SECURITY

Software Engineer - Lexington Park, MD - $55,000 to $130,000

Software Engineer

Lexington Park, MD

$55,000 to $130,000

The Opportunity:

As a full-stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you’re looking for the chance to not just develop software but to help create a system that will make a difference, we need you on our team. We’re looking for a developer like you with the skills needed to develop software and systems from vision to production-ready.

This role is more than just coding. As a full-stack developer at Booz Allen, you’ll use your passion to learn new tools and techniques and identify needed system improvements. You’ll help clients overcome their most difficult challenges using the latest architectural approaches, tools, and technologies. You’ll help make sure the solution developed by the team considers the current architecture and operating environment, as well as future functionality and enhancements.

Work with us as we shape systems for the better.

Join us. The world can’t wait.

You Have:

  • 5+ years of experience with object-oriented programming (OOP) development

  • 5+ years of experience with programming with C#, Java, or C++

  • 3+ years of experience as a team lead

  • 3+ years of experience in Model-Based Engineering (MBE)

  • Experience with the Software Development Life Cycle (SDLC)

  • Knowledge of software standards and conventions

  • Ability to obtain a security clearance

  • Bachelor's degree in CS, Computer Information Systems, MIS, Computer Engineering, or Engineering

Nice If You Have:

  • Experience with Plans of Action and Milestones (POA&M)

  • Experience with Navy software processes and documentation

  • Experience with networked systems

  • Security+ Certification

  • Project Management Professional Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

 

To Apply Please Complete the Form Below

Software Developer - Beavercreek, OH - $50,000.00 to $115,000

Software Developer

Beavercreek, OH

$50,000.00 to $115,000

The Opportunity:

At a certain point, software design evolves into a form of clairvoyance. As a seasoned software developer with expertise in modeling, simulation, and RF signals, you possess the ability to not only orchestrate optimal solutions for technical challenges but also anticipate future concerns. Join Booz Allen, where you can leverage your skills to enhance the software technology supporting the development of the next generation of Electronic Warfare (EW) technologies and solutions. Design and develop modeling and analysis tools to provide the U.S. warfighter with dominance in the RF spectrum.

In this role, you'll translate customer software needs into a comprehensive plan by creating computationally efficient models for analyzing radars, wireless communications, RF propagation, receiver processing, and EW technique effectiveness. Utilize leading software control systems like C++, Python, GIT, and Agile practices to craft effective software architecture. Your technical expertise will be crucial as you develop RF models and communicate results and ideas to various Department of Defense (DoD) decision-makers. Directly impact the Air Force by contributing to the creation of tools evaluating the next generation of EW technology.

Join us. The world can't wait.

Key Qualifications:

  • Experience with C/C++, Python, Windows, or Linux.

  • Proficiency in agile, scrum development, and research and development.

  • Ability to obtain a security clearance.

  • Bachelor's degree in a Science, Technology, Engineering, or Mathematics (STEM) field.

Nice-to-Have:

  • Experience in modeling, simulation, and system analysis.

  • Familiarity with CUDA or MATLAB.

  • Knowledge of EW methods and analysis, mission analysis, electronic support, electronic attack, electronic protection, or Radars.

  • Independent learning ability, self-motivation, and strong teamwork skills.

  • Top-secret clearance.

  • Master's degree in Computer Science or Computer Engineering.

Clearance: Applicants selected will undergo a security investigation and must meet eligibility requirements for access to classified information.

 

To Apply Please Complete the Form Below

Senior Windows Systems Engineer – Secret Clearance - San Diego, CA - Full-Time, Permanent/W2 - Compensation – Market Rate

Senior Windows Systems Engineer – Secret Clearance
San Diego, CA
Full-Time, Permanent/W2
Compensation – Market Rate

Opportunity Overview:

 

Are you seeking a chance to utilize your technical expertise while contributing to critical missions without compromising anonymity? We are seeking individuals who comprehend the intricacies of customer environments and possess the prowess to craft tailored solutions. Your adeptness at translating practical requirements into technical blueprints will be instrumental in delivering client-centric engineering resolutions.

