Cloud Engineer - Glasgow - £60,000 - £75,000

Position: Cloud Engineer

Location: Glasgow

Salary: £60,000 - £75,000

Type: Permanent

About the Role

The Cloud Engineer is responsible for technical aspects of The company’s Cloud Hosting. The role is responsible for supporting the company’s hosting requirements for all levels of customer. This includes multi-tenanted AWS instances for mid-tier customers and single tenanted Private Cloud, dedicated servers for Tier 1 customers.

This role reports to the Head of Cloud Engineering and is responsible for the day to day processes that support the availability, scalability and security of the SaaS platform.

Responsibilities & Duties

  • Responsible for day to day operations that support The company’s global SaaS Cloud Hosting requirements.

  • Assist the Head of Cloud Engineering to plan and rollout new customer environments.

  • Design and work with the IT Operations team to deliver cost effective and fit for purpose cloud and internal infrastructure solutions designed to meet performance, cost, redundancy and SLA requirements.

  • Plan and manage infrastructure migrations between cloud platforms and regions. ? Ensure existing infrastructure and systems meet performance, cost, redundancy and SLA requirements.

  • Design backup and DR plans that are effective, documented, reviewed and tested on a regular basis.

  • Assist other IT Operations team members on required maintenance activities, projects and other tasks required to maintain or improve cloud infrastructure

  • Develop, implement and communicate any required infrastructure changes in a careful and deliberate manner to improve The company’s cloud systems including enhancing security, performance, simplicity and resiliency.

  • Define processes & procedures for the ongoing maintenance of The company’’s icloud systems maintaining adequate and accurate system documentation.

  • Qualifications & Experience

  • Bachelor’s degree or equivalent combination of education and experience. Qualifications or professional certifications appropriate to a Systems Administrator role.

  • Minimum three years’ experience in a similar role.

  • Demonstrated extensive experience with AWS technologies including EC2, ELB, S3,

  • VPC, RDS.

  • Demonstrated experience with IBM’s Softlayer cloud platform is desirable.

  • Strong general networking and network troubleshooting knowledge. Routing, VPN, network security, DNS.

  • Strong systems administration knowledge under Linux Operating Systems.

  • Experience with file system clustering and replication.

  • Experience with replicated database environments:

  • Preferred experience in NoSQL database MongoDB.

  • Software development or scripting experience.

  • Strong ability to document completely and accurately at all levels of solution implementation

  • Strong understanding of Service Desk, Incident Management, Problem Management, Change Management, Configuration

  • Management and Computer Operations IT disciplines.

  • Results oriented, willing to take responsibility and accept accountability for actions.

  • Strong interpersonal communication skills.

Requirements:

Responsibilities & Duties

  • Responsible for the planning, roll out and day to day operations that support The company’s global SaaS Cloud Hosting requirements.

  • Responsible for reviewing and improving The company’s Cloud architecture with "best practices" including the design and implementation of:

  • The use of virtualization and bare metal servers secure networks secure data processing and storage failover and recovery models scaling infrastructure to achieve company performance under load objectives implementation of effective "user experience" monitoring and reporting

  • Responsible for managing Cloud Hosting resources and budgets, including Cloud Engineering staff.

  • Participate in probation reviews and performance appraisals for team members.

  • Recruit new staff for the team.

  • Monitor Cloud Engineers work loads and plan and optimise resources.

  • Track and report on group progress towards the Cloud Engineering objectives.

  • Participate in Management Meeting activities and reporting as directed.

Qualifications & Experience

  • 5-10 years of infrastructure operations, specializing in Cloud Architecture.

  • 3+ years leading or managing an IT Operations team.

  • Bachelor degree preferred.

  • Prior experience as a Senior Engineer for medium to large IT projects.

  • Experience in managing AWS VPC, networks and services.

  • Experience in designing highly secure networks, database and application server environments in AWS facilities.

  • Experience with file system clustering and replication.

  • Experience with replicated database environments:

  • Preferred experience in NoSQL database MongoDB.

  • Software development or scripting experience.

  • Strong ability to document completely and accurately at all levels of solution implementation

  • Strong understanding of Service Desk, Incident Management, Problem Management, Change Management, Configuration

  • Management and Computer Operations IT disciplines.

  • Results oriented, willing to take responsibility and accept accountability for actions.

  • Strong interpersonal communication skills.

  • High degree of initiative and sense of urgency.

  • Ability to work on multiple, simultaneous initiatives.

  • Strong at explaining technical information to non-technical people.

  • Dealing with high-concurrency environments and the primitives used to manage them.

  • Experience managing IT Operations teams (4-6 engineers).

  • Ability to identify talent to grow the team.

  • Experience with public cloud billing (AWS).

  • Assist in preparing cost analysis based on actual and expected usage.

  • Act as SME for demand inquiries on our Cloud Platform including Private Cloud implementations.

  • Strong business sense and be technical and analytical.

  • Experienced at working with large data sets.

  • Attention to detail and drive to make improvements.

Benefits:

  • 5 weeks annual leave

  • 10 days sick leave - p/a

  • Company laptop

  • 5% employer pension (6% as of April, 2019)

  • Opportunity to participate in the company share scheme after completion of successful probation