Technical Support Engineer

Telecommunications Engineering Specialist – Winchester, VA (Active Secret Clearance Required)

Telecommunications Engineering Specialist

πŸ“ Location: Winchester, VA (Onsite)
πŸ’Ό Employment Type: Full-Time
πŸ•’ Schedule: Monday–Friday, 8:30 AM – 5:00 PM (ET)
πŸ”’ Security Clearance: Active Secret Clearance Required
🚫 Visa Sponsorship: Not Available
🚚 Relocation Assistance: Available
πŸ’° Compensation: $151,000 – $180,000

Overview

A leading communications technology organization is seeking a Telecommunications Engineering Specialist to support mission-critical voice modernization and emergency communications programs within a federal environment.

This role focuses on Ribbon Federal Edge deployments, SIP interconnection engineering, Session Border Controllers (SBCs), and E-911/NG911 call routing integration supporting Army and public safety communications networks.

Key Responsibilities

Telecommunications Engineering

  • Support deployment and integration of Ribbon Federal Edge gateways.

  • Design and support SIP interconnections and policy routing.

  • Analyze and troubleshoot VoIP and SIP call flow issues.

  • Support connectivity between Federal Edge, DISA VISP, and Army PSAP systems.

  • Conduct deployment validation and readiness assessments.

E-911 & Public Safety Communications

  • Support E-911 and NG911 routing requirements.

  • Troubleshoot emergency call routing and PSAP integration issues.

  • Assist with call flow analysis and performance optimization.

  • Identify technical risks and recommend mitigation strategies.

Network & Systems Support

  • Support Session Border Controller (SBC) deployments.

  • Track engineering issues and provide technical recommendations.

  • Assist with interoperability testing and gateway performance improvements.

  • Participate in technical coordination across multiple stakeholders.

Required Qualifications

Experience

  • 10+ years of Telecommunications Engineering experience.

  • 5+ years of VoIP and SIP Engineering experience.

  • Experience supporting large-scale voice communications environments.

Technical Expertise

βœ” Ribbon Communications / Sonus / Genband

βœ” Session Border Controllers (SBCs)

βœ” SIP Signaling & Interconnects

βœ” VoIP Engineering

βœ” E-911 / PSAP Integration

βœ” Wireshark Packet Analysis

βœ” SIP Call Flow Troubleshooting

βœ” Emergency Communications Networks

Security Requirements

  • Active Secret Security Clearance (Required).

Education

  • Bachelor's Degree in:

    • Telecommunications

    • Engineering

    • Information Technology

    • Related Field

Equivalent experience may be considered.

Preferred Qualifications

  • DISA VISP experience.

  • Army Voice Modernization (VMOD) experience.

  • NG911/Public Safety Communications background.

  • PSAP interconnection experience.

  • Cisco CCNP or CCIE certification.

  • Federal or DoD telecommunications experience.

Ideal Candidate

The ideal candidate is a senior telecommunications engineer with deep expertise in:

  • SIP and VoIP architecture.

  • Ribbon/Sonus/Genband technologies.

  • Session Border Controllers.

  • E-911 and NG911 call routing.

  • Public Safety Answering Point (PSAP) integrations.

  • Federal and DoD telecommunications environments.

They should be comfortable troubleshooting at both the network and packet level using Wireshark and have experience supporting mission-critical emergency communications systems.

Candidate Snapshot

Requirement

Details

Experience

10+ Years

VoIP/SIP Experience

5+ Years

Clearance

Active Secret Required

Location

Winchester, VA (Onsite)

Industry

Defense / Telecommunications

Education

Degree or Equivalent Experience

Travel

Minimal

Relocation

Available

Sponsorship

Not Available

Screening Questions

  1. Do you currently hold an Active Secret Security Clearance?

  2. How many years of Telecommunications Engineering experience do you have?

  3. How many years of VoIP/SIP Engineering experience do you have?

  4. What experience do you have with Ribbon Communications, Sonus, or Genband solutions?

  5. Have you deployed or supported Session Border Controllers (SBCs)?

  6. Describe your experience with E-911, NG911, or PSAP integrations.

  7. Have you worked on DISA VISP, Army VMOD, or other DoD telecommunications programs?

  8. How have you used Wireshark for SIP or VoIP troubleshooting?

  9. Are you able to work onsite in Winchester, VA Monday through Friday?

What Makes Someone Successful in This Role?

  • Strong SIP and VoIP troubleshooting expertise.

  • Deep understanding of emergency communications networks.

  • Hands-on experience with Ribbon Federal Edge and SBC technologies.