 

As a Systems Engineer specializing in Windows, you will play a pivotal role in shaping solutions within the network of our esteemed U.S. Navy partner. Your responsibilities will encompass spearheading engineering endeavors and conceptualizing designs. The client relies on your proficiency not only to create and refine systems but also to propel them forward with innovative technological interventions. By joining our team, you will have the opportunity to diversify your expertise, delving into realms such as cloud computing and IT infrastructure.

 

Come aboard. The world awaits your contribution.

 

Requirements:

 

- Minimum of 5 years of hands-on experience in implementing and overseeing Windows Server-based solutions within enterprise-level network environments.

- Proficiency in engineering support for Active Directory, DNS, and various Microsoft and VMware products.

- Expertise in the design and configuration of Microsoft Windows server and end-user technologies, encompassing antivirus software, patch management, and system administration tools.

- Ability to formulate comprehensive Windows Administrative standards, alongside crafting detailed design and implementation documentation. Familiarity with capacity planning, performance monitoring, and maintenance planning to ensure optimal uptime.

- Proficiency in at least one scripting language such as PowerShell, VBScript, or Python.

- Experience collaborating with network engineering teams in the development, coordination, and troubleshooting of enterprise network security systems. Demonstrated capability in implementing appropriate rulesets and configurations for firewalls, load balancers, intrusion detection systems, routers, and switches.

- Experience liaising with change control, environment management, network, and security teams.

- Eligibility to obtain a security clearance.

- Bachelor’s degree.

- Compliance with DoD 8570 for IAT2 level certification, for instance, Security + or Microsoft Certified Systems Administrator (MCSA).

 

Preferred Qualifications:

 

- Proven track record as a technical leader, including proficiency in operating system administration.

- Experience in managing HA clustered applications or SQL environments from a server build and operations perspective.

- Hands-on experience in deploying, maintaining, and supporting high-performance Windows systems.

- Proficiency in automating server deployment, routine tasks, and procedures.

- Familiarity with VMware virtual server environments and optimizing systems for peak performance and operational flexibility.

- Knowledge of networking technologies, particularly in managing Windows systems and applications within such environments.

- Ability to maintain a positive demeanor in dynamic, fast-paced settings.

- Capability to lead the Navy’s IT Modernization Cloud initiative, including devising strategies and tactics pertinent to the organization's objectives.

- Possession of a Secret clearance.

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

 

Clearance:

 

Selected candidates will undergo a thorough security investigation and must meet eligibility criteria for access to classified information.

To Apply Please Complete the Form Below

Senior Cyber Engineer – Norfolk, VA – Secret Clearance - Full-Time, Permanent/W2 - $65,000 - $145,000

Senior Cyber Engineer – Norfolk, VA – Secret Clearance
Full-Time, Permanent/W2
$65,000 - $145,000


Key Role:

 

As a Senior Cyber Engineer, you will spearhead analysis to formulate plans for operationalizing cyberspace concepts in support of capability development endeavors. Your role entails developing plans and procedures to facilitate future concept operationalization within the cyber domain. You will draft relevant architectures to underpin concept definition and solicit input from other stakeholders. Serving as a subject matter expert (SME) during requirements definition, you will support the operationalization of concepts. Additionally, you will prepare pertinent briefing materials and deliver presentations, while contributing to other warfare development activities, including feasibility studies, experimentation, and the advancement of related concepts. Your responsibilities will involve eliciting, capturing, and collecting operations and capability requirements for cyber, applying analytical expertise to process large quantities of information, and producing documented deliverables or contributions to deliverables produced by other stakeholders.

 

Basic Qualifications:

 

- Over 5 years of experience working in a cybersecurity or cyberspace operational environment.

- Over 5 years of experience with concept implementation and engineering in the area of military operations cyberspace situational awareness (CySA) concepts.

- Over 4 years of experience as a key contributor to validation or experimentation of operational, technical, or organizational concepts, preferably in a military context and on cyberspace related topics.

- Over 2 years of experience with NATO or international organizations.

- Active Secret clearance.

- Bachelor’s degree.

- CISSP or CISM Certification.

