Director – Emergency Services (RN Required)
📍 Location: Las Cruces, New Mexico (Onsite – Hospital)
💼 Employment Type: Full-Time
📈 Seniority Level: Director / Mid-Senior
🕒 Experience Required: 7+ years (3+ years leadership)
🎓 Education: Bachelor’s Degree in Nursing (BSN) required
🏥 Industry: Healthcare / Hospital
🚀 Overview
A leading healthcare organization is seeking a Director of Emergency Services (RN Required) to provide strategic and operational leadership for a busy Emergency Department.
This role is responsible for delivering high-quality, compliant, and efficient patient care, while building strong clinical teams and driving improvements in patient outcomes, safety, and operational performance.
🔧 Key Responsibilities
Clinical & Operational Leadership
Lead all Emergency Services operations to ensure safe, efficient, high-quality care delivery
Oversee departmental performance, workflow, and compliance
Drive improvements in patient throughput, clinical outcomes, and service delivery
Team Leadership & Development
Build, lead, and develop high-performing emergency services teams
Foster a culture of accountability, engagement, and continuous improvement
Support staff development, retention, and performance management
Quality & Performance Improvement
Lead quality initiatives focused on:
Patient safety
Clinical excellence
Performance metrics
Patient experience
Monitor KPIs and implement data-driven improvements
Cross-Functional Collaboration
Partner with:
Hospital leadership
Physicians and providers
Nursing and interdisciplinary teams
Strengthen relationships to support coordinated, high-quality care delivery
Strategy & Compliance
Support strategic planning aligned with hospital goals
Ensure compliance with all regulatory and accreditation standards
Lead initiatives to improve operational and clinical performance
✅ Required Qualifications
Active (or eligible) New Mexico RN License
Bachelor’s Degree in Nursing (BSN required)
7+ years of healthcare experience
3+ years in a leadership role
Proven experience in:
Emergency Department (ED) operations
Team leadership and development
Quality improvement initiatives
Strong clinical leadership, communication, and decision-making skills
⭐ Preferred Qualifications
Advanced degree (strongly preferred):
MSN
MHA
MBA
Experience working in a for-profit hospital environment
Experience building relationships with physicians and medical staff leadership
🧠 Core Skills
Emergency Services leadership & operations
Clinical and operational performance improvement
Quality program leadership
Staff management & team building
Provider / physician relationship management
Patient safety & regulatory compliance
Strong leadership presence and decision-making
🎯 Ideal Candidate
Proven Emergency Department Nurse Leader with strong operational expertise
Experience driving quality, performance, and patient experience improvements
Strong leader capable of building and scaling teams
Comfortable working in a fast-paced, high-acuity hospital environment
Excellent communicator with ability to influence across clinical and executive stakeholders