Lead Application Engineer – Flexible Packaging | Remote USA | Travel

Lead Application Engineer – Flexible Packaging

📍 Location: Fully Remote (USA)
✈️ Travel: Up to 60% (primarily US, occasional Canada/Mexico)
💼 Employment Type: Full-Time

💰 Compensation & Benefits

• Base Salary: $105,000 – $125,000

• Full benefits package

• Bonus eligible

• Relocation assistance possible for ideal candidates

Benefits Include:

• Medical, dental & vision coverage starting Day 1

• 401(k) with company match

• Employee stock purchase program

• Generous PTO & volunteer time

• Tuition reimbursement & career development programs

• Paid parental leave & family support benefits

• Flexible work policies and wellness programs

🚀 Overview

A global leader in adhesive technologies and functional coatings is seeking a Lead Application Engineer – Flexible Packaging to provide technical leadership and customer-facing engineering support across the flexible packaging market.

This role serves as a trusted technical advisor supporting laminating adhesives and coatings technologies, helping customers optimize manufacturing processes, troubleshoot issues, implement new technologies, and drive innovation initiatives.

The ideal candidate combines strong technical expertise in flexible packaging, coatings, laminating adhesives, or converting processes with excellent customer engagement and project management capabilities.

🔧 Key Responsibilities

Technical Customer Support

• Provide technical recommendations, troubleshooting, and application support for customers

• Conduct onsite technical visits including:

• Product demonstrations

• Audits

• Process troubleshooting

• Equipment optimization

• Support complaint investigations and root cause analysis

• Document activities and findings within CRM and laboratory systems

Flexible Packaging & Coating Expertise

• Support laminating adhesives and coatings applications

• Provide expertise in:

• Coating technologies

• Converting processes

• Flexible packaging applications

• Mechanical/application equipment optimization

• Assist customers in improving adhesive-related manufacturing processes

Project Management & Innovation

• Lead customer-focused technical projects from concept through implementation

• Scope and justify customer projects and technical initiatives

• Collaborate cross-functionally with:

• Product Development

• Manufacturing

• Supply Chain

• Sales & Marketing

• Support innovation pipeline initiatives and new technology adoption

Training & Relationship Management

• Deliver technical training to customers and field sales teams

• Serve as the technical liaison between customers and internal teams

• Build strong relationships with stakeholders across all organizational levels

• Promote best practices and share technical learnings across accounts

Laboratory & Technical Analysis

• Coordinate and prioritize laboratory testing activities

• Prepare technical reports summarizing findings and recommendations

• Analyze complex technical and application-related problems

• Support troubleshooting and process optimization initiatives

✅ Required Qualifications

• Bachelor’s degree in:

• Chemical Engineering

• Mechanical Engineering

• Materials Engineering

• Chemistry

• Or related technical field

• 5–10+ years of:

• Technical service

• Application engineering

• Flexible packaging industry experience

• Strong troubleshooting and problem-solving skills

• Excellent written and verbal communication abilities

• Strong project management and organizational skills

⭐ Highly Preferred Experience

• Flexible packaging industry experience

• Hands-on coating and/or converting expertise

• Experience with:

• Laminating adhesives

• Coatings technologies

• Application equipment

• Converting machinery

• Customer-facing technical service experience

🛠️ Core Skills

✔ Flexible Packaging
✔ Laminating Adhesives
✔ Coatings Technology
✔ Application Engineering
✔ Technical Service
✔ Troubleshooting
✔ Process Optimization
✔ Converting Equipment
✔ Project Management
✔ Customer Training
✔ Root Cause Analysis
✔ Industrial Manufacturing

🎯 Ideal Candidate

• Hands-on technical expert within flexible packaging and coatings environments

• Strong customer-facing engineer comfortable working onsite with manufacturing teams

• Excellent communicator capable of interacting with operators through executive leadership

• Organized and proactive project leader with strong analytical capabilities

• Comfortable balancing technical problem solving with commercial support responsibilities