 

Additional Qualifications:

 

- Over 5 years of experience working on large-scale cyber and Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) projects.

- Over 5 years of experience working with systems engineering products, including use cases, workflow diagrams, and architecture.

- Over 3 years of experience managing organizational responsibilities and priorities as a project manager.

- Experience with architecture drafting.

- Bachelor’s degree in Engineering, Mathematics, Computer Science, or a related field preferred; Master's degree in Engineering, Mathematics, Computer Science, or a related field a plus.

- Additional certifications such as CISSP, GIAC, CISM, or other Cybersecurity Certifications.

- PMP or equivalent Certification.

 

Clearance:

 

Selected candidates will undergo a comprehensive security investigation and must meet eligibility criteria for access to classified information; Secret clearance is required.

To Apply Please Complete the Form Below

Lead Cyber Analyst – Peterson, CO - Full-Time, Permanent/W2 - $93,000 - $212,000

Lead Cyber Analyst – Peterson, CO
Full-Time, Permanent/W2
$93,000 - $212,000

 

The Opportunity:

 

In a landscape teeming with cyber threats, the ability to comprehend and mitigate these risks is paramount for government agencies and military organizations. Amidst the cacophony of cyber noise, your role as a lead information security risk specialist is pivotal. You possess the expertise to distill complex threats into actionable plans, making you indispensable.

 

As a Cyber Analyst, you'll leverage your experience in executing cyber risk assessments to fulfill duties assigned by the Security Control Assessor (SCA) for Space or systems. Your role involves providing recommendations to Mission Area Team leadership on methodologies to assess cybersecurity risk within the SCA's designated authorization boundary. Collaborating with Cyber Risk Analysts, Subject Matter Experts (SMEs), and SCA-Rs, you'll ensure timely completion of cybersecurity analysis and risk assessments, adhering to standards set by Mission Area Team leadership and Task Manager.

 

Your responsibilities encompass identifying system vulnerabilities and residual risk through analysis of technical artifacts, interviews, and evaluation of the current system state. You'll assess the efficacy of proposed mitigations, recommending technical and policy changes to alleviate cyber risk.

 

Join us as we safeguard our military's communications systems.

 

Requirements:

 

- Over 10 years of experience in cyber risk assessment of Space systems.

- Proficiency in technologies utilized in AFNET or Space systems.

- Active Secret clearance.

- Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or Information Systems.

- Certification in Sec+, MCTS, CEH, CISSP, CAP, or SSCP.

 

Preferred Qualifications:

 

- Active Top Secret clearance.

- Master's degree in Cybersecurity, Computer Science, Information Technology, or Information Systems.

 

Clearance:

 

Selected candidates will undergo a comprehensive security investigation and must meet eligibility criteria for access to classified information; Secret clearance is mandatory.

To Apply Please Complete the Form Below

Cyber Security Analyst - Bremerton, WA - Full-Time, Permanent/W2 - $58,000 - $133,000

Cyber Security Analyst - Bremerton, WA
Full-Time, Permanent/W2
$58,000 - $133,000


 

Key Role:

 

In this role, you will play a crucial part in supporting the development and submission of Risk Management Framework (RMF) Assessment and Authorization (A&A) packages. Your responsibilities will encompass each step of the RMF process, implementing security controls, and system hardening on various operating systems in alignment with DoD Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs). You will collaborate closely with system administrators and network engineers to ensure systems and networks adhere to DoD cybersecurity requirements.

 

Basic Qualifications:

 

- Over 6 years of experience in Navy Information Assurance or cybersecurity.

- Minimum of 1 year of experience in RMF implementation.

- Proficiency in providing subject matter expertise in cybersecurity domains, including vulnerability assessment and scanning tools, and evaluating system compliance with security controls.

- Knowledge of Department of Defense (DoD) STIGs or SRGs and Navy cybersecurity policies and requirements.

- Ability to independently develop RMF A&A documentation and artifacts to obtain RMF Authority to Operate.

- Active Secret clearance.

- Bachelor’s degree in an IT-related field.

- DoD Information Assurance Technical (IAT) Level I or II and Information Assurance Management (IAM) Level I or II Certification.

