ServiceNow Test Lead / QA Lead – ITAM & ITOM (CMDB, UAT, Enterprise Delivery)

ServiceNow Test Lead / QA Lead (ITAM & ITOM)

Location: Hyderabad
Employment Type: Permanent
Start: ASAP
Focus Modules: IT Asset Management (ITAM), IT Operations Management (ITOM)

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As we expand our Indian practice, we are supporting a major enterprise customer with a large ServiceNow implementation programme.

To support this engagement, we are looking for an experienced ServiceNow Test Lead / QA Lead to take ownership of testing strategy and quality governance across the ITAM and ITOM implementation streams.

Role Summary

The ServiceNow Test Lead / QA Lead will be responsible for establishing and managing the test strategy, planning, execution, and quality assurance framework across the ServiceNow programme.

The role will focus specifically on validating implementations across ITAM (HAM/SAM) and ITOM modules, ensuring integrations, CMDB accuracy, asset lifecycle processes, and operational workflows are tested thoroughly before release.

You will work closely with project managers, architects, developers, and client stakeholders to ensure testing is aligned with delivery timelines and business outcomes.

Key Responsibilities

  • Define and manage the overall test strategy and QA governance for the ServiceNow programme.

  • Lead testing across ITAM and ITOM modules, including Discovery, CMDB, Asset Management, and related integrations.

  • Create and manage test plans, test cases, and test scripts aligned to business requirements.

  • Coordinate functional testing, system integration testing (SIT), and user acceptance testing (UAT).

  • Manage defect tracking, prioritisation, and resolution across delivery teams.

  • Ensure CMDB and asset data accuracy is validated through testing cycles.

  • Work with development teams to validate integrations with external systems such as procurement, finance, monitoring, and infrastructure tools.

  • Facilitate UAT workshops with client stakeholders and ensure business requirements are validated.

  • Provide clear reporting on test progress, risks, and quality metrics to programme leadership.

  • Support release readiness and go-live validation.

Experience Required

  • Proven experience as a ServiceNow Test Lead, QA Lead, or Test Manager.

  • Strong experience testing ServiceNow ITAM and ITOM modules.

  • Experience working on enterprise-scale ServiceNow implementations.

  • Understanding of CMDB, Discovery, asset lifecycle management, and integrations.

  • Experience managing end-to-end testing cycles including SIT and UAT.

  • Experience working within Agile or hybrid delivery environments.

  • Strong stakeholder communication and reporting skills.

Skills & Capabilities

  • Strong understanding of ServiceNow platform functionality and architecture.

  • Experience with test management and defect tracking frameworks.

  • Ability to manage testing across multiple delivery streams.

  • Strong analytical and problem-solving capabilities.

  • Excellent documentation and reporting skills.

  • Comfortable working in client-facing environments.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ISTQB (or equivalent testing certification)

  • ITIL Foundation

  • ServiceNow certifications in ITOM or ITAM are advantageous.

Why Join Kaptius

  • Join a rapidly growing ServiceNow partner expanding across the Middle East.

  • Work on a major enterprise ServiceNow programme in Abu Dhabi.

  • Opportunity to shape testing and quality frameworks for large-scale implementations.

  • Hybrid working model with exposure to high-impact digital transformation initiatives.

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Kaptius are a Pure Play ServiceNow Partner, How many years experience do you have working in ServiceNow?

  • How many years of experience do you have testing or managing QA activities on ServiceNow implementations?

  • Which ServiceNow modules have you been involved in testing?

  • Have you worked specifically on testing ServiceNow ITOM capabilities such as Discovery, CMDB, or Event Management?

  • Have you worked on testing ServiceNow IT Asset Management (ITAM), including Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Are you open to Travelling for Projects, in particular to the UAE/UK when and if required?

  • Do you hold any ServiceNow Certifications? If Yes, please do list below

Language:

  • English (Required)

Location:

  • Hyderabad, Telangana (Preferred)

Willingness to travel:

  • 25% (Preferred)

 

ServiceNow Architect – Enterprise Platform (ITSM, HRSD, ITOM, ITAM, CSM)

ServiceNow Architect (Platform / Enterprise)

Location: Hyderabad, India (Hybrid preferred)
Start Date: ASAP

Role Overview

We are seeking a highly capable ServiceNow Architect to take ownership of platform and enterprise-level architecture across a large-scale ServiceNow ecosystem.

This role is designed for someone operating at, or progressing toward, CTA-level capability, with 5–8+ years of ServiceNow experience, who can define architecture strategy, guide multi-module implementations, and ensure the platform is scalable, secure, and aligned to enterprise objectives.

You will play a critical role in shaping end-to-end ServiceNow architecture, working across a wide range of modules including ITSM and HRSD (as core foundations), alongside broader capabilities such as ITOM, ITAM, CSM, FSM, GRC, SecOps, and custom applications via App Engine.

This is a high-impact role, requiring both deep platform expertise and strong stakeholder influence at enterprise level.

Key Responsibilities

  • Define and own the ServiceNow platform architecture across multiple business domains

  • Design end-to-end solutions spanning multiple ServiceNow modules and integrations

  • Act as the technical authority across the platform, ensuring alignment with best practices and long-term strategy

  • Lead architecture decisions across:

    • ITSM (core)

    • HRSD

    • ITOM (Discovery, Service Mapping, Event Management)

    • ITAM (HAM / SAM)

    • CSM & FSM

    • GRC & SecOps

    • SPM / PPM

    • App Engine & custom applications

  • Ensure scalability, performance, security, and governance of the platform

  • Define and enforce architecture standards, design patterns, and development guidelines

  • Collaborate with business stakeholders, product owners, and delivery teams to translate requirements into scalable solutions

  • Provide technical leadership and mentorship to developers, admins, and consultants

  • Oversee integration architecture (APIs, middleware, third-party systems)

  • Support pre-sales / solutioning (if applicable) for new initiatives or expansions

  • Drive continuous improvement and platform optimisation

Experience Required

  • 5–8+ years of ServiceNow platform experience

  • Proven experience in a ServiceNow Architect / Senior Technical Lead / Lead Consultant role

  • Strong experience designing and delivering multi-module ServiceNow solutions

  • Deep understanding of ServiceNow architecture principles, data model, and platform capabilities

  • Experience working in enterprise-scale environments with complex integrations

  • Strong understanding of enterprise architecture concepts and digital workflow design

Preferred Experience

  • Exposure across multiple ServiceNow modules, including:

    • ITSM (essential)

    • HRSD

    • ITOM and/or ITAM

    • CSM / FSM

    • GRC / SecOps

  • Experience contributing toward or working alongside CTA-level architecture standards

  • Experience in global delivery models or large transformation programmes

  • Familiarity with cloud ecosystems, APIs, and integration frameworks

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • Certified Implementation Specialist (one or more modules)

  • ServiceNow Certified Architect (CIS-Arch or equivalent progression toward CTA)

  • CTA (Certified Technical Architect) – aspirational / not mandatory

Skills & Capabilities

  • Strong architecture design and problem-solving capability

  • Ability to operate at both strategic and hands-on levels

  • Excellent stakeholder communication and influencing skills

  • Strong understanding of platform governance and best practices

  • Ability to guide and mentor cross-functional technical teams

  • Structured, forward-thinking, and solution-oriented mindset

Why This Role

  • Opportunity to operate at a CTA-track level within a growing ServiceNow ecosystem

  • Exposure to enterprise-wide, multi-module ServiceNow architecture

  • High visibility role with influence on platform strategy and transformation

  • Hybrid working with strong presence in Hyderabad (preferred hub)

  • Fast-moving environment with significant career progression potential

Application Questions

  • How many years of ServiceNow experience do you have?

  • Which ServiceNow modules have you architected solutions for?

  • Have you operated at a platform or enterprise architecture level?

  • What ServiceNow certifications do you hold?

  • Are you currently based in or open to relocating to Hyderabad?

  • What is your availability to start?

 

Senior ServiceNow Developer – ITAM & ITOM (Hyderabad, Enterprise Delivery)

Senior ServiceNow Developer – ITAM / ITOM

Location: Hyderabad, India (Hybrid / Onsite)
Employment Type: Permanent
Experience Level: 5+ Years ServiceNow Development Experience

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As our delivery capability continues to expand, we are growing our India development centre in Hyderabad to support major customer implementations across the ServiceNow platform.

We are currently seeking an experienced Senior ServiceNow Developer with strong expertise in IT Asset Management (ITAM) and IT Operations Management (ITOM) to join our engineering team and support complex enterprise programmes.

Role Summary

The Senior ServiceNow ITAM / ITOM Developer will be responsible for designing, developing, and configuring solutions across the ServiceNow platform, with a particular focus on ITAM (HAM / SAM) and ITOM modules.

This role requires a highly capable developer who can work closely with architects, business analysts, and delivery teams to translate business requirements into scalable platform solutions while ensuring best practices and platform standards are maintained.

You will also play an important role in mentoring junior developers and contributing to the technical direction of ServiceNow implementations.

Key Responsibilities

  • Design, develop, and configure solutions across ServiceNow ITAM and ITOM modules.