🌟 Why Join

• Join a globally recognized innovation leader in adhesives and coatings technology

• Fully remote role with significant customer engagement and technical ownership

• Opportunity to work on cutting-edge flexible packaging solutions

• Strong career growth and international development opportunities

• Collaborative culture focused on innovation, sustainability, and technical excellence

📋 Additional Details

• Fully remote position

• Heavy customer interaction and travel-based role

• Travel up to ~60% with advance planning and support for work-life balance

• Candidates must be comfortable working independently and managing multiple customer projects simultaneously

Manager, System Enablement – Salesforce Adoption & Transformation

Manager, System Enablement

📍 Location: Scottsdale, Arizona (Onsite)
💼 Employment Type: Full-Time
📈 Seniority Level: Mid-Senior
🕒 Experience Required: 5–7+ years
🎓 Education: Bachelor’s Degree required
✈️ Travel: ~20%
🌎 Visa Sponsorship: Not available

🚀 Overview

A leading organization is seeking a Manager, System Enablement to drive enterprise-wide system adoption, user proficiency, and change enablement, with a strong focus on Salesforce platforms.

This role sits at the intersection of technology, training, and business transformation, ensuring successful rollout and adoption of new tools, processes, and system enhancements across the organization.

🔧 Key Responsibilities

Enablement Strategy & Execution

• Develop and execute a system enablement strategy to improve adoption and user effectiveness

• Identify business gaps and align enablement initiatives with organizational goals

• Define KPIs to measure training effectiveness and system adoption

Salesforce Enablement & Optimization

• Lead adoption of Salesforce platforms including:

  • Sales Cloud

  • Service Cloud

  • Marketing Cloud

  • Experience Cloud

• Implement Salesforce-native tools such as:

  • In-App Guidance

  • Guidance Paths

  • Knowledge

• Improve user experience while ensuring process compliance

Training, Rollouts & Hypercare Support

• Lead enablement activities for major system deployments, including:

  • Training content development

  • Readiness assessments

  • Go-live support (hypercare)

• Provide hands-on guidance (virtual and onsite) to ensure successful adoption

Governance & Change Management

• Establish governance frameworks for:

  • Content lifecycle management

  • Release management

  • Change management

• Ensure transparency, consistency, and accountability across enablement initiatives

Cross-Functional Collaboration

• Partner with:

  • Business stakeholders

  • IT and development teams

  • Project and release teams

• Align enablement efforts with system enhancements and business priorities

Continuous Improvement

• Gather feedback and refine enablement strategies

• Identify opportunities to enhance systems, training, and processes

• Stay current with new Salesforce features and emerging technologies

Team Leadership

• Lead and develop a small team (onshore/offshore) supporting enablement initiatives

• Provide coaching, direction, and alignment to ensure delivery success

✅ Required Qualifications

• Bachelor’s degree in:

  • Computer Science

  • Business

  • Communications

  • Education

  • Or related field

• 5+ years of experience in:

  • Enablement, training, or system adoption roles

• 5+ years of experience:

  • Managing people and processes

• Strong hands-on experience with:

  • Salesforce (Sales, Service, Marketing, Experience Cloud)

⭐ Preferred Qualifications

• Salesforce certifications

• Experience supporting large-scale system rollouts

• Exposure to enterprise change management frameworks

🧠 Key Skills

• Strong project management and coordination skills

• Expertise in change management and governance frameworks

• Excellent communication and stakeholder engagement skills

• Leadership and team development capability

• Continuous improvement and problem-solving mindset

🎯 Ideal Candidate

• Salesforce-savvy enablement leader who understands both technology and user adoption

• Experienced in driving large-scale system rollouts and training programs

• Strong collaborator who can influence across business and technical teams

• Hands-on leader comfortable balancing strategy and execution

💡 What’s on Offer

• Competitive salary and full benefits package

• Opportunity to shape enterprise-wide enablement strategy

• High visibility role with impact across multiple business functions

• Career growth within a large, evolving organization