Specialist – Shopfloor IT Operations
📍 Location: Blythewood, South Carolina (Onsite – 5 days/week)
💼 Employment Type: Full-Time
📈 Seniority Level: Mid-Senior
🎓 Education: Bachelor’s Degree (IT, Engineering, or related)
🏭 Industry: Automotive / Manufacturing / Automation
💰 Compensation & Benefits
Salary Range: $100,000 – $125,000
Annual bonus eligible
Full benefits package
Relocation assistance available
🚀 Overview
A rapidly growing automotive manufacturing organization is seeking a Shopfloor IT Operations Specialist to support and optimise production-floor IT systems and infrastructure.
This is a hands-on, onsite role focused on ensuring high availability, performance, and reliability of shopfloor technologies across all production shifts.
🔧 Key Responsibilities
Shopfloor Systems Support
Support and maintain systems including:
Manufacturing Execution Systems (MES)
SCADA systems
Torque / Screw Data Management systems
Monitor, configure, and troubleshoot to ensure system integrity
Hardware & Device Support
Configure and troubleshoot:
Worker guidance stations
Andon boards
Printers and label systems
Handheld devices
Maintain and support shopfloor hardware infrastructure
Service Desk & Support
Manage and resolve service tickets (Tier 1 support)
Diagnose and resolve production IT issues quickly
Provide support across all production shifts
Support Strategy & Operations
Develop and implement shopfloor IT support concepts
Conduct audits and generate reports for:
Compliance
System performance
Operational efficiency
Cross-Functional Collaboration
Work closely with:
Production teams
Engineering
IT
Ensure seamless integration of IT systems within manufacturing operations
✅ Required Qualifications
4+ years of experience in:
Manufacturing / industrial IT environments
Automotive production (preferred)
Bachelor’s degree in IT, Engineering, or related field
2+ years of project management experience
Strong knowledge of:
Shopfloor systems (MES, SCADA, etc.)
Databases, programming, and communication protocols
Basic knowledge of:
Automation technologies
PLCs and industrial interfaces
⭐ Key Skills
SCADA / MES / Shopfloor systems expertise
Automation & PLC fundamentals
Project management skills
Hardware troubleshooting and configuration
Strong problem-solving and analytical thinking
Ability to work independently in fast-paced environments
➕ Preferred Skills
Experience with:
Edge computing
Torque data systems
Familiarity with:
AI and Big Data in manufacturing
ITIL framework
Knowledge of:
Robotics, sensors, and industrial systems
🎯 Ideal Candidate
Hands-on shopfloor IT specialist with manufacturing experience
Strong in troubleshooting both software and hardware
Comfortable working in fast-paced production environments
Able to support operations across multiple shifts
Proactive in identifying and implementing process improvements
📝 Screening Questions
Do you have experience supporting shopfloor IT systems and hardware?
Do you have project management experience?
Do you have automotive production experience?
Are you willing to relocate to Blythewood, SC?
Will you require visa sponsorship now or in the future?
Does the salary range align with expectations?