  • Implement capabilities including Discovery, CMDB, Event Management, HAM, and SAM.

  • Develop workflows, business rules, client scripts, UI policies, and integrations.

  • Support integrations with external systems such as monitoring tools, procurement systems, and cloud platforms.

  • Work with architects and technical leads to ensure solutions follow ServiceNow best practices and platform architecture standards.

  • Develop and maintain custom applications and reusable components.

  • Support testing, troubleshooting, and resolution of platform issues.

  • Participate in code reviews and quality assurance processes.

  • Assist in mentoring junior developers and supporting knowledge sharing within the team.

Experience Required

  • 5+ years of hands-on ServiceNow development experience.

  • Strong experience developing across ITAM (HAM / SAM) and ITOM modules.

  • Experience with CMDB, Discovery, Service Mapping, or Event Management.

  • Experience integrating ServiceNow with external systems using REST, SOAP, or MID Server architecture.

  • Experience working in Agile delivery environments.

  • Experience working in consulting or partner-led delivery projects is advantageous.

Technical Skills

  • Strong knowledge of JavaScript and ServiceNow scripting (Glide APIs).

  • Experience developing business rules, client scripts, UI policies, Flow Designer workflows.

  • Experience working with Service Catalog, CMDB, and integrations.

  • Familiarity with ServiceNow development best practices and platform governance.

  • Understanding of ITIL processes and service management frameworks.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • ServiceNow Certified Implementation Specialist – ITAM or ITOM (advantageous)

  • ITIL Foundation

Skills & Capabilities

  • Strong analytical and problem-solving skills

  • Ability to work collaboratively within global delivery teams

  • Good communication and stakeholder interaction skills

  • Structured and quality-focused development approach

Why Join Kaptius

  • Be part of a rapidly growing ServiceNow partner.

  • Work on enterprise-scale global ServiceNow implementations.

  • Opportunity to develop deep expertise in ITAM and ITOM.

  • Clear career progression into Technical Lead or Architect roles.

  • Collaborative and fast-growing Hyderabad delivery centre.

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How many years of hands-on ServiceNow development experience do you have?

  • Which ServiceNow modules have you worked with as a developer?

  • What level of experience do you have developing solutions in ServiceNow ITOM?

  • Have you developed solutions in ServiceNow ITAM modules such as Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Have you worked on enterprise ServiceNow implementations with external clients or consulting partners?

  • Do you hold any ServiceNow certifications? If Yes, Please list Below

Experience:

  • ServiceNow: 4 years (Required)

 

Senior ServiceNow Developer – ITAM & ITOM (Contract, UK / UAE Travel)

Senior ServiceNow Developer – ITAM / ITOM – Contract
UK Based with Travel

**Please note these roles require frequent travel to the UAE (Abu Dhabi) when safe to do so. Anyone engaged in this project would be expected to travel to the UAE with expenses covered (Flights, Travel & Accommodation) for 1 week a month minimum.

Employment Type: Contract - Initial 3 Month Contract with Extensions expected upto December 2026
Experience Level: 5+ Years ServiceNow Development Experience

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As our delivery capability continues to expand, we are growing our India development centre in Hyderabad to support major customer implementations across the ServiceNow platform.

We are currently seeking an experienced Senior ServiceNow Developer with strong expertise in IT Asset Management (ITAM) and IT Operations Management (ITOM) to join our engineering team and support complex enterprise programmes.

Role Summary

The Senior ServiceNow ITAM / ITOM Developer will be responsible for designing, developing, and configuring solutions across the ServiceNow platform, with a particular focus on ITAM (HAM / SAM) and ITOM modules.

This role requires a highly capable developer who can work closely with architects, business analysts, and delivery teams to translate business requirements into scalable platform solutions while ensuring best practices and platform standards are maintained.

You will also play an important role in mentoring junior developers and contributing to the technical direction of ServiceNow implementations.

Key Responsibilities

  • Design, develop, and configure solutions across ServiceNow ITAM and ITOM modules.

  • Implement capabilities including Discovery, CMDB, Event Management, HAM, and SAM.

  • Develop workflows, business rules, client scripts, UI policies, and integrations.

  • Support integrations with external systems such as monitoring tools, procurement systems, and cloud platforms.

  • Work with architects and technical leads to ensure solutions follow ServiceNow best practices and platform architecture standards.

  • Develop and maintain custom applications and reusable components.

  • Support testing, troubleshooting, and resolution of platform issues.

  • Participate in code reviews and quality assurance processes.

  • Assist in mentoring junior developers and supporting knowledge sharing within the team.

Experience Required

  • 5+ years of hands-on ServiceNow development experience.

  • Strong experience developing across ITAM (HAM / SAM) and ITOM modules.

  • Experience with CMDB, Discovery, Service Mapping, or Event Management.

  • Experience integrating ServiceNow with external systems using REST, SOAP, or MID Server architecture.

  • Experience working in Agile delivery environments.

  • Experience working in consulting or partner-led delivery projects is advantageous.

Technical Skills

  • Strong knowledge of JavaScript and ServiceNow scripting (Glide APIs).

  • Experience developing business rules, client scripts, UI policies, Flow Designer workflows.

  • Experience working with Service Catalog, CMDB, and integrations.

  • Familiarity with ServiceNow development best practices and platform governance.

  • Understanding of ITIL processes and service management frameworks.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Application Developer (CAD)

  • ServiceNow Certified Implementation Specialist – ITAM or ITOM (advantageous)

  • ITIL Foundation

Skills & Capabilities

  • Strong analytical and problem-solving skills

  • Ability to work collaboratively within global delivery teams

  • Good communication and stakeholder interaction skills

  • Structured and quality-focused development approach

Why Join Kaptius

  • Be part of a rapidly growing ServiceNow partner.

  • Work on enterprise-scale global ServiceNow implementations.

  • Opportunity to develop deep expertise in ITAM and ITOM.

  • Clear career progression into Technical Lead or Architect roles.

  • Collaborative and fast-growing Global delivery centre.

Job Types: Full-time, Temporary, Freelance

Contract length: 3 months

Benefits:

  • Work from home

Application question(s):

  • Are you willing to Travel to Abu Dhabi, when safe to do so as required by the client at least 1 week a month?

  • How many years of hands-on ServiceNow development experience do you have?

  • Which ServiceNow modules have you worked with as a developer?

  • What level of experience do you have developing solutions in ServiceNow ITOM?

  • Have you developed solutions in ServiceNow ITAM modules such as Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Have you worked on enterprise ServiceNow implementations with external clients or consulting partners?

  • Do you hold any ServiceNow certifications? If Yes, Please list Below

  • How soon are you able to start work?

Willingness to travel:

  • 25% (required)

 

ServiceNow Project Manager – Enterprise Multi-Module Delivery (ITSM, HRSD, ITOM, CSM)

ServiceNow Project Manager (Multi-Module / Enterprise Delivery)

Location: Hybrid (Onsite preferred, remote initially considered)
Start Date: ASAP

Role Overview

We are seeking an experienced ServiceNow Project Manager to lead the delivery of large-scale ServiceNow programmes across multiple enterprise modules.

This is a broad, platform-focused role, where ITSM is expected as a foundation, alongside HRSD, with strong interest in candidates who bring experience across additional ServiceNow capabilities such as ITAM, ITOM, CSM, FSM, GRC, SecOps, and CRM-related solutions.

While experience in ITAM and ITOM remains highly desirable, we are equally keen to engage candidates who have led multi-module ServiceNow transformations and can operate across both technical and functional workstreams.

This role requires a balance of delivery leadership, platform knowledge, and stakeholder engagement, ensuring successful outcomes aligned to business strategy.

Key Responsibilities

  • Lead end-to-end delivery of ServiceNow programmes across multiple modules and business functions

  • Manage full project lifecycle including scope, planning, governance, risk, and delivery execution

  • Work across core ServiceNow modules including:

    • ITSM (essential)

    • HRSD (Human Resources Service Delivery)

    • Additional modules such as:

      • ITAM (IT Asset Management)

      • ITOM (IT Operations Management)

      • CSM (Customer Service Management)

      • FSM (Field Service Management)

      • GRC (Governance, Risk & Compliance)

      • SecOps (Security Operations)

      • SPM / PPM (Strategic Portfolio Management / Project Portfolio Management)

      • App Engine / Custom Applications

  • Collaborate with architects, developers, admins, and business stakeholders across workstreams

  • Facilitate workshops and discovery sessions to define requirements and implementation approaches

  • Ensure alignment with ServiceNow best practices, governance, and platform strategy

  • Oversee testing, release planning, and go-live activities

  • Drive adoption, process optimisation, and transition into BAU support models

  • Provide clear and structured programme reporting to senior stakeholders

Experience Required

  • Proven experience delivering ServiceNow implementations end-to-end (minimum 5+ years)

  • Strong background as a Project Manager, Delivery Lead, or Programme Manager within ServiceNow environments

  • Experience across multiple ServiceNow modules (not limited to ITSM)

  • Solid understanding of enterprise service management and digital workflows

  • Experience working in enterprise or consultancy-led delivery environments

  • Strong stakeholder management skills, with the ability to engage both technical and non-technical audiences

Preferred Experience

  • Hands-on or delivery exposure to:

    • ITAM and/or ITOM

    • HRSD

    • CSM or customer-facing workflows

  • Experience delivering multi-module or platform-wide ServiceNow transformations

  • Exposure to global or complex enterprise programmes

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Implementation Specialist (any module)

  • Additional certifications across ITSM, ITAM, ITOM, HRSD, CSM, or GRC are advantageous

Skills & Capabilities

  • Strong programme governance and delivery management expertise

  • Ability to operate across both functional and technical ServiceNow teams

  • Excellent workshop facilitation and stakeholder engagement skills

  • Structured, organised, and outcome-driven mindset

  • Ability to manage multiple workstreams and priorities simultaneously

Why This Role

  • Opportunity to lead a high-impact, enterprise-scale ServiceNow programme

  • Exposure to a wide range of ServiceNow modules and business domains

  • Flexibility in working model with hybrid/remote options

  • Immediate involvement in a fast-paced, high-visibility transformation programme

Application Questions

  • How many end-to-end ServiceNow projects have you delivered?