- Certification in CompTIA Security +, CASP, CISSP, eMASS, ACAS, or Navy Qualified Validator.

 

Additional Qualifications:

 

- Experience using eMASS to populate required artifacts to support authorization decisions.

- Background as a System or Network Administrator.

- Proficiency in ACAS scan configuration and execution.

- Experience working in Windows and Linux environments.

 

Clearance:

 

Selected candidates will undergo a comprehensive security investigation and must meet eligibility criteria for access to classified information; Secret clearance is mandatory.

To Apply Please Complete the Form Below

Cyber Range Engineer – San Antonio, TX - Full-Time, Permanent/W2 - $81,000 - $186,000

Cyber Range Engineer – San Antonio, TX
Full-Time, Permanent/W2
$81,000 - $186,000


 

Key Role:

 

As a Cyber Range Engineer, you will spearhead testing and analysis to uncover vulnerabilities and potential threat vectors within systems and networks. Your responsibilities include developing exploits and engineering attack methodologies. Leveraging advanced consulting skills, extensive technical expertise, and comprehensive industry knowledge, you will devise innovative solutions to intricate problems. Operating with minimal direction, you will mentor and supervise team members to drive efficiency and excellence.

 

Basic Qualifications:

 

- Over 2 years of experience with Infrastructure as Code and VMware.

- Proficiency in Terraform or Ansible.

- Experience with cybersecurity tools, network configurations, and operational tools, including Domain Controllers, Exchange Servers, and DNS Servers.

- Proficiency in operating systems such as Windows and Linux, application behaviors, and network traffic analysis.

- Familiarity with networking and virtualization.

- Active Secret clearance.

- High School diploma or GED.

 

Additional Qualifications:

 

- Ability to automate through the development and deployment of custom scripts, shellcode, or applications.

- Active Top Secret clearance.

- Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, or Information Systems.

- Certifications such as GREM, GCFA, GCTI, CEH, or CISSP.

- Security+ Certification.

 

Clearance:

 

Selected candidates will undergo a comprehensive security investigation and must meet eligibility criteria for access to classified information; Secret clearance is mandatory.

Cyber Mission Specialist – Norfolk, VA – TS/SCI Full-Time, Permanent/W2 - $58,000 - $133,000

Cyber Mission Specialist – Norfolk, VA – TS/SCI
Full-Time, Permanent/W2
$58,000 - $133,000

The Opportunity:

 

As a Cyber Mission Specialist, you recognize the significance of proactive hunt-forward operations, understanding that victories are often achieved in the nuances of the grey. At Booz Allen, you'll have the chance to leverage your cyberspace operations expertise to devise solutions that will have a global impact. We're seeking a Cyber Mission Specialist like you to utilize your insights into cyber threats and intelligence, contributing to the enhancement of our nation's security posture.

 

In this role, you'll play a pivotal role in deciphering cyberspace capabilities, evaluating potential vulnerabilities, and assessing the effectiveness of cyber security solutions. Collaborating closely with your team, you'll leverage cyberspace operations systems to aggregate threat intelligence feeds, facilitating briefings for senior leadership aligned with our client's mission objectives.

 

This role presents an opportunity for you to apply your research and analysis acumen to comprehensively assess and inform operators and senior leadership about dynamic adversarial tactics, techniques, and procedures. Your contributions will be instrumental in developing operational plans to bolster command and control capabilities.

 

Join us in shaping the future. The world awaits your expertise.

 

Requirements:

 

- Experience in Defensive Cyber Operations (DCO) or Offensive Cyber Operations (OCO).

- Proficiency in Intelligence Operations planning and strategy.

- Knowledge of cybersecurity principles, encompassing security control implementation, vulnerability identification and remediation, or threat hunting.

- Familiarity with Navy organizational structures.

- Active TS/SCI clearance.

- Bachelor's degree.

- CompTIA Security+ CE Certification.

 

Preferred Qualifications:

 

- Background as a Naval officer.

- Experience with Navy Defensive Cyber Operations.

- Familiarity with data analytics and data science principles.