  • Ability to analyze packet captures and call flows using Wireshark.

  • Experience operating within federal or defense environments.

  • Strong communication skills and ability to coordinate across technical and operational teams.

  • Active Secret clearance and familiarity with mission-critical communications systems.

Plant Engineer – Center, ND

Plant Engineer

πŸ“ Location: Center, North Dakota
🏭 Power Generation Facility (Coal-Fired Power Plant)
πŸ’Ό Full-Time | Onsite
🚚 Relocation Assistance: Available
🚫 Visa Sponsorship: Not Available

Overview

A leading electric utility cooperative is seeking a Plant Engineer to support operations at a large-scale power generation facility near Center, North Dakota. This position offers an excellent opportunity for both recent engineering graduates and experienced engineers to work on critical infrastructure projects that support reliable energy production.

The Plant Engineer will provide technical support for plant operations, maintenance, capital projects, equipment upgrades, troubleshooting, and continuous improvement initiatives focused on reliability, efficiency, and safety.

Key Responsibilities

Engineering & Project Support

  • Coordinate preparation of construction drawings and equipment specifications.

  • Design and oversee installation of new and replacement plant equipment.

  • Support capital improvement and O&M projects from planning through execution.

  • Work with contractors, consultants, and internal stakeholders to achieve project objectives.

Operations & Maintenance Support

  • Troubleshoot plant systems and equipment issues alongside operations and maintenance teams.

  • Analyze operational data and recommend process improvements.

  • Monitor equipment performance and identify opportunities to improve efficiency, reliability, and availability.

  • Support implementation of new technologies and engineering best practices.

Safety & Compliance

  • Ensure engineering activities are performed safely and in compliance with regulatory requirements.

  • Monitor work activities and promote a strong safety culture.

  • Assist with maintaining engineering records, drawings, and documentation.

Technical Leadership

  • Identify operational and technical training needs.

  • Provide engineering support across multiple departments.

  • Participate in continuous improvement initiatives to optimize plant performance.

Required Qualifications

Education

  • Bachelor’s Degree in Mechanical Engineering preferred.

  • Other related engineering disciplines may be considered.

Experience

  • Open to entry-level engineers and experienced professionals.

  • Industrial engineering experience preferred but not required.

  • Experience with rotating or fixed equipment is a plus.

  • Power generation or utility experience is highly desirable.

Preferred Skills

βœ” Mechanical Engineering
βœ” Industrial Equipment & Systems
βœ” Project Engineering
βœ” Capital Projects
βœ” Equipment Reliability & Maintenance
βœ” Process Improvement
βœ” Troubleshooting & Root Cause Analysis
βœ” Technical Documentation & Drawings
βœ” Plant Operations Support
βœ” Safety & Regulatory Compliance

Ideal Candidate

The ideal candidate is a hands-on engineer who enjoys solving operational challenges and working closely with plant operations and maintenance teams.

Successful candidates will possess:

  • Strong mechanical engineering fundamentals.

  • Interest in power generation and industrial operations.

  • Experience with rotating and fixed equipment (preferred).

  • Problem-solving and analytical skills.

  • Ability to manage multiple projects simultaneously.

  • Strong communication and teamwork skills.

Both early-career engineers and experienced plant engineers are encouraged to apply.

Candidate Snapshot

Requirement

Details

Education

Bachelor's Degree Required

Engineering Discipline

Mechanical Preferred

Experience Level

Entry-Level to Experienced

Industry

Power Generation / Utilities

Seniority

Entry-Level

Travel

Occasional

Relocation

Available

Visa Sponsorship

Not Available

Screening Questions

  1. Are you legally authorized to work in the United States?

  2. Do you currently have experience in a power plant or industrial facility environment?

  3. Will you now or in the future require employment sponsorship?

Compensation & Benefits

  • Competitive base salary based on education and experience.

  • Comprehensive benefits package.

  • Relocation assistance available.

  • Career growth and development opportunities.

  • Strong work-life balance culture.

Why Consider This Opportunity?

  • Work on critical infrastructure supporting reliable energy generation.

  • Opportunity for both recent graduates and experienced engineers.

  • Exposure to large-scale power plant operations and capital projects.

  • Strong career development and advancement potential.

  • Located near Bismarck, North Dakota, offering a low cost of living and excellent outdoor recreation opportunities.

  • Stable employer with a long-standing reputation in the utility industry.