  • Which ServiceNow modules have you worked across? (e.g. ITSM, HRSD, ITOM, ITAM, CSM, etc.)

  • Do you hold any ServiceNow certifications? If yes, please specify

  • What is your earliest availability to start?

ServiceNow Test Lead / QA Lead (ITAM, ITOM, CMDB) – Remote Contract | UAE Travel

ServiceNow Test Lead / QA Lead (ITAM & ITOM)

Pay: Β£200.00-Β£450.00 per day

**Please note these roles require frequent travel to the UAE (Abu Dhabi) when safe to do so. Anyone engaged in this project would be expected to travel to the UAE with expenses covered (Flights, Travel & Accommodation) for 1 week a month minimum.

Start: ASAP
Focus Modules: IT Asset Management (ITAM), IT Operations Management (ITOM)

About Kaptius

Kaptius is a fast-growing ServiceNow pure-play partner delivering enterprise-scale digital transformation programmes globally. As we expand our UAE practice, we are supporting a major enterprise customer with a large ServiceNow implementation programme.

To support this engagement, we are looking for an experienced ServiceNow Test Lead / QA Lead to take ownership of testing strategy and quality governance across the ITAM and ITOM implementation streams.

Role Summary

The ServiceNow Test Lead / QA Lead will be responsible for establishing and managing the test strategy, planning, execution, and quality assurance framework across the ServiceNow programme.

The role will focus specifically on validating implementations across ITAM (HAM/SAM) and ITOM modules, ensuring integrations, CMDB accuracy, asset lifecycle processes, and operational workflows are tested thoroughly before release.

You will work closely with project managers, architects, developers, and client stakeholders to ensure testing is aligned with delivery timelines and business outcomes.

Key Responsibilities

  • Define and manage the overall test strategy and QA governance for the ServiceNow programme.

  • Lead testing across ITAM and ITOM modules, including Discovery, CMDB, Asset Management, and related integrations.

  • Create and manage test plans, test cases, and test scripts aligned to business requirements.

  • Coordinate functional testing, system integration testing (SIT), and user acceptance testing (UAT).

  • Manage defect tracking, prioritisation, and resolution across delivery teams.

  • Ensure CMDB and asset data accuracy is validated through testing cycles.

  • Work with development teams to validate integrations with external systems such as procurement, finance, monitoring, and infrastructure tools.

  • Facilitate UAT workshops with client stakeholders and ensure business requirements are validated.

  • Provide clear reporting on test progress, risks, and quality metrics to programme leadership.

  • Support release readiness and go-live validation.

Experience Required

  • Proven experience as a ServiceNow Test Lead, QA Lead, or Test Manager.

  • Strong experience testing ServiceNow ITAM and ITOM modules.

  • Experience working on enterprise-scale ServiceNow implementations.

  • Understanding of CMDB, Discovery, asset lifecycle management, and integrations.

  • Experience managing end-to-end testing cycles including SIT and UAT.

  • Experience working within Agile or hybrid delivery environments.

  • Strong stakeholder communication and reporting skills.

Skills & Capabilities

  • Strong understanding of ServiceNow platform functionality and architecture.

  • Experience with test management and defect tracking frameworks.

  • Ability to manage testing across multiple delivery streams.

  • Strong analytical and problem-solving capabilities.

  • Excellent documentation and reporting skills.

  • Comfortable working in client-facing environments.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ISTQB (or equivalent testing certification)

  • ITIL Foundation

  • ServiceNow certifications in ITOM or ITAM are advantageous.

Why Join Kaptius

  • Join a rapidly growing ServiceNow partner expanding across the Middle East.

  • Work on a major enterprise ServiceNow programme in Abu Dhabi.

  • Opportunity to shape testing and quality frameworks for large-scale implementations.

  • Hybrid working model with exposure to high-impact digital transformation initiatives.

Job Types: Full-time, Temporary, Freelance

Contract length: 3 months

Application question(s):

  • Kaptius are a Pure Play ServiceNow Partner, How many years experience do you have working in ServiceNow?

  • How many years of experience do you have testing or managing QA activities on ServiceNow implementations?

  • Which ServiceNow modules have you been involved in testing?

  • Have you worked specifically on testing ServiceNow ITOM capabilities such as Discovery, CMDB, or Event Management?

  • Have you worked on testing ServiceNow IT Asset Management (ITAM), including Hardware Asset Management (HAM) or Software Asset Management (SAM)?

  • Do you hold any ServiceNow Certifications? If Yes, please do list below

  • As mentioned this role will require travel to the UAE (Abu Dhabi) 1 week every month minimum (when safe to do so), Are you comfortable with this?

Willingness to travel:

  • 25% (required)

Work Location: Remote

ServiceNow Tech Lead / Principal Consultant (FSO) – Financial Services, CSM, IRM | Fully Remote

Tech Lead / Principal Consultant – ServiceNow (FSO)

πŸ“ Location: Fully Remote
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Bachelor’s Degree required (Computer Science or related)
πŸ“ˆ Experience Level: Mid-Senior
πŸ•’ Experience Required: 10–15+ years
✈️ Travel: None
🌎 Visa Sponsorship: Not available

Role Overview

We are seeking an experienced ServiceNow Tech Lead / Principal Consultant with strong expertise in Financial Services Operations (FSO) to lead enterprise-level implementations.

This is a hands-on technical leadership role, responsible for driving solution architecture, design, and delivery while mentoring development teams and collaborating closely with enterprise stakeholders.

Key Responsibilities

Technical Leadership & Architecture

  • Act as the technical owner for ServiceNow implementations

  • Lead architecture, design, and delivery of FSO-based solutions

  • Translate business requirements into scalable technical solutions

  • Provide guidance on enterprise architecture and platform best practices

ServiceNow Development & Implementation

  • Lead end-to-end implementation and customization of ServiceNow solutions

  • Develop and configure:

    • Business Rules

    • Script Includes

    • UI Actions, UI Policies, Client Scripts

  • Build integrations using:

    • REST/SOAP APIs

  • Work across ServiceNow modules including:

    • FSO, CSM, CMDB, CSDM

Financial Services Operations (FSO)

  • Design and implement solutions aligned with financial services data models

  • Deliver capabilities across:

    • Dispute management

    • Customer lifecycle management

    • Payments, cards, and loan operations

    • Treasury and claims processing

  • Lead FSO solution architecture and configuration

Agile Delivery & Stakeholder Engagement

  • Work within Agile/Scrum environments (sprint planning, demos, delivery cycles)

  • Collaborate with:

    • Enterprise architecture teams

    • Business stakeholders

    • Development teams

  • Lead requirements gathering and solution workshops

Integration & Platform Management

  • Design and manage integrations with external systems

  • Ensure platform performance, scalability, and compliance

  • Support code reviews, deployment, and environment management

Governance, Risk & Compliance (IRM)

  • Contribute to IRM (Integrated Risk Management) architecture and implementation

  • Support:

    • Risk and compliance modules

    • Vendor risk management

  • Ensure alignment with regulatory frameworks (e.g., GDPR, ISO)

Required Qualifications

  • 10+ years of experience in ServiceNow development and architecture

  • Strong hands-on experience with:

    • ServiceNow FSO (Financial Services Operations)

    • Customer Service Management (CSM)

  • Proven experience leading enterprise ServiceNow implementations

  • Expertise in:

    • JavaScript, HTML, CSS, XML

    • ServiceNow APIs and scripting

  • Strong understanding of:

    • CSDM, CMDB, and data models

    • ITIL and service management frameworks

Certifications (Required / Preferred)

  • ServiceNow Certified System Administrator (CSA)

  • ServiceNow Certified Implementation Specialist (FSO / IRM / Risk / Vendor Risk)

  • IRM (Integrated Risk Management) experience and certification preferred

Technical Skills

  • ServiceNow platform architecture and customization

  • REST/SOAP integrations

  • Agile/Scrum delivery methodologies

  • Scripting (JavaScript, AJAX, JSON, AngularJS)