 

Clearance:

 

Selected candidates will undergo a comprehensive security investigation and must meet eligibility criteria for access to classified information; TS/SCI clearance is mandatory.

Cloud Security Engineer - USA, Remote - $89,500 - $115,000

Cloud Security Engineer

USA, Remote

$89,500 - $115,000

 

Job Description

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

 

The role of the Cloud Security Engineer III is to build and implement cloud network security systems across the enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all cloud, wide-area, local-area, and remote office network security appliances and associated software. This person will need to be proficient with Palo Alto Firewall technologies, Ansible, Kubernetes, and Docker. Working knowledge in the Microsoft Azure cloud workspace is required. This person will troubleshoot cloud networking issues through the use of Azure Network Monitoring, Prisma Cloud, and App Insights. Experience with other languages is preferred. 

Work Experience, Education, Certification/Training Required

o   4 year degree + two years experience OR 2 year degree + 4 years experience OR high school diploma + 6 years of experience  

o   Hands-on technical knowledge of network systems, protocols, and standards such as Ethernet, LAN, WAN, Internet Service Provider (ISP) technologies, VPN, TCP/IP, Zero Trust, and 802.1x.

o   Hardware, software, and network connection troubleshooting experience.

Knowledge, Skills and Abilities Required

o   Working technical knowledge of current systems software, protocols, and standards.

o   Ability to conduct research into security issues and products as required. 

o   Strong interpersonal and oral communication skills.

o   High level of analytical and problem-solving abilities. Intuition and keen instincts to prevent attacks.

o   Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent attention to detail.

o   Able to work in a team-oriented, collaborative environment.

o   Ability to develop and automate security policies in the Azure cloud environment

o   On-call and after-hours work availability as needed.

 

Our targeted salary range for this position is $78,500 to $99,290. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of our total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

 

Employee Benefits:  

We aim to protect our employees’ wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, our platform to improve wellbeing while earning cash rewards.  

 

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

 

Diversity and Inclusion:

We are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

 

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

 

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

DevSecOps Engineer - UK, London - Full Time, Perm -

DevSecOps Engineer

London

£75,000 - £85,000

 

Job Description

We are looking for a DevSecOps Engineer to help drive innovation and implement fit for purpose solution that will underpin our strategic technical platform.  This role will involve working across multiple teams to understand security requirements and progressively align our products and services to regulatory/compliance requirements and cyber security best practices.

 

This role will require a person that is comfortable researching, implementing, mentoring, and presenting ideas and opportunities across teams in multiple locations globally.

 

What you'll do

·        Develop software and infrastructure security best practices and implementations.

·        Outline and craft a comprehensive security profile to align Aristocrat products with regulatory compliance requirements.

·        Work directly with corporate InfoSec to ensure synergy and alignment with global security needs.

·        Perform complex analysis, consulting and providing recommendations to internal clients.

·        Define technical product requirements and create high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms.

·        Provide designs/blueprints and technical leadership to development and DevOps teams.

·        Review current system security measures, recommend, and implement enhancements.

·        Solid understanding of security protocols, cryptography, authentication, authorization, and security.

·        Experience implementing multi-factor authentication, single sign-on, identity management or related technologies.

·        Performs other duties as assigned.

 

What we're looking for

·        Bachelor’s degree in computer science, information systems management or related field.

·        A strong background in DevOps, DevSecOps, working as a DevSecOps Consultant, Engineer, Architect or similar.

·        Expert level of Cyber Security experience.

·        Expert level of software security and development practices and implementations.

·        Expert level knowledge and experience of Kubernetes, on-prem and on cloud providers.

·        Proven track record creating a common architecture vision and implementing the strategic alignment across multiple teams.

·        5+ years of demonstratable and significant experience of implementing Docker and Kubernetes in an enterprise environment.

·        Strong background on working with source code repository for 10+ years.

·        Should have experience with tools like Jenkins, InstallShield, SonarQube, JFrog etc.

·        Experience with design of proactive security for Micro Services.

·        5+ years of experience of delivering CI/CD pipelines to automate everything.

·        Strong interpersonal, verbal, and written communication skills, with the ability to develop and conduct presentations to peers and management teams.

