Director of Quality & Risk Management – Healthcare Leadership (RN)

Director of Quality & Risk Management

📍 Location: Ottumwa, Iowa (Onsite)
💼 Employment Type: Full-Time
📈 Seniority Level: Senior Leadership
🎓 Education: Master’s Degree required
🏥 Industry: Healthcare / Hospital

💰 Compensation & Benefits

• Salary Range: $110,000 – $150,000

• Relocation: Partial assistance available

• Benefits: Medical, Dental, Vision, Life, Retirement, PTO

🚀 Overview

A regional healthcare organization is seeking a Director of Quality & Risk Management to lead clinical safety, regulatory compliance, and performance improvement initiatives across the facility.

This role serves as the Patient Safety Officer, ensuring the organization exceeds standards set by patients, leadership, and accrediting bodies.

🔧 Key Responsibilities

Quality, Performance & Accreditation

• Lead and execute enterprise-wide quality and performance improvement programs

• Ensure continuous readiness for:

  • Joint Commission surveys

  • CMS and state inspections

• Conduct mock surveys and maintain audit readiness at all times

• Develop and present quality and patient safety reports to executive leadership

• Analyze trends and initiate:

  • Root Cause Analysis (RCA)

  • Failure Mode and Effects Analysis (FMEA)

Patient Safety & Clinical Oversight

• Serve as Patient Safety Officer

• Lead:

  • Infection prevention and control programs

  • Incident reporting systems

  • Safety culture initiatives (e.g., Leapfrog, safety surveys)

• Drive continuous improvement in clinical outcomes and patient safety metrics

Risk Management & Compliance

• Develop systems to identify and reduce clinical and operational risk

• Oversee complaint and grievance processes

• Ensure compliance with:

  • Federal and state regulations (CMS, OSHA, DEA, OIG)

  • Accreditation standards

• Partner with legal teams on:

  • Malpractice cases

  • Claims defense

  • Trial preparation and representation

Leadership & Strategy

• Partner with executive leadership and the Board on quality strategy

• Lead cross-functional collaboration across departments

• Drive a culture of safety, accountability, and continuous improvement

✅ Required Qualifications

• Master’s Degree in:

  • Nursing

  • Healthcare Administration

  • Or related field

• Active Registered Nurse (RN) license (Iowa or compact)

• 5+ years of leadership experience in:

  • Quality

  • Risk management

  • Nursing leadership

📜 Certifications

• Required:

  • Certification in Patient Safety (CPPS) – must obtain within 1 year

• Preferred:

  • Certified Professional in Healthcare Quality (CPHQ)

  • Quality Management certification

🧠 Key Skills

• Clinical quality and performance improvement

• Risk management and regulatory compliance

• Data analysis and outcome interpretation

• Root cause analysis (RCA) and FMEA

• Accreditation readiness (Joint Commission, CMS)

• Executive communication and presentation

• Stakeholder engagement (clinical + board level)

🎯 Ideal Candidate

• Senior healthcare leader with strong quality and risk management expertise

• Deep knowledge of regulatory and accreditation standards

• Proven ability to drive patient safety and performance improvement initiatives

• Strong communicator capable of influencing clinical teams and executive leadership

• Experienced in handling complex compliance and legal risk scenarios

🏥 Reporting Structure

• Reports to: Chief Nursing Officer (CNO)

• Acts as: Facility Patient Safety Officer

📝 Interview Process

• Leadership and stakeholder interviews

• Evaluation of clinical quality, compliance, and risk expertise

Director of Women’s Services | $90K–$125K | Community Hospital | Ottumwa, IA

Job Title: Director of Women’s Services
Location: Ottumwa, IA (Onsite, Day Shift: 07:00–15:00)
Industry: Healthcare / Hospital & Health Systems
Compensation: $90,000 - $125,000
Employment Type: Full-Time
Seniority Level: Director
Travel: No significant travel required
Visa Sponsorship: Not available
Security Clearance: Not required
Relocation Assistance: Not specified
Compensation: Competitive (Full benefits included)

Organization Overview:

This is an opportunity to lead Women’s Services at a community hospital committed to quality, compassion, and excellence in patient care. The organization delivers a broad scope of medical services including emergency, surgical, obstetrics, pediatrics, cardiology, rehab, and diagnostic specialties, serving a growing regional population in southeast Iowa.

Position Summary:

The Director of Women’s Services provides both clinical and operational leadership for a multi-unit Women & Family Center, encompassing:

• Labor, Delivery & Recovery (LDR): 4 beds

• Maternal Triage: Integrated with LDR

• Postpartum Unit: 14 beds

• Nursery & Pediatrics: 4 beds

You’ll oversee a team of nurses and support staff, ensuring high-quality maternal, neonatal, and pediatric care that meets regulatory standards and aligns with the hospital’s mission and budgetary goals. The Director plays a key role in staff development, interdepartmental collaboration, and strategic planning for the service line.

Key Responsibilities:

• Direct the 24/7 clinical operations of labor & delivery, postpartum, women’s health, pediatrics, and nursery services.

• Collaborate with nursing and hospital leadership to support organizational goals and enhance patient outcomes.

• Ensure compliance with regulatory bodies including JCAHO and state licensing agencies.

• Lead, evaluate, and coach clinical and ancillary staff within the unit.

• Manage service line performance metrics, quality initiatives, and fiscal stewardship.

• Promote a culture of safety, compassion, and evidence-based care.

Minimum Qualifications:

• Education:

• Graduate of an accredited RN program

• Bachelor of Science in Nursing (BSN) required

• License:

• Active, unencumbered RN license in Iowa or Compact State

• Certifications:

• AHA Basic Life Support (BLS)

• Experience:

• Minimum 5 years clinical experience in relevant specialty areas

• Management or leadership experience preferred

Preferred Qualifications:

• Master’s degree in Nursing Administration, Healthcare Administration, or Business

• Iowa Mandatory Reporter – Child and Dependent Adult Abuse certification

• Strong understanding of maternal and child health best practices, patient safety standards, and performance improvement methods

Why Join?

• Competitive benefits including health, dental, vision, 401(k) with match, PTO, tuition assistance, and employee wellness support

• A people-first culture that values your personal and professional growth

• Leadership autonomy in a highly visible, mission-critical role

• Affordable cost of living in a culturally vibrant community with excellent schools and recreational opportunitie