This course enables participants to align Cisco architectures, Smart Solutions and services with a customer’s strategic vision and technology needs. Participants will enhance their skills in executing a consultative, business-led sales approach. Activities train on how to use Cisco’s Transformational Networking methodology in uncovering customer priorities, IT capability gaps and financial drivers for Cisco-related IT investments.
Participants build skills necessary to gain customer acceptance as trusted advisor. This drives higher Cisco / channel partner revenue, influence and customer loyalty. This training covers topics such as:Understanding a customer business strategy and priorities: Moving beyond IT to engaging with Line of Business stakeholders and building credibility;Identifying how Cisco architectures and solutions address customer IT capability gaps; Running a workshop aimed at gaining stakeholder agreement to a roadmap of IT projects; Effectively presenting to senior executives; Understanding financial concepts; creating inputs for a business case.
Course Code: BTROAD
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