Salesforce CRM

Director / Senior Director of Sales Operations | SaaS | Long Beach, CA (Hybrid) | $195K–$250K

πŸš€ Director / Senior Director of Sales Operations

πŸ“ Long Beach, CA | Hybrid (Tue–Thu onsite, Mon & Fri remote)
πŸ’Ό Senior Leadership | Full-Time
πŸ“… Newly Opened | 1 Vacancy

πŸ’² Compensation: $195,000 – $250,000 (confidential if posted externally)
🧳 Travel: Up to 20%
🚫 Visa Sponsorship: Not supported
🏠 Relocation: Not offered

🌟 The Opportunity

An industry-leading technology organization is seeking an exceptional Director / Senior Director of Sales Operations to transform and elevate the performance of its U.S. direct sales organization.

This is a high-impact role for a strategic, data-driven, and visionary sales operations leader who thrives on optimizing performance, driving predictable revenue growth, and empowering teams with the systems, insights, and tools they need to win.

If you have deep SaaS experience, mastery of Salesforce and BI tools, and a passion for building operational excellence from the ground up β€” this is your stage to make a measurable difference.

🎯 What You’ll Do

🧭 Strategic Sales Leadership

  • Partner with executive leadership to define and execute sales strategy across enterprise SaaS solutions.

  • Oversee sales planning, territory optimization, forecasting, and pipeline analysis.

  • Develop frameworks that drive predictable, scalable revenue growth.

  • Build data-driven forecasting models that inform strategic decisions at the highest level.

βš™οΈ Operational Excellence

  • Architect and refine sales operations frameworks that improve process efficiency and alignment.

  • Lead CRM optimization in Salesforce, ensuring clean data, automation, and adoption across the sales org.

  • Standardize dashboards and reporting using Power BI or Tableau, delivering insights that accelerate decision-making.

  • Establish best practices for pipeline velocity, deal quality, and margin improvement.

πŸ’° Revenue Performance & Enablement

  • Partner with Finance and Sales Leadership to design quotas, incentive programs, and performance metrics that motivate and reward success.

  • Identify bottlenecks in the sales cycle and implement process improvements that shorten deal time and increase win rates.

  • Use analytics to proactively spot trends, forecast results, and recommend strategic adjustments.

🀝 Cross-Functional Collaboration

  • Work hand-in-hand with Finance, Marketing, and Customer Success teams to ensure a seamless revenue engine.

  • Align sales, delivery, and customer experience initiatives to drive client satisfaction and retention.

  • Provide executive-level reporting and insights to guide business growth initiatives.

πŸ’‘ About You

  • 10+ years of experience in Sales Operations or Sales Leadership within a SaaS environment.

  • Proven success building and scaling direct sales organizations that deliver measurable revenue growth.

  • Strong command of Salesforce CRM, Power BI / Tableau, and advanced analytics.

  • Experience with sales frameworks, pipeline management, and operational excellence.

  • Strategic mindset with hands-on leadership capabilities β€” able to influence, coach, and inspire.

  • Exceptional communication and executive presentation skills.

  • Experience selling into Government, Education, Insurance, or Financial Services industries is a plus.

✨ Nice to Have: SaaS sales background or direct sales experience.

🧭 Interview Journey

1️⃣ Recruiter Screening
2️⃣ Virtual Interview with Hiring Leaders
3️⃣ Onsite Final Interviews

🎁 Benefits & Perks

  • Comprehensive Medical, Dental, and Vision coverage (100% HMO coverage for employees)

  • 401(k) with generous company match

  • 15 vacation days, 9 holidays, and 3 floating days annually

  • Paid volunteer time and hybrid flexibility

  • Covered parking, including EV charging

  • Professional development and tuition reimbursement opportunities

🌍 Why Join

You’ll step into a strategic leadership role where your insights, frameworks, and influence will shape how sales performance is measured, optimized, and celebrated.

This is your chance to build a world-class sales operations engine, drive innovation, and empower a high-performing sales organization to reach new levels of excellence.

 

Salesforce Marketing Cloud Developer (SFMC) - New York, NYC – Hybrid Working (3 days in office) Full-Time, Permanent - $125,000 - $150,000

Salesforce Marketing Cloud Developer (SFMC)
New York, NYC – Hybrid Working (3 days in office)
Full-Time, Permanent
$125,000 - $150,000

Responsibilities

  • Build, test, and deploy marketing and email campaigns including personalization and dynamic content across different Marketing Cloud Studios

  • Develop email templates, which will include coding of emails using HTML, CSS and AMP script

  • Create different Data extensions and associate them with different campaigns

  • Design and configure journeys using activities within the Journey Builder to deliver multi-touchpoint campaigns post thorough testing.

  • Develop end-to-end solutions for complex campaigns (with potential optimization testing) to deliver personalized customer communications (social & email)

  • Use automation studio for performing actions such as imports, extracts, and SQL query activities.

  • Develop and deploy A/B testing strategies to roll out the control version to be used in the final email campaign.

  • Respond to common business requirements and perform administrative functions within Marketing Cloud

  • Maintain best practices for Marketing Automation Platforms, including troubleshooting, naming conventions, list management, etc.

  • Provide troubleshooting / first line of support for stakeholders working on deliverables and encountering errors or technical issues with SFMC or Sales/Service Cloud platforms Qualifications

Minimum Qualifications

  • 2 to 5 years of relevant experience building solutions on the SFMC platform: Cloud Pages, Smart Forms, Web Collect, Collect Tracking, Email Studio, Social Studio, Journey Builder, Contact Builder, Audience Builder, Mobile Studio, Automation studio

  • Experience with one or more leading marketing automation vendors like Adobe Experience (former Marketing) Cloud, and Pega Marketing Solutions.

  • Prior experience implementing full cycle projects in SF Marketing Cloud.

  • Experience with responsive website design and various forms of online marketing including mobile, social, content, email, etc.

  • Experience with SF Marketing Cloud involving complex buyer journeys across a wide array of products and services

  • Excellent writer and communicator (in both written and verbal form).

Strong interpersonal skills

  • Solid business acumen including a good sense of how a well-integrated Salesforce Marketing Cloud and Salesforce CRM systems can be utilized to improve business.

  • Can work cross-functionally in many areas without being constrained by your job function.

  • An ability to interact and communicate effectively with others at all levels of the organization with diplomacy and tact.

Preferred Qualifications

  • Highly strategic and able to uncover and understand business needs.

  • Preferred Salesforce Marketing Cloud certifications including Marketing Cloud Developer and Marketing Cloud Email Specialist

  • Salesforce Implementation experience

  • Experience within both B2C & B2B Marketing atmosphere

  • Demonstrated analytical skills and the ability to think outside of the box

  • Have worked in a Banking and Finance domain

  • Six sigma certified

 

SKILLS AND CERTIFICATIONS 

Β·        Salesforce CRM

Β·        Marketing Cloud

Β·        Adobe

Β·        Email Studio

Β·        Social Studio

Β·        HTML

Β·        CSS

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