·        Self-directed with the ability manage own work and life balance.

·        Preferred security certification such as CISSP, CEH, OSCP.

·        Preferred experience in managing bug bounty programs.

Software Programmer TS/SCI Clearance Required - USA, Fairfax VA - $110,200 - $148,800

Software Programmer TS/SCI Clearance Required

USA, Fairfax VA

$110,200 - $148,800

 

Job Description

Must be a United States citizen holding Top Secret Clearance. This is an onsite role so candidate must be in or within a commutable distance to Fairfax, VA area.  PLEASE NOTE: While we do not provide relocation assistance, you can apply from another location as long as are able to move to the Fairfax area within 2 weeks of the role being offered to you. Applicants must already be located within the United States and this role is not eligible for sponsorship. This is not a union/represented role.

 

Our Company is one of the nation’s strongest and most dynamic systems solutions providers. Our company specializes in the acquisition, design, engineering, evaluation, and development of advanced IT systems and data communications networks for information systems and applications. Our long tradition of success is attributable to the bright, driven professionals at our company.

 

•   Ability to break down very large, complex problems into manageable tasks

•   Strong problem-solving and pattern recognition skills

•   Ability to effectively communicate complex, technical findings through documentation

•   Ability to write software code

•   Ability to gather requirements from various sources, including end customers.

•   Creativity in solving complex problems with limited resources

•   Ability to maintain focus and direction with ambiguous requirements

 

SKILLS & COMPETENCIES:

•   C/C++ programming

•   Linux, Linux Kernel modules/drivers

•   Network Programming- TCP/IP protocols, BSD socket API, VOIP applications and protocols

•   Ability to document and explain technical details clearly

 

EDUCATION/QUALIFICATION:

•   Bachelor’s Degree (B.S.) in Computing Engineering or related field

•   Proficient in one or more Object Oriented programming language such as C++

•   Development experience in Windows and Linux Operating Systems

•   Proficiency in written and verbal communication skills

•   Self-motivated with a strong desire to learn

•   Ability to meet deadlines on individual tasks

•   Top Secret/SCI clearance

•   Must be a U.S. citizen

APS Senior Consultant TS/SCI Clearance Required with Full Scope Poly - USA, Fairfax VA - $110,200 - $148,800

APS Senior Consultant TS/SCI Clearance Required with Full Scope Poly

USA, Fairfax VA

$110,200 - $148,800

 

Job Description

Must be a United States citizen holding Top Secret Clearance with full scope polygraph. This is an onsite role so candidate must be located in or within a commutable distance to Fairfax, VA area. 

PLEASE NOTE: While we do not provide relocation assistance, you can apply from another location as long as are able to move to the Fairfax area within 2 weeks of the role being offered to you. Applicants must already be located within the United States and this role is not eligible for sponsorship. This is not a union/represented role.

Overall responsibility of developing testing strategy and plans with our client, cross-service teams and third-party partners. Requires a deep understanding and extensive experience with our company architecture, design, implementation and testing in support of architecture designs to be consumed for global deployments. It's a constantly evolving field, and the job requires someone who can stay on top of the latest trends and technologies.

 

•   Experience working with our companies CM implementation and service-related work

•   Experience working in the support field and direct customer interactions

•   Strong technical knowledge and experience with companies’ product portfolio

•   Technical working knowledge and experience with Communication Manager, Session and System Manager

•   Technical working knowledge and experience with Session Initiation Protocol

•   Knowledge and experience with our companies’ Contact Center portfolio



SKILLS & COMPETENCIES:

•   Strong personal computer and business solution software skills in application administration, design and architecture

•   Strong analytical and problem-solving skills for design, coordination and testing of applications

•   Leadership skills to guide and mentor the work of less experienced personal

•   Good communication skills to communicate with customers, support personnel, and management

•   Ability to work in a team environment

•   High tolerance for stressful situations

 

EDUCATION/QUALIFICATION:

•   Bachelor’s degree or equivalent years of experience.

•   Professional certification/s required

•   Must also have at least 5 years of professional experience in the related field