 

Lead Application Engineer – Flexible Packaging | Remote USA | Travel

Lead Application Engineer – Flexible Packaging

πŸ“ Location: Fully Remote (USA)
✈️ Travel: Up to 60% (primarily US, occasional Canada/Mexico)
πŸ’Ό Employment Type: Full-Time

πŸ’° Compensation & Benefits

  • Base Salary: $105,000 – $125,000

  • Full benefits package

  • Bonus eligible

  • Relocation assistance possible for ideal candidates

Benefits Include:

  • Medical, dental & vision coverage starting Day 1

  • 401(k) with company match

  • Employee stock purchase program

  • Generous PTO & volunteer time

  • Tuition reimbursement & career development programs

  • Paid parental leave & family support benefits

  • Flexible work policies and wellness programs

πŸš€ Overview

A global leader in adhesive technologies and functional coatings is seeking a Lead Application Engineer – Flexible Packaging to provide technical leadership and customer-facing engineering support across the flexible packaging market.

This role serves as a trusted technical advisor supporting laminating adhesives and coatings technologies, helping customers optimize manufacturing processes, troubleshoot issues, implement new technologies, and drive innovation initiatives.

The ideal candidate combines strong technical expertise in flexible packaging, coatings, laminating adhesives, or converting processes with excellent customer engagement and project management capabilities.

πŸ”§ Key Responsibilities

Technical Customer Support

  • Provide technical recommendations, troubleshooting, and application support for customers

  • Conduct onsite technical visits including:

    • Product demonstrations

    • Audits

    • Process troubleshooting

    • Equipment optimization

  • Support complaint investigations and root cause analysis

  • Document activities and findings within CRM and laboratory systems

Flexible Packaging & Coating Expertise

  • Support laminating adhesives and coatings applications

  • Provide expertise in:

    • Coating technologies

    • Converting processes

    • Flexible packaging applications

    • Mechanical/application equipment optimization

  • Assist customers in improving adhesive-related manufacturing processes

Project Management & Innovation

  • Lead customer-focused technical projects from concept through implementation

  • Scope and justify customer projects and technical initiatives

  • Collaborate cross-functionally with:

    • Product Development

    • Manufacturing

    • Supply Chain

    • Sales & Marketing

  • Support innovation pipeline initiatives and new technology adoption

Training & Relationship Management

  • Deliver technical training to customers and field sales teams

  • Serve as the technical liaison between customers and internal teams

  • Build strong relationships with stakeholders across all organizational levels

  • Promote best practices and share technical learnings across accounts

Laboratory & Technical Analysis

  • Coordinate and prioritize laboratory testing activities

  • Prepare technical reports summarizing findings and recommendations

  • Analyze complex technical and application-related problems

  • Support troubleshooting and process optimization initiatives

βœ… Required Qualifications

  • Bachelor’s degree in:

    • Chemical Engineering

    • Mechanical Engineering

    • Materials Engineering

    • Chemistry

    • Or related technical field

  • 5–10+ years of:

    • Technical service

    • Application engineering

    • Flexible packaging industry experience

  • Strong troubleshooting and problem-solving skills

  • Excellent written and verbal communication abilities

  • Strong project management and organizational skills

⭐ Highly Preferred Experience

  • Flexible packaging industry experience

  • Hands-on coating and/or converting expertise

  • Experience with:

    • Laminating adhesives

    • Coatings technologies

    • Application equipment

    • Converting machinery

  • Customer-facing technical service experience

πŸ› οΈ Core Skills

βœ” Flexible Packaging
βœ” Laminating Adhesives
βœ” Coatings Technology
βœ” Application Engineering
βœ” Technical Service
βœ” Troubleshooting
βœ” Process Optimization
βœ” Converting Equipment
βœ” Project Management
βœ” Customer Training
βœ” Root Cause Analysis
βœ” Industrial Manufacturing

🎯 Ideal Candidate

  • Hands-on technical expert within flexible packaging and coatings environments

  • Strong customer-facing engineer comfortable working onsite with manufacturing teams

  • Excellent communicator capable of interacting with operators through executive leadership

  • Organized and proactive project leader with strong analytical capabilities

  • Comfortable balancing technical problem solving with commercial support responsibilities

🌟 Why Join

  • Join a globally recognized innovation leader in adhesives and coatings technology

  • Fully remote role with significant customer engagement and technical ownership

  • Opportunity to work on cutting-edge flexible packaging solutions

  • Strong career growth and international development opportunities

  • Collaborative culture focused on innovation, sustainability, and technical excellence

πŸ“‹ Additional Details

  • Fully remote position

  • Heavy customer interaction and travel-based role

  • Travel up to ~60% with advance planning and support for work-life balance

  • Candidates must be comfortable working independently and managing multiple customer projects simultaneously