Director of Emergency Services (RN) – Hospital Leadership Role

Director – Emergency Services (RN Required)

📍 Location: Las Cruces, New Mexico (Onsite – Hospital)
💼 Employment Type: Full-Time
📈 Seniority Level: Director / Mid-Senior
🕒 Experience Required: 7+ years (3+ years leadership)
🎓 Education: Bachelor’s Degree in Nursing (BSN) required
🏥 Industry: Healthcare / Hospital

🚀 Overview

A leading healthcare organization is seeking a Director of Emergency Services (RN Required) to provide strategic and operational leadership for a busy Emergency Department.

This role is responsible for delivering high-quality, compliant, and efficient patient care, while building strong clinical teams and driving improvements in patient outcomes, safety, and operational performance.

🔧 Key Responsibilities

Clinical & Operational Leadership

• Lead all Emergency Services operations to ensure safe, efficient, high-quality care delivery

• Oversee departmental performance, workflow, and compliance

• Drive improvements in patient throughput, clinical outcomes, and service delivery

Team Leadership & Development

• Build, lead, and develop high-performing emergency services teams

• Foster a culture of accountability, engagement, and continuous improvement

• Support staff development, retention, and performance management

Quality & Performance Improvement

• Lead quality initiatives focused on:

  • Patient safety

  • Clinical excellence

  • Performance metrics

  • Patient experience

• Monitor KPIs and implement data-driven improvements

Cross-Functional Collaboration

• Partner with:

  • Hospital leadership

  • Physicians and providers

  • Nursing and interdisciplinary teams

• Strengthen relationships to support coordinated, high-quality care delivery

Strategy & Compliance

• Support strategic planning aligned with hospital goals

• Ensure compliance with all regulatory and accreditation standards

• Lead initiatives to improve operational and clinical performance

✅ Required Qualifications

• Active (or eligible) New Mexico RN License

• Bachelor’s Degree in Nursing (BSN required)

• 7+ years of healthcare experience

• 3+ years in a leadership role

• Proven experience in:

  • Emergency Department (ED) operations

  • Team leadership and development

  • Quality improvement initiatives

• Strong clinical leadership, communication, and decision-making skills

⭐ Preferred Qualifications

• Advanced degree (strongly preferred):

  • MSN

  • MHA

  • MBA

• Experience working in a for-profit hospital environment

• Experience building relationships with physicians and medical staff leadership

🧠 Core Skills

• Emergency Services leadership & operations

• Clinical and operational performance improvement

• Quality program leadership

• Staff management & team building

• Provider / physician relationship management

• Patient safety & regulatory compliance

• Strong leadership presence and decision-making

🎯 Ideal Candidate

• Proven Emergency Department Nurse Leader with strong operational expertise

• Experience driving quality, performance, and patient experience improvements

• Strong leader capable of building and scaling teams

• Comfortable working in a fast-paced, high-acuity hospital environment

• Excellent communicator with ability to influence across clinical and executive stakeholders

Senior Director, Physician Services – Healthcare Operations Leadership

Job Title: Senior Director, Physician Services
Location: Las Cruces, NM
Salary: $130,000 - $170,000
Employment Type: Full-Time

We are seeking an experienced and strategic Senior Director, Physician Services to lead and oversee physician practice operations in Las Cruces, NM. This leadership role is responsible for driving operational excellence, improving patient care delivery, and ensuring alignment with organizational goals across multiple physician practices.

Key Responsibilities

• Provide strategic leadership and operational oversight for physician practices

• Develop and implement policies, procedures, and best practices to improve efficiency and patient outcomes

• Manage budgets, financial performance, and operational metrics

• Collaborate with physicians, executives, and administrative leaders

• Ensure regulatory compliance and adherence to healthcare standards

• Lead, mentor, and develop practice managers and staff

• Optimize workflows, patient access, and service delivery

• Support growth initiatives, expansion, and outreach services

Must-Have Qualifications

• Bachelor's degree AND graduation from a program in Healthcare Management or Business Administration

• Minimum 10+ years of experience managing physician practices

• Must reside in or be willing to relocate to Las Cruces within 45 days

• Ability to travel (infrequently) within the service area (generally less than 50 miles)

Nice-To-Have Qualifications

• Ability to relocate within 30 days

Required Skills

• Strong leadership and team management capabilities

• Expertise in physician practice operations and healthcare administration

• Financial management and budgeting experience

• Excellent communication and stakeholder management skills

• Strategic thinking and problem-solving abilities

• Knowledge of healthcare regulations and compliance standards

Education & Experience

• Bachelor's degree required

• Formal education/training in Healthcare Management or Business Administration required

• 10+ years of progressive leadership experience in physician practice management

Work Environment

• Healthcare administrative setting

• Multi-site physician practice oversight

• Occasional local travel required