  • Enterprise architecture and solution design

Key Competencies

  • Strong technical leadership and mentoring ability

  • Excellent client-facing and communication skills

  • Advanced analytical and problem-solving capability

  • Ability to manage multiple priorities in complex environments

  • Strong collaboration across distributed/global teams

Ideal Candidate

The ideal candidate will:

  • Have deep expertise in ServiceNow FSO implementations within financial services

  • Be a hands-on architect and technical leader

  • Have experience working on large-scale enterprise transformations

  • Be comfortable leading client-facing engagements

  • Demonstrate strong knowledge of risk, compliance, and governance frameworks

Additional Information

  • Fully remote role

  • Opportunity to work on large-scale digital transformation initiatives

  • Exposure to AI-driven and enterprise platform solutions

 

Chief Executive Officer (CEO) – Behavioral Health Hospital | Healthcare Leadership | MI / MO

Chief Executive Officer – Behavioral Health Hospital

πŸ“ Location: Multiple U.S. Locations (Onsite) – West Bloomfield, MI or Springfield, MO
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Bachelor’s Degree required (MBA/MHA preferred)
πŸ“ˆ Seniority Level: Executive
πŸ•’ Experience Required: 5–10+ years leadership experience
✈️ Travel: Occasional
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Available

Role Overview

We are seeking a Chief Executive Officer (CEO) to lead the overall operations, strategy, and performance of a behavioral health hospital.

This role carries full accountability for clinical quality, financial performance, regulatory compliance, talent development, and strategic growth, ensuring the facility delivers outstanding patient outcomes while achieving business objectives.

The CEO will act as the executive leader of the facility, working closely with the governing board, medical leadership, and community stakeholders.

Key Responsibilities

Executive Leadership & Strategy

  • Develop and execute the hospital’s strategic and operational plans

  • Partner with the governing body to define annual budgets and long-term growth strategy

  • Lead the organisation with a focus on quality care, operational excellence, and financial performance

Operational Management

  • Oversee day-to-day hospital operations, ensuring performance across:

    • Patient care outcomes

    • Financial management

    • Regulatory compliance

    • Staff performance and development

  • Establish organisational structure and accountability across departments

Financial & Business Performance

  • Drive achievement of census, revenue, and EBITDA targets

  • Lead payer contract negotiations and performance management

  • Identify opportunities for growth, service expansion, and operational efficiency

Clinical Quality & Compliance

  • Ensure compliance with:

    • Licensure and accreditation standards

    • Regulatory bodies and healthcare frameworks

  • Lead quality improvement initiatives (QAPI)

  • Maintain continuous survey readiness and audit compliance

  • Oversee patient safety initiatives and issue resolution

Talent & Culture

  • Recruit, develop, and retain high-performing leadership and clinical teams

  • Foster a culture of accountability, engagement, and continuous improvement

  • Lead performance management, coaching, and succession planning

Community & Stakeholder Engagement

  • Build and maintain relationships with:

    • Healthcare providers

    • Government agencies

    • Community organisations

  • Drive referral growth and market presence

  • Represent the organisation within the local healthcare ecosystem

Program Development & Growth

  • Expand and enhance continuum of care, including outpatient and community-based services

  • Support innovation in treatment programs and service offerings

  • Lead initiatives to improve access to care and patient outcomes

Required Qualifications

  • Bachelor’s degree required (Business, Healthcare Administration, Public Health, or related field)

  • MBA/MHA or equivalent preferred

  • 5+ years of senior leadership experience (CEO or equivalent) within:

    • Behavioral health

    • Acute care

    • Managed care environments

  • Strong experience with:

    • Hospital operations and administration

    • Financial management and P&L ownership

    • Regulatory compliance and accreditation

Key Skills & Expertise

  • Behavioral health hospital leadership experience

  • Strong financial and operational acumen

  • Experience with regulatory surveys and accreditation processes (e.g., Joint Commission)

  • Talent recruitment, retention, and leadership development

  • Marketing and community engagement

  • Quality improvement and patient safety leadership

  • Experience with hospital startup, turnaround, or expansion initiatives (preferred)

Leadership Competencies

  • High emotional intelligence and people leadership capability

  • Ability to drive results across financial, quality, and operational metrics

  • Strong strategic thinking and decision-making skills

  • Proven ability to influence stakeholders and lead through change

  • Hands-on, visible leadership style with strong team engagement

  • Ability to balance short-term execution with long-term strategy

Ideal Candidate Profile

The ideal candidate will:

  • Have extensive experience leading behavioral health facilities

  • Demonstrate success in improving clinical quality and financial performance

  • Be a hands-on leader with strong presence across operations

  • Have experience managing multiple service lines

  • Bring a track record of:

    • Building high-performing teams

    • Achieving regulatory excellence

    • Driving sustainable growth

Key Success Metrics

  • Financial performance (census, revenue, EBITDA)

  • Talent retention and leadership development

  • Regulatory compliance and audit outcomes

  • Patient satisfaction and quality scores

  • Market growth and referral performance

Benefits

  • Comprehensive benefits package

  • Performance-based bonus structure

  • Relocation support available

  • Executive-level compensation and incentives

 

Senior Electrical & Controls Engineer – PLC, Automation, Capital Projects | Hybrid USA (Travel Required)

Senior Electrical & Controls Engineer

πŸ“ Location: Multiple U.S. Locations (must be near a manufacturing site)
🏠 Work Model: Hybrid (flexibility when not traveling)
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Bachelor’s Degree in Electrical Engineering required
πŸ“ˆ Experience Level: Mid-Senior
πŸ•’ Experience Required: 5–7+ years
✈️ Travel: 50–75% (North America)
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Possible

Role Overview

We are seeking a Senior Electrical & Controls Engineer to lead and support capital projects across multiple manufacturing facilities.

This role is responsible for delivering end-to-end electrical and control systems engineering, from concept and design through installation, commissioning, and handover. You will play a key role in executing large-scale industrial projects and ensuring systems are safe, efficient, and aligned with operational goals.

Key Responsibilities

Capital Project Delivery

  • Lead electrical and controls engineering for capital projects ($1M–$15M range)

  • Develop:

    • Scope documents

    • Engineering designs and calculations

    • Cost estimates and schedules

    • Technical specifications

  • Manage projects from concept through execution, commissioning, and handover

Electrical & Controls Engineering

  • Design and implement:

    • Power distribution systems

    • Control systems and automation solutions

  • Specify and source equipment such as:

    • Switchgear, transformers, MCCs

    • Drives, PLCs, HMIs, relays, circuit breakers

  • Perform electrical system analysis and calculations

  • Ensure compliance with industry standards and safety requirements

Project & Contractor Management

  • Lead and coordinate:

    • External engineering consultants

    • Vendors and suppliers

    • Installation contractors

  • Manage procurement lifecycle from RFQs to installation and warranty support

  • Oversee commissioning, startup, and training for plant teams

  • Manage change control (MOC) processes

Safety & Compliance

  • Apply and promote NFPA 70E electrical safety standards

  • Lead safety initiatives related to electrical and control systems

  • Ensure all systems meet required regulatory and operational standards

Cross-Functional Collaboration

  • Partner with:

    • Operations

    • Maintenance

    • Engineering teams

    • Procurement and project management

  • Provide subject matter expertise (SME) on electrical and controls systems

  • Support both plant-level projects and enterprise initiatives

Project Ownership (Controls-Focused Projects)

  • Take full ownership of smaller projects (typically <$5M)

  • Act as Electrical & Controls Lead on larger initiatives

  • Manage:

    • Budgets and forecasts

    • Schedules and deliverables

    • Stakeholder communication

Required Qualifications

  • Bachelor’s degree in Electrical Engineering

  • 5+ years of experience in controls/electrical engineering within manufacturing

  • Strong experience with:

    • Control systems and automation technologies

    • Electrical system design

  • Hands-on expertise with:

    • Allen-Bradley PLCs and HMIs (including programming)

  • Proficiency in AutoCAD

  • Demonstrated experience managing capital projects ($500K–$2M+)

  • Strong analytical, problem-solving, and communication skills

Preferred Qualifications

  • Experience with:

    • 480V and 4160V power distribution systems

    • MCCs, switchgear, and industrial power systems

  • Background in continuous and/or discrete manufacturing environments

  • Experience managing multi-site or large-scale industrial projects

Key Competencies

  • Strong project management and execution skills

  • Ability to manage multiple projects simultaneously

  • Proven ability to influence cross-functional teams

  • High level of initiative and ownership

  • Strong collaboration with internal and external stakeholders

Ideal Candidate

The ideal candidate will:

  • Have strong experience delivering electrical and controls projects in manufacturing environments

  • Be comfortable acting as both:

    • Technical expert (E&C lead)

    • Project owner (for smaller projects)

  • Thrive in a hands-on, plant-facing role

  • Be capable of managing complex, multi-site capital projects

  • Be open to frequent travel (50–75%)

Screening Questions

  • Do you hold a Bachelor’s degree in Electrical Engineering?

