Solution Architect Healthcare - USA, Remote - $170,000 - $220,000

Solution Architect Healthcare

USA, Remote

$170,000 - $220,000

Job Description

ABOUT US:

Our company is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 35 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Anywhere, enabling a secure remote work environment or Connect, delivering data-rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end.

We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately  70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

ROLE OVERVIEW:

The VP Healthcare Data and Analytics supports the healthcare vertical and SVP of Digital Healthcare to develop, lead, and grow healthcare data and analytics engagements and differentiate the vertical’s “smart platforms” through data visualization and predictive analytics additions.

The role, in collaboration with the Chief Data and Analytics Officer, will incorporate our companies analytics priorities and disciplines to deliver quality and successful analytics engagements drawing from healthcare expertise, leadership, and knowledge in analytics strategies.

KEY RESPONSIBILITIES:

·        Advance the data and analytics strategic vision for our healthcare vertical developing and driving data and analytics solutions.

·        Define and size the target payer, provider, and life sciences markets and the type of deals to pursue. For targeted markets, analyze competitor offerings and work with product development teams to design differentiated solutions and help bring to market.

·        Create/identify multi-million dollar opportunities within existing and new clients using the full breadth of services with the Transformation and Innovation Group (TIG) including industry knowledge, digital solutioning, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and our services offerings to create direct revenue and pull-thru engagement opportunities.

·        Drive development of new “Smart(Xxx)” platforms such as SmartRCM and SmartCred enhancing data visualization and differentiation through data and analytics additions to current healthcare platform assets.

·        Integrate value-added and vertically relevant data and analytics propositions into strategic pursuits to increase our differentiation, win percentages and size of deals.

·        Build and maintain a professional relationship with senior and C-level client executives and expand the professional network in client organizations. Provide executive sponsorship in new and existing client accounts, and interface on engagement-level client concerns.

·        Facilitate our differentiators and articulate value proposition. Lead proposal presentations to create a compelling client proposition.

·        Provide data and analytics leadership and assist the Chief Data and Analytics Officer to develop and drive the overall our analytics priorities and disciplines. Attract and recruit talent to build the practice.

QUALIFICATIONS:

·        10-12 years progressive industry leadership experience in roles demonstrating growth, creative and operational excellence

·        Demonstrable success in defining and driving data and analytics solutions delivering concrete business value

·        Demonstrated prior experience in consultancy services or consultative selling role in a leading consulting firm

·        Experience with complex data-driven insight programs that deliver demonstrative business value

·        Experience developing use cases, business cases and technology requirements that have been adapted to data and analytics products to address healthcare business outcomes

·        Strong presence and collaborative teaming characteristics

·        Experience in a leadership role focused on identifying data and analytics opportunities

·        Informed and articulate on key and emerging areas of overall TIG services including design, data & analytics, automation, AI/ML, cloud, and high impact omnichannel technologies in the context of the industry/sector

·        BA required, MBA or master’s degree a plus

CRITICAL COMPETENCIES:

·        Team Leader. Strong interpersonal and team-building skills with the ability to lead supporting teams, from conceptualization to conversion to execution.

·        Assertiveness. Moves quickly and takes a forceful stand without being overly aggressive

·        Quick study. Demonstrates the ability to quickly and proficiently understand and absorb new information.

·        Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Identify trends and make suggestions for improvements.

·        Attention to detail. Does not let important details slip through the cracks or derail a project.

·        Communicator. Excellent organizational, written, and oral communication skills with all audiences.

·        Influencer. An ability to influence in a matrixed environment.

·        High energy. Strategic thinker who is self-directed and driven and operates with a sense of urgency.

PERFORMANCE METRICS:

·        Healthcare data and analytics ACV revenue target $2-4M in direct TIG revenue

·        TIG pull-through of 3-5x Direct

·        Billability of 10-20% once fully ramped

·        Lead Generation Pipeline quality coverage ratio

·        Win Rate % improvement

·        Operating plan revenue & EBITDA growth

Solution Architect Healthcare - USA, Remote - $170,000 - $220,000

Solution Architect Healthcare

USA, Remote

$170,000 - $220,000

Job Description

ABOUT US:

Our company is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 35 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Anywhere, enabling a secure remote work environment or Connect, delivering data-rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end.

We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately  70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

ROLE OVERVIEW:

The VP Healthcare Data and Analytics supports the healthcare vertical and SVP of Digital Healthcare to develop, lead, and grow healthcare data and analytics engagements and differentiate the vertical’s “smart platforms” through data visualization and predictive analytics additions.

The role, in collaboration with the Chief Data and Analytics Officer, will incorporate our companies analytics priorities and disciplines to deliver quality and successful analytics engagements drawing from healthcare expertise, leadership, and knowledge in analytics strategies.

