Packaging Technology

Lead Application Engineer โ€“ Flexible Packaging | Remote USA | Travel

Lead Application Engineer โ€“ Flexible Packaging

๐Ÿ“ Location: Fully Remote (USA)
โœˆ๏ธ Travel: Up to 60% (primarily US, occasional Canada/Mexico)
๐Ÿ’ผ Employment Type: Full-Time

๐Ÿ’ฐ Compensation & Benefits

  • Base Salary: $105,000 โ€“ $125,000

  • Full benefits package

  • Bonus eligible

  • Relocation assistance possible for ideal candidates

Benefits Include:

  • Medical, dental & vision coverage starting Day 1

  • 401(k) with company match

  • Employee stock purchase program

  • Generous PTO & volunteer time

  • Tuition reimbursement & career development programs

  • Paid parental leave & family support benefits

  • Flexible work policies and wellness programs

๐Ÿš€ Overview

A global leader in adhesive technologies and functional coatings is seeking a Lead Application Engineer โ€“ Flexible Packaging to provide technical leadership and customer-facing engineering support across the flexible packaging market.

This role serves as a trusted technical advisor supporting laminating adhesives and coatings technologies, helping customers optimize manufacturing processes, troubleshoot issues, implement new technologies, and drive innovation initiatives.

The ideal candidate combines strong technical expertise in flexible packaging, coatings, laminating adhesives, or converting processes with excellent customer engagement and project management capabilities.

๐Ÿ”ง Key Responsibilities

Technical Customer Support

  • Provide technical recommendations, troubleshooting, and application support for customers

  • Conduct onsite technical visits including:

    • Product demonstrations

    • Audits

    • Process troubleshooting

    • Equipment optimization

  • Support complaint investigations and root cause analysis

  • Document activities and findings within CRM and laboratory systems

Flexible Packaging & Coating Expertise

  • Support laminating adhesives and coatings applications

  • Provide expertise in:

    • Coating technologies

    • Converting processes

    • Flexible packaging applications

    • Mechanical/application equipment optimization

  • Assist customers in improving adhesive-related manufacturing processes

Project Management & Innovation

  • Lead customer-focused technical projects from concept through implementation

  • Scope and justify customer projects and technical initiatives

  • Collaborate cross-functionally with:

    • Product Development

    • Manufacturing

    • Supply Chain

    • Sales & Marketing

  • Support innovation pipeline initiatives and new technology adoption

Training & Relationship Management

  • Deliver technical training to customers and field sales teams

  • Serve as the technical liaison between customers and internal teams

  • Build strong relationships with stakeholders across all organizational levels

  • Promote best practices and share technical learnings across accounts

Laboratory & Technical Analysis

  • Coordinate and prioritize laboratory testing activities

  • Prepare technical reports summarizing findings and recommendations

  • Analyze complex technical and application-related problems

  • Support troubleshooting and process optimization initiatives

โœ… Required Qualifications

  • Bachelorโ€™s degree in:

    • Chemical Engineering

    • Mechanical Engineering

    • Materials Engineering

    • Chemistry

    • Or related technical field

  • 5โ€“10+ years of:

    • Technical service

    • Application engineering

    • Flexible packaging industry experience

  • Strong troubleshooting and problem-solving skills

  • Excellent written and verbal communication abilities

  • Strong project management and organizational skills

โญ Highly Preferred Experience

  • Flexible packaging industry experience

  • Hands-on coating and/or converting expertise

  • Experience with:

    • Laminating adhesives

    • Coatings technologies

    • Application equipment

    • Converting machinery

  • Customer-facing technical service experience

๐Ÿ› ๏ธ Core Skills

โœ” Flexible Packaging
โœ” Laminating Adhesives
โœ” Coatings Technology
โœ” Application Engineering
โœ” Technical Service
โœ” Troubleshooting
โœ” Process Optimization
โœ” Converting Equipment
โœ” Project Management
โœ” Customer Training
โœ” Root Cause Analysis
โœ” Industrial Manufacturing

๐ŸŽฏ Ideal Candidate

  • Hands-on technical expert within flexible packaging and coatings environments

  • Strong customer-facing engineer comfortable working onsite with manufacturing teams

  • Excellent communicator capable of interacting with operators through executive leadership

  • Organized and proactive project leader with strong analytical capabilities

  • Comfortable balancing technical problem solving with commercial support responsibilities