  • Do you have project engineering or project management experience?

  • Are you open to travel (40–60%+)?

Additional Information

  • This role supports a high volume of active and upcoming capital projects

  • Acts as a critical technical resource across multiple manufacturing facilities

  • Opportunity to lead impactful projects driving operational performance and growth

 

Category Manager – Direct Materials | Strategic Sourcing, SAP, Manufacturing | Denver, CO (Hybrid)

Category Manager – Direct Materials

πŸ“ Location: Denver, Colorado (Hybrid – 3 days onsite / 2 days remote)
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Bachelor’s Degree required
πŸ“ˆ Experience Level: Mid-Senior
πŸ•’ Experience Required: 5–7+ years
✈️ Travel: Occasional
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Not available

Role Overview

We are seeking a Category Manager – Direct Materials to lead strategic sourcing initiatives across a multi-site manufacturing environment.

This role is responsible for optimising cost, quality, and supply continuity, while driving supplier performance and supporting innovation through strong cross-functional collaboration with R&D, Product, and Operations teams.

Key Responsibilities

Strategic Sourcing & Cost Optimisation

  • Develop and execute data-driven category strategies for direct/raw materials

  • Build and maintain should-cost models to support negotiations and pricing decisions

  • Deliver year-over-year cost savings through:

    • Strategic negotiations

    • Competitive sourcing events

    • Supplier rationalisation

    • Value engineering initiatives

  • Track and report performance using KPIs, scorecards, and executive updates

Supplier & Contract Management

  • Manage supplier relationships to ensure:

    • Quality performance

    • Cost competitiveness

    • Supply reliability

  • Lead supplier development initiatives to improve capability and alignment

  • Own contract lifecycle management, including compliance and renewals

  • Manage $20M+ spend categories

Project & Cross-Functional Leadership

  • Lead cross-functional teams across:

    • R&D

    • Product Management

    • Operations

    • Finance

    • Quality

  • Support:

    • New supplier qualification

    • New product introductions (NPI)

    • Material evaluation and innovation initiatives

  • Act as the primary commercial interface across multiple facilities

Risk Management & Supply Continuity

  • Proactively identify and mitigate supply chain risks

  • Develop and implement contingency plans

  • Lead root cause analysis and corrective actions for supply disruptions

  • Ensure uninterrupted supply of critical materials

Process Improvement

  • Identify and implement process improvements to increase efficiency

  • Streamline sourcing and supply chain operations

  • Drive adoption of best practices across the organisation

Required Qualifications

  • Bachelor’s degree required

  • 5+ years of experience in supply chain or sourcing, including:

    • At least 3 years sourcing within a large/complex organisation

  • Proven experience sourcing direct/raw materials in manufacturing environments

  • Experience managing $20M+ spend categories

  • Strong contract negotiation and supplier management experience

Technical Skills

  • Expertise in should-cost modelling and cost analysis

  • Strong understanding of commodity/category management principles

  • Experience with e-sourcing tools

  • Proficiency with:

    • SAP or similar ERP systems

    • Microsoft Excel, PowerPoint, Word, Outlook

Preferred Qualifications

  • CPSM (Certified Professional in Supply Management) certification

  • Experience supporting new product development or R&D initiatives

  • Background in multi-site manufacturing environments

Key Competencies

  • Strong analytical and strategic thinking skills

  • Excellent communication and stakeholder management abilities

  • Proven ability to lead cross-functional teams

  • Proactive, collaborative mindset with focus on continuous improvement

  • Ability to present insights to senior and non-technical stakeholders

Ideal Candidate

The ideal candidate will:

  • Have direct experience sourcing raw/direct materials within manufacturing

  • Be comfortable managing large spend categories and complex supplier networks

  • Demonstrate strong commercial acumen and negotiation capability

  • Thrive in a cross-functional, fast-paced environment

  • Have a track record of delivering cost savings and supplier performance improvements

Benefits

  • Comprehensive benefits package

  • Health and wellbeing coverage

  • Paid time off

  • Additional employee benefits

Screening Question

  • Do you have experience sourcing raw or direct materials for manufacturing plants?

 

BCBA Therapist (Board Certified Behavior Analyst) – Fully Remote ABA Therapy | Autism Care

BCBA Therapist – Fully Remote

πŸ“ Location: Fully Remote
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Master’s Degree required
πŸ“ˆ Experience Level: Associate
πŸ•’ Experience Required: 2–5 years
🧾 Certification Required: BCBA (Board Certified Behavior Analyst)
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Not available
πŸ‘₯ Openings: 10

Role Overview

We are seeking passionate and dedicated Board Certified Behavior Analysts (BCBAs) to deliver high-quality, evidence-based ABA therapy in a fully remote setting.

This role focuses on supporting children with autism through individualized, family-centered care while being backed by strong administrative and clinical support teamsβ€”allowing you to focus on what matters most: delivering impactful therapy and improving client outcomes.

Key Responsibilities

Clinical Delivery

  • Provide evidence-based ABA therapy services tailored to individual client needs

  • Develop and oversee treatment plans and behavior intervention strategies

  • Monitor progress and adjust programs to ensure optimal outcomes

Family & Client Engagement

  • Collaborate closely with families to support home-based implementation strategies

  • Provide guidance, training, and support to caregivers

Supervision & Team Support

  • Supervise and support Behavior Technicians (BTs)

  • Ensure treatment fidelity and high-quality service delivery

  • Contribute to team development and clinical excellence

Documentation & Compliance

  • Complete clinical documentation in line with best practices and compliance standards

  • Work with internal quality teams to ensure accurate and high-quality reporting

Support Structure

This role is designed to allow BCBAs to focus on clinical work, with dedicated support including:

  • Scheduling Support: Coordinated client scheduling

  • Documentation Support: Quality review and training assistance

  • Billing Support: Claims and reimbursement handled centrally

  • Administrative Support: Operational and clinical coordination teams

  • Recruitment & Training: Dedicated team for hiring and onboarding Behavior Technicians

  • Career Pathways: Structured development programs for BTs to ensure strong team performance

Required Qualifications

  • BCBA Certification (required)

  • Master’s degree in Behavior Analysis, Psychology, Education, or related field

  • 2–5 years of experience in ABA therapy or related clinical environment

  • Strong understanding of ABA principles and treatment methodologies

  • Excellent communication and collaboration skills

Benefits & Perks

  • Fully remote working environment

  • Competitive compensation with performance-based bonus potential

  • Paid time off and holidays

  • Comprehensive health benefits (medical, dental, vision)

  • Retirement plan with employer contribution

  • Health Savings and Flexible Spending Accounts

  • Short- and long-term disability coverage

  • Life insurance

  • Employee Assistance Program (EAP)

  • Discounts on travel, fitness, and retail

Professional Development

  • CEU and professional development stipend

  • Conference and workshop opportunities

  • Bonus incentives for presenting and creating CEU content

  • Tuition reimbursement for advanced education

  • Opportunities to participate in research and industry conferences

  • Clear internal growth and promotion pathways

Ideal Candidate

The ideal candidate is a compassionate and clinically strong BCBA who:

  • Is passionate about improving outcomes for children with autism

  • Thrives in a remote, flexible environment

  • Values strong support systems and collaborative care

  • Is committed to continuous learning and professional growth

 

Industrial Engineer III (Packaging) – Manufacturing, SAP, Lean, Material Flow | Eagle, WI

Industrial Engineer III – Packaging

πŸ“ Location: Eagle, Wisconsin (Onsite)
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Bachelor’s Degree required (Engineering or Industrial Technology)
πŸ“ˆ Experience Level: Mid-Senior
πŸ•’ Experience Required: 5–7+ years
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Not available
✈️ Travel: ~10% (occasional regional travel)

Role Overview

We are seeking an experienced Industrial Engineer III (Packaging) to lead the development and optimization of supplier packaging and material presentation strategies for manufacturing operations.

This role is critical in ensuring efficient material flow, cost optimization, and protection of components during transit, working closely with cross-functional teams across engineering, supply chain, logistics, and manufacturing.

Key Responsibilities

Packaging Strategy & Optimization

  • Develop and implement supplier packaging standards and policies

  • Design packaging solutions to protect materials during transport and handling

  • Create packaging models supporting:

    • Plan for Every Part (PFEP)

    • Total Cost of Ownership (TCO)

  • Establish monitoring systems to ensure supplier compliance

Continuous Improvement & Operational Excellence

  • Lead continuous improvement initiatives to enhance efficiency and reduce costs

  • Optimize material flow, layouts, and processes to improve operational performance

  • Implement lean principles and demand-driven strategies (flexibility, speed, responsiveness)

  • Identify and drive innovative solutions to improve business outcomes

Cross-Functional Collaboration

  • Partner with engineering, quality, supply chain, logistics, and manufacturing teams

  • Work closely with shop floor personnel to improve processes and systems

  • Support new product introduction (NPI) by ensuring correct packaging specifications

Process Development & Documentation

  • Develop and validate:

    • Standard Operating Procedures (SOPs)

    • Work Instructions

    • Test methods and capability studies

  • Provide training and guidance on packaging processes

  • Ensure proper material preservation standards for service requirements

Supplier & Material Flow Management

  • Travel to supplier locations to assess inbound material handling and packaging needs

  • Design processes for inter-facility material transfers (e.g., sheet metal components)

  • Ensure materials arrive production-ready (paint, storage, assembly, etc.)

