A premium Asian airline, which operates flights to 66 destinations. The regional European head office (and also the Dutch office) is located at Schiphol Airport.
About Your Job:
In this role, you will provide full service-oriented professional reservations and ticketing service, to all customers and travel businesses either through telephone calls or in person meeting at the ticketing counter at Schiphol Airport. In order to achieve optimal customer satisfaction and achieve budget revenue targets.
Creates and confirms reservations for passengers
Answer inquires made by travel agencies and passengers
Work shifts at the airlines service desk at Schiphol Airport, incl. weekends
Supports commercial sales & marketing team
Advice travel agencies who have questions about their booked tickets
Issue tickets & handling refunds and re-issues
Skills & Experience:
We are looking for an enthusiastic and experienced colleague, MBO level
IATA knowledge and GDS work experience
Excellent in French & English (verbal & writing)
Microsoft Office knowledge
Offer / Offer
An allround reservation & ticketing position in a dynamic and challenging work environment.
Excellent employment conditions such as, pension provision, holiday allowance and attractive travel facilities.