical teams for escalation and issue resolution

Customer-Focused Service

  • Communicate effectively with clients to address concerns and resolve issues quickly

  • Proactively maintain and improve customer relationships by delivering reliable, professional service

  • Ensure each service visit leaves the site better than you found it

Documentation & Continuous Improvement

  • Maintain precise service activity logs and troubleshooting reports

  • Complete and submit daily timecards and accurate expense reports

  • Follow a clear path of development toward becoming an Expert Print Consultant and Basic Operator Trainer

  • Complete self-paced training programs (including remote and international sessions) on schedule

Travel & Administration

  • Primarily based in Greensboro, but occasional travel—domestic and international—may be required

  • Book travel proactively to ensure cost-effective accommodations and transportation

  • Submit all expenses in a timely manner following travel

🛠️ What You Bring

  • Associate degree required; bachelor's degree preferred—or equivalent experience

  • 2+ years of experience in equipment installation, electrical/mechanical repair, or field service

  • Solid experience in technical support, diagnostics, and troubleshooting

  • Prior exposure to industrial inkjet and/or pre-press technologies is a major plus

  • Valid driver’s license and ability to travel as needed

  • Ability to work independently, manage time effectively, and remain calm under pressure

  • Physically fit to lift up to 50 lbs and agile enough to work in tight, technical environments

  • Familiarity with Microsoft Word, Excel, email, and web-based software tools

  • Willing to occasionally work non-standard hours, including weekends

  • Prior experience with similar equipment from manufacturers like HP, EFI, Fujifilm, Barberan, Canon, or Konica Minolta is highly valued

🏅 Preferred (but Not Required) Experience

  • Successful management of large machinery installations

  • Experience working in fast-paced industrial or print technology environments

  • Demonstrated history of independently solving complex technical issues

🚀 Why This Role?

  • Be a key player in delivering cutting-edge printing technology

  • Join a forward-thinking company that invests in your technical growth and training

  • Enjoy the variety of working on-site with clients while developing deep product expertise

  • Gain exposure to international best practices and advanced technologies

Note: The employer is not disclosed in accordance with application policies. Do not repost or share company name unless engagement occurs.

 

Systems Analyst III | Mainframe, Windows, UNIX | Reno, NV | $103K–$122K + Relocation

💻 Systems Analyst 3

📍 Reno, NV | In-Office with Flexibility
💼 Mid-Senior Level | Full-Time
💲 Compensation: $103,800 – $122,000 (confidential if posted externally)
🚚 Relocation: Possible for ideal candidate
Visa Sponsorship: Not available

🎯 Role Overview

We’re seeking a Systems Analyst 3 to play a critical role in maintaining and optimizing enterprise systems across Mainframe, Windows, and UNIX environments. In this role, you’ll design, implement, and support systems while ensuring operational efficiency, security, and scalability. You’ll have the opportunity to evaluate new technologies, guide best practices, and provide mentorship while tackling complex technical challenges.

This position is ideal for someone with strong technical expertise, analytical skills, and a passion for system reliability who thrives in a fast-paced, team-oriented environment.

🛠️ Key Responsibilities

  • System Administration: Install, upgrade, and maintain operating systems, applications, hardware, and peripheral equipment.

  • Operational Support: Troubleshoot complex technical issues, oversee system performance, and ensure backup and recovery processes are reliable.

  • Security: Implement and monitor policies that safeguard systems from unauthorized access or data loss.

  • Optimization: Analyze performance metrics, identify bottlenecks, and recommend changes to improve system utilization and capacity.

  • Technology Evaluation: Research, recommend, and implement software packages, hardware upgrades, and network enhancements.

  • Collaboration: Interface with user communities to understand requirements and deliver solutions that support business operations.

  • Documentation & Training: Develop process documentation and provide guidance to less experienced technicians.

  • Project Support: Provide technical input for planning, testing, and deploying new solutions and upgrades.

✅ Qualifications

  • Education: Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience – 4+ additional years without degree).

  • Experience: 5+ years supporting Mainframe, Windows, or UNIX operating systems.

  • Strong analytical and problem-solving skills.

  • Effective communication skills (written and verbal).

  • Ability to manage multiple tasks, projects, and priorities concurrently.

🌟 Nice to Have

  • Experience mentoring junior team members.

  • Knowledge of security frameworks and best practices.

  • Proven track record of managing large-scale system improvements.

📌 Why This Role?

This is a chance to shape enterprise-level system performance in the energy/utilities sector. You’ll work with cutting-edge technologies, drive meaningful improvements, and enjoy the balance of independent problem-solving and team collaboration—all while working in a supportive environment with flexibility and growth opportunities.