Required Qualifications

  • Bachelor’s degree in Engineering or Industrial Technology

  • 5+ years of experience in manufacturing or industrial engineering environments

  • Experience with process improvement and material flow optimization

  • Strong analytical and problem-solving capabilities

  • Excellent communication and cross-functional collaboration skills

Preferred Qualifications

  • Experience with ERP systems (SAP / SAP Business Objects)

  • Proficiency in CAD tools (AutoCAD, SolidWorks, ProE)

  • Knowledge of lean manufacturing principles

  • Experience in high-mix/low-volume and high-volume/low-mix environments

  • Background in project management (certification preferred)

  • Experience in training, coaching, or mentoring teams

  • Strong statistical analysis skills

Ideal Candidate

The ideal candidate is a hands-on industrial/packaging engineer who:

  • Has strong experience in material handling and supplier packaging design

  • Understands manufacturing environments and inter-facility logistics

  • Can develop practical, scalable packaging solutions (not consumer packaging)

  • Is comfortable working both strategically and on the shop floor

  • Has experience creating processes to protect industrial components in transit

  • Thrives in a fast-paced, cross-functional environment

Physical Requirements

  • Regular standing, walking, and use of hands

  • Occasional lifting (25–50 lbs)

  • Periods of computer-based work

  • Occasional bending, reaching, and shop floor activity

Benefits

  • Comprehensive benefits package

  • Health, dental, and vision coverage

  • Retirement plans

  • Paid time off

  • Additional employee benefits

Screening Questions

  • Can you describe your experience with material planning, packaging, and delivery workflows?

  • Have you created work instructions or SOPs for packaging or manufacturing processes?

  • What experience do you have with ERP systems (e.g., SAP)?

  • How have you collaborated with production teams to improve processes?

  • What is driving your interest in a new opportunity?

 

Engineering Manager – Interoperability, APIs & Azure (Healthcare, AI/ML, Remote)

Engineering Manager – Interoperability & API Engineering

πŸ“ Location: Fully Remote
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Bachelor’s Degree required (Master’s preferred)
πŸ“ˆ Experience Level: Mid–Senior
πŸ•’ Experience Required: 8+ years
🌎 Visa Sponsorship: Not available
🚚 Relocation Assistance: Not available

Role Overview

We are seeking a hands-on Engineering Manager to lead a high-impact Interoperability & API Engineering team within a healthcare-focused environment.

This role is not purely managerial β€” it requires a strong technical leader who can architect solutions, write production-quality code, and guide a team delivering scalable APIs, integrations, and AI/ML-enabled services.

You will operate at the intersection of cloud engineering, healthcare interoperability, and AI innovation, ensuring systems are secure, compliant, and built to scale.

Key Responsibilities

Technical Leadership & Hands-On Engineering

  • Lead the architecture, design, and delivery of APIs, microservices, and integration pipelines

  • Act as the senior technical anchor for the team, contributing directly to:

    • System design

    • Coding

    • Troubleshooting complex issues

    • Code reviews

  • Build cloud-native solutions using Azure and containerized environments (Docker/Kubernetes)

API & Integration Engineering

  • Design and develop REST and/or GraphQL APIs

  • Implement event-driven architectures and microservices patterns

  • Build integrations with internal and external systems, including healthcare platforms

AI, Automation & MLOps

  • Develop and implement AI/ML-enabled services and automation solutions

  • Build proof of concepts (PoCs) to validate new technologies before production rollout

  • Implement MLOps practices for model deployment, monitoring, and lifecycle management

Team Leadership & Mentorship

  • Lead and mentor a team of engineers, fostering ownership, innovation, and continuous improvement

  • Act as the escalation point for technical challenges and blockers

  • Drive engineering excellence and best practices across the team

Cross-Functional Collaboration

  • Partner with Product, Architecture, Cloud, and Security teams

  • Translate complex technical concepts into clear communication for stakeholders

  • Define solution strategies aligned with business and technical goals

Security, Compliance & Healthcare Standards

  • Ensure systems comply with:

    • HIPAA

    • PHI/PII data protection standards

  • Implement and support healthcare interoperability standards such as:

    • FHIR

    • HL7

    • EDI

  • Design secure authentication and authorization mechanisms (OAuth2, JWT, Entra ID)

Required Qualifications

  • 8+ years of experience in software engineering

  • 3+ years in a leadership role (Engineering Lead, Tech Lead, or Engineering Manager)

  • Strong hands-on experience with:

    • Python and/or Node.js

    • Microsoft Azure ecosystem

  • 2+ years of experience with AI/ML technologies or AI integration frameworks

  • Experience building API-driven and integration-heavy systems

  • Experience in healthcare, interoperability, or regulated environments (required)

Technical Skills

  • Cloud: Microsoft Azure (App Services, Functions, API Management, Storage, Entra ID)

  • APIs: REST, GraphQL

  • Architecture: Microservices, event-driven systems

  • Security: OAuth2, JWT, identity management

  • Containers: Docker, Kubernetes

  • AI/ML: Azure AI, MLflow, Databricks, or similar platforms

  • Interoperability: FHIR, HL7, EDI (preferred)

Ideal Candidate

The ideal candidate is a hands-on Engineering Manager who:

  • Balances technical depth with leadership capability

  • Has experience delivering API and integration platforms at scale

  • Is comfortable working in regulated environments (healthcare preferred)

  • Brings practical experience with AI/ML and cloud-native systems

  • Can mentor teams while actively contributing to architecture and development

Why This Role Stands Out

  • High-impact role directly influencing real-world healthcare outcomes

  • Opportunity to work at the intersection of cloud, APIs, and AI

  • Strong emphasis on hands-on engineering leadership, not just delivery management

  • Fully remote with meaningful technical ownership

 

X-Ray Supervisor – Radiology Leadership & Imaging Services | Vermont

X-Ray Supervisor

πŸ“ Location: Berlin, Vermont (Onsite)
πŸ’Ό Employment Type: Full-Time
πŸŽ“ Education: Associate’s Degree required (Radiologic Technology or equivalent)
πŸ“ˆ Experience Level: Mid-Level
πŸ•’ Experience Required:

  • 3+ years X-Ray experience

  • 2+ years leadership (Lead Tech or Supervisor)
    🌎 Visa Sponsorship: Not available
    🚚 Relocation Assistance: Partial support available
    πŸ’° Compensation: Competitive + Signing Bonus

Role Overview

We are seeking an experienced X-Ray Supervisor to oversee daily operations, clinical quality, and team performance within a busy radiology department.

This is a hands-on leadership role, combining clinical responsibilities with team management, ensuring high-quality patient care, regulatory compliance, and efficient workflow across X-Ray services.

Key Responsibilities

Clinical & Operational Leadership

  • Oversee all technical and compliance aspects of X-Ray operations

  • Ensure safe, high-quality patient care and imaging procedures

  • Monitor workflow efficiency and optimize departmental processes

Team Management & Staffing

  • Support staff scheduling to align with patient volume and operational needs

  • Participate in the hiring and onboarding of new team members

  • Act as a coach and mentor to radiology staff, fostering collaboration and development

Patient Care & Quality Assurance

  • Ensure adherence to clinical standards and regulatory requirements

  • Maintain high standards of patient safety and care delivery

  • Support continuous improvement in imaging quality and service delivery

Hands-On Clinical Support

  • Perform duties as an X-Ray Technologist as needed

  • Lead by example in delivering excellent clinical care

On-Call Responsibilities

  • Participate in a rotating weekend on-call schedule

    • Hours: 8:00 AM – 12:00 PM (Saturday & Sunday rotation)

Required Qualifications

  • Associate’s degree (or equivalent) from an approved Radiologic Technology program

  • 3+ years of X-Ray experience

  • 2+ years of leadership experience (Lead Tech or Supervisor level)

  • Active certification and licensure (required)

  • Strong communication and interpersonal skills

Preferred Experience

  • Participation in ACR accreditation processes

  • Experience in hospital or high-volume clinical settings

Ideal Candidate

The ideal candidate is a hands-on clinical leader who:

  • Has strong experience in radiology operations and patient care

  • Can effectively lead, mentor, and develop teams

  • Balances clinical excellence with operational efficiency

  • Is comfortable working in a fast-paced healthcare environment

  • Brings a collaborative and patient-focused mindset

Benefits & Perks

  • Competitive compensation package

  • Signing bonus available

  • Medical, dental, and vision insurance

  • Life insurance

  • Retirement plan

  • Paid time off

  • Additional employee benefits

Interview Process

  1. Virtual interview with department leadership

  2. Onsite interview with broader team

 

Senior Director, Physician Services – Healthcare Operations Leadership | New Mexico

Job Title: Senior Director, Physician Services
Location: Las Cruces, NM
Salary: $130,000 - $170,000
Employment Type: Full-Time


We are seeking an experienced and strategic Senior Director, Physician Services to lead and oversee physician practice operations in Las Cruces, NM. This leadership role is responsible for driving operational excellence, improving patient care delivery, and ensuring alignment with organizational goals across multiple physician practices.

