Position: Director – Case Management
Location: Las Cruces, New Mexico (ZIP: 88011)
Level: Senior
Reports To: Chief Financial Officer
Vacancies: 1
Travel Required: No
Visa Sponsorship: Not supported
Relocation Assistance: Up to $10,000 (2-year work agreement required)
Salary Range: $110,000 – $140,000 (USD)
Signing Bonus: Negotiable
Job Type: Full-time, On-site
Position Summary
A dynamic acute care teaching hospital in southern New Mexico is seeking a Director of Case Management to lead and elevate its utilization review, discharge planning, and patient advocacy programs. This is a key leadership role that ensures efficient, compassionate, and cost-effective care coordination across all departments and patient populations.
Key Responsibilities
Lead and manage all functions of the Case Management Department, including clinical, financial, quality, and personnel oversight
Direct a 20-person team (RNs, Social Workers, and Clerical Support)
Ensure seamless patient transitions across the continuum of care — from admission through discharge — in a timely and cost-effective manner
Provide oversight of the Patient Advocate Program
Ensure services are delivered across all hospital units (ICU, ED, OR, Med/Surg, NICU, etc.) to patients of all age groups
Collaborate with physicians, nursing, finance, and external agencies to ensure regulatory compliance and optimal patient outcomes
Minimum Qualifications
Current RN license in New Mexico or compact license
Minimum of 3 years’ experience in case management/utilization review
At least 2 years of leadership experience in a healthcare setting
Strong organizational, communication, and multidisciplinary collaboration skills
Preferred Qualifications
CCM (Certified Case Manager) or ACM (Accredited Case Manager) preferred
Certification through InterQual or the National Association of Healthcare Professionals desirable
Knowledge of payer regulations, length-of-stay management, and hospital reimbursement models
Interview Process
Resume review by the hiring team
Virtual interview with CFO via Microsoft Teams
Potential on-site interview with the hospital team
Screening Questions
Describe your experience in Case Management.
What are you looking for in your next career move?
What are you most proud of in your current role?
Organization & Location Highlights
Located in beautiful Las Cruces, New Mexico, this 199-bed medical/surgical hospital is part of a nationally recognized health system. The area offers:
Year-round sunshine and access to hiking, culture, and authentic southwestern cuisine
Affordable living, excellent K-12 and higher education (NMSU, Burrell College of Osteopathic Medicine)
Proximity to El Paso International Airport (only 40 minutes away)
The hospital has been voted Best Hospital and Best Place to Work, and its mission of “Making Communities Healthier” is reflected in the high level of care provided to a service area of over 300,000 residents.
Benefits
Medical, Dental & Vision Insurance
Life Insurance
401(k) Retirement Plan
Paid Time Off
Relocation Assistance
Professional Development
Equity Options