KEY RESPONSIBILITIES:

·        Advance the data and analytics strategic vision for our healthcare vertical developing and driving data and analytics solutions.

·        Define and size the target payer, provider, and life sciences markets and the type of deals to pursue. For targeted markets, analyze competitor offerings and work with product development teams to design differentiated solutions and help bring to market.

·        Create/identify multi-million dollar opportunities within existing and new clients using the full breadth of services with the Transformation and Innovation Group (TIG) including industry knowledge, digital solutioning, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and our services offerings to create direct revenue and pull-thru engagement opportunities.

·        Drive development of new “Smart(Xxx)” platforms such as SmartRCM and SmartCred enhancing data visualization and differentiation through data and analytics additions to current healthcare platform assets.

·        Integrate value-added and vertically relevant data and analytics propositions into strategic pursuits to increase our differentiation, win percentages and size of deals.

·        Build and maintain a professional relationship with senior and C-level client executives and expand the professional network in client organizations. Provide executive sponsorship in new and existing client accounts, and interface on engagement-level client concerns.

·        Facilitate our  differentiators and articulate value proposition. Lead proposal presentations to create a compelling client proposition.

·        Provide data and analytics leadership and assist the Chief Data and Analytics Officer to develop and drive the overall our analytics priorities and disciplines. Attract and recruit talent to build the practice.

QUALIFICATIONS:

·        10-12 years progressive industry leadership experience in roles demonstrating growth, creative and operational excellence

·        Demonstrable success in defining and driving data and analytics solutions delivering concrete business value

·        Demonstrated prior experience in consultancy services or consultative selling role in a leading consulting firm

·        Experience with complex data-driven insight programs that deliver demonstrative business value

·        Experience developing use cases, business cases and technology requirements that have been adapted to data and analytics products to address healthcare business outcomes

·        Strong presence and collaborative teaming characteristics

·        Experience in a leadership role focused on identifying data and analytics opportunities

·        Informed and articulate on key and emerging areas of overall TIG services including design, data & analytics, automation, AI/ML, cloud, and high impact omnichannel technologies in the context of the industry/sector

·        BA required, MBA or master’s degree a plus

CRITICAL COMPETENCIES:

·        Team Leader. Strong interpersonal and team-building skills with the ability to lead supporting teams, from conceptualization to conversion to execution.

·        Assertiveness. Moves quickly and takes a forceful stand without being overly aggressive

·        Quick study. Demonstrates the ability to quickly and proficiently understand and absorb new information.

·        Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Identify trends and make suggestions for improvements.

·        Attention to detail. Does not let important details slip through the cracks or derail a project.

·        Communicator. Excellent organizational, written, and oral communication skills with all audiences.

·        Influencer. An ability to influence in a matrixed environment.

·        High energy. Strategic thinker who is self-directed and driven and operates with a sense of urgency.

PERFORMANCE METRICS:

·        Healthcare data and analytics ACV revenue target $2-4M in direct TIG revenue

·        TIG pull-through of 3-5x Direct

·        Billability of 10-20% once fully ramped

·        Lead Generation Pipeline quality coverage ratio

·        Win Rate % improvement

·        Operating plan revenue & EBITDA growth

Senior Director of Physician Services - USA, Lewiston - $126,796 - $154,564

Senior Director of Physician Services

USA, Lewiston

$126,796 - $154,564

Job Description

We recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our healthcare professionals deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop in their chosen disciplines. The heart of our company is in its people, making our hospital a family that only the best is invited to join. If you feel that your skills and compassion fit with our vision for healthcare, we invite you to apply today. 

The Senior Director of Physician Services, is responsible for the overall direction, supervision and coordination of functions and activities related to the St. Joseph Medical Group (SJMG) in conjunction with St. Joseph Regional Medical Center including the management of the primary and specialty care physician clinics and office services including Internal Medicine, Family Practice, Neurology, Urology, Pulmonologist, Cardiology, Interventional Radiology and future expansion of physician services.

·        Is responsible for interpreting Medical Center and department policies, objectives and operational procedures to Directors and Managers. This includes resolving problems with Directors concerning such items as staffing, utilization of Medical Center facilities, and equipment and supplies.

·        Has responsibility for efficient and effective operations including development of fiscal/budget and operational goals for the division. This includes the development and management of the SJMG Business Office ensuring efficient and effective billing processes for outpatient physician billing practices.

·        Works in conjunction with Chief Executive Office, Chief Medical Officer, and Executive Team in the execution and development of the Medical Staff Development plan including physician recruitment, physician leadership development, physician contracting and pay practices. This includes the assessment of current and future infrastructure needs for facilities and technology especially in relationship to physician clinic electronic medical records and models of care.

·        Represents the Medical Center in the strategic planning, development and coordination of regional networking opportunities with regional partners including the surrounding critical access hospitals, clinics and providers.