Key Responsibilities

  • Provide strategic leadership and operational oversight for physician practices

  • Develop and implement policies, procedures, and best practices to improve efficiency and patient outcomes

  • Manage budgets, financial performance, and operational metrics

  • Collaborate with physicians, executives, and administrative leaders

  • Ensure regulatory compliance and adherence to healthcare standards

  • Lead, mentor, and develop practice managers and staff

  • Optimize workflows, patient access, and service delivery

  • Support growth initiatives, expansion, and outreach services

Must-Have Qualifications

  • Bachelor's degree AND graduation from a program in Healthcare Management or Business Administration

  • Minimum 10+ years of experience managing physician practices

  • Must reside in or be willing to relocate to Las Cruces within 45 days

  • Ability to travel (infrequently) within the service area (generally less than 50 miles)

Nice-To-Have Qualifications

  • Ability to relocate within 30 days

Required Skills

  • Strong leadership and team management capabilities

  • Expertise in physician practice operations and healthcare administration

  • Financial management and budgeting experience

  • Excellent communication and stakeholder management skills

  • Strategic thinking and problem-solving abilities

  • Knowledge of healthcare regulations and compliance standards

Education & Experience

  • Bachelor's degree required

  • Formal education/training in Healthcare Management or Business Administration required

  • 10+ years of progressive leadership experience in physician practice management

Work Environment

  • Healthcare administrative setting

  • Multi-site physician practice oversight

  • Occasional local travel required

 

Senior Software Engineer – Java, AWS & Payments Systems | San Jose (Hybrid)

Senior Software Engineer – Payments (Java / AWS)

πŸ“ Location: San Jose, California
🏒 Work Model: Hybrid (3 days onsite – Mon, Tue, Thu | 2 days remote)
πŸ’Ό Employment Type: Contract
⏳ Duration: 6+ months (likely extension)
πŸŽ“ Education: Bachelor’s Degree required (Computer Science or related)
πŸ“ˆ Experience Level: Mid-Senior
πŸ•’ Experience Required: 5+ years
🌎 Visa Sponsorship: Not available

πŸš€ Role Overview

We’re hiring a Senior Backend Engineer to build and scale high-performance payment systems in a fast-growing fintech environment.

This role is focused on Java-based microservices and AWS cloud architecture, supporting secure, scalable, and low-latency transaction systems.

You’ll work on mission-critical payment infrastructure, collaborating with product and engineering teams to deliver next-generation capabilities.

βœ… MUST HAVE (Core Requirements)

Backend Engineering

  • 5+ years experience designing, developing, and operating:

    • Distributed systems

    • Microservices architectures

  • Strong hands-on expertise in:

    • Java (Spring Boot preferred)

Cloud (AWS)

  • Proven experience building and supporting applications on:

    • AWS (EC2, RDS, Lambda, API Gateway)

  • Ability to design scalable, reliable, cloud-native systems

⭐ NICE TO HAVE

  • Experience in payments or fintech environments

  • Knowledge of:

    • PCI compliance, encryption, and secure payment systems

  • Familiarity with:

    • AI coding tools (e.g., GitHub Copilot or similar)

  • Master’s degree in Computer Science or related field

πŸ› οΈ Key Responsibilities

Backend & System Design

  • Design and build scalable microservices and APIs

  • Develop low-latency, high-availability systems

  • Ensure systems are secure, resilient, and production-ready

Cloud & Infrastructure

  • Build and maintain services on AWS

  • Support CI/CD pipelines and automated deployments

  • Optimize for performance, cost, and scalability

Reliability & Operations

  • Implement monitoring, logging, and alerting

  • Troubleshoot and resolve production issues quickly

  • Ensure high system uptime and performance

Collaboration & Ownership

  • Work closely with:

    • Product managers

    • Engineers

    • Stakeholders

  • Participate in:

    • Code reviews

    • Design discussions

    • Technical decision-making

  • Take ownership of critical backend systems

⚑ Interview Process

  • 2 stages only (fast turnaround):

    1. Technical interview (includes light live coding)

    2. Hiring manager conversation

πŸ“Œ Submission Requirements (MANDATORY)

Please include a short 3–5 bullet summary covering:

  • Java + AWS experience

  • Key project highlights (especially backend / distributed systems)

  • Availability & interest level

  • Confirmation of hybrid (San Jose) alignment

🎯 Ideal Candidate

  • Strong backend engineer first (not full-stack leaning frontend)

  • Hands-on builder of distributed, cloud-native systems

  • Experience working in high-scale or transaction-heavy environments

  • Comfortable owning systems end-to-end in production

 

Controls & Automation Engineering Jobs – PLC, SCADA, DCS | Multiple U.S. Locations

Controls & Automation Engineering Opportunities (Multiple Locations)

Industry: Industrial Automation
Education: Bachelor’s Degree in Engineering or related technical discipline
Visa Sponsorship: Not available
Relocation Assistance: Limited assistance available for some roles

A growing engineering organization is seeking Controls & Automation Engineers at multiple experience levels to support industrial automation and control system projects across the United States.

These roles involve designing, developing, programming, and commissioning control systems for industrial facilities. Engineers will work with PLC, DCS, HMI/SCADA platforms, electrical systems, and industrial networking technologies to deliver automation solutions from concept through commissioning.

Projects span industries including Life Sciences, Manufacturing, Semiconductor, Entertainment Systems, Energy, and Industrial Automation.

Open Positions

Controls Engineer

πŸ“ Wilmington, Massachusetts
πŸ’Ό Experience Required: 5+ years
πŸ’° Compensation: $111,000 – $120,000

Key Responsibilities

  • Design and implement industrial control systems for machinery and process environments

  • Program controllers including PLC, DCS, and RTU platforms

  • Develop HMI/SCADA visualization systems

  • Configure industrial networking and field instrumentation

  • Develop control system documentation and technical specifications

  • Support system checkout, commissioning, and client startup activities

  • Participate in project teams delivering automation solutions

Requirements

  • Experience with Rockwell Automation PLC platforms

  • Experience with HMI/SCADA platforms such as FactoryTalk or Ignition

  • Knowledge of industrial protocols including EtherNet/IP, Modbus, OPC

  • Familiarity with instrumentation and electrical schematics

  • Experience working with SQL databases or industrial data systems

  • Ability to travel up to 25%

Senior Controls Engineer

πŸ“ Albuquerque, New Mexico
πŸ’Ό Experience Required: 10+ years
πŸ’° Compensation: $121,000 – $130,000

Key Responsibilities

  • Lead engineering teams delivering automation solutions for industrial clients

  • Interface directly with customers to gather requirements and develop technical solutions

  • Develop control system architecture and system design standards

  • Manage project schedules, budgets, and execution plans

  • Oversee implementation, testing, commissioning, and qualification of automation systems

  • Mentor and guide junior engineers and technicians

  • Manage projects valued up to $1M

Requirements

  • Extensive experience with PLC, HMI/SCADA, and DCS platforms

  • Experience with platforms such as:

    • Rockwell Automation

    • Wonderware / System Platform

    • GE CIMPLICITY

    • ICONICS Genesis

  • Knowledge of industrial networking and system integration

  • Experience with SQL, .NET, APIs, or data visualization tools such as Power BI or Grafana preferred

  • Experience leading engineering teams

Controls Systems Design Engineer

πŸ“ Orlando, Florida
πŸ’Ό Experience Required: 5–10+ years
πŸ’° Compensation: $111,000 – $140,000

Key Responsibilities

  • Design automation and electrical control systems from concept through implementation

  • Develop electrical panel designs and power distribution systems

  • Perform engineering calculations including:

    • Short circuit protection

    • Load flow analysis

    • Harmonics and noise analysis

  • Design and program PLC/DCS control systems

  • Create engineering documentation including schematics, network diagrams, and system descriptions

  • Support installation, commissioning, and troubleshooting of automation systems

  • Interface with vendors and project stakeholders

Requirements

  • Bachelor’s degree in Electrical Engineering or related discipline

  • Experience with AutoCAD or electrical design tools

  • Experience programming PLC systems and automation software

  • Knowledge of industrial safety systems, hazard analysis, and system reliability

  • Experience designing automation systems involving motion control or complex integrated systems

  • Ability to travel up to 30%

Senior DeltaV Engineer (Life Sciences Automation)

πŸ“ Raleigh, North Carolina
πŸ’Ό Experience Required: 10–15+ years
πŸ’° Compensation: $151,000 – $170,000

Key Responsibilities

  • Lead design and implementation of Emerson DeltaV control systems for Life Sciences facilities

  • Develop ISA-88 batch control strategies and manufacturing automation solutions

  • Lead automation architecture and system integration for large capital projects

  • Manage project lifecycle from requirements through commissioning and validation

  • Develop HMI graphics using DeltaV Live and DeltaV Operate

  • Lead Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)

  • Ensure compliance with cGMP, GAMP5, and regulatory standards

  • Mentor junior engineers and technical teams

Requirements

  • Extensive experience with Emerson DeltaV automation systems

  • Experience delivering automation projects in biopharmaceutical or medical device manufacturing

  • Knowledge of ISA-88 batch processing and advanced control strategies

  • Experience with industrial networking protocols such as Ethernet/IP, Modbus TCP/IP, OPC UA

  • Strong understanding of regulated manufacturing environments and system validation

Additional Skills Across Roles

Candidates may have experience with:

  • PLC programming languages:

    • Ladder Logic

    • Structured Text

    • Sequential Function Chart

  • Industrial protocols:

    • EtherNet/IP

    • Modbus

    • Profibus

    • Foundation Fieldbus

  • Automation platforms such as:

    • Rockwell Automation

    • Siemens

    • Emerson DeltaV

    • Ignition

Working Environment

  • Combination of office, client site, and industrial environments

  • Travel requirements vary depending on project assignments (10–30% typical)

 

ServiceNow Lead / Architect – CSM & Financial Services Operations | Remote U.S.