 

Field Service Engineer – Medical Equipment | Frankfurt & Surrounding Areas

Field Service Engineer – Frankfurt & Surrounding Areas (Remote with Travel)

Industry: Medical Equipment / Devices
Job Category: Technical Sales & Support

About the Role

We are seeking a Field Service Engineer to provide installation, maintenance, and repair services for flow cytometers in Frankfurt, Marburg, Heidelberg, and surrounding areas. This role requires a strong technical background, customer-focused approach, and the ability to work independently while collaborating with sales teams.

📍 Location: Fully remote within the assigned region
🕒 Employment Type: Full-time or part-time (flexible arrangement)

Key Responsibilities

🔧 Install, maintain, and repair flow cytometers following technical documentation
🔍 Diagnose and resolve technical issues on-site
📊 Work with the sales team to inform customers about technical service offerings (e.g., service contracts)
⭐ Ensure high customer satisfaction based on feedback and performance metrics
📂 Maintain accurate service records in the ERP system
🌍 Participate in technical training programs, including international training sessions

Your Profile

Education & Experience:

  • Technical degree or equivalent qualification in medical technology, electronics, or a related field

  • 2+ years of experience in field service or technical support, preferably with medical devices or high-tech equipment

Technical Skills:

  • Strong knowledge of computers, networking, and electronics

  • Ability to self-manage, prioritize tasks, and work efficiently

  • Analytical thinking with strong problem-solving skills

  • Fluent in German, with good English proficiency

Other Requirements:

  • Valid EU driver’s license

  • Willingness to travel frequently within the assigned region and occasionally within Central Europe

 

 

What We Offer

💰 Salary: €60,000 – €65,000 per year
🎁 Benefits:

  • 13th-month salary (paid in June & November)

  • Stock purchase plan (after 6 months)

  • Accident & international health insurance

  • Childcare allowance

  • Company car allowance (if applicable)

  • Training & career development opportunities

  • Special leave (e.g., wedding)

  • Christmas & New Year’s Eve company holidays

 

Learn more

Engineering Technician IV - Semiconductor | Hillsboro, OR | $39.40–$59.00/hr

Job Title: Technician, Engineering IV - Semiconductor

Location: Hillsboro, OR (On-site)
Experience Level: Mid-Senior
Experience Required: 5–7 Years
Education Level: Bachelor’s Degree or Equivalent Experience
Industry: Consumer Electronics
Compensation: $39.40–$59.00 hourly (Non-exempt, paid hourly)
Relocation Assistance: No
Visa Sponsorship: No

Job Summary

The Engineering Technician IV role offers a unique opportunity to work with cutting-edge photolithography semiconductor manufacturing equipment. This position involves providing onsite customer support for installations, repairs, and maintenance of advanced equipment in Hillsboro, Oregon.

This customer-facing role is ideal for those with a background in semiconductor manufacturing equipment and strong mechanical and troubleshooting skills.

Responsibilities

  • Perform equipment checks and maintenance to ensure compliance with factory standards.

  • Train customers on the operation and maintenance of equipment.

  • Act as a liaison between the company and customers for assigned projects, including installations and major component replacements.

  • Execute complex repairs and maintenance tasks independently and collaboratively.

  • Provide technical support to minimize downtime and enhance customer satisfaction.

  • Report equipment errors and performance issues for troubleshooting.

  • Maintain accurate documentation and provide periodic activity reports.

  • Conduct customer training to ensure operational proficiency.

  • Collaborate with field technicians for troubleshooting and equipment servicing.

Note: This position requires full-time presence onsite and compliance with customer policies, including possible COVID-19 protocols.

Qualifications

Required

  • Bachelor’s degree in Electrical/Mechanical Engineering or equivalent technical/military training with 5–7 years of related experience.

  • At least 3 years of experience with semiconductor manufacturing equipment.

  • Proficiency in using electronic testing tools.

  • Strong hands-on mechanical skills.

  • Ability to work independently and collaboratively in challenging situations.

  • Willingness to travel domestically and internationally.

  • Comfortable working in a cleanroom environment with safety gear for extended periods.

Preferred

  • Knowledge of Linux OS for system operation and troubleshooting.

  • Experience or expertise in optical systems, lasers, robotics, software, or chemical processes.

  • Previous customer support experience.

  • Strong troubleshooting, verbal, and written communication skills.

Physical Requirements & Environment

  • Ability to lift up to 30 pounds (assistance available for heavier items).

  • Substantial standing, walking, typing, grasping, and hearing.

  • Occasional kneeling, stooping, reaching, and climbing.

  • Close visual acuity required for inspections and machine operation.

  • Exposure to moving mechanical parts, electrical currents, chemicals, UV light, and lasers.

Training

  • 1–3 months of training in Austin, TX or Hillsboro, OR.

This position is ideal for a skilled technician seeking to advance their career in semiconductor equipment and join a dedicated team driving technological innovation.

 

Learn more