·        Is an integral member of the SJRMC Executive Team assisting in the administration and coordination of Medical Center strategic goals and initiatives. Consults with and advises President/CEO on problems relating to operation of the Medical Center recommending changes in administrative policies to carry out objectives of the Medical Center more effectively. The VPPS assists in budget preparation and funds allocations based on cost studies, review of department budget estimates, familiarity with operating procedures and discussions with department directors.

·        Is an advocate for the Medical Center and meets with community members to promote public relations for the Medical Center. Also attends meetings of physicians, civic and service organizations as a representative of the Medical Center.

Minimum Requirements *MUST HAVE TO BE CONSIDERED*

·        Master's Degree

·        5 years' administrative experience in physician practice management and physician relations

·        Excellent human relations and leadership skills and be result oriented.

Work Conditions/Hours

Normal hours are 8 a.m. – 5 p.m., Monday-Friday. However, schedules may vary in accordance with business necessity.  Normal office working conditions.

Scion Health considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position. While different positions have different primary areas of responsibility, everyone needs to work as a team, and we expect all employees to roll up their sleeves and pitch in as necessary to get the job done.

Employees must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes, (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond appropriately to constructive feedback from a supervisor.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.

Director of Pharmacy - USA, Lewiston ID - $126,796 - $167,315

Director of Pharmacy

USA, Lewiston ID

$126,796 - $167,315

Job Description

$20,000 Sign-on Bonus & Relocation Assistance Available

We recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our healthcare professionals deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop in their chosen disciplines. The heart of St. Joe’s is in its people, making our hospital a family that only the best is invited to join. If you feel that your skills and compassion fit with our vision for healthcare, we invite you to apply today.

Primary Duties

·        Coordinate services of Pharmacy through open and active communication with the medical staff, nursing staff and other hospital staff via individual contact as well as active participation on the following committees: Pharmacy and Therapeutics, Antimicrobial Stewardship, Opiate Stewardship, and Medication Safety. You will fulfill these responsibilities through personal actions, proper delegation to competent individuals on staff, and collaborative efforts with other healthcare professionals.

·        Review, revise, monitor and institute policies and procedures as needed to maintain and improve the delivery of pharmaceutical care.

·        Prepare annual budget, project budget increases secondary to new therapeutic agents, and monitor the department’s operations so that the department may stay within budgetary guidelines.

·        Administer personnel functions within the department such as performance evaluations/salary actions, counseling/disciplinary action as required, staffing schedules, and staff development.

·        Assure that proper records and documentation are maintained as required by law and hospital policy, as represented by the following: Narcotic control, tax-free alcohol documents, purchasing and receiving documents, quality assurance documents, JCAHO documents.

·        Assist with the distributive and clinical functions within the department

·        Responsible to coordinate and adhere to inventory management and supply chain initiatives in collaboration with Material Management.

Minimum Requirements

·        Must be a graduate of an accredited College of Pharmacy

·        Licensed or eligible for licensure in the State of Idaho

·        Current BLS

·        Prefer a minimum of five (5) years of hospital pharmacy experience, three (3) years minimum of which are supervisory or management experience.

Work Conditions/Hours

Normal hours are 8 a.m. – 5 p.m., Monday-Friday. However, schedules may vary in accordance with business necessity.  Normal office working conditions.

Scion Health considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position. While different positions have different primary areas of responsibility, everyone needs to work as a team, and we expect all employees to roll up their sleeves and pitch in as necessary to get the job done.

Employees must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes, (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond appropriately to constructive feedback from a supervisor.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.

Department Goals & Objectives:

·        Short Tem Vision: continue to improve on communication to provide a transparent working environment where people feel appreciated and empowered to do the best work possible

·        Long Tem Vision: direct a pharmacy comprised of high-performing individuals who are empowered to provide the best pharmaceutical care possible for the patient’s our hospital serves

Current System(s): Medi-tech, Microsoft Office Suite, Mosaic, ePARS, PMP, PolicySTAT, Omnicell

Mandatory / Must Have Criteria:

·        Motivated and not afraid of work and larger projects

·        Strong operational and clinical background

·        Collaborative with staff members as many have been delegated duties and are excited about their opportunities

·        Not afraid to drive accountability across a department

·        Strong business background

·        Takes initiative to learn independently

Opportunities the New Hire Will Get to Work on, i.e., build, expansion, projects, etc.:

·        Build Med Rec Tech Position,

·        Delegate and work closely with a cross-trained and motivated staff who want a team environment

·        Complete build of outpatient Pharmacy Diabetes Program already in the works

·        Rebuild a Pharmacy Module within an EHR

·        Develop quality policy and procedures

·        Implement best practice standards across several operational areas within the pharmacy

·        Change remote pharmacy service provider and implement plan of succession from Medi-star to Pipeline