ServiceNow Lead / Architect – Financial Services Operations (FSO)

πŸ“ Location: Fully Remote (U.S. – preference for NY)
πŸ’Ό Employment Type: Full-Time
πŸ’° Base Salary: $150,000 – $170,000
🎯 Bonus Eligible: Yes
🌎 Visa Sponsorship: Available
✈️ Travel: Occasional (as required)

Role Overview

We are seeking an experienced ServiceNow Lead / Architect with deep expertise in Customer Service Management (CSM) and Financial Services Operations (FSO).

This role will serve as the technical owner across client implementations β€” leading architecture, mentoring developers, and driving delivery excellence across enterprise ServiceNow programs within commercial banking and financial services environments.

You will operate at the intersection of solution architecture, technical leadership, and client engagement, ensuring high-quality delivery while scaling best practices across the ServiceNow ecosystem.

Key Responsibilities

πŸ”Ή Technical Leadership

  • Act as technical owner for ServiceNow engagements

  • Lead and mentor a team of developers

  • Assign development tasks and provide architectural guidance

  • Review sprint-level design and code for quality assurance

πŸ”Ή Architecture & Solution Design

  • Lead requirements discovery sessions with stakeholders

  • Design and implement complex ServiceNow solutions

  • Architect workflows, case management, and automation across:

    • CSM

    • Financial Services Operations (FSO)

  • Translate business requirements into scalable technical designs

  • Lead greenfield implementations and enterprise rollouts

πŸ”Ή Development & Platform Expertise

  • Build and customize:

    • Complex workflows and workflow activities

    • Business Rules, Client Scripts, UI Policies, UI Actions

    • Script Includes, ACLs, Service Portal components

  • Integrate third-party systems using:

    • REST

    • SOAP

    • Scripted APIs

    • Flow Designer / Integration Hub

  • Manage deployments via Update Sets

  • Oversee instance cloning, upgrades, and environment strategy

πŸ”Ή Governance & Platform Health

  • Monitor ServiceNow health, usage, and compliance

  • Lead production support and issue resolution

  • Coordinate production and sub-production releases

  • Support regression testing and upgrade remediation

  • Maintain detailed technical documentation

πŸ”Ή Practice & Knowledge Leadership

  • Participate in blueprinting workshops

  • Assist in project estimation

  • Lead knowledge transfer sessions

  • Contribute to Center of Excellence (COE) standards

  • Support continuous improvement of development best practices

  • Lead internal training workshops

Required Qualifications

  • 10–15+ years of overall IT experience

  • Strong experience in ServiceNow Development

  • Extensive experience in:

    • Customer Service Management (CSM)

    • Financial Services Operations (FSO)

  • Proven experience leading client-facing technical projects

  • Strong hands-on scripting experience (JavaScript within ServiceNow)

  • Experience deploying code across lower and production environments

  • Experience with integrations and API development

  • Excellent communication and stakeholder engagement skills

Certifications (Required)

  • ServiceNow Certified System Administrator (CSA)

  • At least one mainline Implementer Certification (FSO / CSM / HRSD / ITSM / GRC)

  • Strong preference for Financial Services Operations (FSO) Professional Certification

Highly Preferred Experience

  • Case management implementations supporting:

    • Dispute Management

    • Fraud Claims Processing

    • Client Onboarding

    • Loan Operations

    • Card Operations

    • Treasury Operations

  • Greenfield implementation of a ServiceNow module

  • Experience coordinating platform upgrades and cloning

  • Strong understanding of ServiceNow best practices

Ideal Candidate Profile

  • Architect-level thinker with hands-on capability

  • Strong leadership presence in client-facing environments

  • Experience operating in financial services or commercial banking

  • Structured, detail-oriented, and delivery-focused

  • Comfortable leading distributed teams in agile environments

  • Proactive, self-motivated, and solution-oriented

Skill Matrix Required for Submission

Candidates must provide:

  1. Total years of ServiceNow development experience

  2. Total years of CSM experience

  3. Total years of FSO experience

  4. Total years operating in an Architect capacity

Compensation & Benefits

  • πŸ’° Base Salary: $150,000 – $170,000

  • Bonus eligible

  • Full benefits package

  • Remote flexibility

  • Long-term career growth within enterprise-scale transformation programs

 

DevOps / AWS / Python Engineer – Top Secret Clearance | Multiple U.S. Locations

DevOps / AWS / Python Engineer (Mid–Senior) – Top Secret Clearance Required

πŸ“ Locations (Onsite):

  • Gaithersburg, MD

  • St. Louis, MO

  • Alexandria, VA

  • Chantilly, VA

🏒 Work Model: 100% Onsite
πŸ’Ό Employment Type: Full-Time
πŸ’° Salary Range: $100,000 – $180,000
πŸ” Clearance: Active Top Secret (SCI required post-hire; CI Poly willingness)
πŸŽ“ Education: Bachelor’s Degree Required
🚚 Relocation Assistance: Available

About the Role

This is a hands-on DevOps / Cloud Engineering role supporting the development, deployment, automation, and sustainment of mission-critical systems in a highly secure environment. You’ll work closely with development teams to modernize workflows, automate manual processes, and operate scalable AWS-based solutions using DevSecOps best practices.

This role is ideal for engineers with strong Python + AWS + GitLab CI/CD experience who enjoy operating at the intersection of infrastructure, automation, and secure software delivery.

Key Responsibilities

  • Automate manual operational and deployment processes

  • Develop Windows automation using Python and/or PowerShell

  • Support deployment of microservices via DevSecOps pipelines in Windows & Linux environments

  • Develop, update, and maintain GitLab CI/CD pipelines

  • Configure, troubleshoot, and deploy Docker containers

  • Review source code in Git and produce supporting engineering documentation

  • Support developer deployments and testing activities

  • Provide technical guidance across microservices and platform capabilities

  • Create and maintain DevOps documentation

  • Perform security remediation based on vulnerability scan results

Required Qualifications

  • Active Top Secret Security Clearance with ability to obtain SCI post-hire

  • CompTIA Security+ CE (or equivalent DoD 8570 IAT Level II certification)

  • U.S. Citizenship required

  • Bachelor’s degree with 4+ years of relevant experience
    (or Master’s degree with 2+ years)

  • 2–3 years of experience with Kubernetes (OpenShift or EKS preferred)

  • 2–3 years of experience with Docker containers

  • Strong scripting skills in Python and/or PowerShell

  • Experience administering both Windows and Linux systems

  • Experience with AWS services (CloudFormation, S3, ECS, Lambda, API Gateway, autoscaling)

  • Experience with GitLab CI/CD, including scripting and troubleshooting

  • Understanding of DevSecOps methodologies and workflows

  • Familiarity with CI/CD pipeline development and sustainment

  • Experience supporting development testing in cloud environments

  • Strong communication, organization, and collaboration skills

Preferred / Nice-to-Have Skills

  • AWS certifications (DevOps Engineer, Solutions Architect, etc.)

  • Linux certifications

  • Experience with AWS Lambda, ECS, and serverless architectures

  • Experience with ArcGIS or geospatial technologies

  • Familiarity with collaboration tools (Jira, Confluence, RocketChat)

Key Focus Areas for Screening

When evaluating candidates, the strongest profiles will demonstrate:

  • Python scripting experience (ideally with AWS automation using Boto3)

  • Hands-on experience with GitLab CI/CD and best practices

  • Solid working knowledge of AWS services and architectures

Ideal Candidate

  • Security+ certified and clearance-ready

  • Strong DevOps engineer with a cloud-first mindset

  • Comfortable automating, deploying, and securing AWS-based systems

  • Confident working in classified, mission-driven environments

  • Detail-oriented, proactive, and collaborative

Additional Details

  • Security Clearance Required: Yes

  • Visa Sponsorship: Not available

  • Travel: None

  • Benefits: Full benefits package included