๐ŸŒŸ Why Join

  • Join a globally recognized innovation leader in adhesives and coatings technology

  • Fully remote role with significant customer engagement and technical ownership

  • Opportunity to work on cutting-edge flexible packaging solutions

  • Strong career growth and international development opportunities

  • Collaborative culture focused on innovation, sustainability, and technical excellence

๐Ÿ“‹ Additional Details

  • Fully remote position

  • Heavy customer interaction and travel-based role

  • Travel up to ~60% with advance planning and support for work-life balance

  • Candidates must be comfortable working independently and managing multiple customer projects simultaneously

 

Field Service Engineer | $65Kโ€“$75K | Industrial Printing Technology | Greensboro, NC

Field Service Engineer

๐Ÿ“ Location: Greensboro, North Carolina
๐Ÿ’ผ Employment Type: Full-Time
๐Ÿ’ต Base Salary: $65,000 โ€“ $75,000/year
๐ŸŽ Benefits: Full benefits package included
๐Ÿšš Relocation Assistance: Not available
๐Ÿ“ˆ Bonus/Commission: Not applicable
๐Ÿ•’ Overtime Eligible: No

Be the Technical Backbone of Innovation

Are you ready to put your hands-on engineering skills to work in a dynamic, customer-facing environment? A global manufacturer in high-end printing technology is seeking a Field Service Engineer to support its cutting-edge single-pass inkjet presses in the corrugated packaging space. Based primarily at a client site in Greensboro, NC, this role is your chance to become the go-to expert in keeping advanced digital print systems running at peak performance.

Youโ€™ll play a pivotal role in installation, troubleshooting, on-site maintenance, and customer training, ensuring optimal performance of next-gen printing systems. If you thrive in an environment where precision meets people skills, this is the challenge youโ€™ve been looking for.

๐Ÿ”ง What You'll Do

Technical Expertise & Support

  • Lead equipment installation from setup through full operational acceptance

  • Support customers during production ramp-up phases and provide hands-on training to operators

  • Diagnose and resolve mechanical and software issues on-site

  • Ensure optimal part management, including return processes and inventory accuracy

  • Stay connected with technical teams for escalation and issue resolution

Customer-Focused Service

  • Communicate effectively with clients to address concerns and resolve issues quickly

  • Proactively maintain and improve customer relationships by delivering reliable, professional service

  • Ensure each service visit leaves the site better than you found it

Documentation & Continuous Improvement

  • Maintain precise service activity logs and troubleshooting reports

  • Complete and submit daily timecards and accurate expense reports

  • Follow a clear path of development toward becoming an Expert Print Consultant and Basic Operator Trainer

  • Complete self-paced training programs (including remote and international sessions) on schedule

Travel & Administration

  • Primarily based in Greensboro, but occasional travelโ€”domestic and internationalโ€”may be required

  • Book travel proactively to ensure cost-effective accommodations and transportation

  • Submit all expenses in a timely manner following travel

๐Ÿ› ๏ธ What You Bring

  • Associate degree required; bachelor's degree preferredโ€”or equivalent experience

  • 2+ years of experience in equipment installation, electrical/mechanical repair, or field service

  • Solid experience in technical support, diagnostics, and troubleshooting

  • Prior exposure to industrial inkjet and/or pre-press technologies is a major plus

  • Valid driverโ€™s license and ability to travel as needed

  • Ability to work independently, manage time effectively, and remain calm under pressure

  • Physically fit to lift up to 50 lbs and agile enough to work in tight, technical environments

  • Familiarity with Microsoft Word, Excel, email, and web-based software tools

  • Willing to occasionally work non-standard hours, including weekends

  • Prior experience with similar equipment from manufacturers like HP, EFI, Fujifilm, Barberan, Canon, or Konica Minolta is highly valued

๐Ÿ… Preferred (but Not Required) Experience

  • Successful management of large machinery installations

  • Experience working in fast-paced industrial or print technology environments

  • Demonstrated history of independently solving complex technical issues

๐Ÿš€ Why This Role?

  • Be a key player in delivering cutting-edge printing technology

  • Join a forward-thinking company that invests in your technical growth and training

  • Enjoy the variety of working on-site with clients while developing deep product expertise

  • Gain exposure to international best practices and advanced technologies

Note: The employer is not disclosed in accordance with application policies. Do not repost or share company name unless engagement occurs.