Distribution

Senior Supply Chain Manager | Medical Devices | $150K–$160K | Sumter, SC

Job Title: Senior Supply Chain Manager
Location: Sumter, South Carolina (Onsite – Manufacturing Facility)
Industry: Medical Technology / Medical Devices
Employment Type: Full-Time
Seniority Level: Mid-Senior
Travel: Up to 25%
Visa Sponsorship: Not Available
Security Clearance: Not Required
Relocation Assistance: Possible for the right candidate
Compensation: $150,000–$160,000 base salary + full benefits
Bonus Eligible: No
Interview Travel Reimbursed: Yes

Overview:

This role is a strategic and hands-on leadership opportunity within a leading global medical technology manufacturer. The Senior Supply Chain Manager will lead the end-to-end supply chain operations for a high-volume manufacturing plant, overseeing planning, purchasing, sterilization, product flow, shipping, and master data governance. This individual will play a critical role in ensuring supply continuity, operational efficiency, inventory optimization, and cross-functional collaboration with corporate, regional, and site-based stakeholders.

Key Responsibilities:

Purchasing & Supplier Management

  • Lead procurement of raw materials, components, MRO supplies, and capital equipment.

  • Direct issuance of purchase orders and lead resolution of non-conforming materials with supplier quality teams.

  • Collaborate with One Company Procurement (OCP) for corporate sourcing compliance and improvements.

Planning & Scheduling

  • Align with global supply chain teams to balance plant efficiency with customer demand.

  • Evaluate master production schedules and global demand for molded components.

  • Drive production plan adjustments and support mitigation strategies for material shortages.

Master Data Management

  • Oversee materials control documentation, ISO/QSR/SOX compliance, and ERP data governance.

  • Lead process improvement initiatives in SAP and Apriso systems.

Sterilization Operations

  • Oversee the operation and optimization of the on-site Gamma sterilizer – the plant’s bottleneck process.

  • Liaise with microbiology, corporate sterilization, and assurance teams for SOP alignment and continuous improvement.

Shipping & Logistics

  • Ensure talent and processes are in place to support outbound product flow to distribution centers and partner plants.

Leadership of Supply Chain Teams

  • Directly manage 3 supply chain managers overseeing inbound, outbound, and planning functions.

  • Represent the plant in divisional Integrated Reconciliation Meetings and strategic planning forums.

  • Lead strategic initiatives including manufacturing transfers, make vs. buy analysis, and business continuity planning.

Reporting & Strategic Collaboration

  • Prepare and analyze capacity reports, forecast alignment, and budget planning documents.

  • Coordinate with finance, CI leadership, and marketing to ensure aligned business performance.

  • Coach and develop a team of exempt supply chain professionals in line with corporate strategies.

Minimum Qualifications:

  • Bachelor’s Degree in Business, Engineering, Supply Chain or a related field

  • 10+ years of experience in supply chain management within a manufacturing environment

  • Strong background in planning, procurement, supplier performance management, and logistics

  • Proficiency in SAP and Apriso systems

  • Demonstrated success in leading teams and managing cross-functional projects

Preferred Qualifications:

  • 15+ years of total experience in manufacturing or supply chain operations

  • Prior experience managing supply chain disruptions (e.g., raw material delays, port congestion)

  • Background in strategic supplier negotiations, cost reduction, and demand forecasting

  • Familiarity with ISO, QSR, and SOX compliance requirements

  • Continuous Improvement (CI) and transformation experience, including digitalization

Work Environment:

  • This is an on-site leadership role based in a non-smoking, regulated manufacturing environment.

  • Steel toe, non-slip footwear is required in production areas.

  • Jewelry, false eyelashes, press-on nails, and visible dermals are prohibited in production zones for safety and compliance.

Why Join?

  • Be part of a high-performing, collaborative team that supports career growth and development

  • Play a key role in ensuring medical products reach global customers safely and efficiently

  • Join a company with a strong reputation for ethical operations, innovation, and global impact

  • Contribute to critical healthcare solutions and operational excellence at a global scale

 

Customer Service Representative - Distribution (Onsite) - USA, Houston TX - $40,000 - $50,000

Customer Service Representative - Distribution (Onsite)

USA, Houston TX

$40,000 - $50,000

 

Job Description

 

Experience / Knowledge / Skills:

·        Minimum of one (1) year of experience in a customer service-related position or contact center environment, preferably health care related, required

·        Exceptional customer service, active listening, written and verbal communication skills

·        Assist with resolving and de-escalating customer order issues and complaints

·        Comfortable working in a fast-paced, high-volume environment

·        Adaptable and flexible to changes within the supply chain

·        Strong time management and organizational skills

·        Knowledge and experience with complex or multi-line systems, preferred

·        Knowledge and experience with a distribution center fulfillment environment preferred

·        Knowledge and experience with Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) systems preferred.

·        Education:  High School diploma or GED preferred

 

 

PRINCIPAL ACCOUNTABILITIES

·        Checks customer orders daily to ensure they have been properly received by the WMS for processing and works with CSC team to resolve issues & ensure prompt order release.

·        Follows up on customer complaints concerning fulfillment or shipping errors; works with other CSC team members to record and resolves customers’ complaints and document CSC errors.

·        Answers phone calls from customers as well as welcomes and assists CSC visitors.

·        Actively engages with customers on backorder resolutions.

·        Other duties as assigned.

·        Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

·        Other duties as assigned.

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